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Gipsons Tire Pros
321 Madison Ave, Montgomery, AL 36104, United States
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Gipsons Tire Pros

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ha
Review №1

These folks are amazing! We were halfway through our travels when one of our tires starting veering off in the wrong direction! We went to one shop and they gave us a minimum 2 hour wait and then maybe another hour to fix.I walked in and Geno Roberts (Store Manager) was able to help us right away! Excellent customer service, professional, courteous and helpful! They are indeed the tire pros!!

Am
Review №2

I chose this location based on reviews. Geno really does do an amazing job of making sure I feel welcomed when I come in. Very friendly and courteous shop. I had a problem with my brakes and Geno and the crew were quick to get my car in the shop and on the road again. Complete overall check of my car and problem was detected and corrected in a timely and professional manner. Great shop and highly trained employees. Quality work is a very high standard here and satisfaction guaranteed.

Ta
Review №3

Geno and staff are the best hands down. Geno is very professional. The facility is always clean. He makes you feel welcome. I will not take my car anywhere else. I recommend this place to anyone. Need more people like Geno.

ka
Review №4

Geno really does do an amazing job of making sure I feel welcomed when I come in. He always greets me with a smile and seemingly remembers every detail about my car and my car previous issues. He is always kind and gives me several options that are budget friendly. He tells me what needs immediate attention and what I can wait on. His crew of mechanics are amazing. Kyle is super awesome. He takes his time, explains what happens and why it happened and I have never had to take my car back to him for an issue twice. This place is simply amazing. If you want to go somewhere and not feel like youre being rail roaded and they will shoot it to you straight, this is the place.

Ch
Review №5

Professional staff, great service. They treat you like your number one. I will definitely recommend Gipsons Tire Pros to friends and family!

Ru
Review №6

Great service and timely repair and tire replacement and purchase it.. staff appeared to be very knowledgeable as the up keeping maintenance of the product in which my husband purchased .

Za
Review №7

Fantastic experience. The staff and technicians were exceptionally friendly and professional. We werent able to locate the key for the wheel locks, which was my fault for misplacing it at some point. They were patient and worked through the issue with me. They were able to get the locks removed and ordered replacement lug nuts for each of the wheels.We have used them before for tires on another vehicle as well as oil changes. Always a great experience and I highly encourage anyone in need of automotive services to check them out.

Ja
Review №8

Great job! Fast! Overall great experience! Eugene was very professional and answered all questions. I would highly recommend!

Fa
Review №9

Gino is best!!!! He is very professional, very detail, takes proud in his work. Great customer service, establishment very clean. The service technician are very polite, and waste no time getting the work done. I trust all my car care needs to Gino and the Gipson team. 🌟🌟🌟🌟🌟🌟 If you’re looking for a professional, great quality service take your car care needs to Gipson Tire Pros

G0
Review №10

I was greeted very nice, and they were nice people, however, I went in for front alignment a little while back. I was told that I needed just over $1000 in parts on the front, before alignment could be done. I said No thanks. And took my vehicle to a certified mechanic friend, and he looked everything over, and said nothing was loose and there was no reason I shouldnt be able to get a front end alignment. He takes it to a shop to get the front end aligned.....only ONE of the 4 parts (Gibsons told me was lose) on the front was actually a little lose, but it wasnt enough to not do the job. I will eventually have to replace a part, which is fine.....but it wasnt anywhere NEAR, just over the $1000 I was told it would cost. Im disappointed....the days of taking a vehicle in for normal maintenance are over, it now involves the normal maintenance along with rebuilding the entire vehicle......Edit: I also chose to go here, because I have used Don duncan in the past, all to get a run around of another $1000 for this or that, while nothing was wrong......I almost didnt even go, because most shops these days pull this mess, but I gave them the benefit of the doubt.

Ky
Review №11

Gino and Kyle both are great for advice and helping with everything I have been taking my truck there for almost a year and always got great service and experience with them 2 guys I also take my 92 corvette there for servicing if you ever need good quality work this is the place to go

Do
Review №12

Perfect satisfaction! Go here for all ur tire or car needs!

Da
Review №13

Rescued a Damsel in Distress!! I called Rachel from Prattville Gipsons Tire Pros and she called Geno in the Montgomery Store because it was closer to me and my flat tire! That is customer service! Kiddos to both for excellent service and putting the customer (said Damsel) 1st! Able to patch instead of replace! Clean waiting area, quick turnaround. Happy Damsel!!

Sh
Review №14

Great service, very knowledgable people at front desk and in shop..HIGHLY RECOMMEND this place for vehicle repair

Pa
Review №15

Weve been going here for years. For my vehicle, my husbands, and now our son. Very professional group. In this day & age its not always about getting the cheapest deal, but the right deal for your family. We trust Geno to take care of us & respect his judgement. He is the reason weve been bringing our vehicles here. Go in and see him!! He takes care of his customers & treats you like family.

Di
Review №16

Excellent service, customer care & pricing - will definitely be my first choice.

Je
Review №17

I love Gipsons Tire Pros. Ginos is very professional and knows his job extremely well. I always feel welcoming when I enter.

Ch
Review №18

The staff was very kind and helpful. Geno at the Montgomery location was awesome. He kept me in the loop with everything that was going on with my vehicle even though the shop seemed to be understaffed and overbooked. Great first time experience! I would definitely recommend them!

ro
Review №19

Gino and crew take care of me!

Ca
Review №20

Very professional, great customer service. Very pleased with new tire installation. They were patient and helpful in assisting me in finding the right new tires. Also very pleased with their continued service after the sale. I got a flat within a few months of buying tires that was entirely my fault (hit a curb). They replaced the tire without question. Will be buying all our tires here from now on.

Yo
Review №21

Pretty good service just an hr wait but I do drop my car off & walk to dpes to have lunch with my kids.

Ch
Review №22

Great folks, good service always. Recommend for sure.

Re
Review №23

Was very helpful and caring

Ca
Review №24

I had a wonderful experience. I needed a tire, oil change and brake work. The manger was very polite, and extremely helpful in keeping me informed of the work needed and the price before hand so I could decide what work was on my budget. I will continue to have my vehicle serviced here.

Co
Review №25

Everyone was courteous and helpful !!!!Best prices in town 😃

Pe
Review №26

I received a gracious welcome and was assured that my vehicle would be taken care by the end of the day or before while I was at work. This place is so very convenient and the staff is amazing.

Ma
Review №27

Every time I have came there I been greeted and treated with care. I love the fact they give me options when it comes to my tires instead of forcing me to the most expensive tires. Great customer service all around. Also great service work.

Ri
Review №28

I didnt give 4 Star because it took a little longer than it should. But, they did a wonderful job. Very happy with the outcome.

Te
Review №29

Geno at the Madison location and the entire crew are just one of a kind. Weve used them for several years with our cars and have always appreciated the sincere customer service, friendly attitudes, and smiles on their faces. They are so accommodating for any situation that comes their way and genuinely find ways to help their customers when in a jam. You absolutely will not find a better place to service your vehicle!

le
Review №30

It was great best people around

ne
Review №31

Had a 9:30 appointment... My son played his tablet using their WiFi and we were in and out. Dino was very professional and Ill continue to use this spot!

M
Review №32

The environment was very welcoming! Loved the service and I will be returning! Went there for an oil change and tire rotation and it didn’t take them no time to do it! If anyone needs anything done to their car I recommend this place!

La
Review №33

Geno at Gipson, Montgomery is always so welcoming and helpful! He never talks down to customers and is always looking out for your best interest which I particularly appreciate because as a female in an automotive shop that’s not always the case. I always recommend Gipson!

Pe
Review №34

The black guy at front was very polite. He knows what customer service mean. He gave an excellent service thank

me
Review №35

Good and courteous service .I recommend them.

Ma
Review №36

I love the way that Geno Roberts take care of his customers that come in the business he is a friendly person and have a great attitude to all of the time he are very good

Ka
Review №37

Appointment for new tires. I was an hour late due to flat tire. Gino and Duncan still had me in and out in less than two hours. Great service at this location. Millbrook location could take some pointers from them. Thanks for taking such good care of loyal customers.

Ja
Review №38

Have always gotten great service from them love their reward program recommend them to everyone

Ti
Review №39

Geno and Ryan are AWESOME!! Outstanding customer service. I also like the fact that they addressed several customers by name when they came in. My experience: I went in this morning to get an estimate on some tires. Ryan showed me that my front 2 tires were bald and needed to be replaced. Geno gave me such a good deal that I decided to get a full set instead of just 2. They had me in and out in no time. Gipsons Tire Pros has gained a new customer.

gw
Review №40

I am really not familiar with parts of Montgomery only being a residence of 7 months and had a flat tire! Needed to get it fixes ASAP and get to work! Well, I stop by and all I can say is the service was awesome! The staff was very friendly and respectful, and in less than 45 minutes I was done!! If you need dependable service, this is most definitely the place to be!! My go to, from now on!!! Thanks you guys!!

Ke
Review №41

Gino was a GREAT help to end a long day! I got a nail in my tire and needed it replaced. He had me in and out in no time. The service was done in a timely manner, at a great price, and they were very professional. I highly recommended these guys for all your car needs.

Ka
Review №42

Great service

am
Review №43

Today was my first time visiting to get a tire replaced. Service was great and the Store Manager, Geno Roberts, was really awesome. He was very pleasant and took time to explain everything to me before his employees did any work on my vehicle. Geno also helped me save money because I went in thinking I needed to get a tire replaced. However, after their inspection, he informed me my tire was repairable and would only be $20. I appreciated him helping me save money instead of nickel and diming me, like most auto shops do with women. My wait time wasnt bad either and all of my questions were thoroughly answered. I noticed Gipsons Tire Pros had high reviews, but I saw for myself on today that they werent lying. Definitely recommend this place for your auto needs! Satisfied customer here.

Ch
Review №44

I chose this location based on reviews. I made the right decision. From the moment I called on Saturday morning to picking up my vehicle on Monday morning, the customer service was great. Geno was very informative & explained the services well. I will definitely recommend this location to others.

ma
Review №45

We are from out of town and were passing through when we had car trouble and had to spend an unexpected night in Montgomery. Our car was towed to Gibsons at night, they were able to get to it quickly the next morning, and got us back on the road in no time at all. They were all very kind, helpful and professional.

La
Review №46

Im a first time customer and the guys at Gibsons Tire Pro are on point! They are VERY professional, friendly and courteous! Extra thanks to Geno! You now have a long term customer!

Gi
Review №47

Geno was very professional and extremely courteous! I had a problem with a low tire. I got in and the tire was repaired in a little less than 30 minutes! Although this is my first experience at the Montgomery location, it was as exceptional as past experiences at the Pratttville shop.

Sh
Review №48

I needed a tire but ended up buying four for a really awesome price! The tires ride well and look great. Awesome crew there at Gibson’s!

Jo
Review №49

Geno’s service was amazing. The men were so nice and helpful. My car is riding like it’s brand new after an oil change and new tires !!!

Ma
Review №50

Very nice people. Fair price and great service

Mi
Review №51

I was having trouble with my car starting and needed a check to see if my battery was bad or not. Just a simple, 5 minute process. I stop by Gipsons and ask if they can help and the guy was like yeah, its $24.99 but we cant do it right now...I am like well can you recommend a place that can...his response..no, sorry I am not from around here. I just say thanks and walk out the door. I drive across the street to Don Duncans All American..not only do that greet me with a smile and when I ask the same question the response is yes maam we can help you, do you want to wait or come back? I said I will wait... he says alright, it shouldnt take that long. Maybe 10 minutes passes and he comes back and says, your battery is bad, either you can buy one here or we can put one in for you and gives me the price. I said go ahead and put one in. I was back on the road before my lunch break was even over. I know I couldve saved money and gone to autozone and bought a battery and put it in. I dont care because I dont mind paying a little extra for great customer service, plus they didnt charge for checking my battery. Dont give me any excuse about well....we were just real busy, the other shop was busy too. It takes less than 5 minutes to check a battery. You lost a sale and potential long-term customer over poor customer service and something that wouldve taken 5 minutes.

Er
Review №52

I wont take my car anywhere except Gipsons (the downtown Montgomery location); I trust Geno to take care of me and be honest with me about what my car needs. Hes never pushy, he always tries to find good deals for me at excellent quality to keep myself and my kids safe on the road!

Ka
Review №53

Where do I start?? I was in Montgomery working today drove from Gadsden and then almost to Selma and back to downtown Montgomery. Came out of the RSA tower to my car with a flat! Called capital police and the most kind State Trooper ever came to my rescue.. pumped up my tire with a pump in my trunk instead of a TIRE!!’ ( Ladies check your trunk!) He then followed me to Gipson tire and they treated me like a Queen! At closing time !! All I can say is, I will be buying tires from the most kind fellas I’ve ever met .. thank you DUNCAN you were a blessing!!!

te
Review №54

I received a 6 qt oil change in Feb 2018. It was fast, reasonably priced, and my vehicle was left as clean as when I brought it in . Employees are happy.The waiting room has Keurig coffee, good expanded TV cable, comfortable seats, bright, and it is very clean. Could eat off the floor as my mother would say.Ladies room is also very clean, well supplied, and even has hand lotion!For what more can I ask?

Sa
Review №55

I had a very good experience at Gipsons. They replaced 4 run- flat tires on my Mercedes quickly and at a good price. Geno was very professional and helpful.

Ti
Review №56

Geno and Ryan are amazing! They refused to let me leave on bad tires, whether I bought from them or not (which I did!) I am happy to have patronized a business that cares for their customers safety first. Absolute professionals and I will be back!!

Cr
Review №57

Great staff, very friendly and professional. They were able to squeeze me in so that I could drive home after work .

Da
Review №58

Gibson’s Tires took care with the safety of my kids like they would their own. They stayed late to assist us when we had a blowout and didn’t have a spare. Their service was speedy and affordable, and the service managers were kind and forthcoming with information. I would use them again in a heartbeat.

Tr
Review №59

I’ve visited Gipson Montgomery a few times by it being close to my job, the staff has great customer service, helpful & very professional. I’ve been to a lot of car service centers, this is the 1st one that doesn’t try to talk me into getting things done that I don’t need done on my car. I will continue to go there for my car needs.

Ni
Review №60

The customer service rep. I think his name was Geno, Provided me with great service. He was very professional and nice. His service was beyond outstanding!

Li
Review №61

Gipson’s fixed my flat tire and had me on the road again in no time. Coming into Montgomery for the night and had a flat. Gipsons looked promising so I decided to give em a try. Arrived early the next day and they were done in less than an hour! Very friendly too.

Va
Review №62

Courteous, Prompt, Reasonable rates

Ja
Review №63

Exceptional service! Henry & Howard were very professional, knowledgeable, & excellent. I highly recommend Gipsons Tire Pros! You wont be disappointed! Im an extremely satisfied customer! Thanks guys!

Jo
Review №64

We were on a 6 HR road trip and noticed a low tire. We were lucky to find Gipsons on the net and contacted them. Geno was able to immediately work us in and the crew sucessfully fixed the problem. Repair cost was reasonable and we were on our way in less than 45 min. Courteous, reasonable, and efficient. Highly recommend.

Sh
Review №65

Gipson’s made my car service experience easy and enjoyable! I’ll never use anyone else to service my car.

Co
Review №66

Not from around here but Howard and Henry treated me like a local and got my car fixed up. A bunch of professionals, kind, and informative. Great experience with Gipson’s!

Pa
Review №67

BUYER BEWARE! Gipson’s will offer you a good deal on the front end, but if you ever have any trouble with their service or product they will make you pay. I had four new tires installed on my wife’s vehicle and she hit a nail 3 hours after we picked it up. When she took it back that afternoon, they said they could patch the puncture, but allegedly the sidewall was also damaged and the tire would have to be replaced. The manager told her he did not have any option but to charge her the full cost of a new tire. When I called the manager, he reluctantly gave me other options, but I was still forced to buy their upgraded warranty package for a tire that was 3 HOURS old. If I had to guess, the tire was damaged before it was even put on the car. The Gipson brothers are obviously running a racket and I would recommend you steer clear of this operation.

Ci
Review №68

Really fantastic shop. If I had known they did other services I would have been going there for a while now.

Em
Review №69

Gipson’s Tire Pros has fabulous customer service! I went in for 4 new tires and an alignment, and the men there were kind and super helpful! I highly recommend getting any work done here.

im
Review №70

All the good write-ups are true! Straight shooters and very professional. Talked with John and he gave me great advice on replacing my tire and rim. They have my business.

Li
Review №71

Henry and the rest of the staff were very knowledgeable and professional. I highly recommend them and was very satisfied with the overall service. No matter what car I own in the future I will always trust them with my tires!🖒🖒

Ga
Review №72

These guys fit me in last minute on a saturday, and really did a great job!

Ce
Review №73

Amazing service. Great people and everything was taken care of in a timely Manor.

Br
Review №74

SUPER THUMBS UP 👍🏽👍🏽👍🏽!!! Absolutely LOVE Gipsons Tire Pro! Staff and management are very friendly and their work is impeccable! If you want good quality work for your money I highly recommend them. This is the only place I will ever take my vehicles!!! 😁

KH
Review №75

I’m always satisfied with Gipsons tire pros

la
Review №76

The Store Manager (Geno Roberts) is very professional and generous . He will listen to all of your issue and most definitely find a solution to help you with your car problems. I will recommend this business to anyone.

Li
Review №77

I ordered a set of tires out of Montgomery location on Madison by mistake...meant to order for Prattville store. Again...my mistake. But in the end, it was almost a pleasure to drive that extra distance to deal with Howard and his group in Montgomery on Madison. Not only did they offer friendly service, they took good care of my new rims during the tire install.I wish him and his location nothing but the best.

Ju
Review №78

They work on all of our vehicles. Im hard in a truck and they take good care of my not so easy fixes. They stand behind their work and warranties. A little expensive but worth it for safety on the highway.

Do
Review №79

Friendly conscience neighbors. Always looking out for safety and recommending only whats needed. I went to them for the first time in March, 1988 and have never gone anywhere else. Theyre just that good.

Ch
Review №80

My first time here I will return again. Great incentives for new customers. Customer service was great.

Da
Review №81

Quick service call to repair flat tire and the service manager was friendly and very professional.

Sh
Review №82

My tires were ordered and put on with no problems. Great staff

Br
Review №83

Gibsons Tire Pros has been amazing to work with. They identified and resolved small issues I didnt even know I had and provided an additional alignment check before I took a long drive. Sadly, I dont live in the area anymore, but I would definitely recommend Gipsons!

kr
Review №84

Gino was perfect. He helped me out big time after two flat tires ! Thank you so much ! I will definitely be back for any services !

Ge
Review №85

Gino great customer service made the all around experience great

Mu
Review №86

Friendly, professional and fast service. They were quick to change my oil and also helped fix a lose vaccum hose issue too without charging. I appreciated the help.

Re
Review №87

Great people! They are friendly and back there work. I will take my car back to them.

Al
Review №88

The service was great and I didnt have a long wait time. I will definitely be going back.

An
Review №89

I have experienced nothing but the best on every visit at Gipsons Tire. They have a very knowledgeable staff and have always guided me through any issue I may have been experiencing with my vehicle. I trust their judgement as it has always been spot on for me. From my personal experience; I highly recommend Gipsons Tire!

Av
Review №90

Great customer service! Fair prices! So convenient for anyone working downtown!

Pr
Review №91

Great and Friendly Service. Weekend Clerk customer service was awesome!

Cl
Review №92

Great manager and service.

Ne
Review №93

Great friendly environment with professional and knowledgeable staff. I really trust the work and honesty that they give . Its a great place to bring your vehicles.

sh
Review №94

Very sufficient and gets the job done fast and accurately. Great tire prices and customer service!

Qu
Review №95

Quick excellent service. Great customer service.

Ga
Review №96

I am so pleased with the service I received! The employees were very nice and treated me with respect. I will be back!

Ol
Review №97

Top notch service, had me in and out quickly and a large selection of quality tires for me to chose from. Staff was friendly and a very nice and clean waiting area. I will be back!

C
Review №98

First time to Gipson Tires and I will be back. Quick friendly service. Had my tires rotated and balanced my tundra hasnt drove this smooth since I bought it!

An
Review №99

I never had a preferred automotive guy until I met Henry Lucas. It all began when I was requesting prices on a set of tires. Henry emailed me a price that was a little higher than the other quote, but he followed up with a phone call to tell me that he would match the price if I really wanted that specific tire. He went on to explain how it was not the right tire for my vehicle and I ended up getting the same brand, but entirely different tire for a comparable price. After driving with the new tires, I understood why Henry recommended what he did. Ultimately, Henry went the extra mile to provide a level of service that is rarely seen anymore. That was two years ago and ever since then, I have all three of my vehicles serviced by Henry and Gipson Tire Pros. Lastly, when I get the bill, its always lower than I expected. You wont find a better more trustworthy automotive business and the staff are all polite and excellent technicians.

st
Review №100

On Saturday May 19, 2018 my daughter and I were traveling southbound on I-85 on our way to a travel ball tournament in Millbrook, Al when our left rear tires tread ripped away from the tire. We carefully drove onto the shoulder of the interstate as my daughter looked online for the nearest tire store. She said Daddy, I found this one called Gipsons Tire Pro, its only 7 minutes away. I told her to dial the number. The call was answered by Howard who immediately began to address my concerns and give me options of the tires he had in stock. I then asked for the physical address to his store. My daughter entered the address into her phone and we followed the directions to the tire store.Upon entering the store, I was immediately greeted by Howard and was able to relax and know that my daughter and I were in good company. Howard obtained our customer information from my daughter as I backed our truck into one of the service bays so that Technician John or James could get started changing our tire. Howard understood our urgency to arrive at our tournament in as timely a manner as possible and put us on the fast track to get us back on the road.Our wait in the customer reception area was very pleasant, considering our circumstances. Very clean and comfortable, it actually gave me a little insight to upgrades I would like to make to our customer reception area in our place of business, Advanced Transmission & Auto Care Inc in Columbus, Ga.Shortly afterwards, Howard had our invoice printed and had us back on the road to Millbrook just in the nick of time to take the field! I highly recommend these guys as they took care of us in a very professional, honest and fair manner.Steven G Bishop,President of Advanced Transmission & Auto Care Inc

Information
27 Photos
100 Comments
4.8 Rating
  • Address:321 Madison Ave, Montgomery, AL 36104, United States
  • Site:https://gipsonstires.com/
  • Phone:+1 334-819-4949
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:8am–1:30pm
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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