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Ralphs Transmission
1529 9th St, Modesto, CA 95354, United States
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Ralphs Transmission

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Jo
Review №1

I was looking for a great and trustworthy shop to repair my Silverado so I found Ralph’s transmission and reading their reviews I decided to take my truck to them and that was the best decision the shop is very clean and organize the 2 girls in the front desk super nice and professional specially Erika my truck was ready the time they said will be ready. Ralph’s gained a customer for ever. I DO RECOMMEND this place to everyone great job Ralph’s team!!!

Ca
Review №2

A great place. They offer financing, but we didnt need it. It is nice to know they will have your car done in such a short time, and have a great 3 year warranty. Definitely will come back, if the transmission goes out in my other car. The price is fair I would say for the piece of mind. No one wants to spend a couple thousand on a car, but I much rather spend on a car we own than go put the same amount as a down payment for a car I dont own. Great job, and friendly front desk👍🏼

El
Review №3

This is an awesome shop. They kept me updated every step of the process and stayed on top of my claim with the warranty company. Worked with Erika the whole process and she is awesome. I hope I never have transmission problems again but if I do this is where I will be taking my car again.

Da
Review №4

Very professional shop. Matter of fact I haven’t ever seen a cleaner shop in my life. Bathroom was so clean I was shocked for a shop. Staff was professional at front desk and was very informative on the rebuilding of my Transmission. They called a kept me up dated on other things that needed fixed. I got another bid from a very well known Shop and bids were with in a few bucks of each other. The other shop was dirty and did a very poor job on even diagnosing the problem . They offered me a 18,000 mile warranty or two months! Ralph’s gave me a 100,000 mile warranty or 3 years. It’s. No brainer! Hands down best I felt about spending money on my truck . Great Job Guys

Ra
Review №5

Amazing professional no BS. I will always go here when need and would recommend. I have both times felt with Ericka at the front desk and she is so welcoming and concerned. To her it’s not just business she builds a relationship and is truly concerned and takes detail to the T.

Da
Review №6

They were very professional & very theral with explaining everything that needs to be done with my car. I have financial issues & Erica was very helpful in assisting me in other options. Thank you so much. My car drives so much better.

De
Review №7

The office staff was just wonderful, they gave me the correct information and walked me through the process. They would call and updated me. Full list of all parts and repairs that were done. Very pleasant experience. I highly recommend Ralphs Transmission.

Tr
Review №8

I had a check of my vehicles transmission done at Ralph’s Transmission. It is a relatively new to me vehicle that has a few quarks that I wanted to get checked out. Luckily for me the quarks are normal operations for this transmission.I love their honesty and the fact they didn’t recommend a lot of work that wasn’t currently needed. They may not have gotten much money from me today, in fact none, but their honesty has gotten them a future customer for life!

El
Review №9

I’ve used them in the past, in 2019. This year they helped me by taking a look at the car and trying to petition to Nissan on my behalf about yet another failed CVT. Although Nissan let met down in a heartbreaking way, Ralph’s did their absolute best and were professional, advocating for me at every turn. Although I hope I never need transmission work again, I wouldn’t go anywhere else if I did.

An
Review №10

Absolutely amazing customer service. It did take a little longer than what we were first told, but the service team always kept us updated. Our car runs better than ever and we have the peace of mind with their warranty. Highly recommend this place not only for their great work, but for their above and beyond customer service.

An
Review №11

Excellent nice service,the ladies counter professional and super friendly,prices are affordable and clean place safe

To
Review №12

I want to thank Ralphs Transmission for such a great job, Erika and Brianna provided great updates and customer service, already tested the truck hauling livestock back from Stanislaus County Fair and truck tows better now than when I purchased it. Thanks again Todd

Ni
Review №13

You are not going to find a shop like this anywhere.these people are true professionals at their best no games no bull straight forward super fast . In one word these guys are golden thank you Ralph’s transmission for all that you do . Keep up the awesome job.

Pa
Review №14

I was very pleased with the customer care I got when I had my transmission go out in my car. Ralph’s arranged for a tow truck to bring my car in and the diagnostics were included in the overall repair price. Even for being one of the most expensive places in town it was still cheaper than the dealership. However I didn’t actually end up getting my transmission fixed there because my transmission was on back order for over two months and I didn’t think it was fair that I have to pay out-of-pocket for a rental when I could pay for the transmission if there was one so I contacted the dealerships corporate office and in order to have them reimburse me for my rental I had to have my transmission fixed at the dealership. I was very unhappy that I had to go through all this movement when I was very satisfied with the updates and keeping me informed about what was going on with my car with Ralph’s staff. If I ever have a transmission go out again and the transmission isn’t on back order it is definitely going to Ralph’s.

Br
Review №15

The most organized and professional auto shop I have ever been to. Also, the auto tech, kept in touch with details as promised..

Di
Review №16

Extremely friendly and professional service. The office staff went above and beyond to make me feel comfortable.

mi
Review №17

Ralph’s Transmission came highly recommended and After my own experience there I will continue to recommend them as well. They were Kind, Courteous and Professional in every Aspect. Thank You for your Services.

Pa
Review №18

Their customer service is top notch. After making a call to them my vehicle was picked up at my home within 30 minutes and diagnosed not long after. I highly recommend them.

Ki
Review №19

They checked out my car and referred me to another shop for repair. I appreciated that they didnt charge me anything to look it over.

Ma
Review №20

Awesome staff great techs. Speedy service best place around to get your transmission work done.

He
Review №21

Called Ralphs Transmission in Modesto,Ca about having the transmission on my truck rebuilt and they did an amazing job....I live in Merced,Ca and they had my truck towed to their shop at no cost on the same day i called them about having them do the work on the transmission.... I Highly Recommend Ralphs Transmission to anyone they have the Best warranty 3 year/100,000 miles compared to anyone else and their Customer Service is AWESOME!!! THANK YOU RALPHS TRANSMISSION for getting my truck back on the road!

St
Review №22

Free towing, friendly, explained everything that was in writing, fast repair, not pushy to make you do more.

An
Review №23

I called them because I saw the wonderful reviews on Google. The young ladies that help were wonderful. I had my Transmission worked and they did a wonderful job. I would highly recommended them. They were so professional no attitude just wonderful people to deal with. Great job thank you!

Yo
Review №24

Costumer service is awesome did a good job in my car.

he
Review №25

Best service and good price and in espanol too

Ky
Review №26

Amazing communication through out the process. Office ladys were very helpful, thorough, quick and so very helpful. From the beginning to the end it was quick and very professional. I had to have my entire transmission rebuilt on a newer car and plus more that was wrong and they communicated that with me and the price was VERY REASONABLE!

Mi
Review №27

These guys got my Nissan back on the road. Erica was very communicative. Great, friendly font of the house.

Pa
Review №28

We had an awesome experience at Ralph’s Transmission! The mechanics were quick with the repairs and the ladies at the front desk were very helpful and informative. Would definitely recommend them and we will certainly be continuing customers.

K
Review №29

They are very thorough and detailed. Professional staff and the fastest diagnose and repair for what I needed hands down. I couldnt find my electrical issue with my jeep and they found it in a day serviced it and had me back on the road. I recommend them highly. Most places didnt want to touch the electrical issue but they handled it better than I expected. Reasonable price too.

Ve
Review №30

3 years ago i had a rebuilt done to ny mountaineer.this February my warranty was up.Last weekend my o/d light came on blinking,immediately i called Ralphs,they got it in there diagnosed it and Erica called me to tell me Mario said they were guna fix my problems for FREE..Things like this dont happen to me..They were very informative,kept me up to date on everything and were very nice..Erica is the best!!They let me know other things i needed done w some seals i gladly paid them for those services..I highly recommend Ralphs..3 years ago was my first run there and nothing has changed...Mario you have an awesome team and exceptional service..i will always be back no matter the cost..Please thank your team for their services..The most honest awesome people around!!Thank you!Veronica h...

Ke
Review №31

The girls at front desk are super friendly. The family at Ralphs make you feel like you are apart of theyre family. The do great work. I go nowhere else.

Jr
Review №32

Come in $1000 below made my heart smile

Do
Review №33

The customer service was exceptional. The work was done well and it was done quickly. Thankful for their service.

GM
Review №34

Great experience, I only waited 2 days for my Acura to get fixed, they kept in touch the whole to let me know everything that was going on with the car. I would definitely recommend this place.

Ly
Review №35

Many people recommended Ralph’s transmission to me so I gave it a shot and so glad I did! Their front desk staff are super friendly! Definitely will come back and recommend them to other people :)

St
Review №36

Outstanding business, very professional. For a transmission/auto repair shop nothing compares to their customer service. Top Notch company. Thank you so much 😊

Br
Review №37

Had transmission fluid leaking from my car took it to Ralph’s didn’t cost me a penny they diagnosed it told me what to tell the company that put in my CV joint and sent me on my way fantastic service very friendly people and honest

St
Review №38

Very nice people. Do good work. Willing to work with their costumers. I give them a 10.

Jo
Review №39

Called them on Monday and was able to bring my truck in 30 min after I talked to them. Erica was great she took care of everything called me every step of the way to let me know what was going on, they made me feel real comfortable with doing business with them I didnt have to shop around I just felt good about leaving my truck with them ( I dont like leaving my truck anywhere) just all around a great company and great service, they dont waste your time.

Mi
Review №40

Well, you go there when you need them, they fixed my transmission.thats what matters.unless you can fix it yourself,..to me they resolve my problem,.the price,you know the price of a transmission.one more thing they have a courtesy towing at no charge..staff nice and helpful.no complaints.

Ca
Review №41

Very friendly and professionalThree business days they installed new transmission in my 2017 Nissan sentra its work and drive great also free tow to the shop.Thank you .

Ke
Review №42

The staff at Ralphs was very professional! I had no idea if my transmission was truly the problem. They asked me some questions over the phone and then explained there process, of what they did to check. When I asked how much that would cost, much to my surprise they said nothing! And if it wasnt the transmission, they would try to steer me in the right direction. It ended up being the transmission and they again were very professional and explained everything they needed to do and why. I took it in on a Tuesday and they said theyd have it back by Friday. When Friday rolled around and it was after 5pm I was a little sad I hadnt heard from them. Then much to my surprise at 5:45pm I got a call that it was ready! They stayed late on a Friday to make sure I had my car for my camping trip! I was very impressed! It did great for the trip! Erika was awesome!

Je
Review №43

Ralphs Transmission rebuilt the transmission in my truck 18 years ago and is still operating great. The service technicians are very professional. I trust Ralphs for great service for my truck..

Ed
Review №44

Ralphs Transmission provided excellent 5 star customer service. All my questions & concerns were answered in a professional & timely matter by the staff Yvette & Erika. I highly recommend. Thank You for a job well done!

Cr
Review №45

Had a very pleasant experience at Ralphs. Erika at the front desk was extremely helpful and went above and beyond to answer my questions. The service on my Lexus was perfect and they me know about an engine oil issue that I should get looked at and even recommended a reliable shop. I will most definitely bring any transmission jobs in the future to Ralphs!

mi
Review №46

They do good work and they stick by their warranty great place to go if you need transmission work

Vi
Review №47

Toyota quoted me a price when they didn’t even know the issue. Took it to Ralph’s and an hour or two later they called me with the answer and a more exact quote. I will send my business as well as recommended Ralph’s Transmission to everyone!

Vi
Review №48

On time good quality work

De
Review №49

Honestly great customer service i ever had!! Recommend 💯💯

Pe
Review №50

Honest decent place of business. Extremely nice staff and very courteous. Five stars!! Would definitely recommend to everyone.

Bi
Review №51

I wouldnt suggest ANY OTHER TRANSMISSION SHOP AROUND!! Thank You Familia de Ralphs Transmission!!✊🏾🎯❤👑🌹💯💯

Ma
Review №52

Compared to other shops, price for rebuilt transmission was the lowest. More important than that is the 3 year, 100,000 warranty on all parts and labor. Very professional and friendly staff. Thank you for prompt service.

Sh
Review №53

The people at Ralphs transmission are very professional they take care of business at a timely manner and they notify you when and if they find any potential problems. The work they do is very good I was very happy with the job they did.

Ma
Review №54

I went here to get my transmission services. They are very professional, I was quoted by Erika in couple hours, when I called to schedule an appointment she remembered everything. They fixed my car the same day and they waited for me to pick it up. The crew seems amazing, everybody that I saw was spoken to in a kind and a professional matter. Erika was the best.

Br
Review №55

They are always professional, and always very courteous. They are very quick on getting a job done!

A
Review №56

Customer Service is awesome 👌That alone is worth itThey take care of all situations you may run in toHighly recommendHave a great weekend !!!

Ch
Review №57

I would recommend this place for anybody that needs their transmission repaired or replaced. I took my truck a 2005 Dodge diesel in for a service and they discovered a broken snap ring in the transmission pan they gave me a very reasonable quote put all upgraded Parts in a completely rebuilt transmission all within 2 days I am extremely happy with the work the shop is immaculate the employees are dressed very well and I was treated extremely well by the owner Mario. Im extremely happy with my truck it drives like its never driven before and I would highly recommend Ralphs Transmission for anybody especially with a Dodge transmission.Troy Rose

Sa
Review №58

A big thank you to Erika for being so patient with me. I really appreciated it more that you can believe. Very quick turnaround and it’s so nice to be back in my car. I will definitely be back if I ever have transmission problems again.

Ch
Review №59

I waited to give a review in order to allow some time to pass to see if the repairs stood the test of time. I am very impressed. Their service is very reliable. Their customer service was truly professional. You definitely get what you pay for and I mean that in a good way. For the longest time I thought the dealers service department was the most reliable but Ralphs Transmission shifted my thinking on that regard.

Da
Review №60

The young woman in front office were awesome I wish I was able to talk to the tech that worked on my car so I could ask him some questions about my car

DE
Review №61

Acura TL 2006 They are the best erica is very nice she takes care of all my transmission issues

Ke
Review №62

The receptionist was very pleasant to speak with.

No
Review №63

Thank you Ralphs for doing an excellent job. My truck drives amazing, and you guys went over and above on customers service. Helping me deal with a PITA warranty company made all the difference. If you want quality work. You call Ralphs!

Do
Review №64

Did a good job well go back

Dr
Review №65

Great place didnt charged me explained issues and helped me not have to blow my money

Ja
Review №66

Transmission and rear main seal was replaced on my commuter car. Recommended work was done in a timely manner and now runs great. Would recommend Ralphs for tranmission repair.

An
Review №67

5 words “3 years or 100,000 mile warranty” Ralph’s did an incredible job on my transmission and 2 years later when it had trouble again they completed the work at no cost to me. In fact the day I dropped it off they looked at it and called me to say it was all covered under my warranty. One of the best warranties I’ve ever heard of. It took a little longer than I would’ve hoped (3 weeks) but they were thorough, professional and courteous to me during the whole process. I would highly recommend them to anyone needing transmission work!

Jo
Review №68

Called for quote of a simple repair ended up being proposed a $4000 quote for unnecessary rebuilt transmission when I was very specific of what I needed..

Ed
Review №69

Over priced bad work kept milking more money dont take your car here

Fa
Review №70

Good customer service. Fast but most important trustworthy.

Co
Review №71

Real good reviews On yelp and google and quality service. They treat you like Family.

Cr
Review №72

My wife and I didnt know how,We were going to fix and pay for our 05 Suburban. . . .Called to Ralphs transmission....IS the BEST call WE made!Not only did the Front Staff waited for us after hours to drive their, Ralph Himself came.We explained the situation with the truck and our finances. .Again Best Choice 🙏But to make a long story short.Ralph & Staff are very understanding to our situation. But If anyone is looking for a Trust worthy shop this is it! Best call anyone can do Ralphs transmission is truly here to help others to get back asap on the road.Thank you....

Pa
Review №73

Ralph’s holds true to their 3 year 100,000 mile guaranty. Had my sons transmission replaced 2 years ago and it started having problems. Dropped it off with them and they fixed the problem no questions asked. No charge. I would highly recommend them. Thank you for your curtesy and professionalism.

Ro
Review №74

Very professional, great break down of parts and labor pricing, great help over the phone, on time like promised, most of all, best warranty out there. Things could not have gone smoother. 😎

Ma
Review №75

Friendly staff...had my transmission serviced and fixed one other thing and was in and out in one day .v.reasonable price for what they did... awesome job! 5 Stars!

Jo
Review №76

Excellent service very professional recomended they work on are Nissan Rogue and also and exyra mile for us well done

Al
Review №77

Don’t come here.

Ja
Review №78

Everyone there is very nice and extremely helpful! Thank you for the great service. I will be a forever customer.

Gi
Review №79

Communication throughout the whole process. Job was completed in a short time. Highly recommend!

Ni
Review №80

I love Ralphs Transmission! Each time I utilize their services, they are helpful, fair, honest, and work quickly. I never have any problems with their work. Also, there are times when Ive had them investigate a problem only to find out it was human error on my end, and they would give it back without any charge or cost. Really great people Really great company.

Jo
Review №81

Took my van to Ralph transmission for an oil leak thinking it was the transmission since they serviced it 11 months earlier. I had to leave it overnight and they provided me with a complimentary ride home, the next day I get a call from Alexa she works at the front office very polite and she told me the leak was coming from the engine. They checked the transmission for any leak and there was non. She offered me another complimentary ride to the shop where I talked to Mario the owner very pleasant person and he gave me some advice on how or what and they didnt charge me a penny for the service or the transportation. Ill give them 10 stars if I could.

To
Review №82

Good customer service. Quality work

Vi
Review №83

Honest people and great work. Rebuilt my differential in 2 days and everything was documented. I like the 50,000 mile warranty too.

Fr
Review №84

Great work! Took less than a week to rebuild my transmission.

Ma
Review №85

Erica was really helpful in assisting with my car troubles.... all the office staff was courteous and professional i would definitely come back again this is a top notch business

Ri
Review №86

We love Mario and the entire team! Trustworthy and reliable. Fast and efficient. Freindly and thoughtful. What else can you ask for. Check them out today!

Ju
Review №87

Ralphs transmission is amazing! From the moment I called them, they were helpful and professional. I spoke with Krista who helped me get my car in asap. Their shop is clean and in a great location. All of the staff is super helpful, professional and friendly. Yvette got me checked in for my cars inspection and called me a few hours later to sit down with Krista to go over the inspection reports and discuss our best options. Krista was great, she explained everything in detail, shes very knowledgeable and answered all my questions. They all put time into finding the best solution to get my car fixed and Im very grateful for that. Thank you!

Sa
Review №88

The staff at Ralph’s really make you feel like family. They go the extra mile to ensure that your vehicle is properly fixed. And they honor their warranty. Ralph’s should be everyone’s first choice if their vehicle is in need of repair. Thank you Ralph’s!!

Ga
Review №89

I called on a Sunday, to make an appointment, they answered and Had my truck in that day.The next day they called and told me that my truck had 15 days left on Warrenty, I took it to the Dealership. By Ralphs Employee Integrity, I saved 3,000 because they checked, cannot say if another business would have done the same. Thank you.

Gr
Review №90

I took my car into Ralphs Transmission for a fluid change. The great service started with the ladies at the front desk. They were very friendly and helpful. I was given a time estimate for the work and the procedure was explained to me in terms I understood. I was impressed that my car was ready by the end of the day because I took my car in around 2 pm. Great job and the prices are very reasonable.

Jo
Review №91

Awesome customer service. Very professional and polite. Well recommended by locals for transmission service. Thank you for a too notch service.

Al
Review №92

I love Ralphs transmission. they do an excellent job and I will recommend them to everybody I know thanks again for everything. Thank you Mario and the rest of the team.

Ro
Review №93

Ralphs Transmission isnt just a transmission shop, they pride themselves on building great customer relationships. Mario the owner knew who I was when I walked in and I never even talked to him. I hope to never have transmission problems again but if I do I know Ralphs is the place Ill go!!!

Ch
Review №94

Great staff with outstanding customer service! Ralph’s is by far the best service shop that I’ve ever been to.

St
Review №95

Its was a great experience the only reason I didnt give a 5 is the dirty hand prints on my fenders and hood. Transmission fluid on my bumper. Got to remember that truck is somebodys pride and joy.

to
Review №96

Customer service, I give a 10. Erica and Yvette are awesome to work with

Me
Review №97

Very respectful and helpful they really do fix the problem they earn respect from me Im very happy the way my truck came out thank you very much Ralphs Transmission for your help and business

ji
Review №98

Gave us good resonible quote price polite workers

Sm
Review №99

I like this place they know what they are doing and are very straight forward and hide nothing

ma
Review №100

This the second time I had Ralph’s repair on one of my vehicles. I have an older vehicle the they don’t make parts for anymore. Ralph’s was able to locate parts to make my repairs. Everyone is very polite and professional

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1529 9th St, Modesto, CA 95354, United States
  • Site:https://ralphstransmission.com/
  • Phone:+1 209-526-1909
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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