Sent a laptop here for a repair I was originally told would be a weekend fix; several months of not responding to calls or emails later, I received the laptop back in just as bad of condition as it started in, in which time the warranty had expired. Would not go there again for repairs.

Aaron is super helpful, super friendly, and super affordable! He went above and beyond to make sure my MacBook Pro was quite happy before getting it back to me. This is my new guy in town. I’d give him six stars if I could.

Aaron’s tenacity won out over a new iPad that would not accept the User Name & Password I created and I found out that after so many tries, Apple locks you out. Aaron figured out a work around that saved a trip to an Apple Genius Bar during Covid. Thank you Aaron for not giving up.Great work and reasonable pricing for all the hours you put it. I would highly recommend Broken Gizmo for anyone who needs assistance with your personal computer or other device.

Broken Gizmo is a one-man owned business and this guy knows computers. My computer broke and I called him and he was able to look at my computer the same day. He was very professional and went above and beyond to get my computer working again (at an affordable cost!). I highly recommend going to Broken Gizmo for your computer problems.

My laptop broke down sometime back and I even took it to one of major chain and authorized dealer to get it checked. They could not find the right problem and even said that SSD has died and presented very costly options for data recovery. They could not even open all the screws of the laptop to check the hard disk and returned my laptop asking me to get it open somewhere else. When I came to know about Gizmo, I took my laptop there. This is one man owned business but he is very much knowledgeable, really helpful and gives all the right advices. He diagnosed the problem and fixed my laptop in less than 30 minutes. That was a really amazing experience and saved me lot of cost of any data recovery need or to think about buying a new laptop. I will highly recommend him for any repair, software or hardware problems with anyones pc or laptop.

This was a great experience. Hard to find at first, but the owner met me in the parking lot. He fixed my computer in 30 seconds or less. Best Buy wanted me to send my laptop off for repairs that would have taken two weeks. Hint Best Buy is not a Best buy they are complete liars and you are better getting your repairs locally done.

I received great advice and service with my urgent repair needs. Highly recommend!

Broken Gizmo is run by one guy out of his apartment, but dont let that fool you. He is professional, polite and helpful. He makes efforts to save you money. I came in with a laptop that would have required nearly its own pricetag in repairs, and he directed me to a better performing, cheap laptop. He didnt charge me a dime! I love my new laptop, and its thanks to him.

Another fan of Aaron! He was really affordable, fast, and great at trouble-shooting our problem. It turned out that when our son dropped his computer, he broke something on a board that had become obsolete. Aaron not only diagnosed it for free, he freely recommended a much better replacement that was not very expensive, we just paid him to recover the data and install a new hard drive.Well go to him for any help we need from now on!

Aaron was persistent on searching for a battery for my older laptop. It took a few weeks but just as I was about to give up he found one. He tested the ones he had received and had to send one back as it was a dud. He also managed to get the touch pad back to normal after it had bulged up from an expanding battery. I will be recommending him to others.

Best computer repair ever. This guy knows what he is doing. He truly cares about his customers and seems to be highly knowledgeable.

He repairs fast and the price is fairly reasonable. Highly recommended! Best customer service :>

After a quick search for locally owned computer repair shop I came across Broken Gizmo, I am not one who judges a book by his cover, I was not impressed/lured by the website design so i had to give them a call and later go meet the owner in person (yup, the owner ).After a good animated chat i knew this was the person I was looking for.After buying all my gourmet parts locally (Micro-center) I brought them all to Aaron and that is when you see what you wont see on a website or an add. Quality, meticulously neat and smooth quiet working system put together, knowledge and skills.I am glad I landed here and hope others will give them a try as well, the best part is, if you have any further questions or inquires the guy is just a jump and hoop away from where ever you are and...You will be supporting someone that lives in the same zip code you are. Local. The way to go.Thanks a bunch Aaron

Amazing service and extremely reasonable pricing! I was able to walk in and receive help immediately and was out of there within 30 minutes with my laptop completely fixed. Awesome customer service, really rad dude. Would 100% recommend this place if you need any computer services!

Aaron was great. Extremely fast turn around (24 hours), reasonable prices, and he even sold me a spare aux cord for my car! Highly recommended.

Great service! Quick turn-around time, very reasonable price and my computer is BLAZING fast now!! Wish I would have gone here in the first place instead of the Apple store

Great owner, completely knowledgeable. He can fix anything that uses electricity, and anything else he is interested in. Knows windows better than anyone i have met. Servers and every thing. As a business owner i am very glad i got the opportunity to meet him.

Aaron has a very broad and deep understanding of computers, mobile phones, software, hardware and operating systems. He has repaired/upgraded my computers in the past and provides professional, courteous service at very reasonable prices. Most recently, he installed solid-state hard drives in my computers and they fly! Highly recommended.

Fantastic - had an easy repair, did it quickly on the spot for low price.

I was having trouble connecting to the internet and he was extremely helpful over the phone. Professional and polite, seemed to really want to figure out what was going on and had a genuine interest in finding a solution.

Aaron is very easy to communicate with pc problems & very professional. My computer was a mess & he fixed it fast for a very reasonable cost. I will definitely be going back to him & highly recommend him to anyone.

A month ago I went around town looking for someone to fix my computer, but a lot of people wanted way too much for their services.Long story short, I got my computer fixed for a reasonable price and I am completely satisfied with it.I am glad I located this computer repair shop, I would recommend for others to come here as well.

Excellent Communication. Called and emailed me on the laptops progress. Clear Invoice. Suggested other things I could fix on the laptop, but did not push the changes if they were cosmetic.

I am from out of town and was at the convention center for a trade show when my laptop began to cat up. Tried to get help from HP and after getting very frustrated I called Broken Gizmo. They were awesome! Fast friendly service and my laptop was back up and running in a hurry at a very fair price!! Definitely recommend them!

I got my dell laptop repaired for battery issue and mac book pro for windows installation on it. Both the services were very quick with resonable pricing. My both the laptops are working fine. I would recommend Broken Gizmo as a first choice for laptop repair in twin cities.

Super helpful. 100% knows what he’s talking about - gave me a rundown of what was wrong with my computer and all my options and worked with me, my budget and my specifications to find a great deal on a replacement. And always answered right away when I contacted him with questions.

Excellent service and very reasonable price!Thanks for your patience and knowledgeable technical support.

The experience was frustrating, but Aaron was cool. The technician gave us a diagnosis, for free, on my ASUS laptop (the hinge and case had broken, so it wouldnt close without snapping in half) when we stopped by and was easy to talk to and friendly. He said he would be able to give us a recommendation for a part and a cost estimate later in the week.We waited a while and didnt hear anything, so we called him and were told that he had had a technical difficulty and had lost our number. He was very pleasant about it and gave us a link to the part and ordered it for us.When we received it we took it in, but ended up having to come again later as we needed the computer back that day and hadnt realized he was closing so soon (we were falsely under the impression he would be able to do it same day, 20 or so minutes). When we did get it in and picked it up sometime after he closed it in front of us successfully. but told us the part we paid for wasnt the correct one (a seller issue) and he had to do some gluing to get it to stay.I was thrilled it closed and left. A couple of days later upon opening the computer and then trying to close it the same part of the computer broke (the hinge was still fixed, but the structural part of the casing was busted still) and we contacted Aaron again. He told us that that sucked, and he would look for a better from a more reliable seller.At this point we were frustrated, partially due to not being able to use the computer anywhere properly and partially due to financial strain. He found the new part and it was pricier than the last, but offered to take care of it for no additional labor cost.We got it to him and he fixed it within a couple of hours, but had to tape the frame of the case to keep it from popping. He explained ASUS must have some difference in manufacturing/serial numbers from when I bought the computer because the part still wasnt quite right.However, the computer has been opening and closing successfully for a few weeks now, much to my delight. Aaron was pleasant to work with even though the experience was frustrating.I would recommend his work to others, but keep in mind that part ordering doesnt always end up how you expect and same-day fixes are a strain on a one-man crew.

(This review is by Kim) Aaron at Broken Gizmo was extremely prompt in emailing me back and even provided help on the same night! Professional and I would definitely recommend. Thanks again!

Aaron was clearly very knowledgeable and competent. He fixed a multi layered problem that another place had failed to fix, found a replacement part for only $4 and even fixed a dent in my laptop lid.

Aaron is the best, lost him for a while. Happy I found him again. Honest, smart, and a cool guy.

Fantastic experience. Very knowledgeable, helpful, went above and beyond, and honest. Will use again.

Broken Gizmos is so great! They help with problems big and small....very knowledgeable and kind, plus reasonably priced. They were also great about explaining to me what was going on so I learned a little something. I would recommend this place to any friend.

Excellent service, excellent work, excellent price! A great choice for computer repair

Incredibly helpful, offering free advice and diagnosis. Definitely earns his 5 star rating.

Aaron built my pc really fast for a great price. Highly recommended!

I would highly recommend this place! I came in with a water damaged laptop that was unable to be repaired (due to lack of available parts, not skill) and he charged me an extremely fair price. I was expecting to have to pay for all the time spent trying to fix my computer, but instead he charged me a flat rate and gave me advice on what the best plan of action was for scrounging what I could out of my broken laptop. He was very knowledgeable, and able to explain things to me in a way I understood.

Aaron has the experience and talent to recognize the problem with your device and repair it quickly while respecting your budget. Great advice, professional service, tremendous value.

Aaron is fast and professional. He is my go-to guy for anything computer related. I highly recommend Broken Gizmo!

Great service and reasonable price!

Really great guy! Helpful honest and friendly!

I was able to walk in with my computer and get immediate, knowledgeable, reasonably priced help.

Im a small business owner that requires security and efficiency across all my electronic computation devices and internet connectivity. Ive known Aaron for a number of years, and his background and sterling street rep in the private investigation field and his long-time demonstrated expertise in technical matters relating to surveillance, information and computer security led me back to his door when he opened up Broken Gizmo almost seven months ago.Heres the things that make Aaron the go-to guy if you want fast, efficient, and cost-effective computer repair, configuration, or advice:1) Aarons a street guy -- he understands how to get the best benefit for your buck. As an example he finds you the cheapest parts so you can buy them yourself and bring them to him to save you money. From a security perspective, hes as good as it gets -- he understands the mindset of hackers (MR. ROBOT!!) and is the best at providing low cost effective modifications to customer procedures and/or hardware-software solutions to make sure that somebodys not sniffing your bank info or spoofing your Facebook account.2) Aarons a pro -- hes been in this business a long time for folks like Geek Squad, etc. so you get the benefit of a lot of top-shelf training AND extensive experience for a fraction of what the other guys charge. Hes been the go-to guy for major companies and retailers selling computers and other electronic gizmos.3) Aaron is VERY reasonably priced. $1 a minute = $60 an hour. Plus he gives you a free consultation up front so you can manage your expenses, and provides you options ranging from having you buy the parts he selects yourself to putting a fixed flat fee on certain repairs. Hell work with you, which is the advantage of working with a small business owner who can exercise flexibility. How many big box stores will negotiate a flat rate with you, save money for you by showing you what parts to buy where, and cut you slack till payday? Not any I know of.4) Aarons trustworthy. He has to be, or he wouldnt have been around all this time with a roster of past clients thats pretty impressive. So if youre worried about the pictures of you and your significant other dressed up as Furrys Doing The Freaky in boudoir pictures, dont worry -- hes a pro, wont say a thing!5) Aarons a local and a small business. Be resilient and support your local neighborhood fixer/Maker instead of the Big Box Machine; take your money and your broken gizmos to the same guy you see in the local coffee shop and local bar. Do your trade local!Get your broken gizmos fixed at Broken Gizmo, and tell Aaron that Marcus sent you....

The technician knew very quickly what was wrong, my service was thorough, and as my timetable changed, he went out of his way to make sure I got my machine back when I needed it. If I ever need repairs in the future, this is where Ill go.

There is no better place in Minneapolis -- not even close!