From deciding which spa met my needs, to a tricky installation in a small space, and learning how to care for and maintain the tub, every experience has been fantastic! Very responsive, friendly, knowledgeable, and will do whatever it takes to help you out! Highly recommend them!
They have been servicing our spa for ten years. Always helpful and responsive. You will be in good hands.
We are thrilled with our hot tub!Spas of Montana was great to deal with. Excellent customer service, great communication, quality product, and at a reasonable price! I couldnt recommend Brian and his team enough.
Spas of Montana was very helpful from start to finish. They were very helpful in the selection of our new swim spa, answering all my questions, coordination of delivery, and ongoing service. Special Thanks to Tim for working with me to coordinate an complex installation and to the owner, Brian, for his personal involvement. The end result is a beautiful installation of a wonderful product. In addition, they check up on my swim spa while I am away from home which is very assuring. We love our new swim spa and strongly recommend Spas of Montana!
Some of the best customer service I have seen in a long time. thanks for all your help last year and this year so far.
I bought my tub 2 years ago, and it has been perfect! The sales team was great, and the installation done seamlessly. Recently, we discovered that a power outage happened that impacted the tub, and the 10 degrees below zero that then happened caused one of the pipes to freeze. Tim, our excellent service man from Spas of Montana, did an emergency call and saved my hot tub from totally dying in the upcoming 9 degree weather. Brian at the store helped me with this, and he and Tim are true examples of just how first-class Spas of Montana is! Bravo, bravo! Thanks again a million!!!
We bought a smaller Dimension One spa, and had it installed in November. They have been knowledgeable and attentive through our installation, setup, and maintenance. Would recommend for purchasing a spa.
Super nice people and fresh smell of chlorine! 😆 I didnt buy anything.. Yet. I would if I was in the market for a pool or spa.
Great staff, knowledgeable in their products. They treat you like family and care for their customers.
Brian the owner helped me get a fantastic hot tub, and he worked with me to keep it within my budget. He was an honest, but not pushy salesman. The installation was seamless and on the promised day. I highly recommend Spas of Montana
These guys were amazing in helping us get things loaded up and ready to go! We loved our experience! Thank you!
When I initially bought my spa, I had a great experience. Now that I need help, for the most part all I get is an answering machine and only twice did they call back and told me they would find out what happened to my parts, but never called back. Havent been able to use my tub in a month, and I ended up going to the store to get answers. You cant blame covid for lack of customer service. And my parts? Good question.
Just bought my first hot tub from Spas of Montana (03/15/2020). The sales staff was very knowledgeable and great to work with and the installers were equally great. Their selection gives you a great value for your money. I cannot recommend this business enough! They are great to deal with - you wont be disappointed.
Always good service. Fair pricing. Knowedgable employees.
Brian, who owns Spas of Montana, is great to work with. He is extremely knowledgeable and helpful, and his prices are very reasonable. He never applied any pressure to buy. Several people told me Spas of Montana has the best customer service, which I found to absolutely be the case. I highly recommend Spas of Montana. You wont find a nicer, more-honest person to work with than Brian.
The Spas of Montana experience was great. Discussed the pros and cons with all the tubs we were looking at and what we wanted. Brian was great to work with and very accommodating. We got a great deal and the installation was seamless. Definitely recommend Spas of Montana for your next hot tub purchase!
Recently purchased a hot tub and found the staff to be knowledgeable, professional and committed to customer service. Although there was a minor issue it was related to factory equipment installed and not due to any issue with Spas of Montana or their staff. It was a bit tricky to diagnose, but their follow through was critical in identifying the glitch and prompt remedy. Outstanding customer service and will readily recommend them for others seeking a hot tub/spa. Brandon and Justin were great to work with in the office and Liam was a superb technician in servicing the needed corrective action.
We had a great experience purchasing from Spas of Montana. Brian and Justin were informative and knowledgeable to work with.Most of all we feel they were very honest and fair with their pricing. We told them what we were looking for and what price range we were in, they were respectful of our spa needs and did not try to talk us into a higher priced spa.We shopped around at every other spa store in Missoula and they were by far the most helpful and honest. We highly recommend Spas of Montana.
These guys know their hot tubs! We knew we wanted a hot tub but didnt know exactly what. Brian and Michael were both very patient showing us different tubs and explaining the different features. They know every inch inside and out of every tub. We looked at almost every tub. Awesome customer service! They are also excellent explaining how to set up and maintain your tub. We absolutely love everything about the hot tub. Bottom line is they make it easy buying a hot tub and dont push you into something you dont want. I would highly recommend Spas of Montana to anybody thinking about a hot tub!
Brian & his team of guys are so friendly and helpful! I had no idea what I was doing when we first got our hot tub, and they patiently walked me through set-up, maintenance & problem solving - even helping me over the phone when I couldn’t figure something out! If you are in the market for a hot tub, get one from Spas of Montana! You won’t be disappointed. We love our Dimension One Spa, and all the guys that help keep it running smoothly!
Brian and the crew at Spas of Montana are great to work with. Explained all the different spa options which made it easy to decide on the one we wanted. The price was right and we purchased a Dimension One Meridian and love it. They installed the spa and took the old one away. Had everything running in a short period of time. Brian also helped me purchase a spa cover for my daughter in Post Falls ID Terry Rosin
We bought our family hot tub from Spas of Montana five years ago. We love it and use it a lot and it is a great addition to our home. Outstanding product quality! Works perfectly!Brian has been an incredible resource, not only in the beginning, getting us started with the right chemicals, but whenever we had questions in recent years, in regard to maintaining optimal PH balance, chlorine levels, alkalinity, etc. he has always taken the time to provide advice and guidance. Brian has also provided outstanding, quick customer service, if we were interested in something that needed to be ordered. Brian knows his spas and his customers and the relationship with the customer does not end when you made your purchase. Brian cares, follows up and makes sure the customer is happy with the purchase, the service and the care products he sells in his store. Everybody in our family thinks the world of Brian and we highly recommend Spas of Montana.
Spas of Montana is a great place to buy and service your next hot tub. They have a great selection of tubs and swim spas to choose from, as well as all the chemicals and service products you will ever need. Brian and his team are always helpful, and have even come to my home on the weekend to help get things setup. Their service is amazing, my tub has been running 24/7 with no issues for about 4 years now thanks to Spas of Montana. Highly recommend this business!!
Spa of Montana stick by their product and service. My old spa (1994) was beyond repair even though they tried. Once it was proclaimed dead, they made the process of buying and replacing the spa effortless. They did such an outstanding job my neighbor even bought one from them.
I love my hot tub! Spas of Montana has gone above and beyond in quality and service. I researched Dimension One Spas and have found that they are the leaders in their field and I have never had a problem with my tub. They have the best deals in town by far...
We had a great experience with Spas of Montana. We received excellent customer service and are very pleased with our spa. We have had it for 2 years now and have had no issues. No problems with quality or customer service. It is relaxing to view our amazing Montana sky from the hot tub in our backyard!
Service has been much better in the past. Now it is impossible to contact store by phone (nobody answers it), no follow-ups happen on discussed issues, no return calls, and I had 2 no-shows for services scheduled in advance. I am moving on to another company for services and purchase of products.
After visiting many other stores and several visits with Brian and his team..I recently purchased a beautiful Amore Bay tub from Spas of Montana. We are thrilled with our new hot tub..Brian gave us a deal as it had a blemish ( which we still have not located!) They set it on our deck which is a good 8 feet off the ground with no issues, Liam came on a Saturday and spent the morning setting it up and teaching me how to properly care for and operate it! A great knowledgeable team for sure! I would highly recommend Spas of Montana to any of you considering a new spa!
We bought our hot tub from Spas of Montana 1.5 years ago. It has been a great addition to our home. When we were looking to purchase, neither Brian or Michael pushed or pressured us into a buy. They spent a long time talking us through the process and all the features of many different products. They are very knowledgeable and customer oriented! Their service team is even top notch! They have been so patient with all the questions of how to care for the hot tub well after we purchased. Hands down we would purchase from them again!
We had our spa installed the end of April and just love it. The installation went well and since then they have been helpful in answering any questions we have. Recommend Spas of Montana if you are looking for a spa with great customer service.
My husband and I purchased a home with a hot tub. Brian was great in answering our questions & suggesting the proper products. He came over & replaced a leaking seal. We decided to sell the tub to utilize the space for other purposes & Brian helped us drain & move the tub. Always courteous and professional!
Outstanding knowledge, customer service and product line meet for an exceptionally outstanding experience all around. I cant say enough good things!!! Years of enjoyment for my family an I await...thanks so much!!!
After much research and shopping around, we narrowed our search down to one of the brand name spas (not a big-box-store spa due to the long term cost). We worked with Michael at Spas of Montana who immediately zoned into just what we were looking for. He did not immediately push us over to the highest end, most expensive spa since I had told him what we were looking for. They were super friendly, very knowledgeable, and even though we were pretty confident in what we wanted, he gave us a lot of things to consider that we hadnt before. Ultimately we ended up with a fantastic spa, the price was really good and when I compared the price we paid to others online across the country, we did very well. Delivery was fast, it was free, and the guys who dropped off the spa and hooked it up were awesome and really took great care of both the new tub and our property. HIGHLY recommend Spas of Montana!
Excellent service with sale and maintenance of our Amore Bay spa. The owners and staff are knowledgeable and helpful. Great place to buy a spa!
Never answer their phone, dont return messages and no show for appointments made by driving all the way into Missoula and going to the store in person. Very disappointed by this company.
Brian is awesome to deal with. Excellent spas
Brian was a pleasure to deal with, we have never had such great service! Love the Dimension One Spa.
Knowledgeable staff, great service! Would recommend to anyone!! Thank you for all your help Spas of Montana!
I would highly recommend Spas Of Montana to anyone looking for reputable company that stands behind the products they make available to the local community! I have owned 4 spas since 1994. All tubs were imperfect in some manner and we found that by sharing our past experience with Brian and his team at Spas of Montana they were able to match our family to the best dimension spa that would serve our purposes. Our new tub was a blem- imperfect color mark 1/8 of an inch in length ( CANT SEE IT!!!!). It arrived on site with issues/ Spas of Montana replaced components immediately/they have continued to provide assistance when dealing with techno issues easily over the phone- never making excuses; only finding solutions! My wife and I couldnt be more pleased - Brian and his crew are top drawer. He couldve sold me the same tub for twice the money- not pushy or looking to take advantage of current, future, or past clients...............Thank You Spas Of Montana - and Brian!
I did a lot of research both online and in person before settling on Spas of Montana. I bought a floor model and they had it installed within a week. No high-pressure sales, upselling, or insistence on buying every accessory under the sun. They were very accommodating in letting me wet-test the ones I was interested in, so Im confident I chose the right one. Weve been very happy with our hot tub and they made it clear they stand behind their product. Having it only a week, I havent really put that to the test but they did quickly address a minor cosmetic issue I discovered on the first use. Theyve also taken plenty of time to help me learn about caring for the water. My research put Dimension One on par with the other brands sold in Missoula, but the price and service at Spas of MT was superior.
Only place I go,,,, allways have what I need to maintain my spa!!!! Thanks.
Great guys in here, though I didnt end up buying a hottub yet they were very accommodating and nice,I would definitely do business here
Michael at Spas of Montana was such a big help in answering all of our questions as we started shopping for a hot tub. They had lots of beautiful hot tubs to choose from and the service was excellent!
Brian assisted us in picking out the perfect hot tub, setting it up, and advising on its care. We couldnt have asked for a better experience!
Brandon Griffin was exceptionally helpful to solve my problem.
Great people!
We bought a hot tub from Trevor two years ago and have been extremely happy with the product and the excellent service. We buy all of our supplies from Spas of Montana.
Good place friendly courteous service
Always buy my chemicals for my spa here. Prices are good and Brian and crew are helpful.