I went in at 9AM for my 15000 mile factory service. It took about 45 minutes and I was out of there. Very happy about that. Service Advisor Flemming (I think) was really nice and walked me out to my truck. Overall, much better than my last visit in April of this year.

It was better when Lindsey was there as a Service advisor. He was the best they had but saying that theres a lady who answered the Service phone who is doing a good job

Service department is high in price, but the Service Manager is fantastic.

Mr.Phi Vo Assistant Service Manager gave me fantastic customer service.

Jeff Collins is a true professional - friendly, honest and provides stellar service and always takes great care if my Toyotas!

The collision department was fantastic

See them every six months. Friendly and helpful staff.

I have done business with Springhill Toyota for 20+ years. It is a good automobile dealership with quality workmanship and people.

Service was good but only about half the people in the waiting area had on mask. I would definitely recommend dropping your car off. Also this is more of a societal issue that really shouldnt reflect on springhill Toyota but a lot of customers thought i worked there (a young black man cant drop off a 4runner for service).

Service excellent,had to return car for previous work . Service corrected the problem with no extra charge.

Daniel Staal was friendly, helpful, was able to answer all my questions and didnt talk down to me because i was female !!

I had an appointment at ten for a recall on our 19 Avalon I was on time dont know what took so long they just took our car in the shop at 3:40 Im not complaining but that is redicilous they said it would take 2-3hrs

Great service!

I was in and out in about an hour.

Get a man to take your vehicle is all I have to say at this time.

Called several times. Wouldnt answer my call or even listen to my full request before transferring my call to a department that wouldnt answer. Tried to use the website and it was broken too. Not worth the effort.

Professional attentive service.

Good service

Very good.

Great

Very nice employees. Very clean and comfortable waiting room for you to.wait in while waiting on your car to be serviced. There are a couple of TVs for you to watch while you wait or they run a shuttle and could take you somewhere and pick you back up when their done.

Worst

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