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Public Storage
6725 Hwy 6, Missouri City, TX 77459, United States
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Public Storage

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An
Review №1

Terry was so helpful and very understanding as to the size of storage I needed. She even made sure my process was very smooth.

Do
Review №2

Terry was very friendly and professional. Will recommend to all my friends and family. Thank you Terry.

Al
Review №3

Excellent customer service, Terry is knowledgeable and helpful with a smile. She educated me on various issues, explained in detail the whys of my issues. I will recommend her property every time.

Ma
Review №4

Terry was awesome! She was quick to help me get into my unit. Great customer service 👏 👌

Br
Review №5

Terry was extremely eager to try helping me out during a situation that was no fault of hers or the public storage. Thanks again for trying.

TO
Review №6

The site manager was a big help and made my say brighter with her conversation and help Id use this service again when that time comes

Lo
Review №7

Property attendant was very helpful and ensured excellent service. She made sure my account was closed out properly and wasn’t charged for additional time that was due to computer issue. Very nice personality.

sy
Review №8

Terry was very polite and knowledgeable of the public storage system and product. She was quite efficient in the services which allow me to save time and get on with my other business.

M.
Review №9

I loved the personal customer service that Terry Holliday provided me. She went above and beyond the scope of her job to reach out to me and save me money. More importantly than that is her humanity to help an inexperienced renter like myself. Thanks Terry and I will definitely refer friends and family to this location because theyre in good hands.

B
Review №10

Great customer service from Terry! Solid advising.

SA
Review №11

Angel was the most amazing person ever! We are so thankful for her professionalism and great attitude. Angel made the whole experience such a wonderful one. We recently had to transfer our unit, not once, but twice! All in a matter of a week or so. She was so gracious and kind during the whole experience. We highly recommend this public storage facility to anyone. The facility is clean, secure, and top notch! Thank you Angel for being so wonderful!!

Br
Review №12

Terry is one of the most sweetest people I’ve met. She hooked me up with the app and told me about the cool features that I didn’t know anything about. She was patient and I appreciated her kindness. Customer service is at 1000%😁

Tu
Review №13

Attendant, Ms.Terry, was very friendly and helpful. She gave me the information I needed with a smile. That is what I call good customer service.

Xa
Review №14

Manager Terry, provided great service as she took me around the property to show me different sizes that i needed. She also gave me important things they offered that I didn’t know i needed to know.

An
Review №15

If you go after 7pm you will not be able to get in even if you have a code. No one answers the after hour number nor any other number available. And we were there at 7:30pm. Very frustrating when you have to spend more money on a uhaul truck to come back another day.

Ra
Review №16

Manager was very helpful and unit clean and easily accessible.

Ma
Review №17

Terry was wonderful with getting me a new card and password. Very polite and attentive to my needs. She deserves a raise in my opinion. Thanks and blessings.

Ka
Review №18

Terry was awesome. She is very knowledgeable and shares helpful information with her customers.

Sc
Review №19

Great customer service. Angel is great!

Te
Review №20

I really appreciate Terri who took the time out of her busy schedule to give me a call and let me know that the matter pertaining to my storage rent was approved and resolved ! Thank you Terri for your wonderful Customer Service at the Missouri City Storage 6725 Hwy 6 location! Kudos to you

Ru
Review №21

Ms Terry is very friendly and has great customer service. She is very knowledgeable about the business.

Mi
Review №22

Terry was really helpful,moving in was a breeze.I had a great experience.

Ve
Review №23

Mr. Richard made my experience quick and easy! Not only was he great at his job, but he also has good conversation! The location was perfect and I got an unbeatable deal on the perfect size unit!

Mo
Review №24

Had great service, with a happy disposition, recommend this store when you need a place for extra things crowding your space!!

Ma
Review №25

Angel, gave Excellent customer service as well as showed me how to save money by going online to make my reservations. Thanks for your excellent service!🥰

Ho
Review №26

Terry was awsome. She was very Helpful.

Al
Review №27

Terry gave excellent service, quick and efficient!! We are definitely coming back!! Thanks Terry!!

Ma
Review №28

Angel goes out of her way to accommodate us customers. Thanks for all you do, Angel.

Ca
Review №29

Ive been a customer at this storage for quite some time, the staff here at 6725 hwy 6 are always very accommodating & i am pretty high maintenance with all my items coming in for my job! Big shout out to Angel for being a Angel...she always go above & beyond when i ask for something. Thank you all!

Ma
Review №30

Terry is so sweet and entertaining,i highly recommended this public storage

Cl
Review №31

Area is well kept. I was explained in detail the terms and conditions. Great customer service

Ac
Review №32

Ive always had great service from Angel. She will go above and beyond to give her customers amazing service. Ive seen it my self with just not me but with other customers. I will miss seeing her bright smile. Come and see her you will get great service and her office always smells so great.

Ja
Review №33

Terry was very helpful.

Ke
Review №34

Angel was great! Helped me out and showed excellent customer service!

Av
Review №35

Angel was very helpful and very informative. She showed us the units that best benefited us. I liked how patient she was. I appreciate her friendliness too. If you need a storage see Angel, she is good!!

Ch
Review №36

Ive never rented a storage before, and when I first came to inquire, Ms. Angel was very helpful and showed me all the unites I was interested in. She helped me out and got me all set up with my first unit, kudos to public storage for keeping a good staff member on their team.

El
Review №37

Angel was straight forward and honest, knew what she was talking about, she was great. Would definitely recommend!

Kr
Review №38

Fast and easy affordable price! Thank you Angel for helping us!

Br
Review №39

Thank you Angel for all the great service you gave me. You were always on top of things. If I ever need to store my stuff again I will be back to see you.

Ka
Review №40

Angel was very kind and friendly shes goes above and beyond. I would definitely recommend others for services.

Ki
Review №41

Mrs. Angel the property manager was so sweet I was running late she waited for me to get there and they actually ran out if the until I received but she was so sweet she gave a bigger unit for the same price...if that’s not customer service at it’s best I don’t know what is ... 100% satisfied

Ke
Review №42

Angel was extremely helpful. Took the time to explain and show me in person all my rental options and helped me make a decision on storage capacity and pricing. Very knowledgeable and professional.

Je
Review №43

Angel was the best! Very helpful, nice, polite over all just the best!!!

Jo
Review №44

Very informative and helpful employee. Her name is Angel and it suits her.

ur
Review №45

Worked with angel today and she was great and very helpful !

Ch
Review №46

Terry was very helpful.

Ri
Review №47

Terry was awesome such great help! 10 stars !!!

Ro
Review №48

Outstanding job by Angel. Great service and attention to detail.Large storage space and better priced.

Ci
Review №49

Great customer service by Ms. Terry!

C.
Review №50

Angel offered wonderful customer service. She is detailed and helpful. Upper management take notice, she’s a definite asset to this business.

Ho
Review №51

Great service. Angel was very helpful and went above and beyond!

Re
Review №52

Great customer service. I came in to inquire on a storage unit Angel greeted me as soon as I walked in she answered all my questions and even took the time to show me a few units even though she knew I wasnt going to rent today she is very pleasant and seems to love her job if you are looking to rent a storage unit I would recommend going and seeing Angel.

Ca
Review №53

Very nice and accommodating... No one around like Ms. Angel...🥰

Ra
Review №54

Angel has been heavenly assisting me with the size of the room i need, and with suggestions for things i had NOT thought of!!

Mi
Review №55

Charnail Thank you so much for amazing service . You were so amazing and were so much patient Thank you for everything !!

Mi
Review №56

Received great help from Angel and Charnel. We needed a place to store our tall van and boxes and they called other locations to help us compare prices.

Ra
Review №57

Angel was very professional and helped answer all my questions!

Ju
Review №58

Terry didn’t have the size I needed, but she above and beyond, to help me find one. She wrote down the addresses and phone numbers for me. You don’t get customer service like her anymore. Thank you Terry

Ke
Review №59

Thank you, Angel for helping me with all my questions and getting my unit all set. This has been a HUGE help! I needed more space and now I have it!

da
Review №60

I am not able to rent at this time but will need to in the near future. But none the less Angel was a big help and answered all my questions I can’t thank her enough for her time if u need a storage unit and want great service go see Angel.

Ju
Review №61

Angel was really helpful. Thanks Angel

Al
Review №62

I decompressed my storage unit from a larger unit at a close by property to a smaller unit at this property, and after vacating that property, I was charged a substantial amount for an extra month, which included late fees. For several months, I couldnt get anyone to rectify the issue, but soon as Angel was assigned manager to this property, she came in and resolved everything within the wink of an eye. Despite my initial display of aggravation, she was very professional and diligent. Thank you, Angel.

Ab
Review №63

Angel is truly an angel and Charnail also did a great job!

Ma
Review №64

Awesome service

Ke
Review №65

On yesterday, I talked to an Angel...She was everything than anangle should be..She was helpful an understanding and she went out of her way to help me..She was everything an angel shouldve been..I cant wait to move in.So, I may have this angel watching over my most prized possessions.Im sure my items will be safe with this Angel looking over them.

da
Review №66

Angel had Excellent customer service, went above and beyond to help, positive attitude, always checked with me to make sure I got the help I needed, explained policy well. Thank you angel

Na
Review №67

Angel was amazing. She was courteous, professional and incredibly efficient. The facility was clean easy to get in and out of.

Ju
Review №68

Angel is very helpful! Thanks for the great service.

Al
Review №69

Trish is awesome. She is very courteous and professional and helped us get our unit with no hassle and quickly. Would recommend.

Ca
Review №70

Great customer service!

Su
Review №71

Very well with her help

Ja
Review №72

Thanks so much for the help Angel,made it all super easy for me! Answered all my questions and made it smooth!

no
Review №73

Thank you, Angel, for getting me set up with the correct sized unit and easy access for my car!

Ed
Review №74

Just wanted to say thank you Angel for calling me and making sure everything went well with my move in.

Pa
Review №75

Great Service!

Cr
Review №76

Angel, the property manager was so professional and sweet! Great customer service!!

AN
Review №77

Angel was very helpful in making sure we had what we needed.

Mi
Review №78

Came to pay a bill for my storage that’s in Alabama. Aniyah was so nice as soon as I came in. You don’t really find great customer service anymore. But she was great. Thanks!

Cr
Review №79

Angeles great with a service get me into me my building and all that so fat she did a great job you have her

Jr
Review №80

Wonderful staffing property manager, Angel she explained all the details clearly

SJ
Review №81

Angel is a joy to work with helpful and very nice to talk with.

Br
Review №82

I had the most wonderful, pleasant experience at this location with Chamekia this morning!! She saw I was kind-of in a rush, made sure she accurately answered all my questions, and was immediately able to recommend and show me the best unit for me. Her service was very speedy (which was important for me today), she was kind, and very knowledgeable about the pros and cons of the different sized units. And even when I came back this evening to move my things in, even though she was busy cleaning the office, she made sure to smile and greet me warmly. Great service and great prices here!

Ke
Review №83

Good customer service, thanks A’Niya for all of your help. You are very knowledge and the facility was very clean. When the time comes I will be renting here

Ca
Review №84

Aniya was amazing. Only thing I don’t like is the insurance requirement. But I always come to her to pay my rent for my storage in California.

Ja
Review №85

Angel was extremely helpful with explaining the different prepackaged box sets.

Ma
Review №86

I really like the staff here. Kristina and Aniya are always willing to help! Great customer service from these two!

Su
Review №87

Angel was great helping me rent my unit.

Da
Review №88

Very clean facility. The location is a safe location and prices are reasonable. Kristina has helped me out with finding the best options

Je
Review №89

Public storage is awesome and this location is very convenient. Eddie was understanding and easy to talk to who provided great customer service. Would highly recommend.

Ji
Review №90

Had a 10:00 appointment but no one was there. Had to go back 40 minutes later after leaving a voice message. The attendant was cordial and helpful but definitely started off on the wrong foot by not being there at the pre set time

Jo
Review №91

Angel was a tremendous help. She gave me lots of options...

Ja
Review №92

I went in to look at a storage unit and Angel was there to assist me. She was very kind and courteous.

Ja
Review №93

Had a great experience with my rental today besides the rain! Kristina was knowledgeable and cheerful! Will recommend

Jo
Review №94

Rented a unit here today and was asked to leave a review, Kristina helped us. Very knowledgeable and helpful. Explained to us how to protect our things and the best size unit for us. Thank you much!

Ed
Review №95

Real nice

ko
Review №96

Angel gave great service, excellent pricing and facility.

Du
Review №97

Came in looking for a storage and Aniya assisted me. She was very helpful and made the process easy to understand. She is definitely a great asset to this location. Thanks Aniya.

st
Review №98

This is the best Public Storage facility I have used. Always safe, well maintained, and the staff are always friendly and courteous. I recently was out of town for an extended time, and one of the staff named Eileen was so helpful in making sure all of my personal things were taken care of for me. She even did this on her day off. I am very impressed with the professionalism and care they show at this Missouri City Public Storage Facility. - Spencer

Gi
Review №99

Aniya provided excellent customer service.

Be
Review №100

Really nice staff

Information
12 Photos
100 Comments
5 Rating
  • Address:6725 Hwy 6, Missouri City, TX 77459, United States
  • Site:https://publicstorage.com/self-storage-tx-missouri-city/1956?pid=pslocalsearch
  • Phone:+1 832-391-8808
Categories
  • Self-storage facility
  • Storage facility
  • Moving supply store
  • RV storage facility
  • Boat storage facility
  • Automobile storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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