As my son has special needs and wanted to try Karate we allowed him to try. However, he missed numerous session due to his conditions and did not make them up. So Twice we requested these people to cancel his auto pay, yet they failed to do so with the excuse they had a billing service that could not reverse the charge. The second time we ask, since we are moving out of state well in advance and ask them to call so we could finalize the issue, they either refused to do so or failed to respond so they could claim again we didnt call. Now they say they have to have written cancelation but since they did not call we had no knowledge. What we have here are people that take advantage of a situation, which is a disgrace when you are dealing with a young man with special needs and cant defend or speak for himself. I would urge anyone considering this outfit to think twice they cannot be trusted, nor depended upon to help, call, explain or work with students or their parents if they think they can get another month out of the student even when he/she is not getting lessons. So be AWARE!