Left my glasses at this facility and Jen was very helpful getting them shipped back to me.
Great gym. Thank you so much for making everything quiet while I was trying to focus. You really helped me out.
Okay gym, not too busy. Only smells like burritos 30% of the time. (Gym is above mexi restaurant) But poor placement on the bathrooms. Smells like sh!t flowers when I’m working out sometimes because the bathroom doors open up into the main gym itself. The stretching/cycling room should have been the bathrooms and the bathrooms the stretching/cycling area. Thanks for coming to my TED talk
Been a member for 3 ish years and its a great gym for the person who goes at random times...highly recommend
Glorious House of Gains!
This is going to be lengthy but I want the reader to get the full story, from my point of view at least, so they can make up their own mind. I dont leave negative reviews lightly.I’ve been happy with this gym up until today. Clean facility, friendly people, right up until now where they have shown me that when times get tough their service and ethics go out the door. I THOUGHT I had canceled my membership back around March/April. Indeed, I saw I wasn’t drafted for membership in April or May and thought I was done with it. Then today I noticed I had been getting charged for the last few months. So, I called to see why I was still being charged.I was given the excuse that during the lock-down period the gym wasn’t able to make any changes to accounts. Poor excuse to just ‘forget’ I had cancelled but hey, I hadn’t been paying close attention the last few months and I know this year has been hard for everyone so ok, fine, I’m willing to let most of that slide, maybe there was some error on my part, I’m willing to assume good faith on their part and take responsibility. All I wanted was to cancel NOW and be refunded for THIS month.Cancelling was fine. Refund? Nope, too much to ask. Doesn’t matter I haven’t used the gym all year. Doesn’t matter I tried to cancel back in the spring. Doesn’t matter they literally charged me YESTERDAY. They don’t care I’ve been unemployed most of the year. ZERO accountability on their end. They got theirs and that’s all that matters to them. All the prior months I’m willing to take responsibility for, I JUST wanted a refund for the charge I noticed from YESTERDAY. Nope, they got my money, that’s all they care about. I’m sure they’re hurting too and Ive been happy with them for years which is why I’m willing to let the rest of this year slide but when they wont even refund a charge they made YESTERDAY for service they know isnt being used?BUT WAIT, THERES MORE!I also got charged DOUBLE this month!Why? They said it was some surcharge Ive never heard of.I checked my statement from a year ago just to make sure this isnt some annual fee I forgot about. Well, I dont see this happening before. Maybe they posted a notice about it in the gym? I wouldnt know if they did since I HAVENT BEEN THERE ALL YEAR!So how bout that, charging double because...I dont know, they need money and feel free to just reach into my pocket and take what they want? I dont know. What I do know is that I sure didnt consent to it.So lets recap this:- Cancellation gets forgotten about.- Despite being able to see clearly that I havent used the facility all year they refuse to refund a charge they made YESTERDAY- Charging an extra months worth in surcharge without my consent and (as far as I know) without notice.So much for “in this together” eh? Guess I’ll be looking for a new gym when this pandemic is over. Talk about scummy behavior.I hope you really need that $60 guys, you sure didnt earn it.Side note: Before some opinionated person decides to illuminate me on what they think about the pandemic, its a free country, you do you and I do me. I have my reasons for limiting my exposure as do many other people.
Great gym.
Google has decided that Ive been to this place when I really have it so it gets 5 stars
I like that its open anytime. I also enjoy how its not packed all the time. Only issue I have had is trying to reach anyone when I try and call and voicemail is always full so I cant leave a message.
Awesome Gym for those who have crazy schedules! Great atmosphere!
Ive been a gym rat for 50 years. This place is an easy 5 star workout facility.
Just started my membership, and with my busy schedule, I know I will be able to get a workout done when I make time for it. Clean, spacious, and inviting. Like the security features as well.
Inflexible, expensive, and VERY pushy with their contracts and auto-debits. Keep your paperwork and read it carefully before signing - theyve overcharged me multiple times & also have sent a friend to collections even AFTER satisfying their contract. A bit crooked if you ask me...
Has been kept clean, nice showers and up to date equipment . Love the beautiful view of the mountains
Very clean and easy to park
Best gym around. Very clean and maintained always willing to work with members !!!
I love this place. Friendly staff, and great atmosphere. Lots of machinery.
Got every thing and great views too
Like the way the place is keot really clean with excellent equipment.
Average equipment and a horrible staff. They want nice clothes in a gym?