This is the worst mental health place ever. I been to saint francis is san fransisco and its 10x better because they actually care. DR Green is cool though. If you arent messed up enough your mental health will get worse here. I felt like I was on dope here. They put me on crazy amounts of seroquel

Bad staff not nice they only care if u hurt yourself other than that they dont care. I was diagnosed with non epileptic seizures And was recently there and they did nothing about it.

Currently have somebody close here and I have to agree with other post do not let your loved ones go here. There is a lack of supervision which allows multiple fights happen in oneday and raises the stress and anxiety of everyone there and there nurses and Drs regular to knowledge how toxic the environment is there. Seems like they care more for their paychecks rather than patient care and actually seeing people get help. Maybe there is a good nurse or dr somewhere there but the majority shouldn’t be there.

This place really needs to be reported to the authorities. All of the patients are kept in isolation cement cells without regular checks or feedings. I was not given food or water at any point in my stay and I came in very dehydrated as I was violently throwing up for a couple hours prior due to overdose. There is no recreational options at all, your cell just has a rock hard bed in it and nothing else, nothing to take your mind off the chaos. Its overwhelmed with security guards with intimating rather than caring attitudes, wanting to let you know they are not afraid to put you in check. We also didnt have a clean place to use the restroom, as the sole toilet supporting the whole floor was left smeared with feces and the sink was left muddied from a homeless guy using it to wash himself. I was afraid of catching a disease during every bathroom trip. Im glad I was only here for a few hours before I was referred to somewhere else. The nicer place that I was referred to told me they basically exist in order to save patients from horrors such as this, and I thank them for that. If you dont come in DBHC crazy, you sure will leave crazy. This is the kind of abusive psych place you hear about in horror shows. They will have to drag me with my claws in the ground if they ever try to send me back here. Im sure if an inspector was sent to this place at random, this place would find themselves in a lot of violations and trouble. It cannot be legal to treat human beings this way.

I have been there 3 different times. The 1st two were very good treatments. I went in late march and this time was horrible. I felt like I was being force into going to group etc. When I wasnt ready to meet with people or threapiest. The staff was very good with me.

My son is being treated there. His social worker Ivonne and the nursing staff at his unit have been really good to communicate with! Great place!

I was forced to come in by my family. I thought it wasn’t going to be for me. My social worker Ivonne was hella cool and every time I needed to talk to her she made the time. I didn’t leave perfect but I got the help I needed to get right. I didn’t know there was so much available to me they even got my mom someone to talk to too.

Laura RN is by far the best and most qualified nurse on the floor. Melissa the charge nurse carries very professionally. Goldy is an excellent therapist! Overall, great staff! I would highly recommend them to anyone needing a bit of mental health help! :)

I have had to deal with a health situation where I have been a patient here and a family member helping another patient through here so I wanted to give a review. Please realize some people will view their experience here as horrible simply because they have been placed against their will. The staff were very professional. Their groups are also one of the better ones I have been to.Now as a person from the outside. Even with an advance directive someone would have to sign a release in order for you to get information. When that release has been signed they keep you informed on what’s going on with your loved one.If you need help you need help and if your family member needs help they need help. This facility was clean and they do their best to address the needs of those in the facility and make sure you are ok and set up with a plan before you leave. They also take how you feel into consideration which isn’t very common.This facility also isn’t to be mistaken for the regular hospital which is on a different street

I was sent here against my own will, I didnt even know what that place was, it was single-handedly one of the worst experiences of my life. But it helped me a lot. Never have gone back. The council I saw, suggested I go here, didnt explain to be what it was. Just left me there, I was scared. I didnt know hat was going on, but I left there after the longest 9 hours of my life. Shaking, scared, unaware... but I decided I wanted my life back. Since then Ive fought daily to keep who I am, to be who I want to be, and not never go back. Staff was nice, but they thought Id harm someone which Id never do, I guess thats how things work inside that place.

If you care about someone do anything in your power to ensure they do not end up here.It is the most corrupt facility I have ever experienced. They do not follow the behavioral and mental health laws as outlined by the state. They will deny patients rights and hold medical patients to collect all state funds.Melissa Sanchez needs to be audited and her credentials should be removed for her blatant disregard for the law. She is falsifying information to Doctors to hold patients because of her own personal issues.

I came in September of last year. The nurses were all very nice and were very willing to help me cope and were soothing and helpful. I will never forget one nurse in particular who went above and beyond the call of duty and just was funny and kind. It’s easy to look at what’s wrong at a mental hospital and say this happened and how dare they but the truth of the matter is they saved my life more times than once and they cared. They listened. They allowed visits from friends and family. They allowed my family to bring me clothes. I have been hospitalized over eight times in my life all across the country and this place was really structured and helpful. I liked that it was just women in the ward. Sometimes it’s easy to look at a place and see the problems but they fed three delicious meals a day. Provided snacks and water not to mention art therapy and outside time. They were good about meds and allowing me to rehabilitate into the community again.

No one is telling me if there are still visiting hours during this time or not? I would like to know

Let me just start by saying if I could give them negative stars I would. This was literally the worst experience of my life. It was a nightmare in real life. The staff does not listen to any complaints and make it very clear that they do not care and you do not have a choice. When I was admitted I was going through a miscarriage ABSOLUTELY NONE of the staff took note of this. I was given zero female hygiene products after multiple requests. On my third day there I was able to get two pads. I requested to speak with a primary doctor the first day I got there because of my miscarriage, I was told that doctors would arrive everyday and make there rounds. I didn’t get to see a doctor until a couple hours before I got released. I was admitted on Friday and got released on Monday afternoon. I was left to deal with the pain of my miscarriage alone, I had a rn tell me that miscarriages didn’t hurt. I was 12 weeks pregnant it was a VERY long drawn out painful miscarriage that I had previously been hospitalized so they could manage my pain with morphine. That was just one aspect of that horrible stay. They don’t follow the schedule that is written, they don’t do activities as planned and they have a whole rec area that no one is allowed to go into. it’s torture when they skip your outdoor time, I was there for four days and I was outside MAYBE an hour put together. My life was threatened multiple times by patients that had a one on one, the one on one acted like she didn’t hear anything!! I felt unsafe and as one of the reviews previously stated if you didn’t go in crazy you’ll sure be leaving crazy. I would NOT recommend this hospital to anyone, if you are in need of mental health care I would get connected a behavioral health in Sacramento or toulumne county.

My brother checked him self in to be evaluated. they called and told me they are not hospitalizing him and to come get him. I get there and they say he cant leave. then they refused to tell me who his doctor is or let me see him this place is full of lies they say one thing then do diffrent.

The front lobby receptionist named Andrea, very nice and helpful.

Horrible treatment of patients. Dietary needs are ignored. Paperwork is rushed through and not clearly explained. Empathy and compassion is severely lacking and nurses gossip about patients in the parking lot. If you weren’t crazy going in, you’ll be crazy getting out because the technitions are just as immature as the people placed there on permanent holds. Not a pleasant place. Women’s unit is hell in a cell. Don’t end up there unless you have an attorney on retainer.

The receptionist that is hanging up on everybody and being rude her name is Debbie and I urge everyone to call and talk to administration about her so she can be moved my mom is filing a complaint about her after she put my mom on hold for five minutes and then hung up on her when all my mom asked for was a phone number. You shouldn’t hang up on people who are trying to find out if their loved ones are ok or not that is just evil and uncalled for especially when you are supposed to be “ helping” people.

I experience the nightmare of my life being sent to this facility. After requesting feminine hygiene products I then wasnt allowed to go to the bathroom for more than 12 hours. During the intake portion of my stay I repeatedly told staff I was lactose intolerant. They would take away the milk they had given me during meals but then would not provide me any water nor allow me to leave the room to get water. I went 24 hours without anything to drink. Once I was admitted to the womens unit it took me 2 days before I was able to speak with a dr regarding my situation. There was no group therapy or individual therapy sessions unless you count doing a crossword puzzle or sitting outside for 30 min without being able to do anything.I had to petition for my right to leave the place so I could go home to get the rest & attention I needed.Nurses were rude, heartless and compassionless.

This facility has gone through changes. Now owned by Tenet who owns Doctors Hospital.I have had several experiences here, with myself and friends.There can be improvements in following agreed plans as originally agreed upon. Writing diagnosises in charts and billing within a reasonable time.

I dont even want to give them a 1. The security guards are the only pleasant people in the facility. Rude receptionist, rude clinicians. Dont tend to medical needs of patients. Seems like alot of people are getting hung up on and mentioned it here and nothing was done. Guess what Debbie still works there and is still rude and hanging up on people.

I had 2 sons there i wanna thank the nurses there for there great job both boys got better one son there more than a month an now stable thank you

Dont ever go here or let someone you care about go here. Its in reality a jail. There are holding cells they keep people in for hours without seeing a Dr. Or therapist for an evaluation. They keep people for hours without food. There are armed guards who act like jailers. The place smells like urine and God knows what else. No mattter what the patient is there for, they are treated like criminals. Peoples requests for food and water go unheeded. It is freezing cold. Disabled people have their wheelchairs taken from them, and they refuse to provide temporary wheelchairs for paralyzed individuals so that they can go to the bathroom. If you are sick they refuse to give people their meds. The Dr that examines people at Drs Hospital never touches anyone or performs even the most cursory exam. The nurses are rude(think of One Flew Over the Cuckoos Nest) lazy and so are the paramedics if they take someone there. I worked at a large state hospital as a psychology intern. My mother was a psychiatric nurse for 30 years. This place is not a psychiatric facility. It is a warehouse for the homeless. It should be investigated by the State and the ACLU. I AM GOING TO MAKE SURE THAT HAPPENS. Please report your experience to the appropriate authorities, start with the Board of Medicine. Do not be ashamed of your mental health issues. Thats what they count on. Nobody deserve the treatment they get from this place, period.

Im not really sure where the 1s are coming from; the staff is helpful, the food is great, and they even allow 2 entire hours for visitation!!In short, this facility has my gratitude :)

I know someone thats here am I able to call him/her

Woman i spoke to on the phone was very rude, practically cut me off mid sentence and then hung up on me. I was not able to obtain the information i needed or even have been able to ask.

THEY STEAL PATIENTS SHOES HERE.

11years ago I came in to detox of Alcohol and because I was harming myself. Im a Severe Asthmatic and was taking a medication that is considered an upper. So why the hell would they give me a triple dose of Librium? THen not even taper me off it. When I got out, I couldnt remember my name, I couldnt walk straight, I was falling. Two days later I forgot who everyone was, I had a seizure. I had tremors. I truley wanted to die after I left this facility. I had to not only go into rehab for alcoholism, and self harm, but now I had to go for the Librium. I had met ppl who had been there several times for suicide attempts, and they basically helped me thru my 5 day stay. They would switch my food with theirs to fool the staff. Had they not done that, I wouldve probably died of a heart attack. Hopefully while the name changed, the owner as well as doctors and staff did too. 11years later, I still have memory loss, but do not TRUST any doctors with pain or relaxing meds. Ill suffer. Never ever will I voluntary come into a place like this ever again.

After my mother tried to commit suicide she was taken by police and put therewhere she managed to bite the tip of her tongue off and break her finger which neither were fixed or looked at by a Dr.... After four weeks of treatment she gets her finger looked at and its too late to fix and the end of her tongue has fallen off. She was diagnosed schizophrenia and was sent home with direction from one Dr and then her perscrptions said another.. It has been 3 weeks since shes been out and still fighting for the right RX and a psychiatrist with no help from this CENTER.. In the mean time she could be a harm to herself and or a harm to others. GET IT TOGETHER.. You cant just take people in the release them into the world with no direction and leave them alone. My mother was in this center two years ago for alcohol abuse and was treated better and with dignity. So whatever has changed from two years ago is not good. When u have a loved one with mental health issues you need a place u can tryst to help them decide what they need not just pump. Them full of drugs and send them on their way

It was alright but trying to get your own information when calling is like pulling teeth. Theyre very rude on the phone and very uncooperative. Even my social worker had the same rude treatment on the phone when trying to send another patient there. Very disappointed in that they do not do much therapy while I was in there either. Just have either sleeping in your room, walking around in there or sitting in the tv rec room where you also just eat.

WORST SERVICE EVER!!!! They wont allow family members to speak with the person admitted, but allow for said person to be discharged to complete strangers/drug buddies in the community. Patient still not treated, and now MIA with severe delusions and schizophrenia. Not sure why this place is even a treating facility.

Okay I went to report abuse but I ended up forgetting. I liked the treatment though

I was recently there, and, outside normal lifes glitches I was well taken care of, Im grateful for all their services, thank you

Made me feel like a prisoner and in the end i felt worse than when i got there..

The woman on the phone hung up on me.

They Help Me.