Very friendly, price was lower than 5 other places, timely, and my car was left without oily handprints all over the inside and outside like 3 other previous places I went to. They did a great job! I will be back again and again.
The people at Meineke are always great to work with. Always resolve the issues for a generous price considering the times thats an important quality. Thank you for your time and help!!!
Outstanding! I really appreciate not only the work done on my Jeep but also the way that business was conducted! Straight forward and transparent about everything. Timely updates on the progress of repairs. Candid and honest with quality work. Thank you for everything!
The great reviews are true! I had a great experience with this Meineke from start to finish. They were very responsive to an online estimate request and gave me a very reasonable price. Unlike the other shops I called that were 2-3 weeks out and unfriendly, these folks were able to get me in within a few business days and were friendly and professional. And they worked great with my insurance and provided them with what they needed right away. They’re at the top of my list when I need my vehicles serviced in the future!
Friendly service, dependable work, fair prices, techs are highly experienced and they get you right back on the road!
Took a couple days to get in but that’s understandable these days. Once they got the truck into the shop they were quick to diagnose and resolve the issue. The price of the fix seemed reasonable as well. Will definitely be back for further repairs if necessary.
Ive used Meineke for diagnostics, as a second opinion, and to get my vehicles repaired, functional and in safe working condition. Many shops are weeks out for service this shop is a matter of days! Ive received quality work, excellent communication and affordable rates. A pleasure to do with business with!
I go to Mieneke on Russell exclusively for my oil changes and inspections as well as any other work I need done. They are always so kind to me when Im there. As a young women, it is easy for car shops to attempt to take advantage of me. I have never had these issues here. If something requires attention they take the time to explain the issue, why its important to fix, explain my options, and often show me the issue. I have never had a bad experience here!
While on a road trip our tire blew out, and none of the local shops had our cars tire size in stock. They were able to order the correct size and get it in in a day or so.Unfortunately the warehouse delivered the wrong size, so we had to wait an extra day. All of the staff was super apologetic, and able to discount our service to help off set the cost of staying an extra night. They were very generous and helpful with correcting the mistake. Along with this the staff was kind, professional, and did an excellent job on the car itself.
They were super awesome trying to find out why the air conditioning part that was put in by someone else wasn’t working. Took it in there a second time and they were upfront about what the cost could be and rather than force me to fix it gave there own time at no charge to relook at everything. Thanks
I was able to schedule an appointment for 8am. They got me in quickly for an oil change and I was finished within 30 minutes at an affordable price!! Great job and even greater service!
Our car broke down on vacation on a holiday weekend. The crew at Meineke went above and beyond to help us resolve the situation and still be able to salvage our plans. Can’t say enough good about these guys!
Really great place if you need work on your vehicle. Anytime i needed work done i was treated great. Cant think of anything negative to say about them. Highly recommend.
By using Meineke instead of Lithia Toyota I save a ton of money. Without even looking at the truck, Toyota said it was the A/C Condenser and it needed to be replaced. I wanted a 2nd opinion so I brought my Tundra to you. It turned out to be a very simple problem. It was diagnosed and repaired quickly and I was informed about everything they were doing. I was very impressed by my whole experience.
I can’t say enough about this team! I made an appointment for what I thought was faulty breaks or break pads. Within a few minutes they called me and told me I was good to go. I certainly could have easily been roped into paying hundreds of dollars, but they gave me a really honest review and I left without paying ANYTHING. I will certainly return here when it IS time!
Tony is wonderful! Highly recommend this spot to anyone in need of mechanic help. 10/10 will be back
Meineke in Missoula has been our go-to shop for years. The staff are conscientious, courteous, caring, and go out of their way to make things right if anything is amiss (they are human, after all). The Meineke customer program has saved us lots of money and aggravation. And to top it off they have the cleanest customer restroom around.
Called a week earlier and gave my vehicle description and knew I needed muffler to the rear replaced. Zach gave me a verbal over phone and quoted 450. I had to cancel last week due to some scheduling issues with vehicle. I rebooked and arrive today after talking to Sam last week. When I arrived, Sam had in the system a Chevy Silverado… Zach obviously put in wrong info or guessed at the rebooking. I arrived and I have no parts and I am also being quoted for the same thing I asked for last week from muffler to the rear. Now Zach quoted me 607.14. Zach needs some coaching in confirming vehicle and talking to the customer and taking responsibility in the error. He made no apology for his error or showed any reason to keep me as a customer. I’m working on another week out and also someone else to do the job…
Love this location! They have the best customer service, very honest and take really good care of every customer! I’m super appreciative of their service!
My experience was excellent. I had two power steering lines replace and oil changed. The parts had to be ordered. They even loaned me a vehicle to drive while the work was being done. The people I worked with were very nice. I would recommend this Meinekie to others.
Super impressed with the customer service here. On time, efficient, happy to answer your questions, no upselling, and more along these lines. Will be returning here. A good auto body shop is a very valuable thing. And theres a great little bistro (Lighthouse) around the corner while you wait..
Very good communication and excellent service! My car is driving like new.
Came in for regular maintenance. Staff did a good job.
Very helpful and nice customer service. Everything else was your standard car repair stuff. Would recommend.
Zack at Meineke did an excellent job with my car and with customer service! At no point did anyone try to up-sell me for additional services. Instead, Zack actually called and saved me money by avoiding services that werent really necessary. Meineke also helped me find another service provider who could provide a particular service Meineke doesnt currently offer. It was an overall excellent experience, and I would take my car here again in a heartbeat. Thank you, Zack and the Meineke team!!
Zac and Pete very friendly and courteous came across as just wanting to make me comfortable with what they where going to do to my truck explained everything, even wrote a story as to what they disco even with my motor. Thanks Guys highly recommended.
I took my truck in knowing I had a thermostat out. I had them do a full inspection on the vehicle since it had 143,000 miles on it. They gave me back a large list of repairs needing to be done to the vehicle one of which included a “cracked” coolant tank and a coolant tank cap which needed replacing. The quote was for around $1200. I then took my truck to another shop to double check Meineke’s inspection. The “cracked” coolant tank turned out to not be cracked and wasn’t leaking at all and did not need a replacement, I only needed a cap. This other shop even took my coolant tank out filled it with liquid and let it sit overnight to test if it was leaking it wasn’t. Meineke was trying to charge me $400 for a $2 repair by lying to me about the condition of my coolant tank.
Great service, professional and reasonable. I would highly recommend their services for anyone looking for car service/maintenance.
Peter n Cody were better Helpers than all workers there, busy bees. Thx for helping an Old lady
Good customer service and communication.
Went in to get my brakes done, quote was 350. Said I needed new Calipers, now its 800. Something felt drastically off, so I went to Les Schwab, 500 bucks total.
Always satisfied with my local Meineke! They make things right if anything was to go wrong, very honest employees, Sam C. is our Favorite 🤩
Cant honest give a review, my driver changed there mind on contacting this car care place ..
Prompt, friendly & very honest service at reasonable prices. Specifically asked them about my brakes as I had been told (elsewhere) they needed to be replaced soon, their Tech said they looked fine & they wouldnt recommend replacing them yet. Will definitely use their services again!
Amazing service and the were reasonably fair priced.
Ive tried Meineke a couple times now. Always polite have had no screw ups. N I am going to continue to use them. Thx meineke!!
Proven trustworthy! Professional, timely, friendly.
Clean, efficient business, pleasant experience
Sam, Zach and the entire team are really awesome! They do such a great job here & I would highly recommend this location. Best service in town!
Fast and friendly!
When you find someone you can trust what a great feeling. Zach at Meinike is so kind, professional and ethical. Such a rare find these days. A man of his word who values customer service.
Very helpful and didnt try to sell me things I didnt need.
I love the customer service and attention to detail. They know our car because we have been coming for years. We wont go anywhere else.
Excellent l, professional service. Everything that was communicated from the appointment time to the duration of my wait was 100% accurate. In fact, they were 30min faster than projected. One cannot ask for more.
I was really happy with my experience. I went to a different mechanic that told me that I needed my brakes done, so I chose this meineke to get them done. Low and behold, my brakes were still in great working condition and the employees at this meineke saved me a lot of money! These guys are honest mechanics and I will definitely be bringing my vehicle back and recommending them to friends. Their lobby was also very clean and they have free wifi for your waiting time.
They are very good with availability & prices.
Professional service and quick turnaround time. Quality product and good work on the install. Very friendly and courteous at the front desk and on the phone! Thumbs up!
Quality work at a competitive price. They were helpful when I needed to change the date, ready when I arrived as well as getting the job done on time.
Very happy with my experience here. Will be back for any future auto needs.
Had my Tundra towed here for a second opinion from another place in town who claimed it needed a new brake master cylinder. They worked on the truck immediately upon arrival and simply had to bleed the brakes correctly for $39 to fix the problem. Saved me almost $500 and a week in the shop. Excellent, honest service- specifically worked with Sam.
Good fast reliable service. A bit overpriced but would trust them with a additional vehicle
This location is quick, flexible and all their employees are knowledgeable and honest. Zach is extremely kind and helpful. Service is always above and beyond. Worth every penny.
Wonderful service, took the time to diagnose an electrical problem & provided prompt service to get me safely back on the road. Super communicative & fair pricing!
My car A/C stopped working, they replaced all the top o-rings and shredder valves, and added a fluorescent dye to the freon in case it leaks again. The staff was very helpful, and explained everything thoroughly and understandably to me. Really a great shop with awesome staff. Ill definitely be coming back! The 50% off A/C work was a nice added bonus as well!
Every mechanic in town was booked solid for 1-2 weeks even Meineke, but they squeezed me in! They listened to any and every question I had while also taking the time to explain their answers resulting in my worries being eased. Not only that but they found the issue and I even told my dad and he said “that’s an honest mechanic”.
Always friendly, great service. They give honest feedback on work that needs to be one now vs later. Happy to have found a friendly and trusting place to have my car taken to!
Zack and Sam worked my overheating minivan into their schedule promptly. They offered me a loaner car which allowed me to take care of my other tasks while my car was in repair. They did a thorough job fixing my car and recommending other issues they found during inspection that could be taken care of later. I highly recommend Meineke Car Care Center for your car repair needs.
The guys here are super helpful, they do very thorough car inspections and are honest about what needs to be done and the prices.
Very professional and thorough, did a good job from what I can tell. Did leave my vehicle with some greasy oil prints and smears on my door panel fabric. Price was fair and got it done pretty quick. Good communication! I will be back.
I called and asked if they could install some brake pads I got online. They said sure!Zach at the front desk was very helpful, and once they took the car for a test ride, they let me know that the new pads alone wouldnt solve the problems Ive been having. I took their advice and had the rotors replaced as well since they had them right there in stock (no ordering quickly from Napa like Midas does).They had the car done pretty quick and maybe even a little under the estimated time. Waiting wasnt a big deal with the nice big lobby and preview channel with TV clips and car tips. So far it gives a smooth, controlled stop! Time will tell how long and well they perform, but as of now Im very satisfied! Thanks Meineke.
Folks were very nice, very communicative, and very professional. Thank you for the thoughtful service.
Would not go anywhere else. Best value, trustworthy guys who won’t lie to you and tell you to make up work to make money and always very professional when recommending service.
Best car repair shop hands down. Zack and Bob were awesome. Thank u so much for getting both of my vehicles seen & repaired for a great price. definitely recommend this place to anyone that needs their vehicle fixed asap. They even let me borrow a car while mine was being fixed! & free tow!!!!
The only place I take my truck for maintenance and repair. Honest, reliable and friendly. They help me stress less about surprise repairs with their excellent inspection process with oil changes and if the need arises for a fix up, they explain everything in a way most anyone could understand. Thanks for keeping me safely bumping over those backroads!
Very professional and friendly. Great mechanics who know there stuff.
Fast, accurate diagnosis, fair pricing and when its something major, quick to get your attention to address your choices
I am well pleased with the service I received at Meineke Car Care. The technicians are very knowledgable and stated turn around time was accurate. I was kept well informed on progress. I dont expect any more trouble with the area they worked on.
I’m satisfied with every aspect of service except for one:I needed to leave my car longer while a part was ordered and was told I’d get a phone call to let me know what was happening or when car was done. If you tell someone you’ll call, make that call even if it’s to tell them the repair isn’t finished.
The technicians are always professional and very transparent. I would absolutely recommend.
Fast, fair, and honest. I found this particular shop to be one of the most pleasant car-care experiences I have had. I’ve been there on several occasions and have yet to not experience this. Bob is awesome and has sincere interest in seeing you leave with a great experience as well. Highly recommend!
Amazing service 👏 Great Technicians who go the extra mile to ensure your vehicle is solid for your everyday use and they always seem to keep your safety in mind they have a customer for life
I had an electrical problem with my fan motor for my heater.
This was my first experience with Meineke in Missoula and I am very satisfied.The two men I dealt with - Sam and Zach, I believe - were courteous and respectful. They got my car in within 24 hours and discovered that the issue could be solved with a very simple and inexpensive fix. I appreciate that they didn’t try to convince me of greater problems with greater costs... something that has happened to me at other shops. I will not hesitate to return to Meineke with any future problems that I or my husband can’t address.
Excellent service. They stand behind their work and if a problem occurs they will go out of their way to make it right without additional charges!!! Highly recommend Meineke for all your needs.
The gentleman that works the front counter was so very nice and kept me company with good conversation while I waited and even offered me some of the pizza they ordered for lunch. A+ customer service.
Bob runs a great shop! They did what I asked and gave me a no nonsense explanation of what I should get done in the future. Thanks!
Quick, friendly, and reasonably priced.
They gave a quick and thorough inspection of my vehicle and took the time to answer all my questions. Very helpful and cheaper than other places I was quoted.
While passsing through on Memorial Day weekend I had a water pump go out. I called Meineke a few minutes before it opened and a man named bob answered. He said they could get me in and get me taken care of real quick and they did! Great service and great price all on a Saturday on a holiday weekend. Thanks guys!
Always eager to help, very pragmatic about work that needs to be done. My wife and daughter and I were on our way out of town for the holidays at 5:45 pm in a Friday, when we discovered a leak in one of our tires. We called Missoula meineke and they told us to come right in. They fixed our tire and had us on our way quickly. We found out we had interrupted their Christmas party when we called. What an incredible help they were to us. Thank you!!!
Great people who do honest work. It’s the only shop I use!
Best shop in town by far. Always have had a great experience here and today was no exception. They work hard to get your car in quickly and get you back on the road! They are a pleasure to work with!
Appt system works well. Service technicians are friendly and professional. Very knowledgeable staff and they work well together. Prices are reasonable. Service was done on time. I go to Meineke for oil changes and tire rotations.
I know nothing about cars, which was pretty clear to them as I was explaining the issues I was having. They were patient with me and honest throughout the whole process. They did not make me feel as though I was being taken advantage of. I met the owner when I went to pick up my car and he was super nice.
Quickly and efficiently fixed our car. Great customer service!
Nice place to have work done on your car. Every time I’ve been there, they took care of me and got me out of there when they said they would. I had my used truck checked out by them before I bought it and they told me what all would need to be done. I’ve taken my truck back there to have them do the bigger jobs. They aren’t mean if they tell you your brakes should be changed and you thank them and tell them you want to DIY.Also, once you get work done if you give them your email address, they’ll send you coupons (I got a 20% off any service one 🙌).Good guys and worth the drive from the Bitterroot.
Had a part replaced on my car which was expensive and took some time to get. They set me up with a card which gave me 6 months to pay off. They also provided a loaner and elevated much of my stress. Zach and Sam went out their ways to make sure that I knew what was happening and did an excellent job on the repairs.
Very professional. Got me in and out in good time. Sam is great to work with.I would highly recommend them based on my experience.
Employees professional and friendly.They are honest and fair with pricing.
Find issues with vehicle quickly when I bring it in with a complaint. They can fix anything! Thank you Sam and Zack!
Competent work on my vehicle, completed quickly by certified mechanics, very courteous staff. Highly recommend!
Always great survive & fair prices!!
I wish I could give zero stars for my service at Meineke. I have talked with many friends and my experience is nothing unusual. I am a nineteen year old girl and own a 1971 Ford pickup. I usually do all the work myself but was having an ignition problem I couldnt solve. I had it towed to the wrong address and the truck driver assured me that Meineke would do a good job. To put it lightly, he was wrong. The looked at it and determined the problem was the ignition coil. It wasnt. Then they replaced my distributor WHICH I HAD ALREADY REPLACED with an upgrade and then they kept and sold the part while charging me another $330 for replacing it. That didnt fix the problem. They didnt give me the old part back. I told them I was taking it somewhere else and they insisted I give them another chance and so I decided to give them the benefit of the doubt. The third time they quoted me $660 to replace the entire carburetor because a piece was missing. I looked up the cost for a new carburetor. Its $200. They were going to charge me $400. I didnt have the money so I decided to fix it myself and when I asked them what the actual problem was, the answer was so ambiguous I became completely convinced of their ineptitude. I took it home and I kid you not fixed the problem myself for $10 and help from a neighbor. Never take your car here regardless of whether you drive a vintage truck (which supposedly the mechanic has worked on for years) or not. I have friends who have had terrible experiences just getting an oil change there. They are the absolute worst car shop I have ever dealt with.
Honest fair and reasonable every single time. They are the best.
They saved me $200 on a full service brake repair.
I originally went into Meineke for an oil change as they had a half-off deal on KPAX. Since then I havent taken my car anywhere else. They are extremely professional, helpful, and kind. They take the time to thoroughly check everything and explain it to you without pressuring you to buy anything. Their prices are better than anywhere else as is the service.
Fast, efficient and did what they could to help with the price
The service is top notch and the prices cant be beat. Im new to needing a mechanic and after a couple bad experiences at other shops around town, Meineke is my choice. Theyre super helpful and thorough, and so affordable! Ill never go anywhere else if I can help it. They really are full service too. If your mechanical needs arent listed, give them a call anyway. I bet its nothing they wouldnt be happy to handle for ya. I highly recommend them!
Great service. Great value. They even have complimentary bananas!
These guys are exceptional problem solvers and do it with your best interest and wallet in mind.