After unsatisfactory service from another local AC company I called Grayson Air on Friday afternoon. Graysons technician Will responded to my call late on Friday. Will did an excellent job going over my options on my repairs as well as discussing the new products his company offered. Being late Friday Will had his company bring and set up 2 window units upstairs to give me time to weigh my decisions. After thinking through my options I decided to replace my central unit. 8:00 AM Monday morning Grayson installment team called and they were ready to start solving my problem.Travis, Brannon and Dustin did and outstanding job on installing my outside unit as well as my intake system in the attic. I would recommend Grayson for any Air or Heating issues. Craig Smith
I have been a Grayson customer for many years. Chase and several others have helped me many times with various air conditioning issues - most recently replacement of a blower motor. This company is outstanding - timely, courteous, professional, and reasonable. Whether a repair or an entire new system (and I’ve done both with Grayson), you will not find a better company.
Andrew came out to check our HVAC because we smelled something hot and thought the heat strips were coming on when unit was on Vacation mode, also our power bills were high. He did a thorough inspection and showed pictures of rusty unit, recommended replacement, rather than repair due to cost. We scheduled replacement, but before the new unit came in we smelled the burning odor again, called Andrew and he came right out and turned the breaker off under the house.The following week Travis, Dustin and Brady spent the entire day replacing the unit. They were very professional, neat, informative, and did not leave until everything was double checked and we were satisfied that everything was working. We are very pleased with Grayson and their team, and highly recommend their services.
These guys are the best around they have fair prices and absolutely amazing customer service. I’ll never use anybody else. Grayson will always handle my AC needs. If your looking for a quality company search no more call them now!
Chase came to our rescue when the AC in our salon went out. He was very quick to get there and did the repairs efficiently and had us back in business soon after his arrival! Highly recommend!
Chase was on time polite and knowledgeable. The part I needed was on his truck so that made repair quick and easy. I will use them the next time I need repair.
Our AC went out so we called as soon as possible to get an appointment. Garrett showed up that day and fixed the issue. He was very professional and helpful! I asked several questions and he was kind enough to answer all of them so that I completely understood what was going on. Thanks for having such an outstanding employee!
Garrett Austin gave us excellent service. Garrett was very detailed in his explanations of problems, what the correction would be along with the cost and any available options. He explained what would happen without the needed corrections. We appreciated his time and service. We would like to request Garrett Austin to be our technician for all calls. Thank you!
The two (Mr. Travis Perry & Mr. Dustin Payne) HVAC technician who installed a new HVAC Air Handling Unit did a great job. They worked efficiently and neatly. When the installation was complete, they cleaned up nicely. They were very professional and courteous as well.
Very pleased with the company and all employees. Garrett Austin was our service technician and as always was professional, courteous and did a great job. We recommended this company to all our family and friends.
Couldn’t be happier with our new AC. Everyone with Grayson was extremely professional and went above and beyond to get our system installed as quickly as possible. Special thanks to Garret, Dustin, Brannon, Travis, Chris M, Joey, Chris G, and Lane!! These guys are top notch. Would have rated 6 stars if I could. Highly recommend!!
I was contacted by Will, who advised me what time he would be at my residence. He greeted me with a smile although it was storming and late in the day. After inspecting my A/C unit and discovering that it was a minor issue he fixed the problem and referred their yearly maintenance. I was very impressed with Will and will be using Grayson’s for all of my air conditioning and heating service.
We have used Grayson for about a year now and the service has always been outstanding. So, this past Friday night when heat pump died, I didn’t hesitate to call them. Will came out within the hour and provided several options to meet our needs. We took the next day to decide which solution was best for us before calling Will back Sunday morning to let him know we were ready to order. He promptly came back to go over the order with us and even brought a pair of loaner window units to help cool the house.The new unit was installed yesterday and we couldn’t be happier. The guys that installed our system, Travis, Chris, & Billie, were great. They showed up on time, were very professional, and made quick work of the job. The install itself was very neat, actually better than the old system, and the guys cleaned up the job site so well you would never know they were there. The new system is already cooling the house much better than the old one. I cant wait to see what the power savings look like.I would highly recommend Grayson if you ever have a problem with your system or if you are just looking for someone to perform routine maintenance. Their staff is knowledgeable and professional, and their service simply can’t be beat.
Excellent service with a quick response time. We called that morning and they accommodated our schedule to make sure the unit was fixed very quickly. Price and services were excellent. Definitely will use again!
They are amazing, quick and knowledgeable. I was only without air for 20 minutes. This is the best company in Mobile and they have impeccable customer service.
Grayson Air Conditioning did a great job! Joey and his helper were very professional. They arrived when they said they would, worked all day replacing some duct work, cleaned coil, and installed Reem Halo UV light. When they were done, they did a great job cleaning up ( even vacuumed the house)! Great experience, great employees to deal with, and honest and detailed about price! Highly recommend!
Chase was AMAZING! Had us up and running in under 15 min. Very knowledgeable and efficient. Gave us advice on how to maximize cooling our home. Way better than Hansen could ever think of being.
The technicians Chris and Dustin were very friendly. They put in a new inside unit and they completely cleaned everything up. Now we are cool thank goodness!
It was a pleasure working with Grayson AC. Great customer service, paired with a hardworking team member (Will) had our AC back up in running in under an hour and a half from the time I placed the initial call. Thank you very much Grayson AC for quality work as well as having awesome employees.
Travis and Brady did a great job to install my new unit on a very hot August day.
I have been using Grayson Air Conditioning for many years. On April 12, Chase came out for my twice a year service on my air conditioner. He was so professional, courteous, and very knowledgeable and performed it in a timely manner. Very pleasant and helpful in answering any questions I had.
We pulled the trigger and signed up for a regular maintenance program with Grayson. They have been absolutely WONDERFUL. There is always someone on call. The technicians are courteous, professional and the prices are fair. Most recently we had our system serviced by Garrett Austin and he is incredibly knowledgeable and very honest about our options to make our system run perfectly. We will be sticking with Grayson for the long haul!
Chase Deakle just finished our regular maintenance and installed two new thermostats. He is always so professional and helpful! It is also very nice to see the same technician. He remembers what our issues were from time to time (or even better must keep great records). We appreciate Grayson AC and my husband and I would highly recommend them.
We had a Honeywell Generator Installed in April of this by Grayson Air Conditioning.The Office staff and Service personnel were all very professional and courteous.Thanks to Owner Peter Grayson for working up the Estimate and giving me advice and answering any questions I had on the installation process.Would like to Thank, Chris Motes and Travis Perry for doing an Excellent job on the InstallationOf the generator, while they were at my residence, I went ahead an purchased a yearly service agreement on my Air Conditioning system, so they were able to perform routine service and check to be sure everything was operating properly the same day.Also, would like to mention and thank Will Whiting who came out the following day to do the start up and check out the operation of the Generator, He took time to explain the functions and locations of everything on the generator, and answer any questions I had.I have had one follow up visit on the Honeywell generator, called the office at 2:00 p.m. spoke to Carolyn, said she had a technician who could be at my residence by 3:30 p.m., Service Technician Chase Deakle arrived right at 3:20 p.m. and corrected a minor problem and answered any questions I had.I would highly recommend Grayson Air Conditioning Company.Sincerely,gpm
We love Andrew with Grayson. He installed our new system with us not being here. Today he came for our free maintenance. He thoroughly inspected and cleaned our system. He was so polite and respectful. Thank you Grayson AC!
Efficient service by competent technician. Actually I have always been pleased with the service of Grayson technicians. They arrive when they are scheduled and perform the needed service without delay.
Chase Deakle has done work on my ac at my current and prior homes. He is not only friendly, he is very thorough with his work. I will request him in the future and truly trust what he says and how he performs his job. Thank you Grayson AC for hiring such a good employee.
Grayson expeditiously came out to inspect our system and similarly returned to replace it, getting us back to comfortable living. Special thank you to Travis Perry and Chris Motes for their professionalism, courteousness, and respect of our home. Great job guys!
Grayson Air Condition, Inc. just installed my new Heat Pump System. These guys are EXCEPTIONAL! No one wants to hear that their heat pump has pumped its last pump, but after 25 yrs I cant complain. I am so glad I chose this company. I have to say THANKS Will for coming to my house and giving me all the pricing and choices I had. THANKS Chase for being understanding of how hard of a decision I had to make in purchasing a new heat pump and giving me other options I might could do but I also knew that it was off to the graveyard for this heat pump! THANKS to the guys that installed my new heat pump Joey, Chris and Billy. Joey your professionalism and kindness was AWESOME! I know I can ask a lot of questions. hehe! sorry! Grayson is so lucky to have these guys working for them. If you have a problem with your system you cant go wrong with this company. If you doubt me just call Grayson, I know that you will be GLAD you did, I AM!!!! Thanks once again for your service and dedication in delivering quality work.
Will did an amazing job. Friendly fast and efficient. I would highly recommend.
Chris installed a new infinity indoor unit. He arrived on time, was very courteous and did an excellent job. He took time to make sure I understood all the functions on the new control panel.I highly recommend Grayson A/C. They maintain both the a/c and generator.
Travis did an excellent job. He was very professional, did routine maintenance and also repaired the AC which was spilling water into the drip pan. He also diagnosed and replaced a defective capacitor. He was courteous and took the time to explain what he was doing and why. He wore a mask and booties, as requested. Couldnt be more satisfied.
Chris, Austin and Brady did An excellent job of installing our new unit. Will came out on a Saturday and inspected our old unit and told us what was needed. Friendly and professional.
These guys are the BEST from all the guys who came out and did the work on my A/C I cannot recommend this company enough. Very professional and the workmanship is 110% quality & customer service thank you again GRAYSON HEATING & AIR
Andrew Alford was very helpful in showing me what I needed to improve my system and Travis Perry and Chris Motes did a great job installing my attic fan and LED Reme units.
Will Whiting came out today to repair my Generac Guardian standby generator. He did a great job and suggested a simple modification that would prevent external tampering with the generator. The generator is back up and working great. I really appreciate the professionalism and courtesy Will and Greysons provided, so much so that I opted for their maintenance contract for my generator. I cant go without a generator as I am dependent on it for CPAP.....and who wants to go without a generator during hurricane season? Thanks Guys!
Having the heating/air conditioning units inspected twice a year gives me great peace of mind. Andrew, the technician, was on time and very thorough and helpful. He explained in detail some suggested upgrades, but without pressuring me. This service is well worth it.
Garrett did a great job for us...very professional.
I called in Sunday evening. Shortly after, I received a call from the technician. I opted to have service performed after my doctors appointment the next day. The technician, TRUE TO HIS WORD, contacted me the next day. Five star service by a five star individual.
Our Technician, Andrew, arrived promptly and was curteous the entire time he was here. Grayson has never done us wrong. They are upfront about pricing and recommend what you need without trying to add additional charges like other companies. I cannot overstate how professional Grayson Air Conditioning is in their service.
Andrew Alfrod came out for the annual maintenance on our air conditioning, and he went above and beyond the call of duty to make sure that our air conditioning was working properly. I highly recommend Graysons to anyone looking for AC/heating needs.
The AC repairs were done quickly and professionally. Everyone we spoke to was kind and accommodating. Excellent business!!
I had a funky smell in my home and called Grayson AC. Garrett was the service man. He was on time and very professional. I bought the annual service plan. He inspected both the inside and outside units. He found mold and dust in my ducts. He offered to either replace the ducts or install this Reme Halo LED air purification light system in the duct that is supposed to kill the mold and get my house smelling normal again. I chose to install this air purification LED light and hope that it works in killing the mold and ridding my house of this funky smell. The light and the service to install this light was not cheap but that was to be expected I guess. It was however cheaper than replacing the ducts. Overall Garrett was very professional and on time and explained everything very well. I would recommend Grayson AC based on the service that I experienced. If anyone has any experience on this air purification system in their homes I would like to hear them.
Joey and Brannon installed a new system for me . They were very professional and worked hard to get the job completed...even through bad weather! Great experience with everyone in this company and I highly recommend them!
Initially called Graysons to have them come out to conduct an inspection on our old 15 year old OEM system. Of course it was replacement time for the heat pump and air handler. Inspection team provided options and literature for repairs or replacement. The office got us set up with new equipment in less than an hour. The next day the two installers arrived and conducted the rip out of the old equipment and installation of our new equipment. Work took about 12 hours to complete in 2 days as they had to work around hard rain and showers. But they got it done in a safe, clean, courteous and respectful manner. Top notch performance by the inspection team, the office staff, and especially the installers. High recommendation to them to either service, repair, or replace your existing equipment. Well done and Thank You.
Will was a great service man. Friendly, well trained. Great response time and repaired quickly. Thank you Will.
Very courteous and professional. Travis Perry and Chris Motes did a great job and represented Grayson well. Top notch technicians and company!
Travis and Dustyn just finished a tear out of our old HVAC Air Handler/Heat exchanger and installation of a brand new unit. It was an all day process and they made it as painless and uneventful as possible.
Their technician, Garrett Austin, came out to my house to do my first 6 month inspection. I just bought the house 8 months prior. He was very friendly and helped me to understand just how a heat pump works. He performed the usual maintenance and informed me I was spending too much money on the air filters I was buying and that something a little cheaper and not as high end was all I needed. He discovered mold in the AC ductwork. He even took pictures to show me as proof. All I saw was dollar signs because I thought all of the ductwork would have to be pulled out and replaced. He informed me that they have a system that both shines UV light on the internals of the unit, as well as puts out hydro-peroxides throughout the ductwork that kills the mold, but also gets rid of the typical house smells. I noticed a difference in the smell of the house immediately. What I thought was a neutral small really wasnt. Now there truly is a neutral smell to the house. While that system does cost a little money, it is nowhere near the money replacing all of the ductwork would have cost. So I am quite happy. I will definitely be using them again and hopefully it will be Garrett that comes back out.
As always my service technician Chase is quick to respond and quick to evaluate and repair my problem. He even sprayed ant killer for me to keep them out my unit! Thanks!
Will, Travis, and Chris have done a great job getting us set up with a home generator! They are all very courteous and professional and we really appreciate that.
I just had my more than 20 year old central air conditioning and gas furnace replaced with a new upgraded 21st century variable 5 speed system. After the installation, there was an immediate noticeable difference in the rapid cooling power of the new system (we knew that part). Andrew and Billy (the air techs installing the system) were exceptional, pleasant, and conscientious workers. Outstanding attitudes and ability to quickly and efficiently complete the project. I was happy that they took time answer all my concerns and questions about the new system from start to finish.I could see that these guys care about about the quality of their work. And they payed attention to my familys specific home improvement needs. I am very pleased. And I am looking forward to lower power bills and a comfortable home where my family can live and work. Super job.Vance
Just wanted to say thank you for a fast response even the day after Hurricane Sally to get us up and running on our in-house generator that was installed recently. It was a minor repair but mostly appreciated. Really appreciated the quick follow through and professionalism.
I have been with this company since 2012 and their service has always been friendly, polite, and professional. Recently I had to purchase a new system and they were able to install it within 3 days. I love the fact that Garrett was patient and answered all my questions so respectfully. The technicians that installed my system Andrew and Devon wore protective gear and explained what they were doing as they worked. And last but not least I want to thank Carolyn for all her help. You guys are the best of the best!
I was highly impressed by the service delivered from beginning to end with Grayson Heating and Air. You cant go wrong using them! Below is a more in-depth account of my experience.---------------------------------------------I called on a Monday. The two ladies in the office, Carolyn and Tracy, were extremely attentive and thorough answering my questions when I called the office.They were able to get Will Whiting out to my house the very next day on Tuesday afternoon to take a hands on look at my AC system situation. The entire time he was out of his van he took every precaution necessary to ensure mine and his safety with the COVID situation going on. He got me a range of estimates for repairing and or replacing my system by the next morning on Wednesday. The estimate was spot on. We had gotten a quote for one of the things that Will quoted us a few months prior and he was right in that same range so I knew the prices were fair.Once my wife and I determined what we wanted to do, I got back in touch mid-day Wednesday with Will and he got us set up for a Friday installation.In this day and age, most companies give you a 4 hour window of arrival and you sit and wait for their people to show up. Grayson gave us solid accurate times of arrival and came exactly when they said they would.The install team that came on Friday were super nice and respectful of my wife and 3 month old. Andrew. Travis, and Donald all made sure that my wife knew when they were coming down the stairs or in and out of the house. They took every precaution to protect my property and protect us while they were here given the ongoing COVID Situation.The system is performing exactly like we were told. The house was already cooling off within hours of the system being activated. Our temperature has stayed exactly where we set it. There are no hot and cold spots, its consistent throughout the house.The best part of all? The savings on our power bill. It has been almost a week since the system was installed. Every single day since, Alabama Power is reporting our usage has dropped $5 a day. The system is going to be saving us close to $150 or more a month off our power bill! Ill be certain to tell anyone I know needing HVAC to call Grayson Heating and Air! Thanks Guys and Gals!
Technician Andrew performed routine heat and AC maintenance on our rental unit. As always, he was on time and was professional in his manner. I recommend Grayson very highly.
I have been using Grayson for 2 years now and so impressed with everyone at this company. Had a great experience today with Chase who went above and beyond with his service call today. What a pleasant young man, very professional. I would highly recommend Chase and Grayson Air.Great experience with this company! My sister called them for me after my local AC company had given me an outrageous quote after finding mold in my current AC system. Peter came out almost immediately and after reviewing and inspecting my 2 systems came up with a more reasonable plan and discussed it with me thoroughly and provided a written quote. He then contacted a company that will clean the vents for me. The technicians that came out the next day to make adjustments in my current system were excellent, keeping me informed of their progress and then reviewing all the work they had done, making sure I was aware of other potential costs and getting my upfront approval. They also cleaned up and left my home looking great after. I now have UV lights installed and have moved my annual service contract to this excellent company. There are still good, honest companies out there-or at least 1!Thank you Grayson!
Long overdue review... but we have been using Grayson for our home and each time, they are kind, considerate and thorough. It helps tremendously knowing you can trust a family business to treat you and yours like their own. Chase has been our technician at our home and my mother’s. He is exceptional, honest, dependable and an expert in his field.
The Grayson Crew, Andrew, Chris, Billy and Chase, did a great job with installing our new system. Thanks guys!
Ive been using Grayson for over 2 years now and each experience has been exceptional. I signed up for the Maintenance plan and Garrett was the technician that came out. He was very professional and thoroughly explained everything that was done. Made suggestions which led me to having the UV light installed to help with air quality. I highly recommend Grayson and hope that youre lucky enough to get Garrett as your tech!
Chase is always on the case with Grayson Heating and Air. He is dependable, kind, thorough and explains everything we need to know about our systems, good and bad. We value him as part of the team, and are extremely thankful to have him service our current and past home.
My AC went out . Call Grayson on a Sunday morning within an hour Andrew was at our house. He fixed the problem and set us up on a maintenance plan I will definitely recommend Grayson thank you so much
We had to call on a Friday evening when our a/c went out. It was about 8:30 pm. Grayson A/C responded immediately. The service technician called and was on his way and by 10:30 pm our a/c was up and running. We have had excellent service, response and quality work and equipment for over 10 years with Grayson a/c. To Will, thanks so much for the great job!!
Andrew and Billy were very polite and professional. They did not rush, taking care of every detail, and did the job right.Carolyn actually lent me a couple of window units to get us through the weekend before our appointment.I work with a lot of people and will recommend Grayson whenever I can.
Over The Top Experience!On Friday, I inquired about possibly getting a more energy efficient unit due to mine being 20 years old. Richard came out and gave me several different options to weigh. They told me they could install it as early as Monday! I ended up going with the infinity system. This thing is a BEAST! Grayson Air Conditioner gave me everything I asked for with no gimmicks! I asked if it were possible to complete in one day, and they made it happen! They also blew in 16 bags of insulation in my attic, which before was almost non exsistent! I would say they are an honest group of guys, and would recommend them over and over again. The quality of service is impeccable! Thanks for everything!
Billy and Joey did a great job on my AC install. Very professional work and they took care of every detail.
Grayson’s service was professional and courteous and friendly all at the same time. We are so appreciative of the quick work they did getting our AC system replaced when needed and the window units they provided for us to use to keep us from overheating! I would highly recommend them!!!
I just had the summer inspection of my 15 year old Heat/AC unit by the very polite and efficient technician Garrett on Tuesday, May 26. He serviced the unit, and explained why a $2,000 part needed replacement. Garrett took the time discuss my two options: replace the costly part on an outdated unit or consider a new one. He also mentioned that Grayson offers monthly payment plans with no interest for a new unit. I told him I would let him know the following day. When I called him, he scheduled the installation for the next day.The following morning, team Chris and Billy called to let me know they were heading my way. They were a courteous and excellent team! By the way, Mr. Grayson also dropped by during the installation. I highly recommend Grayson Air Conditioning!
Tech Joey P. Texted me about 30 minutes prior, which I appreciate. On time and he was very thorough with biannual maintenance contract I have with Grayson. Excellent work. He found a bad capacitor and changed it out, which can save u a lot of money before burning up motor/compressor. He explained all and allowed me to see the maint he did. Found him to be very knowledgeable and was courteous and professional. Would recommend Grayson as I have had them for a few years now and you develop a relationship with them. Thank you Joey!
Will and Garrett, service techs,serviced my a/c today and were so professional, kind, and informative. I asked lots of questions, they answered them all,worked steadily & finished in a very reasonable time. Great job, men! Good price, too.
I recommend Grayson Air for all AC/Heat needs. Will and Garrett visited me yesterday and were patient, thorough and very knowledgeable. I could tell they were more concerned with identifying the problem(s) and giving me honest solutions than getting out in under an hour. We will have a service agreement with them till the end of time. Thanks for being awesome!
I had to have a completely new unit installed. The service I received was impeccable. Richard handled the initial Service call and quoted price, Tracy helped me thru the financials, Chris and Bill were my installers and Chase helped Tracy and I thru the computer maze! All of the team was professional, friendly, courteous and knowledgeable. I would recommend Grayson, hands down, to handle your needs. What could have been a stressful situation turned into a good experience.
Grayson is a company that stands behind their products 100%. I would like to thank the owner, Will, Andrew and Travis for solving the problem we had with our system. They are the best!
We have used another local HVAC company for 11 years and had grown increasingly frustrated with their customer service and maintenance of our home systems. After waiting weeks to have our new generator installed, through two hurricanes and three days of unexplained missed appointments, we finally overcame inertia and our skepticism that any HVAC company would be any better and switched to Grayson. What a remarkable difference! Chase showed up on a Saturday when he said he would, explained the problem (which was thankfully small and inexpensive -- a phenomenon that never occurred with the other company) and fixed the issue. He was pleasant, professional and efficient, but took the time to make sure we understood the problem and solution. Weve had the same experience discussing our generator needs with the pros at Grayson. Not only have they communicated well and educated us on generator-related issues, they communicated with each other which indicates a well-managed company. At the risk of sounding corny, dealing with the people at Grayson has been a breath of fresh air.
Good service. Would recommend to others.
Mr. Chase Deakle truly did a phenomenal job. He came to my mother’s home on short notice—ON A WEEKEND!! He took her home from being roughly 100 degrees (no exaggeration) to a nice cool 72 degrees. If you need a job done, Grayson will definitely get it down swiftly. Respectfully. And efficiently!
Chase Deakle came out serviced our unit answered all questions was quick and informative. I would highly recommend.
Always appreciate Garrett’s thorough explanations and help! He’s friendly, knowledgeable, and professional. I’ve had nothing but positive experiences with Grayson over the years.
Will came out promptly on a Saturday to get our a/c unit up and running again. Have been a Grayson customer for years and will continue to be because of their excellent service.
We recently decided to upgrade our old HVAC system. Donald provided us excellent, detailed information on our options and set everything up very smoothly. The installation was done by David S and Andrew. They were on time, professional, and clearly took pride in their work. I highly recommend Grayson.
Garrett represented the high quality I’ve come to expect from Grayson. Courteous, professional, and helpful, tell Pete he hired a great asset. Thanks for your hard work and integrity, to everyone at the office!
Chase Deakle came today to do a bi-yearly maintenance check. He was phenomenal. He arrived a little early but checked with me first, showed me what he was doing, showed me how to better keep my system clean and functional year round. I could not be happier with the service I received from him.
Dolphin Line has been very pleased with our service. Garrett is our usual tech and not only does he have a magnificent red beard, he is extremely knowledgeable and solved a huge issue we have been having with air quality. He installed UV lights in our duct work and I no longer have to take Sudafed every day to be able to stay at work, which is good and bad, haha! I thought I would have to take it for the remainder of my career, but I am feeling much better and the effects were within a 48 hour period! Thank you!!!
I was very impressed with the entire experience. My technician was Garrett, he was very knowledgeable, professional and efficient. I have no complaints and would highly recommend Graysons to anyone.
Called about unit, and they were here within 2 hours. Great service and super nice. Definitely will stay with these guys for all future needs.
We highly recommend Grayson and Garrett Austin our tech for the semiannual inspection and installation of an ultraviolet germicidal lamp system. Garrett was equipped with mask, gloves, booties and a respectful attitude regarding keeping us and our home safe during Covid 19. He was prompt, knowledgeable, courteous, thorough and a great communicator.Customers since 1999. Don and Margaret Goeke
Garrett Austin did a super job servicing our hvac system! We needed some things done to help it run more efficiently and Garrett explained everything including photos of the problem, and made sure he had permission to proceed. I highly recommend having a service agreement with Grayson Air Conditioning!
I just had a new unit installed in addition to an older unit serviced, and I just want to point out that I will be sticking with Grayson for future business. Garret and David both installed the new unit with good time and consideration. I appreciate their work and look forward to doing business with Grayson again.
Can’t say enough about this company. The best in Mobile. I highly recommend Chase he is awesome.
I highly recommend this company, they answered my call and was very efficient coming to my house and fixing my problem . Chase is a really nice guy and was very helpful !
AC went out Aug 2019. Called them due to the good reviews. They sent someone who barely looked at it and stated that it was the thermostat and if they replaced it that would fix the problem. They put a thermostat in that was extremely expense (but gave me 15% off due to the service contract I apparently agreed too?) 10 Minutes later the AC went out again and when they returned they told me it was in fact the actual unit and it needed to be replaced or have a new mother board. But they could not do anything about the over priced thermostat they assured me would fix the problem...because opppss it was already installed. Did not offer to refund or partial refund or apply it to a new unit or mother board if I decided to go with them for replacement. The only reason they called was to scheduled my next service (that I already paid for apparently in Aug 2019). I can tell you I would rather have paid the 15% because it was cheaper then the 175 I paid for the service contact. Then I was told that it did not look like I called about the thermostat not working. So I let the person know, that was the call 10 minutes after they left because the AC went out. Which the person did see and all I received was a OHHH. I was also informed they would hate for me not to get the service I already paid for as in there are no refunds. But no worries they were not concerned about customer service because they are so expensive because they have a big company and have to pay for things like the trucks they need to drive. And that a direct quote from the service man! NEVER AGAIN!
I just had them replace my 23 year old Rheem system with a brand new Carrier after I came home to a 83 degree house for a second time! Donald and Chase both came out on separate occasions after hours to address the heat and both were outstanding!! The install techs (David, Billy, and Michael) were fast, professional and everything is spotless! HIGHLY RECOMMEND!! 🏆 ⭐️ ⭐️⭐️⭐️⭐️
Today Chase serviced 4 units for us....2 at my house and 2 at my parents house. He was prompt, respectful, courteous and professional, in addition to being very knowledgeable and thorough. I have found Peter Grayson and his team to be standouts in the HVAC business and would not hesitate to highly recommend their services to anyone. Thanks again, Chase, for your help today!
Andrew and Billy did an excellent job on installation of our new A/C. They were here when they told us they would be and finished in record time. Very professional and courteous guys. We highly recommend Grayson Air Conditioning and appreciate the personnel that we worked with in getting this ordered and installed as quickly as they did.
💯💯 TOP NOTCH SERVICE!💯💯After having them 30 years in Mobile and my entire family uses them!Their quarterly check on HVAC💨💨 systems is WONDERFUL! Did you know theres a place in all units that a capful of bleach is supposed to be put?! It keeps black mold and other harmful pathogens from the inside unit!! Along with the quarterly contract costly repairs, parts, labor and service calls for maintenance are offered at DISCOUNTED PRICES. HIGHLY-QUALIFIED techs come out to inspect the HVAC every season making sure everything is in order and working just fine! I have had my current unit for 14yrs now. Maintaining it with their services you know if theres a problem before theres actually a problem!HVAC doctors that come out with a smile and knowledgeable about everything related- inside and outside units, air filter checks and with a few tricks of the trade they keep systems running optimally and for a longer lifespan. Because they inspect and adjust settings my power bill has been consistent and LOWER than before using them! Who doesnt like saving money and knowing what to expect?! I sure do!!!Thank you Grayson for the hard work that has kept my cheapo Adams builder grade AC in PERFECT SHAPE- long outliving almost every other in the neighborhood, even the newer ones!I like it ARTIC COLD here in Mobile, AL in my 1200 ft² home. I pay roughly $120/mo for power with AC set to 70. Theyre working some kind of magic for my bill to stay that low with it running constantly.Again, I cant praise them enough! Sad thing is that Thomas retired... and hes sorely missed after over 20yrs seeing him 4× a year!!THANK YOU!SELLS, WARNERS- ×2households, and NIX families. We appreciate you!
Excellent service, even on the weekend. Professional technicians (Chase was great), owner is responsive. All around great service and fair prices!
Travis and Chris installed Honeywell generator today, 2/22/21. They were professional, skilled, courteous and thorough. I would highly recommend their exceptional services.
Donald was pleasant, efficient and got the work done quickly - even offered to get our trashcan back inside. Send him back every time! Thompson Family