My large area rug was in need of cleaning after years of dinners and dogs, cats and all that goes with living, a beautiful carpet but it felt almost “crunchy” no loft and colors dull.American Rug Laundry came to the house and picked up the large rug for a very reasonable price, and returned it to my house in the promised time and WOW, what a difference. The colors so vibrant and the pile lifted, clean and soft. Really it was very good value- I would highly recommend them. I feel like I bought a new Persian carpet!
We have used this company for years tolaunder our Persian rugs. Their work has always been exactly what we wanted and finished on time. During our most recent cleaning, we received a call that repair work was recommended on one rug. (Yes, we knew of the problem but had not considered repair.). We agreed, and the rug was returned, on time, with the others. with the work beautifully done. Our continued use of them to launder our rugs is the best recommendation we can give!
I had an area rug that needed cleaning and American Rug was recommended to me. I received prompt scheduling and the cleaning was thorough, reasonably priced and finished when promised. I will definitely use them again.
I had used a different rug cleaning service in the past and was looking for a business that was better at cleaning rugs. From the time I made my initial contact, they followed up on everything they promised and the my area rug was delivered with utmost care. Very happy! My go to for all my rug cleaning going forward. Thank you!
Renter had 2 long hair cats. area rugs covered with hair/dirt. always have used American Rug laundry. they do a very thorough job
This is the first time Ive sent a rug for cleaning. I am amazed at how clean and brand new the rug looks. I will definitely use their service again. The whole experience was great, everyone from the person on the phone to the people who picked up and dropped off the rug were knowledgeable and professional. Thank you!
The man who helped me was super friendly and knowledgeable. When I got my rugs back they looked great! I will use American Rug Laundry again.
Professional service. First time using their area rug cleaning. Was done well in advance of estimated completion. Used a coupon. Frequently have coupons on their website-Prices reasonable when using coupons.
I have used American Rug Laundry for 25 years. They provide consistent friendly service while cleaning my rugs. They also offer pick-up and drop off, which I have used with my larger heavier rugs. I would recommend them as a quality rug cleaner.
My oriental carpets were cleaned by this company on 2 occasions. The men who picked up my carpets were very polite, knowledgeable and also moved some furniture.I was also very happy with the quality ofcleaning and all carpets were well wrapped in brown paper for protectionwhen returned.I have used American Rug Laundry for several years..very happy with the quality
They are extremely friendly and very professional. They are knowledgeable about rugs. The best part---the rug came back more beautiful than I even remembered.
Friendly experts who give great guidance. Worth every penny.
These people are great! Great service, excellent cleaning and lots of ways to save money!
If you have animals you understand the need to get your rugs to the spa 😅 our dog and cats LOVE our rugs and you can tell, but after sending them to ARL our rugs are fluff and dirt free! With their contactless pickup and drop off right to my door it was the easiest experience, the hardest part was just missing our rugs but let me tell you SO worth it.Our rugs complete our home, in my opinion a home isnt as cozy without a rug and a rug isnt clean unless its been to ARL.Lifetime customer right here, and the critters agree! Lovely customer service and the kindest folks around.
Excellent work. I used them in the past and I will in the future.I’m very satisfied
American Rug Laundry deep cleaned two oriental rugs for me, the larger of which is very old and had been in my grandfather’s house before it came to me, many years ago. It needed repair as well as cleaning and ARL did a beautiful job repairing and reatoring it to near-perfect condition and bringing out its gorgeous colors. On the day promised, they returned the rugs to my apartment and helped me place them exactly where I wanted them. I was thrilled with the quality of both their work and their excellent, helpful service. I will certainly recommend them to my friends and use them again myself in the future!
They cleaned and treated an area rug that is by the front door year round. It looks great and was ready several days ahead of the promised date. There was no waiting at drop off or pick up and the price was reasonable.
Had 4 rugs cleaned! They all look great. Miles, the man who helped us was so very nice. Definitely would recommend this company.
I have used American Rug Laundry in the past to clean my hand knotted area rugs. I live on a lake and have two cats so my rugs get very dirty. They always do a great job getting the rugs clean and this last time was no exception. They are not always able to get every stain out but are always upfront about what they can and can’t do. My rugs look new again!
The rugs were examined when I brought them in. Price quoted was fair. Rugs were ready on time as promised and they look fabulous. Could not be happier
We always have our rugs cleaned here and have recommended them many times. We almost forget how good our expensive orientals look. And we have an IKEA rug that we love that they do as good and careful a job with too. Highly recommended.
I liked that they knew more about my rugs than I did, and made sure to communicate with me before cleaning to ensure the best result. Even the delivery people were professional & thoughtful, refusing to leave the rugs on the step as instructed, due to a sudden rain. ( I was there to let them inside) Great service!
Excellent service from Rick and everyone! I brought in a patchwork rug of unknown fabric and received star treatment. The white was very difficult to clean, so Rick cleaned it a number of times, with different techniques, checking in with me on his progress. I certainly was not expecting such individualized, above and beyond, service. The end result looks great. Everyone there is so helpful--they even brought rug out to car and put in trunk. Thank you so much!
Have had multiple rugs cleaned at American Rug Laundry and each time they do a great job and are very professional and friendly. Love supporting them and were lucky to have them in our neighborhood.
Terrific knowledge of rugs. They can clean your rug AND tell you its origin. I also had a rug repaired and they did a great job.
We have been extremely satisfied customers of American Rug Laundry for over 30 years. We have been taking our area rugs to them several times a year. Service has always been excellent. Absolutely no problems. Their periodic rug cleaning sales are an excellent value for the money.
Over the years, my wife and I have purchased half a dozen rugs from American Rug Laundry. The best way to assure that they keep their value is to have them professionally deep cleaned on a regular basis.Richard W.
I absolutely love this business! I had a beautiful but very old rug that had never been professionally cleaned. When I got the rug back, it looked new! The colors popped and they also did a binding repair on one side plus I purchased a very good pad to go under the rug, per their recommendation. I highly recommend this business for all your rug cleaning and repairing needs.
So courteous when I brought rugs into Golden Valley. Prompt turn around and nicely cleaned!! I’m so glad I didn’t discard the rugs!!
Fantastic service and quality of work. Will recommend and use again.
Great selection of a variety of rugs from contemporary to traditional, new to vintage and antique.
Excellent service and my beautiful rug was cleaned carefully and beautifully!
Very good for any kind of carpet a rug even the very valuable one!!
I have used ARL for many years. They are conscientious and reasonably priced. I would not take my rugs anywhere else.
I have had multiple area rugs cleaned with them, they are always professional and on time, and I appreciate the details they can give me about my rugs; hand woven or not, country of origin, an idea of the value.They do a great job of cleaning in particular with the pet stains and odors!
Very courteous and professional. Picked up, cleaned, and returned my area rug all at the promised days and times. I was quite satisfied with the thorough washing and cleaning of the rug.
Staff is very knowledgeable, very accommodating, personable and did GREAT job.
I brought in a stained Mexican rug that my Mom had bought in the sixties. There were some significant stains. They did a great job on getting most of the stains out, and at the same time, avoiding the bright colors from bleeding. Im very happy!
Great job, fast service. I’ll go back
Very good job cleaning a very soiled rug. Rug seems to lie better and having a rug pad underneath really helps! Wish more stains could have lifted but you did what you could. $10 for pick up & delivery is such a great service! Thanks.
We use American Rug Laundry to clean our hand knotted wool rugs and our hand knotted silk rug. Their work is exceptional. The rugs come back looking perfect and new.
I have used American Rug laundry for over 20 years to clean my area rugs and they are the very very best!
I have for years wanted American Rug Laundry to clean my carpets and finally was able to get all 10 of them in. They are once again as beautiful as when I purchased them. Thank you so much!
The best rug cleaners in the Twin Cities. I wouldn’t take my rugs anywhere else. Consistently professional and great value!
Very professional and knowledgeable. Great coupon deals!
They do an excellent job everytime. Customer service is great.
American Rug Laundry does a very thorough cleaning in a timely manner. Quick response when I had a question. Delivered as promised. I don’t use anyone else for my rug cleaning.
Exceptional customer service. Recently, I took in a rug with a large stain and was told it very likely wouldn’t come out, or the fibers under the stain may break down during cleaning. Got a call for more information about said stain, and then follow-up texts with images of the before and after during cleaning—with step-by-step details of their strategy to remove it. These people truly CARE for rugs! Highly recommend.
American Rug Laundry was fantastic; not an issue at all to pick up at one location and drop off at another. The documentation they provide for your rug was unexpected and great to have. Easy to get on the phone and ask questions if needed. Will definitely use them again.
Sign up for their emails, great deals on rug cleanings! I like that they will pick up your rugs too. My rugs always come back looking brand new.
They are the best! Been using them for years!
I was so disappointed with the outcome of the two services performed. I had a couch cleaned (in home) and a rug sent out for cleaning and both were returned to me in far worse condition that originally presented in. I called following the in-home service because a (new) water mark was left on the cushion and a field manager came to spot clean. It still was not fully restored after the second appointment. Sadly, my favorite area rug went to them for cleaning and was returned to me severely discolored and smelled like a mix of water and dirt. While their level of service was excellent, the result and level of care for goods entrusted was very poor. Unfortunately, I cannot recommend this service.
The company cleaned two rugs. They came back like new — bright colors, plush textures. Best of all they repaired the fringed edges our puppy had destroyed. (Our fault in not having dealt with this better!)One now has fringe again and the other neatly surged. Restored aa well as possible. Thanks.Thanks also to your friendly and helpful staff — Avia, Tiba, and Mike Ulick.
I also had throw pillows cleaned and was very satisfied, I would recommend this company to anyone in need of there services nine out of ten very good
I have been a customer for 40+ years for cleaning hand woven Turkish rugs and have Always been more than satisfied. I have also had the end binding of a hand woven TurkishRug repaired and was very satisfied.
I’ve used American Rug Laundry for the past several years. They have done some amazing work, removing dog stains and odor. I rely on their work and trust them with my most expensive rugs.
Honestly I think my rug looks cleaner than it did when it was new! They took a tired, dingy rug that had been in a high traffic area with pets and kids and returned it to a vibrant, clean, soft rug. Worth every penny!
This could not have been easier! They picked them up - literally off the floor- they take them away and they bring them back and put them exactly as they were. Clean, fresh-smelling and gorgeous. So worth it! So easy!
Love this place! Great customer service and timely work!
I have used the Rug Laundry for at least 30 years. They are the only ones I know of that actually wash my orientals with detergent and water. The machine shampooing services can not even come close. I have dogs who have accidents and they can remove almost any stain I have sent to them. It is amazing how they restore well used and well loved rugsI would recommend them to anyone.
Customer service is the best! They helped me w an estimate for several rugs, offered great suggestions, and even helped repair a rug w frazzling edges—and it all turned out beautifully!
I have used American Rug Laundry for years for cleaning my area rugs. At one point I used a different company, and the difference was night and day. With the other company the pet odors were still in the rugs when I got them back! American Rug Laundrys deep clean gets out ALL the dirt, ALL the odors, everything. I will never use another rug laundry. I have some fairly inexpensive rugs, and also one that is very nice, handmade, which I purchased overseas. They all look terrific when they cone back from American Rug Laundry.
We have a handmade Moroccan rug that was in need of repair and cleaning. They did an excellent job on both! Will definitely go back! Thanks!
We have used American Rug Laundry exclusively for cleaning our rugs for over 30 years. They are very good at what they do. I have always been pleased with the friendly, professional staff and service we receive.
Picked up rugs cleaned and repaired. Very good job. Fairly priced. Recommend highly.
Great pick up and delivery, excellent cleaning. They are experts!
They have taken care of my good oriental rugs for over 10 years now. I have a LOT of pets (over 400 pounds worth) and my rugs come back clean and stain free. Most recently a rug came back to me with the pile messed up. Without any stress they picked it up, recleaned it, and brought it back in tip top shape. I also had some repairs done to the fringe ends and the binding on the sides of anither rug. It looks beautiful, and will make the rug last even longer.
Pick up and drop off were very efficient and on schedule. Cleaning was well done.
The best place to have youre rugs cleaned and repaired! Incredibly knowledgeable about all things rugs and how to ensure your rugs stand the test of time.
As always, service was excellent, from the phone contact to the pick up and delivery people. Rugs came back spotless. They make everything so easy. I am grateful to be able to depend on such a wonderful business.
Fantastic experience. We had a handmade wool rug cleaned. The staff explained the process, quickly set me up with a pick-up time. Pick-up and return delivery were a minimal charge and worth the expense. Our rug hasnt looked and felt this great in years!
We had two wool area rugs cleaned and they made it easy, especially during these covid times. I opted for them to pick up and dropoff the rugs. They did a thorough job although they are a bit more expensive than other services we have used. Would use them again.
I am very pleased with the service I received, I was 0% interested in doing the DIY route to begin with and this has only solidified that. The rug looks great, the service was courteous and prompt. The staff explained everything in detail and the options and I got it back well within the estimated time range. Will for sure be back.
American Rug Laundry has been cleaningybrugs for years and thanks to their deep cleaning, my rugs still look + smell fresh. Ill keep brining my rugs to them. They do great work!
I dropped my area off and American Rug Laundry did a beautiful job ofcleaning it (my dog had thrown up on it). It was done in the time frame theyallowed for and looked lovely and refreshed (no longer smelled) on the return.. I highly recommend them.
The two guys who picked up our rug were polite and careful with their booties, worked quickly to roll it up and were on their way in just a few minutes. All of our questions were answered about timing, process, etc. Very nice, polite gentlemen. Same with the return -. Very was to do business with your company.
We have taken our area rugs to ARL for 25 years!!! They do a wonderful job, always check with us if they have concerns on our rug(s), and their communications are excellent. They have done repairs to our vintage rugs and done an outstanding job. People are friendly and professional. We also always buy their rug pads. They will guide you to the best pad for your rug/room. We will continue taking our rugs to them hopefully for the next 25 years! A++++
Flawless service. They do a great job, and I highly recommend.
I’ve been taking my rugs here for 40 years! They are clean and look great!,
I was able to send off two area rugs for cleaning, after some accidents from both my dog and cat left the rugs pretty stinky. . The process was smooth and easy, and I’m very happy with the clean rugs.One rug did have some stains that weren’t removable (which is certainly not the fault of the company, but my own). They added a personal note about how they worked on the stains prior to returning the rugs.I also very much appreciated the easy pick-up/drop off service since my car is not large enough to hold the rugs.
They do an amazing job’
Drop off was easy, they helped unload. Carpet cleaning was completed before the estimated time. They were very understanding abt storing our carpet during the rioting. They delivered carpet and our new pad as soon as we asked for. Every email and phone call was answered promptly and professionally.We will definitely use them again, and we definitely recommend them!!!!
They do a great job with my rugs!
I have used American rug several times and they are the best! It’s so nice that they pick up and drop off and they do an amazing job of getting out pet messes. I can’t say enough good things about this business!!
Was told stains may not come out. Laid it out last night and it looks new. No stains. Great job:)
Helped us get rid of moths. Did not oversell us.
This is the top of the line for rug cleaning. They are professional and have a wide variety of cleaning styles to fit different rugs/carpets. They took the time to explain the options to me and the benefits of each. Courteous, easy in and out, Covid-safe.
Had the frayed edges sewn and washed. Did a surprisingly great job. Looks wonderful! We’ve already told some of our friends.
Excellent customer service. Excellent job of fixing my carpets!
They did an awesome job cleaning and re-fringing an antique area rug. The rug looks so awesome. Would definitely recommend their services and would bring any rugs to them again!
They did a great job. They also helped us move the rug to and from the car...super easy and well done
I love American Rug Laundry. I bring my rugs there for cleaning, which is fabulous and totally restores my rugs and I have also bought several rugs from them. Customer service is superb!
Thoroughly happy with the cleaning and customer service!
We have had our rugs cleaned by America Rug Laundry multiple times over the past 20 years as our menagerie of pets have been hard on all floor coverings. The service has always been remarkable. Would highly recommend!
Great job on my very large area rug! Used the GV location, felt Covid safe interacting with the folks there. Done on time. Thank you for a great job!
Quick and easy. They know a lot about rugs! I had them clean two rugs that have been in the family for over 30 years -they now look brand new. Quick turn around and reasonable prices.
Efficient and rugs returned clean and in good repair.
The process was professionally handled and the area rugs looked terrific when returned.
I first heard of this company when I worked in the drapery dept. at Marshall Field.They were very well respected by the carpet sales personnel.I needed my Oriental carpet cleaned and trusted them to clean tae great care with it.They came to pick it up on time, kept it exactly as they said, two weeks, and delivered it back as promisedThe carpet is beautiful. The colors are vivid and bright as the day of purchase.The carpet was once my mothers, and I am very happy and satisfied about choosing them.