These guys were awesome. Pat kept me updated the entire time they had my Alfa Romeo. I highly recommend
My name is Beverly Martin and JHCC on Wares Ferry completed my paint job on 03/22/2021(Blue BMW X3). When I picked up my vehicle it was very dusty with pollen. I had to ask exactly what the “Detail” mean bc my vehicle sure wasn’t detailed at all!!! There was what looked like specs of blue paint or tape on my vehicle also. Shay offered to wipe it off, but after them having my vehicle for 2 weeks I was ready to go! I felt like the car should’ve been properly detailed before they even called me to pick it up. I drove straight home to pick my kids up and take them to eat and my check engine light came on. I immediately called up there and Pat answered the phone(has the worst attitude EVER). He stated they didn’t do anything to make my light come on but it clearly wasn’t on when I brought my vehicle to them! He said I can bring it back up and they can clear the code but I’m afraid to even take my vehicle back up there. After I washed my vehicle, I saw some imperfections in the paint job. I truly hate my Warranty company paid over 5,000 to get this done bc it sure wasn’t worth it!!! Check Engine light is still on, the code read thermostat housing needs to be replaced and said something was unplugged for an extended amount of time. I DO NOT RECOMMEND JHCC AT ALL!!
Absolutely fantastic job on the repair of my F150. Very friendly people who answered all my calls and questions. Thanks again!!!
They did a very good job on my husbands vehicle.
Great job! Thank you guys! They did an awesome job & finished several days ahead of schedule. It was fast/easy service. In and out on drop off & pick up in matter of minutes. True professionals
I had an excellent experience here. The lady who greeted me and assisted me in this process was great. The repair team was great. The manager was great. And the service was great. Overall, this is one of the best professional experiences Ive had in Alabama. I received text messages indicating the stage in the process that the team was with my vehicle, which was very convenient. I hope I dont ever need to come back, but if I do I know Ill get excellent work and professional service.
Excellent! Joe Hudson Collision Center served me with the spirit of excellence from the moment I first entered the building. I was greeted with a smile and some southern hospitality. Everyone I encountered had a pleasant and welcoming altitude.My vehicle was repaired in a timely manner. I was quite pleased. It was nice and cleaned. I was expressed with the service. A plus Joe Hudson Collision!
Had to bring my car here twice in our four-year stay in Montgomery. Joe Hudsons Collision Center always treated us with courtesy and professionalism. Received a prompt call for pick up each time and my car was always repaired to factory settings. I would recommend this place to any of my friends - though for my friends sake, I hope I never need to.
Gwen + Pat took my car in on a Monday morning. Ready next day. Ongoing text progress updates. Paint match perfect. *Highly recommend*!!!
Pleasant encounter with knowledgeable personnel.
I had to take my truck back to get repaired from an accident that occurred in Florida. The repair shop in Tampa didnt do a good job, but Joe Hudsons got me driving smooth. Great customer service and Ms. Jean is so friendly and she called me to make sure my truck was OK and I was satisfied with the service.. EXCELLENT SERVICE AND GREAT REPAIR WORK 💯!!! 💕
I first came by in the morning and the small parking lot was full so I decided to leave and come back later. When I returned cars had cleared and parking was available. I saw the same lady that entered when I first came by coming out of the business. I walked in after her and no one was in the lobby to greet me. I stood there saying hello 3 or 4 times. I heard someone in the side office clearing their throat but they never came out to greet me. One male came in from the back and spoke as he went into the restroom. Still no service. Two other men came from the back, looked at me and never even spoke. I decided to leave. Customer Service is not good here.
This is my second visit with Joe Hudsons Collision Center and I have not been disappointed! They have a systematic approach to ensuring that customers are updated regularly on their vehicle repairs so youre never left wondering. However, the most important takeaway is their high level of customer service and attention to detail to ascertain you vehicle looks like new. Great business!
Joe Hudson Collision kept me informed where and what phase of the repair my truck was in by text,email and phone calls. They completed the repairs on time with the highest quality standards. I was 100% satisfied with both their quality of workmanship and most importantly their highest standard of Customer Service. Both of these factors considered, I would give the entire staff at Joe Hudson Collision the highest satisfaction rating I could possible give them and recommend everyone to consider utilizing them for your automobile repairs if you are in an accident in the future.
Very pleased with the overall experience with Joe Hudson (Wares Ferry) Collision Center. Professional & friendly, with quality work. We were updated throughout the process, so we knew what was happening when. In order to ensure a quality product, they were a little tardy getting the vehicle through the detail shop. They did deliver the day promised.Again, we are very pleased. Thank you Joe Hudson team!
Can I simply say that this organization provided superb professional work! I was kept well informed of what was happening with my vehicle from the beginning to the end. I received texts, emails, and phone calls in every phase of work.The face to face conversations were absolutely pleasant! I felt like my vehicle was the only one they were working on! When my insurance company wanted to know what body shop I wanted to take my vehicle to, I said without hesitation Joe Hudson Collision on Wares Ferry Road!!
I thought and consider the business to be very helpful, courteous, and professional. Always, they would contact and communicate what changes were being made and you were given updates by telephone or email constantly. It was a great experience! And a good job on parts and paint. A very experienced company!
They did a good job repairing my vehicle. One thing I liked over other olaces was that they had many ways of communicating with you. Repair status is available on their website, texting, email, etc. The staff was professional, efficient, and helpful.
Everyone was extremely nice and helpful. The process of checking my truck in and out was vary fast. I am very pleased with the repairs done on my 2006 Ford Explorer. They were able to match the paint up perfect!! If I need repairs in the future I will be sure to give you guys a call. Over all experience was excellent. One of the best things was they kept me posted each step of the way. I knew when repairs started and when they were finished. I received my truck back on the date they said I would. The rental service there was also very very nice and it was nice to get repairs and rental all in one place.
Theyre friendly & the set up not complicated at all
Dropped my car off on Wednesday and was told it should be done by Friday. It actually wasnt finished till Tuesday, but I understand there are other cars that need to be repaired and things like this take time so Im not concerned. Id rather them take their time to do their best work than be in a hurry. Overall Im very impressed with the work they did; made my car look brand new all over again. They were very friendly and kept me updated very often. I will definitely take my car back if necessary in the future. Great job!
The customer service at the Wares Ferry Road branch was outstanding. Everyone seemed to know their job and was proud to help. I got my truck back in just 2 days. After I left the first day I received automatic texts keeping me updated on each step of the repairs. Awesome place if you have to have this type of service on your vehicle.
I was able to drop my car off and get my rental from the same location saved a lot of time. I was updated every step of the way, which I enjoyed. I would suggest checking to make sure the appointments report are updated every morning or often, as I made the appointment online for the time they had available and they had no record of it. I would definitely recommend others here.
Shae and the crew repaired my car in a timely manner. Their work is awesome. I won’t hesitate to use them again! I would recommend everyone to call Joe Hudson Collision on Wares Ferry Rd for great service in a timely manner.
Friendly and knowledgeable staff fixed my car to perfection never knew it had been damaged
I would recommend anyone and anyone whom Ive never met to send their car to Joe Hudson Collision Center. I have used Joe Hudson Collision twice and each time I was very satisfied my vehicle looked like it just came off the show case floor. Once you pick it up everything is at your fingertips my rental car was even there with no hassle at all . They are customer friendly. They made me feel very welcome. I would like to say thanks to Pat and his crew as well as my insurance carrier Geico and special thanks to Cory Lee. Every time something is done on the car you get an update email letting you know the status of the vehicle.
Excellent group of people. Took me little longer to get my vehicle than I originally thought, but they wanted to l get it right. They did just to that!
Great customer service. They did a wonderful job on my car and I had my car back that same week. 👍👍👍
Had my car repaired and everything went very smooth. The text and email messages kept me up to date and the staff was awesome in their caring attitude. I would highly recommend this company if you are in need of repairs for your automobile.
Service was faster than expected, car looked as if nothing ever happened to it! They kept me informed every step of the way, and the rental vehicle was outstanding as well! Would very highly recommend Joe Hudson to anyone who needs body work or repair!
I am a returning customer, customer service is great! Hassle free but most of all courteous. They make you feel like they appreciate your business! Keep up the good work guys!!!
You had everything at my fingertip. I did not have to do anything but sign the necessary papers.The job that was done was in a timely manner also . I would recommend any one to your place. Thanks a job well done!!!
After being in an accident, my insurance rep asked me if I had a body shop I preferred to take my truck to for repairs. I told them Id like to use Joe Hudsons Collision Center because although Ive never used them, I knew they were the best around and man, was I ever right! My truck was so messed up that I thought it would never be right again... but they nailed it! Its like the wreck never even happened. They answered every single question and concern I had, no matter how long it took. They made me feel like I was their only customer. I doubt Ill ever use another body shop.
The work was done on time, they kept me informed and the craftsmanship out of the shop was outstanding. Pat made the unpleasant experience of a vehicle accident much more palatable. Outstanding collision repair facility. Great customer skills.
This was my first accident and it was at no fault of mine. The staff at Joe Hudson contacted me as soon as they knew my car was being towed there. Everyone was kind, knowledgeable and friendly. They gave me an estimate my car was ready fairy quickly. I recieved calls daily updating me on the stage my car was in along with emails. Please use them if you ever need work done on your car. Mine came out great!
Mr. Ballard and his team did a great job getting my truck repaired. From start to finish they kept me informed and completed the repairs in a timely manor. I appreciate all their hard work.
Excellent customer service. The staff constantly updated me on the status of my vehicle. I would recommend to others and consider for future auto repairs.
I was in an accident and the other partys insurance contacted Joe Hudson for the estimate on repairs. The car was towed to them and then I received an estimate. The estimate for parts alone was enough to total the car (not including labor). I decided I was not going to get the repairs done through Joe Hudson and when I came to pick up the car, the front headlight had been removed and was no longer with the car. I asked about it multiple times, requesting that they give me back the headlight so that I would not have to purchase a new one but I was brushed off and told the clean up guys must have thrown it away becuase it was broken (even though it was still attached in place when they picked it up for the tow). The battery on the car had also died and I had to jump the car to get it back home. They also made me pay the towing expense before I could pick up the car, rather than billing the insurance company that requested the tow. The car was drivable and I would have driven it there had I known I would be responsible for the tow bill. Ultimately I got the car fully repaired, including parts and labor, for a third of the cost of just their parts estimate! The car now looks and runs better than it did before the accident. I felt that they were undoubtedly trying to price gouge me which resulted in my car having a salvage title when it wasnt necessary.
The staff was extremely courteous and professional. I was extremely satisfied with the quality of service and expedience in completing the repairs. I would definitely recommend your business to anyone seeking collision repair services.
Great communication with the the Service Department as my car was going through different repair phases.... It was very comforting to follow each phase!
Joe Hudson team repaired my car in a timely manner and kept me updated on the process. The staff was friendly and I received excellent customer service. Thank you so much for your great work and professionalism.
I was very happy with the level of communication. Everything went smoothly. I wouldnt hesitate to use them again.
Rear ended by a Geico client. Geico referred us to Joe Hudson for an estimate on our vehicle in Montgomery, AL. Upon contact with a manager at the location after telling what happened to my vehicle from the accident. The manager was very RUDE and CONDESCENDING. The blantly disrespect left us feeling that he could not be trusted, had car removed and took to service line.Advice, do not take your car to Joe Hudson, unless you want to leave feeling like I felt. You know that feeling, like a Donkey.
I am very pleased at Joe Hudson on WaresFerry Rd for the work that was done on my car..They were very courteous and kept me updated on the repairs and when I was to pick up my vehicle..I would highly recommend them in the future. THANK YOU.!!
The staff at Joe Hudson is very professional, friendly, and outstanding. They did an amazing job and I am very satisfied with the service, etc. I would highly recommend other customers to Joe Hudsons Collision Center in the near future.
Great service and they made sure I stayed updated the entire process. Everyone was helpful the minute you walk in the door.
So impressed. Quality of work is amazing. Couldnt have asked for better and they guarantee their work with a life-time warranty. The courteous, friendly, thoughtful staff deserves so much praise. Constant updates on the stages of the repairs by text or e-mail and they put me in a rental while they did their work. I just cant stop reliving it and smiling about my experience. Thank you Joe Hudson Collison. I highly recommend anyone in need of body repairs for your car to go see the wonderful staff at Joe Hudsson Collison at the Wares Ferry Road, Montgomery, Alabama location.
Everyone was friendly and the service was fast and excellent. I highly recommend them to do repairs or estimates for your vehicle.
I dropped off my car on a Wednesday with damage to the bumper. Car was ready to go by 3:30 Friday afternoon. Great customer service, would highly recommend!
Excellent work as always. Very pleased that work was done so quickly,. This is my 3rd time using & will again should the need arise. Many thanks.
Very pleased. Very knowledgeable about insurance policies and procedures. Provided timely updates via text.
Just the best it could be. As I told the management, if the medical world operated with as much diligence, and courtesy as this car repair facility, the world would be a lot better place. I cannot say enough good things about the ENTIRE experience!!
Friendly staff and daily updates on the progress of my repair with a quick turn around. Great job❣️
Have used JHC on Wares Ferry Road multiple times and have always found them very helpful. Gwen at the front desk is especially nice and very knowledgeable about your vehicle repair status.
Great
I truly must say this is by far the best body/repair shops in Montgomery . From now on if my cars need any body work I will be taking my vehicles to Joe Hudson without a doubt.
Very professional. Fast. Helpful. High quality. Not looking forward to a next accident but if it happens will bring my vehicle to no one else. Thanks!
This place has the most fantastic customer service and they way they keep you posted is amazing!! Great work and great experience!!
I had my car mended there. The work done was good. However, the shop did leave on my car sensors (airbag, seatbelt) that werent previously on. Im not sure if that indicates unfinished work. They do provide a warranty of their work. They fixed my door which was damaged in an accident. Unfortunately, they didnt use OEM parts to cut costs and my door action hasnt worked the same since. I alerted them of the door hinge and sensor problem. I was told that the action will mend itself. They asked me to bring in my car for the sensors but they only operate M - F 8am-5pm. This is a huge inconvenience.
I had a great experience with Joe Hudson as always. The staff is very friendly and the service was very fast.
Just got my vehicle back today.And Im very satisfied with the work they did on my vehicle at Joe Hudson (Waresferry Rd)
JHCC did a great job on my vehicle and in a timely manner. Thanks for your Professionalism.
The employees were eager to run outside and ooooh and ahhhh about my brand new car, but wanted to write a low ball repair estimate on a four day old car. I advise customers with expensive cars to have their repairs done at a body shop that is more accustomed to high end vehicles.
My car looks better than it did before and they finished it before the estimated time. Everyone there were friendly and i would recommend them to anyone!
Very pleased with the work I had done on my vehicle.
I have had the best experience with Joe Hudson, they have had the best customer service from beginning to the end. I highly recommend them!!
Couldnt have been a smoother or easier experience from start to finish.
My experience was great the people were very nice and the repairs were done in a very quick manor. I am satisfied with the job.
I was great, I felt assured that my car was in great hands . The staff at Joe Hudson exceptional .I was blown away with the service . I would recommend them to my friends
The service was great; kept me informed of my car through email, and done a good job repairing the damages.
The staff is very professional and courteous. They did a great, fast and proficient job fixing my car.
My experience with Joe Hudsons Collision Center was superb From the initial evaluation I received customer service that by my personal criteria met and exceeded the three Ps 30 point score Staff was always Polite Professional and Proficient Damages and charges were explained and exhibited to me in laymans terms so that I was able to understand The repairs to my vehicle has brought it back to its factory rollout look I have driven it for a few weeks now and can hardly notice any differences in the drive from prior to the accident Needles to say I will use Joe Hudsons Collision Center for any future needs and would highly recommend it to friends and family Thank you very much for your excellent customer service in times when it is so hard to find You made a very stressful time in my life easierMelissia V Hollins, a very satisfied customer
EXCELLENT FOLLOW UP! LET YOU KNOW THE STAGE OF YOUR VEHICLE .WORK ON THE VEHICLE LOOKED PROFESSIONAL.
You did a piss poor job with the help of MY insurance company Geico. Your service was awful and covered with a lie. Worst service I EVER had. AND its sad I couldnt post this without putting at least 1 star.LM Jordan
Very good work and great about keeping you updated. Most pleased!
My mother was in an accident 2 weeks ago and the person who hit her their insurance company referred her to Joe Hudsons Collision Center. They were very professional and prompt with the car pickup and every step of the way kept in contact with her about the process. She received her car back on time.
I am satisfied with the quick precise repair, and I will use Joe Hudsons Collision Center again if I ever need too!
Quality Craftmanship and very detail .I will recommend other.
Ive used Joe Hudsons twice, and they did an amazing job both times!!
It was a great experience. I have used the one on Wares Ferry and 231 and I couldn’t be more pleased with my results
The service was good, but their receptionist was rude. Gwen is her name, she shouldnt be the person greeting their customers, 1st impression are important.
Grate people wonderful service great work
Excellent customer service and repairs were done very quickly! Please dont hesitate to use them if your car is damaged in a wreck.
Awesome repair work and friendly staff. Car repair has never been so enjoyable. :)
My car still runs
Great service. High quality results.
They are friendly, professional, and did a great job with my car.
Good work
I want to thank everybody at JHCC. For taking care of my baby she is once again beautiful. She now looks better than she did.yall did a Great job.
They keep you up to date on the progress of your repairs.
I had a acccident by deer. My car damaged the something.(bumper, front door....),I need to repair my car. It is xpress repair shop from my car insurance company.They give a good serive(fast process, notice to repairing status by e-mail, after calling)No stress, No worry.....
Thanks! I am very pleased yall did awesome job!👍👍👍😁😁
My vehicle was supposed to be ready on Friday and wasn’t ready. Then came Monday and still the part wasn’t ready. Worst place to get your car repaired. Don’t take it.
Very impressed with Joe Hudson Collision Center. Would highly recommend.
Terrible customer service! Been two weeks since I took vehicle in,no call,estimate or anything! Had to have my insurance company contact them . Would not recommend to anyone!
They did a great job on my daughters car! She just got it back today and she cant be any happier!
I used Joe Hudson in Greenville, AL after a minor accident. I had items to go missing off my car and they swore they knew nothing about. They didnt have enough sense to get my car aligned after the accident. That was the worse experience ever and I will never use their services or recommend them to anyone!
Great service. Excellent quality!! Friendly staff!! A++
They said it would only take a week to fix my car it took two. They didnt put the car back together right. And got the headliner dirty.When we returned it to have them fix it right it took four more days. And then when we got it back, they caused more damage by scratching up the the tint on a window. They are the worst never use them.