My teenager daughter has been seeing a therapist here for about 2 years. Although my daughter enjoys having someone to confide in, I feel she has not progressed and I am surprised that I am now in search of a psychiatrist for her and that this was not suggested a year ago. Typically, people who are not in the medical field or they have not had experience with this stuff before dont always know what theyre looking for and they should be guided by these professionals.There is little to no communication with the parent. This does not help the child at all. Why wouldnt the therapist want to communicate with the parent who sees the child everyday and typically knows their child best.?They should really get over this covid thing too and start accepting in-person appointments again...
I like Dr. Miles and have worked with him for quite a few years. He is very professional and has attention to detail. Frankly he is like seeing an old friend. I would recommend him 100%
Dr. Phillips is a complete quack. Trying my second provider, hoping for better doctor. Other staff professional and helpful.
I called this place this morning and I am appalled at the rudeness of the woman who answers the phone. I am experiencing a major crisis in my life and have never reached out for help before. My sister was actually helping me find someone because this is all so new to me and something Im not comfortable with but so desperately need. We found someone on the website we liked so I called to try to schedule an appointment with her. She told me she was a psychiatrist not a therapist and I said OK not knowing what that meant. I asked should I start with a therapist and she said I dont know. I started to cry and explained how hard this is for me and I dont know what Im doing and she offered no help. This is not how people deserve to be treated, especially when thy are taking a big step in trying to find help.
Kind and helpful staff. Dr Miles cares deeply for his patients shows empathy for the different and evolving situations. He has helped to change my life.
Stay away from this place, they are beyond unprofessional!... I had an absolutely bizarre experience with them. I scheduled a new client appointment and waited about 1.5 - 2 months for it. When I made an appointment no one told me its a telehealth one. They gave me the address of the clinic and said see you then. 2 days before the appointment they called me to confirm it and I asked to remind me the address of the clinic so they gave it to me again and said see you in two days. Then a day before they called me to collect co-pay and I said I can take care of it the day of my appointment. This is when they told me its a virtual one. I said okay, but then I realized I actually cant do it because I have a contractor working at my house and I do not want to discuss my mental health in his presence so I called back. I asked the lady what happens if I have to reschedule (which is not my fault in the first place since I didnt know it was not in person) and if there is anyone who can see me sooner so I dont have to wait 2 months again. The lady was SO, SO rude, I was in disbelief. She didnt even check the schedule of other providers. On my worst day I dont remember talking to anyone in this tone of voice. I am appalled that someone can talk like this to a client and still have their job. People are already in a vulnerable place when they reach out to a mental health clinic and this person was incredibly rude for no reason. I only have mild anxiety and I hang up the phone and cried, can you imagine what this would do to someone who is more vulnerable? Not only they wasted 2 months of my life that I pointlessly waited for my appointment, but there was no apology, no attempt to do anything for me. This place truly sucks.
When I found this agency I was in pretty rough shape. Took the chance. Made the call. Set the appointment. My life has started to show color again!!! Im never this person that does reviews especially about my own mental health. But I needed this!!! Thanks you to everyone!!! Highly recommend!!!
I had been very hesitant to seek treatment for mental health issues and was worried I wouldnt be taken seriously or treated like a drug-seeker. I finally reached out to ACP after having a particularly hard time and I was met with nothing but compassion, understanding, and help. I would recommend them.I considered a 4-star review as I have experienced some last-minute appointment cancellations which others have stated and were a bit stressful but in the end everything worked out and life happens sometimes. Theyve forgiven a spaced late payment here and there so Im willing to forgive them on the cancellations.
The team of experts here are great and will help with problems if there is one with your medications, Dr. Paul Ekberg has been extremely helpful and professional and is taking new clients as far as I know.
27SEP2021-1301 - Phone systems evidently repaired - able to get through to Gilvia. Despite the kerfuffle behind my call she did what she always does: made me laugh, set me at ease and got everything taken care of. Yes, true- I can get a little turbed when Im unable to get through to my provider for any reason - much less than when the phones apparently dont work.Nonetheless everything is back up and running and Gilvia rocks. 😊
Worst experience of my life. Mal-practice after Mal practice after Mal practice. Resulted in a suicide attempt because nobody advocated or listened to for approximately one year. I saw a therapist, a P.A., and a psychiatrist.I have never felt so dehumanized in my life.
Very frustrating experience so far with this clinic, was told I signed all medical release forms and would receive a call back. Nobody called me back weeks later and I had to follow up, now they are showing form was never signed and I need to complete. I do not recommend working with this clinic, extremely unorganized.
My therapist has been extremely helpful, effective and Ive been seeing her for 8 years. I would argue that when I initially started going, there were some administrative issues but the new office and staff have been so great, and seeing my therapist at ACP has quite literally changed my life for the positive. I see a lot of negative reviews here and I would encourage anyone checking out these reviews to remember that therapy is what you make of it, and that when people just expect immediate results or are not being transparent, it takes longer to see improvement. It does take a little bit to find the right therapist and not every therapist works for everyone but Ive had a lot of luck here. I also did DBT and couples at this clinic and both of those experiences were super helpful and effective as well.
Went to have an assessment to evaluate for having gastric by pass surgery. Not only was the therapist abrasive and rude, but she never finished the job she was PAID to do! She never sent paperwork to my surgeons office. After a covid year when things were on hold, I checked in w/ the surgeons office and they had never received the paperwork. So I contacted her again and asked for it to be sent. The office sent it but it had NO approval or denial. Nothing! So Ive lost all this time and that office got paid for not ding the job. Id never recommend this office.
In the short time I have seen Magret Dannenfeld, I feel as though I have opened a new part of my soul I have been searching for. I didnt expect to see so clearly. Magret has helped me see my truth, is honest with me, and helps me reflect. When I have talked to staff at ACP for scheduling or billing, they are extremely friendly and prompt. Telehealth has been really user-friendly and very accessible. I highly recommend ACP, Minneapolis.
Very friendly staff! was scheduled in a timely fashion! Dr was nice and kind asked his questions it was very straightforward and easy but very pleasant experience!
Margaret Denefeld has been a life or marriage saver. I so appreciate how she has helped get my husband and I out of our rut in our marriage. She is helping us build a closer we. Id recommend her to anyone.
Jarrin Richardson is fabulous and I would highly recommend him to anyone! He has been very professional and intuitive! He gets my personality and how my mind works.Jarrin = 5 Stars!While I have a positive review on individual therapy, there are some negatives...While the individual therapy is amazing, the group therapy sessions need some work. There does not seem to be any boundaries on what people talk about and can be pretty difficult to sit through. I am often troubled by racial subjective comments and personal information shared that no skill they teach could make me feel differently. If you are looking for a professional DBT group to learn and grow from this group therapy might not be the place. Super disappointing.Group therapy =1 starMaybe this will change, but for now,, group therapy has been a challenging disaster.
What good is a review if we can only edit a previous one? The phone system does not allow to ask for a specific person to even leave a message for and I was just told to call and ask for Penny and I said How? If a client suspects a possible med reaction and is told to call their person on staff there is NO WAY TO DO SO. How long do we wait like Thursday through a Monday is 2 business days and 4 days about a possible allergic reaction. Can an Urgent Care even reach you? If you were suppose to let the therapist know you need to talk to them sooner because of a reaction your can only do a refill of the med. There is no indication of it being HIPPA compliant to leave a message on a medication line that wants the med to reorder and hope the therapist gets it or that it goes to an automated system and just gets refilled.
Michelle Pahl has been my therapist for about 3 years. Have been dealing with depression and PTSD because of not only many past but ongoing issues in my life. Michelle is excellent. Very knowledgeable, kind, compassionate, understanding and non-judgmental. In working with her Ive been able to understand and put into perspective why Ive felt like I have. Im very appreciative and thankful to be working with her.
I had an ARMHS worker who sort of decided she wanted to leave doing things with me to pursue other things within ACP. Ok. Wasnt all that thrilled with her anyway. She told me to expect a survey in the mail to give feedback on my experience with her. Lol of course I never got one. Both she and the company collected revenue, shot into the sunset and never looked back. You don’t have to do things but as a company don’t say youre going to and then not follow through.
Magret Dannenfield offers the greatest advice on mindful living. Ive been seeing her for 3 months and she helped me achieve tremendous personal growth during this period! Am way happier now than before our sessions started :)
Margaret Dannenfeld has been my therapist for three years. She is encouraging and validates you as a person of worth. She is a great listener and gives pertinent advice. I would recommend her to anyone seeking regular therapy for a mental health diagnosis or anyone who just needs help stabilizing. Margaret sets you on a path towards emotional growth.
I was very pleased with my experience at ACP. All of the staff were very responsive, professional and respectful. I was pleased with the fact that I was able to get an appointment with doctor Brose in a timely manner. I also appreciate the fact that he helped me to see some things in myself that I did not see before. Overall, I thought it was a good session. I would highly recommend anyone to use their services.
My credit card got charged with out me attending the clinic.
ACP has been extremely responsive and helpful. The therapist I am working with has been amazing in helping me understand and cope with my situation, but also giving me the tools to do so for a lifetime. Thank You!
ACP has provided me with some of the best mental healthcare I have ever received.
If you are actually looking to get your medication when you need it, don’t go here. If you would like to actually get in touch with a human being when you call, don’t go here. If you would want to ever be called back, don’t go here. If you want any actual comprehensive care with your own needs in mind, yet again, do not go here.TLDR: just don’t go here.
I have had a great experience working with ACP, the staff has always been very friendly and the mental health professionals I have visited are wonderful.
This is the best therapy I have received. The staff are responsive and professional. My provider obviously cares.
I was so hurt by the person I was seeing for years. I cant believe I have been without therapy for months. Nothing no follow up no re scheduling Nothing. Canceled our appointment and havent heard from this person in months. I am moving on and finding a new path without any notice like they did to me. How unprofessional of this person and absolutely disrespectful best regards to you in the future. This is the last time anyone will hear from me.
The most unprofessional provider and scheduling I’ve ever seen. Our first visit was a video visit and we agreed to have a follow up visit in person. We made an appointment only to be canceled the day of our appointment, necessitating rescheduling a week later. We drove to the clinic at our designated time on the revised date and our provider wasn’t even in the office that day. We rescheduled a third time and were canceled yet again on the day of our appointment. I’ve never been so frustrated with a clinic in my entire life. An entire month without any treatment despite 3 separate appointments.We’re looking elsewhere for a new therapist.
15 minute appts where I talk the entire time and end up paying over $200 to listen to myself
Gratitude. Since it is Thanksgiving week, I wanted to write a note and thank your company for having such a great therapist, Nicola Demonte. Ive been seeing him for about three years and I was suffering from PTSD that had completely taken away the quality of my life. So much so, I practically never left the house, and hd little involvement in social activities and even the ability to work productively. In my first session with Nicola he told me that I would get my life back and it would be better than it was. I believed him and trusted he would guide the way. I am really grateful and thankful to say that I do have my life back. He has been extraordinary in working with me. He has more tools in his toolbox than any therapist I have worked with. I am really to Nicola, and I thought you would want to know.
Im yet to actually go there but I have a problem with binge eating disorder have had it for years and I gain just a ridiculous weight 🙃 and they are able to help
I have working with an excellent therapist here at ACP. Her name is Magret Dannenfeld. She has provided several ways how to manage my anxiety and has given some challenges to take on. She always listens and I don’t feel judged. The resources she has given has helped. After taking long walks help me with processing my thoughts.
Needed a short pre-surgical insurance evaluation. My spine surgeon had referred me to Dr. Brose. Very easy to schedule an appointment in a short amount of time. Scheduler was so kind, knowledgeable, professional. Called me back within 5 minutes and emailed paperwork immediately. Easy to find and plenty of off street parking. Was greeted immediately by check in staff. Clean open waiting area. Dr. Brose was kind, easy to speak with, professional and extremely helpful. Highly recommend.
I have been doing therapy with Nic Demonte over the last 2 years. We have dealt with grief issues as well as other issues that have been unaddressed previously. What I appreciate most about Nic is that he has tailored his therapy approach to my way of thinking, processing, and the way in which I work best. Art therapy, narrative therapy, talk therapy and more have all been in the mix depending on my needs. Every session I have moved forward.The reason I am writing today is that although I have had a number of epiphanies over the last 2 years due to Nics approach, today, due to Nics mindfulness and use of metaphor(Which I love!) I had a huge breakthrough in the area of moving from active grief to active remembrance. (My words) This is huge, and it ihappened because Nic knows me and works hard in each session to use all of his tools to help me reach new levels of mental health. I am glad ACP his Nic on its staff.
Magret Dannenfeld of ACP had been a godsend to me. Ive met her during the lowest times of my life soon after a divorce. She had given me guidance, basically a blueprint on how to not only stand on my own two feet again but to thrive while doing so. Magret is very competent professionally, shes also genuine, compassionate, and can relate to people on a humanistic level regardless of their race/cultural/religious background. I dont believe Id be where I am today without her strong support and believe in my ability to succeed
I was supposed to have a follow up appointment, and never got a call. I have been 3 weeks without my medication, and every time I call to get it figured out, they send me to another line which sends me straight to voicemail. Whenever they call me back, I never actually receive a call, I just receive a voicemail telling me to call them back.... have been in this cycle for 3 weeks and not quite sure what to do for much longer without my medication.
Ive been seeing Magaret Dannenfeld for I think 7 years now, she helped me get my life off of rock bottom from 10 years of untreated ptsd. My experience with EMDR therapy and Dr. Wolf for my medications have always been extremely helpful. They are flexible, and Magaret has checked in with me when I needed to schedule an appt but was having some mental stressors conflicting with that. I know online therapy is getting popular but you really cant replace (precovid) talking in person or doing a Tele appt!
I called to see if I could move my appointment with my psychiatrist up because of what I think are side effects of my medication. The person that answered my call straight up laughed and said that my psychiatrist had no availability. It was unprofessional and rude and I cant believe the gall of this person. I looked for customer service in their website and could not find anything.
I have had a pretty good experience at ACP with my psychiatrist—Sharon Shultz. The front desk receptionists are pretty friendly usually as well, it seems like they try to make people smile and feel comfortable. I would recommend ACP.
Great provider and great doctors. When I went with out insurance for a few months and got behind on my bill, they literally had the most lenient billing department ever haha. They are just like well what can you pay and work with you. This is one of the few places were i feel they care about who they see and its not all about money. They also take mn care. Keep in mind that this clinic prescribes suboxone and works with a lot of drug addicta who are seeking drugs or going through withdrawal. They are most likely experiencing prior authorizations with insurance and are too dull to understand that the clinic has nothing to do with that. I saw on one of the bad reviews the poster was told to call the hospital to get a refill. I garunteed that prescription was a Narcotic that she ran out of early from abusing and the staff was not stupid enough to fall for her junkie tricks haha. Great place good doctors.
Everyone was great-- from the girls at the check-in desk to Dr Brose. Dr. Brose was very cool, yet very professional. I highly recommend this Clinic.
My mental health issues are as unique as every other persons. Which is the problem: how do you define something to other people that only you can feel, only you can hear, only you can experience. Not to mention, seeking any type of assistance with these problems is sort of an oxymoron.Do I want my doctors, psychiatrist and therapist to have completely healthy Minds?Or is it better for them to have some sort of experience with their own mental health problems so that they can better understand who I am?For over 2 years now I still look forward to seeing my psychiatrist. Its one of the rare opportunities that I have to actually feel like Im being heard on a multitude of levels. ACP doesnt pretend like theyre experts on what Im dealing with. How could anybody be? They took the time to get to know me, gave me the opportunity to get to know myself, so that now when I see them, we work as a team to figure out whats best for me -always. And I love that.
Overall, ACP has been good!Lucky for me, my doctor believes in 2nd chances.So far, almost all situations that have occurred, have been dealt with professionally & quickly. Thanks ACP!😃
I love this place, first time ever doing great in therapy. Samantha your the greatest and you rock!!! 👍👍👍
I NEVER write reviews but would give zero stars if I could. I came to them to deal with safely switching off medication and going to a new medication. My first appointment was great but it’s been downhill from there. There have been some complications coming off my previous medication and finding a new prescription. As I have run into side effects or felt I needed to raise a dose it slowly has taken more and more time for them to respond. Their on call person is not licensed to deal with meds and will just tell you to go to the hospital. This last time through, I asked for a new medication as the one before was giving major side effects after a week or two of taking it and was given one that I can’t afford after asking not to try it. They offered to give me samples but I explained that regardless it was a medication that I did not feel comfortable taking and I needed another option. Since that call back to them on Thursday I have been without working medications and basically in crisis mode. My doctor took until Monday night to try to call back and I tried to call back within five to ten minutes and the automated system wouldn’t let me get in touch with her because the main clinic was closed. I called the next morning explaining it was emergency they told me my doctor wasn’t in and the front desk person chastised me for missing the call (I was at work) and said there was still nothing she could do and that no other doctor would help. She then proceeded to get verbally aggressive with me when I explained I was in crisis and had to have help. I am beyond frustrated and upset with how poorly I was treated by the staff there. I am grateful that my primary care doctor could help me out of the emergency because associated psychologists did nothing.
This group is the most unprofessional office I have ever gone to. Appointments cancelled at the last moment, phone calls never returned or only returned after numerous messages and charging late fees after a call to cancel more than 48 hours in advance. I was never able to talk to anyone in authority when I called to complain. Stay away from this group.
Impressive. Professional. Genuinely interested in and able to connect personally—with the people who come through their doors.Thats saying a lot for Dr John Brose and the staff at the Minneapolis office of Associated Clinic of Psychology. It rivaled the kind of customer experience youd expect at your favorite store or restaurant. If you need/want to select a psychologist...I dont believe you can make a better choice than ACP.Thats my short review, but I have more to say that you may find worth reading, since I learned that Dr Brose owns and is responsible for running ACP...My professional life has taught me there isnt just one thing that makes a business great. BUT, there is one thing that matters more than any other. Its the owner. Who they are, personally, and the way they hire and interact with both employees and customers, is the key to almost everything. Like a rock thrown into a pond, their character and spirit carries a rhythm across the entire organization. In this area, I believe Dr Brose and his crew should earn 10 stars.
I’ve been seeing a psychologist for years and she’s decent. I have seen a psychiatrist Jennifer wolf recently and she’s completely rude and not understanding. One day I sat in the waiting office for 45 minutes and she forgot about me. I let it go. One day I forgot my appointment and she sent me a threatening letter. She’s unprofessional in her practice and seems to not even care. She pressured me to make a decision about my medication yet didn’t give me any advice. What did you go to school for? I’m sorry your education was expensive and you need to pay back your debt but guess what I get it. I have my masters also but I care about my job and I am not just money hungry. Also when I started a new medication she accidentally gave me too high of a dosage so I had really bad side affects. When I saw her next response was basically oops. Guess you lost another client and you received another bad review.
My first experience at ACP will keep me coming back. I had a great experience! The receptionists are super friendly and knowledgeable. I immediately felt comfortable with Dr. Justin Miles. Dr. Miles is helping me with an issue Ive been dealing with my entire life, offered great advice, and helped me create a course of action, which is already paying off in dividends. I want to thank everyone at ACP for making me want to come back.
My first visit was great. I left with a clear understanding of my plan going forward. Im comfortable with my NPs recommendations and feel like Im in very capable hands.
My dads psychologist left the practice back in August/September. They left my senior father who was/is in crisis without a new psychologist. He lost their phone number and when we finally found it and he called them on Feb 6 (he didnt know the name of the practice) they told him he would be put on a waiting list for three months. Well now its almost May (three months) and hes left numerous messages and they arent returning his calls. Way to leave someone high and dry. Im so disappointed in this business. No wonder his very good therapist left. Do not recommend.
Good providers and group sessions.Great therapists and and Care Group.
Very satisfied with the services provided by A. Dummer at the SNF where I work. 5 stars all the way. Responsive, collaborative and very accommodating with whatever I request.
Rude lady on the phone when I called just now about adult adhd/autism testing. First impressions matter.
I just wanted to tell people to give these guys a second chance. I NEVER thought I’d say this especially after they ripped any level of trust I ever built with a therapist away from me. How they handled things was SO wrong, but it wound up being the best thing that could have ever happened to me. After what happened there, I started seeing a therapist that has helped me and my family more anyone ever has. Your probably wondering why I’m telling you to give them another shot then, but the reason is because before I had this negative situation with them, I saw the therapist Allison Asher. She was the first one who really got me to open up and learn to completely trust a therapist for the first time. I also saw Tara Broadwater there a couple times in the past and from what I could see, she was a good psychologist. Despite what happened and despite the negative reviews I wrote about them before, they still made a positive impact on my life at one point in time so I know their more then capable of making that same impact on yours.
I’ve been seeing a psychiatrist here for the past few months, i always had the appointments in the afternoon so i have to leave school early and miss a few classes. every single appointment i’ve been to they have been at least 40 minutes minutes behind, we have to sit in the waiting room waiting for a 15 minute appointment while i am missing classes and my parent is missing work. they can’t even send a text or an email before to let us know their 45 minutes behind. the doctors are insensitive and don’t listen, i leave this place feeling so much worse than when i came. today i was in my appointment and my psychiatrist was making suicide jokes and laughing about it, i felt so disrespected and invalidated. i can’t belive this type of care is okay in the mental health industry. don’t go to this place for care, trust me
Dave is one of the most caring therapists Ive ever had. Sharon is also amazing!
Stephanie Dibb is great, and has been helping me through some of the most trying times of my life. Dr. Ekberg is concise and to the point (which is all I really need from a psychiatrist. In and out quick). I will continue seeing these two. ACP front desk staff is warm and friendly. Sometimes there may be a chaotic day where they have to juggle answering calls and helping the walk-ins, but theyve always been very welcoming and patient.
I would wholeheartedly recommend ACP.The staffis always warm and welcoming.Magret Dannenfeld has changed my life!Her compassionate guidance has helped me immeasurably!Many thanks!
This is literally the most poorly run office Ive ever seen. Theyll cancel your appointments only hours before youre supposed to be there, then forget to write down your rescheduled appointment, and shrug their shoulders at you when you show up at the time they told you to. On top of that, theyll refuse a continuance on your medications, letting them lapse completely until they can fit you in (assuming they even remember to enter your appointment into their system). Administration staff is incompetent and doctors seem unsympathetic. Save yourself the time and frustration and go anywhere else.
Dr Wolfe is an AMAZING practitioner and actually wants to help people instead of just throwing a bunch of medications at them.
ELLEN WITKOWSKY IS INCREDIBLE, AND THE ONLY PERSON I WOULD RECOMMEND AT THIS FACILITY.
Terrible. after spending $1500 out of pocket i was told that my son gets irritable when he is not active! he is extremely active and in great shape. he has been suspended from school multiple times and seems completely bipolar. it is almost impossible to predict how he will act hour to hour. i suppose putting a treadmill in his classroom would change things. DONT WASTE YOUR MONEY HERE!!!!!!!!!!!!!!!!
Same thing as everyone else is saying, I missed my appointment on January 31st, now Im due for a refill on two medications and they cant refill them, dont return my calls and are a month out for me to get in with my Psychiatrist. The main number keeps telling me they are transferring me to a medical assistant and it goes right to voicemail every time. Not returning voicemails!
ACP saved my life! I started seeing Sharon a while ago and she is awesome really listens to me and lets me participate in decisions about medications.
Ive tried three therapists already and am seeking help elsewhere after theyve wasted eight months of my time. One therapist gave me news clippings supporting his political view, which is completely out of line. Another therapist assumed Im abusive because Im male (Im seeking therapy because my ex fiance had me kidnapped and attempted to have me murdered). If they work for you I think thats great. Personally, I suggest seeking help elsewhere.
Saw Dr. Eckberg several times and his complete lack of bedside manner is appalling. He never pronounced my name correctly (its NOT a difficult one) and never seemed apologetic about it. When I told him I felt disrespected, he acted like I was just another agitated patient off their meds. I told my story to another former patient and she said she experienced the same thing with him. Dr. Eckberg obviously doesnt care. The last straw was when my medication refills were up and Dr. Eckberg denied the request for a fill and would not return my multiple phone calls. Very unprofessional.
Thy switched me to suboxone from methadone and I really appreciate it thy are great!!!
So disappointed & sad with the care and service Ive received from ACP, their nurses, and Dr. Witowsky. I honestly feel like they dont care. I made an appointment in the beginning of the summer for the end of August. (That was the soonest they could get me in.) They cancelled my appt the day before and left me with no medication. I just dont understand what kind of clinic does that to its patients. I will be seeking care elsewhere.
Ive had an awful experience going here. I went in hoping for medication to help with my motivation / depression, and me and my therapist took the time to write up a good summary of my mental health and concerns to send to my psychiatrist. She didnt look at this at all. She asked me about my history of anxiety and I made it very clear that I havent had anxiety for years nor do I have it currently. Later I find out she prescribed me an anxiety medication and wrote in my treatment plan that treating her anxiety is the top priority. On my next visit I once again told her I didnt have anxiety and did not want to be treated for anxiety, and also told her the medication I had was not giving me any positive effects (because I dont have anxiety!). She kept with the medication and told me it should help my anxiety. Fing ridiculous
I scheduled an appointment theyvhave moved their office had some difficulty finding the location. I was 10 minutes late so I understand them refusing to see me but the psychologist I was going to speak with was so rude, stood in the middle of the waiting room skolding me about his timeframe and schedule which we still had over 40 minutes for the appointment. In the middle of a waiting room is not the time or place to belittle your patients. So much for HIPPA. It makes me sick that when people are trying to get the help they need and are treated less than human by these so called medical professionals. Sickening is the best explanation of this disgraceof a clinic who claims they are there to support and help people. If I could give negative stars I would how disappointing.
I think its pretty good there.
Very good therapists & managing medications.
Love this place...their very helpful and they listen and actually let you explain why you are feeling the way you do!!!!
Polite and professional
I had never received appointment reminders for anything, so had to pay a fine. Thats typical, but I called and cancelled the next appointment and got charged 50 dollars regardless. All I did was an intake session and ended up giving this place 160 dollars for her giving no advice or treatment regime.
I like my provider but it’s stupid that such a large company like this doesn’t offer an online patient portal or way to communicate with your provider outside of coming in for a visit. I’m sorry but we don’t all have $170 to throw at this place for every visit
Excellent place!! Offer Suboxone appt here. During Covid-19, they are still taking new clients & appts virtual or on phone. They offer DBT therapy and alot of different therapists for different needs. Its a one stop shop for mental health.
Everyone was polite and courteous and it was a good experience
Great clinic and doctors but poor scheduling. You almost have to get an appointment 2 months out to see someone.
The doctor was nice the appointment was quick
If youre serious about your mental health youll somewhere else!
Poor front office staffLack of empathy and lazy.Despite this, the doctors here are great.
I really love this place!!
Saw Dr. Ebrahimi. He was belittling, didnt listen to my concerns, and made feel not very good about myself. Isnt that basically the opposite of his job? Wont be returning.
Great place......treat clients great
Poor front office staffmy provider cancels all the time one time i was on my was and got there they said she just left she was sick then could not get in for 6 weeksDONT GO HEAR