Seriously people do you all realize how naive many of you post with those reviews. Just like when I owned a bar, everyone came there to ask the naive ones was it okay for ones to get a divorce. Its true stupid cant be fixed; seriously, if you have issues with anyone social media or a bar isnt a good place to get professional help. If got a legal issue call an attorney. If youre sick call a doctor. If you dislike your partner then go see a priest. And, if having a bad day go have a cold beer.
I have rented from a lot of management companies over the years. My experience with Aronov was average until the move out. Upon move out, their tone and professionalism changed. They came after me for unneeded repairs after a very clean walk through( the house was in cleaner and in better shape that when I moved in a year before). I tried to call and find a reasonable compromise, but they lacked the professional courtesy to act in good faith. I would not recommend using this organization. Be very careful upon move out of them padding the repair bills. Low integrity group.
Aronov has managed my property for over 14 years & have been great to work with.
This company is terrible; for tenants and home owners alike. They switch out staff often and the person in charge is very unresponsive and when she does respond she the most unprofessional person I’ve ever met in a customer service position. They do not do periodic checks on the property and they will take your entire deposit to pay for normal wear and tear. I wish I could give them zero stars. They are the worst company and I’d advise against anyone renting from them or utilizing them as a property management company.
This was by far the worst leasing experience I have ever had. They change property managers every couple of months. Every time I called to talk to someone, it was a different manager.They sent me the renewal and I returned the signed lease and less than 2 weeks later, we received a call that there had been a mistake and the homeowner was not going to renew the lease.Then wanted us out by the end of the month!Email after email asking how much longer we would be needing to move out. Then after they delay corresponding about the remaining deposit, they send a bill for repairs.I worked as a housekeeping supervisor for the US Navy until I moved back to Montgomery. There is no way the house needed $300.00 in cleaning services!
The broker stated that all money wasnt always acceptable so to speak.(you know kinda like segregation) 🙄 high end such as lawyers and doctors etc welcomed only and no to any other interested parties. My husband and I were also turned off at the fact that we were told that once we were approved( if approved at all) that we could only build what aronov wants to be built on the land. We cant buy and be the new owners and do as we choose with our new property that we just bought. But we could only build what aronov wants to be built there even though were the ones who paid for it. Thanks but we will be going with a real estate thats a bit more equal opportunity if you know what I mean.
I read the reviews before trying to rent from them😡But I said what the heck🤷🏾♀️Believe what you read because 10 people is not going to have the same experience 👎👎👎 they never got back to meI even waited at the house and no one showed up
I had the most unpleasant experience renting from Aronov and one of their property managers in Prattville, AL. Throughout the duration of my renting (2 years) I never had a positive interaction with the company. Calls for repairs went unanswered and when they were answered, the property manager acted as if I was being a bother to her. I was told on numerous occasions that due to the COVID19 pandemic all non emergency work orders would be suspended until further notice. Since when is a busted sink and leaky refrigerator non emergency? The leaking from the sink and refrigerator were so bad that I had to hire a plumber out of my own pocket to fix the issue. I was not reimbursed. Ive rented from other companies in the past who were more than accommodating when it came to fixing problems in the home. Especially when the problems were no fault of my own. At first I thought it was just me, but judging by the reviews, Im not alone in my dissatisfaction. You may have noticed that Im not going into great detail about what went wrong (it was a lot) and its because I believe the best course of action is to warn EVERYONE to look elsewhere when it comes to renting in the river region. I honestly cant even claim a bait and switch, because the property manager showed me who she was the very first time we met. Rude, impatient, and condescending. If youre looking to rent, GO SOMEWHERE ELSE. If youre looking to buy, GO SOMEWHERE ELSE. If youre looking for property management, GO SOMEWHERE ELSE! #AnywhereButAronov
Absolutely the most honest property management company I have ever had the pleasure to rent from. Very prompt addressing maintenance issues all were taken care of within a couple of hours. The town home I rented was very clean and well kept. All the staff that I encountered were very helpful and courteous.
Update 20190128: Mr. Love offered an apology via email and a chance to revisit rental of the property. I declined.--Strike One: property manager Justin Love arrives 20 minutes late to show the house--no introductions, no hello--walks into the house. Texts on his phone as I investigate the property. Offers no information regarding application process. (download)--Strike Two: Office accepts my application with certified bank check, neglects to check for completeness. Justin Love does not run application/leaves message on a non-functioning voicemail. I dont find out until 4 days later when I ask for a status.--Strike Three: Receive email from Justin Love that the house has been rented by someone else who provided deposit before completing the application process. Called to inquire--Betty (supervisor) denies all, will not admit mistakes made at my time and expense. (No Integrity).
Do not rent from here they are connected to a lady mrs cindy Roberts her house is located at 602 GLENMORE road montgomery al 36107 she is the most low down disgusting person I have ever encounter,very evil landlord you all have been warned
Inquired about their rental program to manage my investment properties. Very knowledgable and provided a thorough analysis of the rental market in the River Region. Thank you!
Rented from Aronov for two years. Always had prompt service and good communication, though the response may take a few days.
Out of all of the rental companies we contacted during our home search Aronov was by far the friendliest, most professional, and quickest to respond. The application process was a breeze. Our property manager is attentive.
Im military and have moved around and rented properties my entire career in the US and abroad. This by far the worst rental experience and property management weve experience. The house was dirty and poorly maintained and every time we have put a work order with Arnov it has taken MONTHS to fix. Their representatives lack empathy and their attitude is simply deal with it there is nothing we can do. Simply absurd and cannot wait for my lease to be up. They deserve 0 stars.
This company is a fraud. DO NOT RENT from them. They placed a collection on my credit report thru a debt collection agency. Apparently, they were attempting to charge over $3,000 worth of repairs after I vacated my rental property. One of the things on the list, $1,400 to paint a freaking wall. I rented a 2,100 sqft property. At $1,400, you can paint the whole house. Complete scammers.
Solid company, stable, and reliable. They have a bunch of great folks that work there. An American success story.
The house was extremely filthy when we moved in. Pet hair covered nearly every surface (pet hair was even found in the refrigerator and oven). There were several layers of grime on the floor that took many cleanings to remove. It was obvious that absolutely no cleaning was done between tenants. Microwave and dishwasher were in total disrepair (rust, mold, and mildew) throughout our lease. They were never truly useable. Communication with the property manager was always timely, however, lack of repairs was frustrating. Beautiful house and good neighborhood but we just could not enjoy living there. I wouldnt recommend renting from this company.
Aronov managed our property for 5 years. The staff are overworked and communication is terrible. They only communicate when something needs fixed. We finally decided to part ways 3 months after our last tenant moved out. Aronov received two electric and water bills during this time and never paid them with the funds we had in our account. We were charged late fees with AL Power (small but still) and Aronov had no answer for why they had not paid the outstanding bills. They also claimed to not know about a landlord agreement you can sign with AL Power that would have saved $40 connection fee every time the Power was put back in our name. The last tenant we had received free yard cutting for the first year because our property manager forgot to tell them landscaping was not included in the rent. When I noticed that we were paying for it, Aronov had the nerve to ask us to split the cost with them (Aronov) for the first year and then it would be the tenants responsibility. My last major complaint is the only marketing our home received was being advertised on the Aronov website. No Trulia, no Zillow, nothing. It’s no wonder our home did not rent again. Actually my last complaint is they still cut checks! Get with the 21st century and do direct deposit! They are someone else’s problem now, never again!
I have rented from several different places but this by far was the worst EVER. Terrible trying to even get a hold of someone. And EXTREMELY UNPROFESSIONAL. Do not recommend them to anyone.
Terrible. They charged me and my wife 4000 after we moved out for damages that were already done to an old house. Plumbing was terrible and our stove came on while we were sleeping and if it wasnt for me leaving for work at night the house probably wouldve burned down with my family inside. When we moved in the stove was turned off in the breaker box indicating that it had problems but they didnt tell us at all. They are a rip off waiting on anybody to rent. U have to constantly call for someone to come fix problems that will more than likely will have as soon as u move in.
DO NOT and I repeat DO NOT rent any house from Aronov!!!!!!!! I cannot stress this enough! They are all super friendly and accommodating UNTIL you put down a deposit. Then you arent allowed back in the house you are going to rent until you sign the lease. NOT EVEN for a walk through to make sure it still looks the way it did when you put down the deposit. My mom was DENIED access over and over until she signed the lease. Then the lady said OH I dont know if they told you, but they dyed the carpet. They wouldnt fix it and wouldnt let her out of her lease. It looks like they spray painted it! ITS HORRIFIC! Then as soon as she got her keys she noticed the microwave was broken and they said anything thats less than $50 to repair is the responsibility of the renter. WHAT?!?! She had just moved in and shes supposed to pay to fix something that was already broken!?! Seriously, DO NOT use Aronov!!!!!!!!!!!!!!!!!!!!! Apparently the head honchos at Aronov dont know how the minions over at the rental department do business... but Im going to make sure everyone else does!
Worst company ever! They lied about having a credit score of a 550 and ended up telling me that it had to be a higher score than that. They are all a bunch of con artist and the girl up front have a serious attitude problem! Whole company should be shut down
Very helpful and accommodating. Im in the middle of moving into my new rental home. I had some issues with things not being cleaned and the next day a very accommodating woman came out and released the entire house. I took photos of items that appeared damaged or dirty and gave a CD to my agent.
The house I rented wasnt cleaned when I moved in, before I left I paid a cleaning company and lawn care company to take care of the house, well aranov decided it wasnt good enough and charged me yet again for the house and lawn eating up my deposit. My guess is that they have contracts with these companies to do x amount of business yet charge the tenants with an inflated bill. Will never do business with them again
The absolute worse rental company in this state. The customer service is poor. They take too long to respond to any request made to fix anything in the home, The women in this office are entirely too incompetent to be working in this field. Overall Aronov home rentals should reevaluate who they have working. DO NOT USE THIS COMPANY!
Very friendly office staff.
Never used em, never will. Wont back a business that has an automated system to call non-customers.
Great response on maintenance problems with property.
Dishonest, Misrepresented rental process.
Great friendly staff !!!