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Valvoline Instant Oil Change
3007 US-10, Moorhead, MN 56560, United States
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Valvoline Instant Oil Change

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Pa
Review №1

No frills, in and out while still in the car. Brought in a RHD postal work vehicle that is beat down. They filled all fluids, kicked the tires, and put us back on the road for another round of back country road abuse. They even replaced the oil plug that I rounded trying to change the oil myself. Definitely will be back and definitely recommend they to others.

09
Review №2

I was so impressed with the staff. I’m very nervous about vehicle fluids and the staff was willing to manually enter my card and made me comfortable. They were friendly and knowledgeable.

Vi
Review №3

Robert is the best and his crew will treat you right. Stop in and see him for all you vehicle lubrication needs and more. They even have a great carwash.

Al
Review №4

Very professional and quick service, plus a free car wash is included in your oil change!

Tr
Review №5

In and out in 10-15 min & a free car wash. I love that I dont have to get out of my car.

Ma
Review №6

Walmart is cheaper if you want to wait several hours for your car to be done. This place isnt too bad on the price, they show you your dipstick when its done so you know everything was done right. Just avoid the upsells, some of their upsells are worth it like if you are low on a fluid just pay the extra have them put it in but you can get better deals on air filters and wiper blades at other places.

Ga
Review №7

Friendly with smiling people who love there job

Ja
Review №8

Great quality oil change, just a little on the pricey side.

jp
Review №9

Very professional and great customer service. All the guys are quick, efficient, and fun to chat with.

Th
Review №10

Assistant manager Rich is the man. He provided quick and knowledgeable service while getting my oil changed, and then manually sprayed down my vehicle after I ran into issues with the car wash. Definitely feel he went above and beyond. Valvoline is lucky to have employees like him.

Mo
Review №11

They are really good guys, friendly and helpful, sometimes I go there after I have been driving for 5 months still didn’t reach the 3000 miles and the guys tell me to come back when it reach the required miles to be changed. I was wondering if that was safe for engine driving with old oil even though is not 3000 miles, but it’s over 5 or 6 months. Other than that they are fantastic employees.

Mi
Review №12

I was disappointed that they wouldnt check the transfer case without doing a service on it for $74. It only holds a little over 2 quarts of oil.

Ca
Review №13

Tech below is sper. He took extra care and attention to replace some missing bolts on the skid plate __ if too many are lost the plate rips which is $$$ Thank you!!

je
Review №14

The best service! Fast, efficient and very courteous.

Gr
Review №15

Very quick and professional, I asked if they could check the air on my spare tire and they had no issue doing it.

sh
Review №16

Excellent service and very quick

Dy
Review №17

They have great customer service and fast oil changes plus u get a free car wash I would def recommend

ja
Review №18

It is fast but never gets my car very clean. I only used the car wash

Ma
Review №19

Very speedy, very efficient, very professional.They don’t BS you, they explain everything in plain language, and are just overall exceptional at what they do. Highly recommend this place.

Bl
Review №20

Got helped right away explained things to me and what they should look like that was great highly recommend going there. & friendly workers

Da
Review №21

I have 3 vehicles get oil changes here. I sometimes use the carwash on separate times.The Carwash has had multiple problems over the years. This morning it wasnt working properly and one of the employees was being a complete d*** about it.Thanks to the manager for righting things!

Je
Review №22

Went there due to the review of 4 stars. Asked for an oil change. Saw the three options and picked the $45 dollar option. I change my oil every 3000 miles. Plus I need 7 quarts which always cost an extra amount. Anyways, when I said just give me the cheap one the tech shook his head no and mumbled something under his breath. The other tech decided he couldnt read an air pressure gauge and lowered my tire pressure on one side to 25 psi. Needless to say I wont be coming back. Plus they charged me $5 for a skid plate removal. Really? Didnt realize these small skid were so hard to get off?? If I would have gone full synthetic it would have cost me $100+ oil change.

Ma
Review №23

Prompt and affordable, not pushy. Fast friendly service. Will recommend and be back!

Co
Review №24

They don’t stand behind the corporate coupons that they send out with their own address.It’s an overpriced oil change and they regularly try to upsell services that aren’t necessary to be completed.Update (since I can’t respond): the excuse from your employee and customer care was that “it’s a corporate coupon and we don’t honor those”.I called customer care and they were no help either. Find another place to service your vehicle in town.

Ma
Review №25

Great customer service very polite and professional

Jo
Review №26

Quick service service as always. Changed out my battery faster than my controller batteries in my Xbox.

Ro
Review №27

They do not accept Valvoline coupons. If you google “Moorhead Valvoline”, the first link to come up is a Valvoline instant oil change coupon. I clicked on it, went to VALVOLINES WEBSITE and saved the coupon, which they still did not accept. A normal oil change was $90! Absurd pricing. Robert, the technician was rude. He expected me to know I couldnt use a coupon.... he also called me bro. They try to up sell you on unnecessary products. I will definitely not be going back here.

mi
Review №28

Fast and knowledgeable service at a fair price.

ds
Review №29

Took my wifes car in for a oil change, was very pleased with their professional approach, when we got home noticed two valve stem caps missing,tried to use the complementary car wash, the code was accepted but was not allowed to enter the wash, due to the high quality of the service I thought I would use the Fargo one, i couldnt believe it the exact same thing happened to my car, Make sure you check your car before leaving and dont do the car wash after hours, we both work in Fargo but live 45 min away and thought this company would be good company but when parts come up missing and part of the service is not working,not at only one but two places I think Ill try jiffy lube next time

Ti
Review №30

Always nice to stop in and get work done. Fast and polite service

Mi
Review №31

They messed my truck up. It smoke outta the exhaust all the time n they dont wanna admit they messed up..I wouldnt send anyone to there business

St
Review №32

Been getting my oil changed here for a couple years now. quick and easy and worth the price. plus a free car wash!

Br
Review №33

This is my favorite place to go for a quick oil change. They check your lights, top off fluids, changes oil all in minutes. You get a free car wash too! Nice, friendly guys.

Wh
Review №34

I went in to get my oil changed almost 3 thousand miles ago now . A couple weeks after I got my oil changed I noticed a small oil leak (which was never happening before this specific oil change . I called and told the person I was speaking what was going on and he told me that it wasnt there fault and they couldnt do anything about it . Now, MAYBE a month has passed since I called and my car is leaking oil terribly . Ive called around to some mechanics and they are pretty sure my oil pan bolt was put back in wrong and caused a cross threading . I will never be going to another valvoline again ! My car never leaked oil before this last oil change at this particular shop . If the techs dont know what they are doing, then maybe they shouldnt be working there.

DA
Review №35

Great service fair price. Good guys

Ka
Review №36

Great service quick friendly only draw back seemed little more spendy then other places. But would go back.

Ka
Review №37

Its like going through a drive threw, tell them what you need done, (for me it was a oil and filter change). They even checked all my liquids in my car and air pressure in my tires, ect. Then I got a free car wash. It was nice to not have to get out of the car...The guys that were working at the time, were very nice, polite and professional.

Au
Review №38

Wife took the vehicle in for a standard oil change. Got upselled HARD on things she 100% didn’t need. She wasn’t told exactly what they were doing until they gave her the total at the end. Thanks for being the cliche stereotypical automotive service.

Am
Review №39

Great service! Little spendy compared to others.

D
Review №40

Never had a problem with my truck. Owned it for over two years went here for a simple oil change on a recommendation from a friend. They proceeded to check rear and front differential fluids. They talked me into changing the rear walked out paying over $300 and now the back end of my truck has a shake while driving over 50 mph. They must have screwed something up. NOT happy and I would not recommend this place.

Sh
Review №41

They are fast and efficient!

Je
Review №42

Quick, reasonable and you dont need to get out of your car. I didnt have to take my baby out of the car seat so that was really nice!

Sh
Review №43

Its nice to get the oil changed without having to exit the vehicle. Last time I went there, they fixed my cruise control, just in the process of winterizing my antifreeze and windshield washer! For under$6!!!

Mi
Review №44

Very efficient process

Ex
Review №45

I’ve had my last I’d say 4-5 oil changes there and I went to do it myself and the plug was stripped. Called them told them what I saw and they said they could replace it but when I got there they refused to do anything about it.

Ch
Review №46

Efficient & Professional!!

Na
Review №47

Great service! All oil change facilities should follow the system they have here as far as the constant communication between techs to help prevent any possible mistakes.

Ap
Review №48

Usually good. This time failed to hook up air venting after checking filter. Car shook and ran bad until wouldnt start at all. I immediately said upon starting thst something was wrong twice and ignored. Car sat 3 days until i could get it looked at and then it was just a careless error. Could have saved a lot of hassle had they listed when I said something was messed up as doon as I started it. I am now leery of returning.

ni
Review №49

Great Staff And Service! We Come Here All The Time For Oil Changes And Other Repairs

Em
Review №50

Greatest Customer Service I have had when it comes to servicing my 14 Silverado. Very clear on answering any questions I had ! Great quality of service! Great employees! EFFICIENT!

In
Review №51

Quick service and the manager is such a great guy! Plus free car wash! Exceptional customer service... definitely will be back!

Ma
Review №52

I brought my truck in on Valentines day and they really took care of it and showed me all my options. I got a free car wash and my truck is running much more smoothly thanks to their hard work. Very professional and quick. I will be returning for future service

br
Review №53

I took my moms car in .they were fast,polite and got the job done .they made sure i was completely satisfied before i left . and i was great job to the staff for treating there customers very well .

Ru
Review №54

Amazing, fast, and professional service. The service team was friendly, welcoming, and very knowledgeable. Great prices and no pressure to purchase recommend items. Definitely recommend stopping by, Ill surely be back.

Je
Review №55

Id have to agree with the other review done within the last week. First time with them was great. This time, not so much. My engine light was on - told the guy when I drove in. Told him a second time when I paid. And a third time when I had to sign for my card. He said if it didnt go off to come back. Umm - it was on when I came! Ill be on the road Tuesday - now I have to waste my time/money finding another place that can actually address my problem. I wouldnt recommend.

An
Review №56

I have been driving my Honda for five years with no good heat or air, even has it to Crowin Honda to fix blower fan. Didnt help. Took it to Thors and Billy changes a filter behind the glove box..I have awesome cold air and heat flow. Thank you guys so very much.

Ca
Review №57

The first time was quick and efficient.. this last time yesterday wasn’t as great. They didn’t have the bulb so I had to wait for o’reilys to bring a bulb... then they did my oil and and headlight but then asked to get my computer in the car reset so I don’t have my change oil thing pop up every time. That didn’t happen... was a poor experience and am questioning if I should give them another chance... we will see

Ro
Review №58

Very fast friendly service from knowledgeable staff. I like that I never have to step out of my car and get a free car wash with oil change.

Je
Review №59

Great service and price! Took good care of my car! Fast efficient

So
Review №60

Very curtious employees and excellent service

Ba
Review №61

Friendly staff and fast service. 100% recommend this place.

Br
Review №62

I feel as if I was treated like a dumb female by chauvinistic males. Not only did I end up spending close to $100.00 for a $40.00 oil change, my car is running terribly now! Problems have arose now that were not there before I had them change my oil. So to the mechanic I go. I do not recommend this place to anyone!

mo
Review №63

They really charge more money than I expected. We have agreed to change thermostat only, Which costs $49.99. And they changed my good coolant, which I didnt agree with them. They charged me almost $160.I dont recommend to go over there again.

wa
Review №64

Wow!! Just horrible, even Walmart would do better. My 2017 Toyota camera with less than 50,000 miles on it. They charge me $90 and put high mileage maxlife oil in. This stuff says on the label recommended for vehicles with over 75000. I call they say full synthetic is full synthetic. That’s not true. Gotta take them to court! Had to change my oil 2 days later. They are clueless as to what the manufacturer recommended oil is for newer cars.

Tr
Review №65

Theyre fast and nice

Da
Review №66

Fast and professional services.

Ja
Review №67

The tech I see Everytime I go there has a bad attitude. Very crabby and impatient with a short fuse, not very good with customer service. Three strikes your out. Im taking my business somewhere else.

Pa
Review №68

Did not care for the customer service or the way they did my oil change. So found . They never even changed my oil or oil filter. I ended up taking my car to mechanic because I was leaking oil .Thats when the mechanic Informed me they didnt change my oil or the oil filter.

Sc
Review №69

Dont bring a fleet vehicle here for service. I brought a 9000lb gvwr for transit that they couldnt do a tire rotation on because the service advisor said their lift was only rated for 6000lbs so they are lucky if they could rotate on a 1/2 ton pickup.

mi
Review №70

Quick and easy time in and out with in 45 min

Ry
Review №71

Great value and service! Ill definitely be back!

Az
Review №72

Incredible service and super fast!

Co
Review №73

These guys are awesome....super fast!....takes longer to get your order at McDonalds next door!

JT
Review №74

On 8-17-17 they changed the oil on my daughters Ford Taurus. When I did the next oil change myself I discovered the drain plug so loose I removed it with just my fingers! Luckily it never fell out and caused any damage. Consumers beware.

Re
Review №75

Super fast and helpful!!! pulled right in and was done before i knew it!!

Sy
Review №76

Great service, knowledgeable staff!

Au
Review №77

The word of the day is upsell $120 oil change for a gas Silverado when the dealership does it for $59. I brought my truck there to see if it would be a cheaper alternative to the dealership and I was wrong. They told me my coolant was low which I had checked a week earlier and it was fine then. So I checked it after I left and they filled my reservoir to the top with coolant when the full hot line is half way and they charged me $20 for about a half a quart of Premium coolant! I bought the winter deicer washer fluid upgrade for $3 too. They drained my tank and refilled it with new fluid. Now my low washer light comes on every time I start it up. I will continue bringing our fleet vehicles to the dealership after this experience. Luther GMC in Fargo has done a great job for us I just hate the wait....

Sh
Review №78

Always quick, even transmission flush

Jo
Review №79

Quick service. High prices though

Ju
Review №80

Quick, efficient, dont even have to leave your car!

Je
Review №81

No stars. This was by far and away the worst oil change Ive ever experienced. Ive never been treated so chauvinistically in my life. Id rather go to Walmart than come back to this place.When I pulled in, I asked for a basic Oil Change, and to please double check my tires, since 2 were showing low on my vehicles indicator. While in the waiting room, I watched them change the oil but not check the tires. When I brought this up before leaving, one of the Service Techs checked the tires, but did not add any air. He said they were all at 32 PSI. As I was exiting the bay, I noticed that my Oil Change indicator had not been cleared, and I was still showing 2 low tires. I mentioned this to the Technician that had checked me out, and referenced the owners manual for my vehicle, which states that the indicator for the tires will not come on unless they are under 30 PSI. He told me that after driving 5-10 miles the tire indicator light would go off. I told him that from my past experience, the indicator on this particular vehicle will go off immediately, and that typically I do run the tires at 38 PSI. He told me that in was winter, and I should lower my tire pressure to increase traction on slippery roads.I drove across the road to check my vehicle out for myself, and found the following issues-*2 tires at under 30 PSI*Cleared Oil Change indicator myself*No windshield washer fluid addedNeedless to say, I will not be back to this place ever again, and I would recommend that no one else go here either. I get better and cheaper service from Walmart!!!

Ke
Review №82

They dont do anything other than change oil. If you gasket is shot they dont replace it. They wont tell you it needs to be replaced or anything. My cars engine was destroyed for that on reason. I was leaking oil around the little bit of gasket left and no one told me. And they dont want to take responsibility for it. Had to total the car and donate it. Find another place if you can!

Le
Review №83

Great! Extremely fast and very nice guys

Ja
Review №84

15 dollars to put on a windshield wiper. Place is a joke and will take u for everything.

An
Review №85

Fast, professional. Top notch service.

Ca
Review №86

Outstanding..fast..service

ME
Review №87

Very friendly and professional staff and makes sure everything is done the right way the 1st time!!

An
Review №88

Quick and easy oil changes

Yo
Review №89

Pricey, pretty pushey with selling add-ons.

Gw
Review №90

I had a for $29.99 for an oil change. My coupon was not accepted as I was told the store is not owned by corporate. I ended up paying $58 for an oil change.

ty
Review №91

WAY OVER PRICED!!! $75 for an oil change. Replaced wiper blades @ $25 EACH!

Ta
Review №92

Good service

Ty
Review №93

In and out, usually in less time than advertised. Take all our cars here...

Co
Review №94

They change your oil! Free carwash and they mail you a coupon in between services to use on your next service!

br
Review №95

Fast and friendly but car wash needs work a lil

Mo
Review №96

They are very quick

Ro
Review №97

Quick service listened to customer

Na
Review №98

They fixed my moterhome!

Re
Review №99

Fast and well priced

Ho
Review №100

Fast service!!

Information
7 Photos
100 Comments
3.9 Rating
  • Address:3007 US-10, Moorhead, MN 56560, United States
  • Site:https://store.vioc.com/mn/moorhead/oil-change-bh4602.html?utm_source=google&utm_medium=local&utm_campaign=localsearch
  • Phone:+1 218-236-0576
Categories
  • Oil change service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–5pm
  • Sunday:11am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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