Highly recommend. My wife needed a repair on her weeding ring. We felt great about our choice to use this shop from the second we walked in. They were welcoming, polite, and knowledgeable. They told us exactly what they would do and exactly how much it would cost (very affordable). The repairs were complete in about an hour (We couldnt believe it was so fast), and the ring looked amazing, you couldnt even tell where the repairs had been done, and it was so clean and shiny my wife stared at it all the way home.
I searched for several months to find a reputable jewelry store that is a family owned business. I had a few diamond rings and other jewelry to be appraised plus I wanted to upgrade my wifes diamond wedding ring and diamond bands. We will celebrate 15 years of marriage this year. It has been a tough 2020 and into 2021 for our family.I searched Yelp and Google and the search results kept yielding Royal Diamond Jewelry. I felt the urge to contact them. So glad I did!!Rafi and Rosette greeted me and my daughter upon entering the store and explained the appraisal process plus the costs. When I sat down, they were talking with me ... I felt so comfortable, so at ease, and I felt reassured that they had my best interests at hand. They completed the appraisals on time with ease and for minimal costs. Amazing!Then, I asked Rafi and Rosette about my plans to upgrade my wifes diamond wedding ring and diamond bands. I explained what I intended to do and heres what clinched the deal. They presented various-sized diamonds of various quality standards and we compared them to my wifes diamond. They explained the cost involved to upgrade my wifes diamond. They recommended that since my wifes diamond is already of exceptional quality, upgrading the center stone would cost about 5-digits, while not making that noticeable of a difference. Wow, such honesty!Instead, they recommended a double-halo type of customized upgrade to the diamond wedding ring. They showed me what the final upgraded diamond wedding ring, with the double diamond halos, and diamond bands would all look together like plus explained the costs. The timeframe to complete the upgrade was also important to me.I couldnt believe it! How in the world can this be possible? The upgrade would look SO brilliant, would not cost nearly as much as planned, and would be completed within a very short turnaround (two weeks)?I trusted their inspired creation, their expertise, and the plans for the upgrade. Within two weeks, my wifes upgraded diamond wedding ring, diamond bands, and diamond halos were ready to be picked up. My jaw dropped! I could not believe how brilliant/radiant their creation upgraded my wifes diamond wedding ring by adding the two diamond halos, plus added rhodium plating to the entire piece!!They also included other items (Tungsten ring, new appraisals) that were at no charge and included in the price. They EXCEEDED my expectations!!! They were SO correct as to the quality of their creation and the minimal costs involved versus upgrading the diamond ring alone. Now we have extra cash available that we are going on a wedding anniversary staycation!!When I presented this to my wife, she fell in love with me all over again!!! SHE LOVES IT!!!!Their customer service, professionalism, expertise, and attention to detail are 1000% appreciated. You will not be disappointed. We found our jeweler and will not go anywhere else. Thank you Rafi and Rosette!!
I first found Royal Diamond Jewelry when I needed to get my wedding ring appraised for my homeowners insurance in 2019. Fair pricing, friendly service, and quick turnaround. So we brought my husband’s wedding ring in to get to appraised. . Wonderful customer service. They take the time to educate you about diamonds and gemstones.When I came back in, I noticed a beautiful shade of topaz that I was not familiar with, London blue. I made a mental note to come back in the future and possibly get a ring from them.We came back in January 2021 to look at rings. Raffi had a custom designed beautiful star shaped ring. I am not into square or diamond shape gemstones, but this one really fit the design well. Rosette and RaffiBoth were very patient and helpful. Plus, my husband liked their coffee. We decided to buy the 14 karat gold white ring and we came back in to choose the individual London blue Topaz that I wanted. My husband also saw a piece of jewelry he wanted so we ordered that as well.Their original ring design with London Blue topaz came out beautifully! Gorgeous ring...the pictures don’t do it justice. With the diamonds, I love the unique star design.One thing has always bothered me about my wedding ring, the large retail jeweler that we bought it from set the center stone diamond crooked and there is a large gap around it which we were not led to believe would be there, not to mention the halo was yellow gold gold dipped in white gold which they misled us saying it was perfectly fine. anytime I’ve had the ring polished, the yellow gold returns. Plus, I had already lost two small stones. I’ve been frustrated about the design flaws but figured there wasn’t anything I could do about it.Raffi suggested we redo the halo portion of the ring in white gold, use even sized diamonds in the halo, and remove the gap. I didn’t know that was possible!We picked up my repaired ring, he reset the Center diamond into it making sure that we were present during every part of the process because it was an expensive center stone diamond (he’s very aware about the customer trusting him).Great workmanship! I’m thrilled with the results and can’t stop staring at it in the light! We couldn’t be happier. Now we have a favorite local jeweler and we will be back in the future.I highly recommend Royal Diamond Jewelry in Mission Viejo.I’m attaching a before and after picture of my wedding ring as well as a picture of the gorgeous topaz ring he made me.
I cant thank you two enough. From the first moment we walked in it felt like family. They make a mean cup of coffee too. Not to mention the winning personalities. We always have a blast when we are in the store. The main reason we didnt want to buy our rings from a big box store was so we could experience the personal touch that only comes from a family owned establishment. Your talent, kindness and professionalism blew us away. From the stunning engagement ring, to our wedding bands and the specially designed gift ring for the wedding day everything came out spectacular. You were able to take an idea that Jeff drew up and created a physical piece of jewelry from it. Working together to create the perfect pieces for us both. You even found us beautiful ring boxes to have for the pictures. Thank you for making our special day a dream come true with the perfect symbols of our love.
I had my engagement ring sized here and they did a wonderful job. The owner does all the work in house, so we were able to get it back in less than a day, where as other locations estimated 2 weeks. The couple that owns the business are so kind and helpful. We also purchased a couple of rings for my husband for a great price! They do beautiful custom work, as well. My husband and I both agreed that we would be going to them for any future purchases.
My fiancé worked with Rosette and Raffi to custom design my beautiful engagement ring. They were very helpful and made sure to meet a quick deadline. We appreciate their help and friendliness, and will return for any future jewelry needs. We definitely recommend Royal Diamond Jewelry!
Rosette and Raffi are prime examples of why I prefer doing business with people and not companies. From the moment I walked into their store about a month ago, on a mission to surprise my wife with an upgraded engagement ring for our anniversary, they were willing to become my partners in crime.Long story short, they helped me design and build a new, 3 stone diamond engagement ring with an adjustable gold band, repurpose and resize the original engagement band with a beautiful birthstone and resize a wedding ring. All of this was done under the guise of resizing and and repairing her existing rings. They played their roles beautifully in order to keep my wife from finding out what was really going on.All of the fibs and deception culminated in a huge surprise for my wife this morning. Best of all, she was TRULY surprised! She didnt have a clue! While the new engagement ring is gorgeous and the work done on the existing rings is 1st class, the real gems are Rosette and Raffi!Thank you both so much for the excellent service and personal attention that you gave us.
We went in this afternoon looking for a replacement wedding ring but wanted to use the diamonds from my wifes current ring. She wanted something more current with a different design. We stopped by this store and was greeted by Rosette (wife) and Raffi (husband/owner) came in a few minutes later. They literally spent hours with us! They were extremely NICE, FRIENDLY, POLITE and PROFESSIONAL. They explained the process to us and showed us numerous options. She ultimately decided on a ring and we are just waiting on the final product. We were quoted 10 days but shes feeling optimistic (LOL)! We literally cannot say enough about them! They didnt rush us or pressure us in any way. They treated us like valuable customers. We highly, highly recommend.
WOW WHAT A FANTASTIC JEWELRY STORE THE OWNERS ARE SUPER FRIENDLY 👌 EXCELLENT CUSTOMER SERVICE I HIGHLY RECOMMEND THIS PLACE FOREVERYONE THEY TREAT YOU LIKE FAMILY LITERALLY TOOK 5 MINS OR SO AND WALK OUT WITH THE BEAUTIFUL RING FOR HER SO FAST WILL BACK THANK YOU 2 AGAIN .....
I purchased an Engagement ring from here in November and it is amazing. Raffi and his wife go above and beyond to make you feel important. I got a fair price and they were willing to work around my budget. I enjoyed the experience so much when it came time to look for wedding rings I went back to them. I recieved the same level of care and customer service as I did the first time. I can confidently say they are genuinely nice people and in our society today that sadly seems to be lacking. So if you are in need of Jewelry I highly recommend Royal Diamond Jewelry. I already plan to go back for my Daughter first set of earrings.
Rafi & Rosette were amazing and so helpful in helping design a beautiful setting for my fiancée’s (now wife’s) great grandmothers diamond, & getting it set in a contemporary setting for our engagement ring. It is beautiful, timeless, & they were so hospitable. Highly recommended for any jewelry needs... we loved it so much we got our wedding bands there, & my wife’s mother went to have several pieces reset and redone. She loves them. Can’t recommend them highly enough!
I cannot recommend Raffi and Rosette enough! They were so friendly and helpful, especially considering I had never taken anything to a jeweler before. I had a ring made with a diamond that was my late grandmothers and it is absolutely stunning! They truly made something very sentimental into a very lovely experience. I will absolutely be going back and recommending them to my friends and family!
Best place to get your jewelry made, bought. They are top notch. Raffi and his wife rose, made my wife’s custom ring first and than my wife surprised me with an identical men’s wedding ring. Raffi is so talented, he so in love with what he does. That’s one reason why we will never go anywhere else. Thank you guys for making our dreams come true.
We came to Royal Diamond to resize our engagement ring, we needed up coming back for a new setting and our wedding bands. They took complete care of all our our needs and more. Very knowledgeable and would highly recommend!
I received an eternity band for my 25th anniversary and found this business when I was looking for an appraiser. Rosette and Raffi were very welcoming. While I was receiving my appraisal, Rosette had asked where my original wedding ring was and I had told her that I had not been wearing it because the setting was in yellow gold and I felt was a little out of date. Additionally, the prongs had weakened once and my diamond had popped out so I was paranoid to wear it. She gave me some ideas and suggested that they can put my original diamond in a new setting. They helped design a beautiful new setting and even allowed me to keep my original diamond as they built the new setting. Once the new ring was ready, I brought my original diamond back and they allowed me to watch as they put my diamond in the new setting. The ring is beautiful.My husband and I have found our go to jeweler. Thanks so much Raffi and Rosette.
Raffi is an amazing artist by creating the most beautiful rings. I first met Raffi and Rosette 15 yrs ago through my sister in law. They made my wedding ring 10 yrs ago and i just combined it with another ring. I trust Raffi and Rosette and was so excited to see my new wedding ring that he created me. It takes my breathe away and I love it.
Absolutely AMAZING experience! They were very helpful, knowledgeable and professional. Our rings are outstanding! I cant say enough about this wonderful couple Rafi and Rosette who made our visit memorable! Thank you so much!!
After my fiancé and I got engaged we were looking for a reputable jewelry store to make alterations to our rings. We were extremely pleased with the service we received at Royal Diamond. They are so helpful and kind! We were so happy with the level of service and quality that we decided to buy our wedding bands there (we only wish we bought our engagement ring there too)! They were so wonderful to us and we will continue to go back to them!
We recently bought our engagement ring from Raffi and Rosette and had a fantastic experience. We had a vision for our ring and decided to go with a custom design. Their input made it far more beautiful than we even imagined and they really took the time to teach us about diamonds so we knew we made the right decision. Well be back soon for our wedding bands and Im sure for other jewelry in the future!
I truly love this place and the couple running it! I am the typical guy that does not know much about rings and diamonds. They helped me with the design, options, and cuts for the ring. They took time and showed me the differences in cut, color, and clarity of a diamond. They are very understanding And humble. I will be proposing soon and I know she will love the ring. Thank you guys!!!
The owners are extremely helpful and knowledgeable. They have upgraded my wedding ring several times over the past 20 years. Each time it has been a beautiful and unique works of art.
Raffi and Rosette are jewels! The customer service and quality of the finished products spoke for themselves. They take great pride in their work. They spent much time explaining what they were going to do ( we were getting 2 wedding rings with one modified ). They were clear in their instructions and the rings were delivered on the time line they told us. If I ever need a jeweler again, they are it, the best . Many thanks to you both.
Had a wonderful experience at Royal Diamond, after being surprised by other jewelers, refusing to size my wifes ring, unless we bought something. I know now, why this business has been in business, for over twenty years. They pleasantly sized, without charge for my wifes ring which has gotten too tight because of arthritis in her finger. They also had some beautiful jewelry which the owner has made, we noticed.
We bought our engagement ring here and couldnt be more pleased. Not only was it of the highest quality but it appraised for a higher value than I paid for it. Raffi and his wife took great care of us. I highly recommend them!
I brought my late moms ring here to possibly be resized so that I could wear it. I was nervous about taking it anywhere, since I dont have much experience with jewelers and didnt know how to identify a good one. I chose this place based on their glowing reviews online.I was not sorry about my choice. I feel really lucky to have made it. Rosette and Raffi are absolutely wonderful people and highly skilled at what they do. They treated my moms ring with such care and respect. They not only resized it for me; they also repaired the vintage setting, and cleaned the whole thing beautifully — I had no idea what the gold actually looked like since it had needed a cleaning since I was born!Im also so grateful to Rosette for identifying the stone for me. My family had assumed we knew what it was forever, and it turns out we were completely wrong! It was both hilarious and meaningful to finally have the answer. Rosette also explained and demonstrated how she figured it out because I found it so interesting.I felt like I did the right thing by my mom by bringing her ring here. Please go to this place with your most important pieces and dont worry. They will be given excellent care! Youll also be glad to have met these two just as people in general; theyre fun and interesting to talk to. Honestly one of my best retail experiences ever.
I had an excellent experience working with the owners. The craftsmanship is extraordinary and the owners worked with me from the inception of the design to the finished product, frequently getting my input at crucial stages.
Royal Diamond Jewelry not only has an amazing selection of Diamonds but their attention to detail when matching gemstone made my necklace one of a kind.I get compliments on my necklace all the time. I will surely return to order a ring that matches my necklace. The honesty I felt made it all the more special.Thanks Raffi and Rosette.
Great professional service! I had a ring I inherited as a kid and it was a bit too big. They were able to resize it and now I can proudly wear it!
Great customer service and quality jewelry. Owners are very personable and will give you guidance if youre looking for a custom piece.
Royal Diamond Jewelry created the most beautiful engagement ring for me and the customer service was excellent. My friend loved my specially designed ring so much she is having her engagement ring (designed elsewhere) redone by Royal Diamond.
Great friendly service!!Glad I found a local place......
Quality is not just in the diamond. With Royal Diamond Jewelry you get quality in knowledge and service. Appeal, can mean many things the apeal of the store, well stocked, the apeal of the product incrediable, the appeal of returning to purchase more yes, the apeal of recommending a friend yes. Service, Raffi & Rosette are always friendly and welcoming each time I return to get cleaning & repairs. I have been to several stores in the area, Royal Diamond Jewelry is the best for everything jewelry. Custom, cleaning, repair they do it all. Thanks Raffi your the best.