I went here to get my oil changed and it took almost 45 mins, a little longer than my regular place, but I just moved to Mobile and needed to get this done asap before I left for a trip. Friendly service, very nice guys. Seemed to be a little confusion as to whether they put enough oil in the car, but they seemed to figure it out. When I got home, something told me to pop my hood and just make sure everything looked good. Well, they forgot to put the oil cap back on my engine. I drove back, told them the situation and someone immediately came and popped my hood, found the misplaced cap and put it back on. He also gave me 25% my next oil change for the inconvenience. Overall, friendly service, just a little concerned over the lack of thoroughness; if I hadn’t looked, I can only imagine how much this small mishap could have cost me in the long run.

I NEVER write reviews, but I want people to be aware. I had great service the first time I went here, but now I am in a nightmare! My husband came here on Saturday, July 24th to get my oil changed. He came home and parked the car. I got in the car about 1 hour later and my dashboard lit up like a Christmas tree. I took it immediately back to Take 5, spoke to Jeremy who said he was the manager on duty. Jeremy asked me 3 times if I was sure this was the car my husband got the oil changed in. I said yes, and I even had to show him my receipt. He told me there was nothing they could do, that I would need to get a diagnostic run on it because there was nothing they could do. So, I took it to Honda on Monday, they ran a diagnostic, and said that they put the incorrect oil filter on, and I have the codes they gave me. So, I take it back to Take 5 and they said there was nothing they could do, and they would deny any claim because Honda touched it. Frank (his name was on his shirt) informed me that he couldn’t give out a manager’s name, a district’s managers name, and he wasn’t allowed to give out any phone numbers either. He wrote up a claim and said that it was denied, and he REFUSED to let me see the claim and the pictures he took, and informed me that the manager may or may not call me. I have contacted every number on the website and NO ONE will return my phone calls.I finally spoke with Brandon (who is the district manager) and he said that Honda probably destroyed the evidence and that Take 5 needs proof. I told him that Jeremy is the one who told me to go get a diagnostic because there was nothing that they could do. I’m in the process of contacting a legal team.Update 7/31: please know 20 minutes ago they posted the same info as they have on other reviews I see. I have already called that number and spoke with Alex/Alec (I couldn’t really understand), but she was the nicest person I have dealt with. She already knew my claim was denied, and gave me the legal teams information.

Arrived last Saturday @ 7:30am, one bay opened. Waited for 30 minutes before the tech came out. At that same moment 4 other vehicles showed up and now all 3 bays were opened. The tech instantly began helping the other person in the second bay who needed air or whatever. Bad move! When they finally got to my car, the info gathering process was like pulling teeth. Now we move on to the prices....unbelievably high. All tolled, I paid $93 for an oil change and air filter and they over inflated my tires. The factory spec called for 33 on my vehicle, the put 38. Trust, specifications are about the details. Never again!!! $93 for and oil change!!!

I had a great first experience at this location. The crew worked, to use an old cliche, like a well-oiled machine. They even gave me some advice Auto repair I wouldnt have noticed myself. Forgot to honk my horn as I drove out, figure a review would be even better

Always very efficient and thorough. Didnt need oil change but checked everything. Great guys n service.

Extremely helpful even when they just had 2 people and line was long.

They couldn’t get my oil filter off so i had to ride to Mississippi where i got my last oil change in they took it off with no problem

Love these guys.They do it quick.They do it well.Thank You

We are impressed with the level of professionalism and friendliness at this location! Demetriun and his staff went above and beyond and exceeded our expectations on 5/12/21.They not only did our oil change, but they fixed our issue with our AC. We will now ONLY do business at this location. Thank you so much guys! Keep up the great work!

I received all my oil changes with your company very satisfied with your service not to mention your Government st location in mobile alabama... has been the only one that I have elected to visit their customer service tilt the scale for me you guys really have a strong tool in place a young manger he displays very strong leadership skills with much respect to staff not to mention much respect given in returnBut on yesterday I must voice my concern howVery displeased I was to not see staff with mask are proper face covering on we are in a pandemic that can end in death please please protect yourself and your family you are required to reach inside of our vehicles to reset the oil life place stickers scan VIN number etcWe have to work together to get our lives back on track to reach the new closes to normal again .... So Im asking corporal office the question are face mask not required to be worn by your staff

I have a brand new car and they messed up the the cap trying to get it off and stripped it and tried to tell me it was like that when my husband and I watched them when they did it. They were very rude. Definitely will not be back

I have to rave about this place. After having a rough experience at the other Mobile location last week, this was a welcome departure. I was in and out in under 30 minutes, and that was with another vehicle already being serviced in the bay when I arrived. The staff were very pleasant and professional. Tanorious assisted me and he was extremely professional and helpful.

Crew threw me off they didnt have automotive jargon down. Bit unnerving having someone service vehicle and invent words to use.

My partner had her oil changed here on Wednesday 5/20/21. On Thursday 5/21/21, after driving less than 23 miles after the oil change, her engine locked up and the car stopped on the side of Airport Boulevard. There was no oil in the vehicle. I immediately called this shop and spoke to Demetri the shop manager. He told me what information he needed from me and I went to hunting it down. I called him on Friday and Saturday of that week. I could not get him on the phone or to return my calls. On Monday, 5/24, I finally got through to a district manager named Frank. He told me that they would inspect the car the next day at 12:30 pm at my mechanics shop. I was waiting on them at 12:20 pm. Frank calls me at 12:40 to tell me that they are running late. Supposed to be there at 12:30. Demetrius, the shop manager, doesnt arrive until after 1pm. He and his helper inspected my vehicle and discovered that there was no oil in it and it would not start. He then tells me that he has to talk to his district manager, remember Frank, and see what needs to happen next. Demetrius calls me the next day and tells me that if my mechanic can tell me what caused the oil to run out and pin it on Take Five then they will pay for it. My mechanic tells me they never put any oil in it in the first place or didnt put enough or allowed some of what they put in to run out. I explained this to Demetrius today. He tells me they have the whole thing on video and his guys did everything right. Sure, bud. A car goes from operating just fine, to you clowns touching it, to 23 miles later it has no oil and needs a new engine.Dont take your car to these guys. They will trash it. Then theyll give you the run around and waste your time. Then they will not take responsibility for it.We have tried to get in touch with someone via the email address and phone number that this companys internet person has posted below my review. Absolutely zero response or follow up from these clowns. If you take your vehicle here beware. There is a good chance they will ruin it. Then they will not take responsibility for their mistakes. Then they will show fake concern for their customer on the internet.

I really like the staff and they are very professional and polite, and they take time to help you understand what is going on with your car and the service they are performing

I recieved some of the best service ever. Second time coming to this location and both times were great. Please keep up the awesome work. I appreciate it!

I’m a new customer, but my husband and daughter have been getting oil changes, here, for quite some time. Today, I was helped by an employee named Clarissa. I would like to pay her a high compliment... She was very professional and pleasant, providing me with superior customer service. I thought, for surely, she must be a manager, because she appeared to be a leader. I feel strongly she should be given a management opportunity. I also hope you will reward her in some small way, because she’s doing an excellent job. I look forward to coming back, again, for my next oil change.

It was good so far considering the experience in the past I was being charged for oil 82.99 but I got the 62/ 67.99

Workers are very pleasant and well informed on their profession. Would visit again.

I always have a good experience at Take 5, no matter which one I go to. The techs seem genuinely happy to serve and smile while doing so. If you want to feel better when you leave a place than when you entered - go to Take 5 and interact with the people working there. And dont forget to honk on your way out. They truly like that.

Very professional was in and out real quick get there early in the morning very popular place

I liked how this place is so close to the home and how professional the workers were. They really cared about me and my car and the type of oil i had put in the last time i went and had an oil change done. I will definitely be going back and will tell all my friends about them. 😁👍🏻

They had a couple of newer employees with them so I got the training experience. The manager was there for the trainee when she needed help while also making sure everything went smooth in the other bays. Personality and energy was very positive. Highly recommended!!

They was nice offering water and respectful when they spoke with me.

It made my morning so much easier

Traveling to town for business and car said I need a quart of oil. I was short on time but the guys got me in and out quickly and were very nice and professional. They saved the day!

Quick and easy oil change. Will use again.

Brandon harrell good customers service fast easy

Very fast and efficient the young guys had a fun but serious vibe would visit again 10/10

OMG! I cannot say enough good things about the service I experienced at Take5, Mobile,Al. Govt. Street location. Those guys were experienced, professionals. They exceeded my expectations. Friendly, efficient, attentive and great communication. Thank you for what you guys do.

Came in just for a tire air pressure check. They topped off my oil and water too

The line situation was a little sketchy. There are two entrances and one car ended up skipping a couple other cars that were already there. The service overall was great though.

Great service with no nonsense diagnosis for your oil and fluid components. Great place for an oil change and the Take 5 services.

Good service at the time of my oil changed

Fast, friendly and inexpensive. What more could you want from an oil change?

Very kind staff and great service.

Short waiting time they check everything decent prices for quality products

Waited 45 mins with 2 cars ahead of me. Definitely not 5 min service. Wasted my whole lunch hour for what shouldn’t have took no more then 20 mins.

Excellent customer service, Thank you!

I am going to bring it back next week. I got my oil changed yesterday and this morning there was oil all over my driveway. So frustrating!

Very fast service with amazing customer service. It looks like this location is ran by some great, professional people

Quinten took us in, even though they were close to closing time.Great job, going over issues my car was having.

They were friendly and thorough. Ill be back. The only reason I didnt give 5 stars is because it took too long.

Great sevice, great team - Thanks

Filled my tires and fluids and cleaned my windows. Very impressed

I went in in a 2019 nissan versa wich holds 3.7 quarts with a filter wich is not much got an offbrand air filter from them cost me 120 bucks. Never again my sole purpose in life is to make sure they cant continue buisness taking advantage of people. Stay away from places like this the actual dealer wouldnt charge this much. And the place took twenty minutes not five.

They was very quick and professional

Great service! Very attentive.

They were very professional & fast !

Fast Service, amazing timing, employees with excellent knowledge

-2 stars for the extremely long line. Is it the fault of the business? Yes, because the average service time was way too long and only 2 of 3 bays were open. When the line is so long, why is the guy moving in slow motion to get windshield wiper blades to try to upsell the customer? So slow.

Fast in and out service

Long wait some of the guys acted like they didnt know what they were doing

Usually I have an excellent experience. I think yesterday they were short staffed. The guy was unable to get my check engine light to go away on my dash, but besides that, good service. It took about 35 minutes in and out since they seemed a little short handed but they were kind.

Ive been going here for years but they change workers so much

Very professional! Worked quickly and got me back on the road.

The workers there were very nice and professional. Did the work in a uniformed timely manner.

The oil change was done very quickly and very professionally

They did an amazing job of being friendly and despite the rush got me in and out in a timely manner.

Professional person tell you everything about with there doing to your car,fast serve

Never had a problem. Fast and respectable

Great customer service

Always leave satisfied, they only do the work you ask them to do. But will let you know what needs to be done and why they suggest it.

The ladies that changed my oil were very friendly and courteous, they made my day!

Great customer service Great team work getting everyone in and out

Great service

This was my first time I looked up oil change places and the reviews are great so I whent and Im happy I did everything they saying is true the manager seems to know how a good shop should be and pushed it right where it should be great people and to everyone thinking about going give it a shot just once and you will love it Jonathan is the manager and he will make sure your service is 💯 percent Everytime

I USED TO GO TO TAKE 5, IT WAS OKAY...UNTIL THEY PRICES GOT HIGH. I STARTED CHANGING MY OWN OIL.

Three cars ahead of me, nay 4 and only ONE bay open. I left because I had no time for this.

The guys were very professional and accommodating. It took 10 min and I was on my way. They give you the option of oil needed in your vechicle. They were all about business and getting the cars serviced in time allowed. I usually go to Markxxxx and sometimes be there for hours to get an oil change. I will return to Take 5 for my next oil change.

I went there this past Saturday. It was a little busy that was fine, the problem I had was they did not check my tire pressure,clean my windows or put the oil change sticker on. If I didnt say anything they would have not taken my oil change light off either it might sound petty but if I was getting that service before l still want it that is why I go to take 5 thank you

These guys were great. Fast service, courteous and professional. Even offered me a better coupon than I had! This was my 1st visit aside have always been a dealership customer, but waiting 2 hours for an oil change is simply unacceptable. This company was fast and I got back to work within my break period with 15 min to spare! Will definately be back!

Oil change was fine, even though it took 45 minutes (and they were finishing up the guy in front of me when I got there). The issue is, they had a trainee doing the service apparently and this morning when I got on the interstate north I heard a terrible noise. Pulled over to the side of the road and saw that the splash guard under the engine had been loosened. Not a happy situation.

The reason i use take five is because of the professional service they give. Yes i could go where an oil change is cheaper but cheaper is not always best. The employees are very knowledgeable and pay attention to details. No matter the cost i will remain a loyal customer of take five.

The worst price oil change i ever seen...

First Time!!(walmart closed)I came during peak times had to wait but it was worth the wait i receive excellent customer service job done right.(Download coupon)🚘

They were really helpful a friendly they did a great job

Service was very easy going. Friendly conversation, The gentleman got you in and out with no problem.

They strived to make sure your experience is pleasant and fast also while making their job is done right. Best oil change in town i ever received

This is the only place I take my car for a fast and friendly oil change. The staff is always so respectful. That also offer you something cold to drink as a show of hospitality. Take 5 Oil Change is highy recommended by me if you need a great place with great prices to provide your car the care it needs.

Quick service and very professional.

Very knowledgeable workers...free style always suggest whats required...fair pricing

Great service. Very complete in checking all points. Satisfied.

Quick and efficient.

In the process of suing if that tells you anything. 1st 2 xs great but after 2 false oil changes that caused damage to my car from not putting oil back into the vehicle, complaint was made. Management was fired.

They need to change there name to we dont have your filter in stock. Also, we dont take vehicles 15min before closing.

Friendly, knowledgeable, and fast!

Always friendly service

It was efficient, professionally, safe and friendly.

Take 5 is an amazing place! The customer service there is second to none. The techs arent like some other shops trying to upsell everything and charge you an arm and a leg. Extremely professional, they stick to the facts and offer good and helpful suggestions. I would recommend Take 5 to anyone.

I love this place!! Jonathan really went above and beyond for me! The other two guys working were awesome too (Edwin and didnt catch the others name) they are very trustworthy and will go way out of their way to help. I highly recommend this place!

Very nice and polite workers they did they job very well.

I was in and out very quickly. The service rep was helpful, knowledgeable and very polite. It was my first time, but I will be a repeat customer.

Fairly priced quick and painless. Nice staff.

Dont go to this place unless youre willing to be robbed

From mobile but moved so before jumping back on the highway had to get my oil check and fluids they were so nice and friendly thanks again for the awesome service

I recommend going to take 5 because of the service and the quickness. The employees at the one that always service me are amazing.

Awesome service. Always friendly. The new manager rocks. He came out and greeted me with a bottle of water then double checked with me after the service to make sure I was happy. Great job to the guys at Take 5.

Very Good service worker very professional.

Great service! Staff very professional explained everything they did. I will definitely go back went to take5 this am technician was working alone he explained there would be a short wait well worth it. He definitely deserves a raise