I really want to thank Doug, Nick and the guys at Green Garage for coming to my rescue again. This was not the first time this summer I needed my car towed to the shop. Im sure they are tired of seeing me car . But no matter what they always make the time to fix it as quickly and affordable as they can. That is the only place I will take my car and I highly recommend you do the same. They are all an awesome bunch. Thanks again for everything you have done for me!!
Friendly, professional mechanic who is very knowledgeable. Reasonable prices, exceptional service. 5/5 take your vehicle here for anything from an oil change to a new transmission.
If youre looking for a mechanic with integrity and skill, look no further. These guys were very kind and fair. Would highly recommend.
Car died (alternator) on the way to work on a Friday morning. I called when they opened and I managed to jump it long enough to get to these guys 2 blocks away at 4pm. They somehow got it done by Saturday at 11am. Great team with a fair price and efficient work--highly recommend!
Very friendly, knowledgeable and professional. Was just getting my car checked before a road trip and was in and out in 45 minutes, they are very honest and will come back for future service!
I’ve come to this garage for years and cannot imagine going to a different garage! They are so wonderful and accommodating. Any little problem I notice, they’re more than happy to see me and explain everything in detail to me. It’s comforting to know that I can count on a garage to be completely above board, honest, and not take advantage of me because I’m ignorant of cars. I’m moving soon and will happily drive across town to have them service my car. Seriously, take your car to them. You won’t be disappointed! And a big THANK YOU!!!
Great local place where the professionals are honest with you. Im very grateful to have them close by. Thanks!
My dads truck brakes were wearing out. They fixed them and got it back to me the next morning for my drive to Duluth. I trust these guys - they always give me a fair price and work with me plus explain things well, even though my car knowledge is basic to non-existent. I cant recommend them enough.
Ive used many garages in the Twin Cities, and must say that I have been favorably impressed by several, but Green Garage consistently stands out from the crowd. At this point, theyre the only mechanics I go to. They do quality work, are up-front about pricing and have never tried to up-sell me on anything, and generally get things done with a very quick turnaround. But perhaps what Ive appreciated the most is the quality of communication. Theyre very good at making sure that customers understand whats going on with their vehicle, and keeping them informed as repairs progress. Highly recommended!
I’ve been going here the last few years for standard checks/maintenance and oil changes. They do an amazing job with all services and I fully trust all of the recommendations I have been provided. They also do a great job at explaining recommendations needed. The service is fast and the staff is always super friendly to interact with. I’ll continue to go here and would highly recommend!
This place has excellent service, the techs and manager are knowledgeable, and they dont gouge you on the prices. Everyone I talk to about the work I get done here, and prices, always tells me I got a great deal. Ive always been able to make appointments in less than a week, and theyve never needed my car for more than a few hours. Plus, if you dont have a ride, theres plenty to do in the neighborhood!
They were nice,friendly and they got the job done fast
Incredibly honest, helpful, easy. Didnt get the news we were hoping for about our older hybrid, but they didnt pressure us into services. They explained why it wouldnt be worth the cost of the repair. Didnt even charge us for a diagnostic, where the dealership would have charged $200!! Highly recommend.
Great Service on my first visit. Would recommend. Very competitive prices, with speedy turn around.
Amazing service done quickly and efficiently. Doug was working at the time. Definitely somebody you can trust! I’d recommend this place to anyone!
They did a wonderful job to my f150. My new go to, garage and truck service, Control arm and ball joint. Thumbs up to this service.
Great neighborhood mechanics. Fast service at great prices.
Great, friendly staff. Im going back on Tuesday!
I’m not one to write reviews, but my recent experience with Doug at Green Garage was so seamless and awesome, that I feel obligated to do so!I have lived in the uptown area for years and have never found a shop I’ve been happy with, until now. From start to finish, the process was not nearly as painful as expected, especially for us gals who are a little out of our element in an auto shop. Engaging and accommodating, Doug and his brand of customer service, plus quirky humor, made the experience almost fun! The ease and timeliness of scheduling an appointment, the offer of a loaner vehicle, straightforward quote & information, topped by very reasonable pricing, all make for a happy return customer. Thank you Green Garage, Doug, and your team, for making my day!
Doug and his team were impeccable with their customer and auto services, promptness, and communication. The pricing for repair and additional services was affordable and reasonable. I had to drop it off a second time to tighten up a heat valve (or something) that was making rickety noises under the vehicle, and Doug and his team fixed it in less than 30 minutes and my car is now driving and sounding peacefully. Overall, I am very satisfied and confident in Green Garages quality attention to my vehicle maintenance and repair needs.I highly recommend their services.
I had the best experience there. They are very professional and friendly. They dont overcharge or try to make to spend more money unnecessarily which unlike other places I have been to is very honest. I highly recommend it.
Professional and easy to deal with. Highly recommended! There to help, not to suggest unnecessary add ons.
Would not recommend my wife’s Subaru was just fine before we brung in for some small repairs now the entire car is going out we are from mn and broke down in middle of Wisconsin a week later this other shop that they sent us to can’t figure out why car is failing.
I love this place! I’ve never had so many car problems until this year and they are super reliable, fast and have impeccable customer service 10/10 recommend!
I kid you not when I tell you, this is the best service I have ever received! They have the best prices and the best service. I am so happy I found this gem of a shop. I will be coming here for all of car repair needs! Thank you so much!
I stopped in for fresh winter tires on my new F150 and this shop took great care of me! Nick, the owner, as well as his team are very passionate about what they do. I recommend all of my family and friends to utilize the Nelson Automotive shops. Thanks guys!
I went here on Thursday March 25th 2021 for them to place new brake pads on my VW Jetta. Unfortunately the brakes I bought were for the wrong year. I was contacted shortly after dropping off my car with this information. They also informed me that my calipers in the rear would need to be replaced and quoted me 1000 dollars for the calipers, brakes and rotors. I informed them that I would just take care of it seeing as I have worked on my own cars for years and was just going in for the conveniency aspect considering I am a health care provider that travels from client to client and need a reliable vehicle. When I return to the shop they gave me my keys and were polite about the exchange. I get into my car and notice that there is a Brake Pad Wear Indicator light on my dash which wasn’t there before I dropped it off. I then went to work on my car on Sunday March 28th and come to find out that they have over torqued my tires making it practically impossible to undo. After working on taking off the lug nuts for an hour I undo them and place on the new brakes and rotors and replace the caliper and notice due to the negligence the other rear caliper needed to be replaced. After all that I noticed that someone had cut my brake sensor at this shop. I’m not sure if they thought just because I’m a young female I wouldn’t notice all of these mistakes and would return. I’m honestly disappointed and sick to my stomach that there are people working at this place that would do such a thing. Thank you.
Update: July 10, 2019:My experience with Nelsons Garage (Green Garage) did a 180-degree turn for the better. I am incredibly satisfied with the service provided by Nelsons Garage (Green Garage)-East Hennepin Ave location. I had a very honest, open, productive conversation with Nick Nelson owner of Nelsons Garage-Green Garage. Once he read my initial review he contacted me by phone and asked how he could make my experience with his auto repair shop better. I explained the issues I had with the Nicollet Ave-Green Garage/Nelsons Garage location and he graciously offered to see if he could get my 1997 Ford F-150 Truck fixed, no charge to me. I was stunned. This isnt something you get from local mechanic shops but Nick wanted his shop to stand out in the neighborhood and the community.I scheduled to drop my truck off to the East Hennepin location and coordinated things with Tim, the manager who by the way is a great person to talk to and work with on your vehicle. To the defense of Caleb and the team at the Nicollet Ave location, the problem that was finally diagnosed was something a bit beyond the knowledge level of that team. This took a seasoned, veteran mechanic who has seen this issue before to diagnose and potentially fix.Note: To Nick Nelson, it would be good ideas to have all locations coordinate a knowledge base when one location is faced with a diagnosis like my truck. Get help from the other shops. This bolsters the strength of Nelsons Garage in all locations.Nicks team went above and beyond to make my experience productive, respectful and I am forever grateful to them for that. Nick refunded all of the money I had already spent with them at the other garage trying to diagnose my truck issue. I know what is wrong with my truck, I can take steps to get it fixed or sell it. Knowledge is power and Nick Nelson and Nelsons Garage gave me the power I needed.There are not many shops that would offer to refund all of your money and diagnose your problem at a low to minimum charge. Not many mechanic shop owners with the character, integrity, honorability, respect to provide the service he provided me. This is rare in the world and rare in the Twin Cities area for auto repair shops.Nicks business is based on his ethics, values, character, and morals and from my experience they are top notch. People should not take for granted that auto repair shops like Nelsons Garage are a dime a dozen, they are NOT!Many of the Mom and Pop auto repair shops are being priced out, bullied out, by the city of Minneapolis, by unethical developers buying up properties and buying off politicians to hurt small business owners like Nick Nelson and Nelsons Garage. We as a community need to stand with and financially support our neighborhood auto repair shops because if we dont all that will remain are the dealer repair shops where you overpay for the shiny new building and lounge area they have.If you feel you had a bad experience with one of Nelsons Garage locations I strongly encourage you to contact Nick Nelson before leaving a negative/bad review. I wish I had. Nelsons Garage will get my business even if I live on the other side of town or in the suburbs its well worth it.My initial review was less than 1 star because I left Green Garage without a clear diagnosis and out $288-$60 refunded initially. Nick Nelson, Nelsons Garage team have changed it to a 5 star review rating.________________________________________________________________________
Doug is a good person. I have not had any issues or concerns with Nelson shop
Very professional honest and trustworthy people. Go here if you need brake service, oil change, transmission, tune up. ETC . Plusthey have free diagnosis check.I highly recommended this place to anyone
I have no knowledge about cars and was very nervous about being taken advantage of. The mechanics at Green Garage were extremely friendly and kind. Turns out my car had a relatively quick-fix issue, but I took it in without an appointment, the mechanics took 45 minutes to fix it up and then didnt charge me anything for their service. Highly recommend Green Garage! Very friendly, excellent customer service, and a comfortable waiting room!
Doug at the front desk is the man! Dude hooked me up with some awesome tires for my truck and is always super helpful. Whole place does good work at a good price.
I recently had my catalytic converter replaced here and they were able to fix it the same day I called, and even installed the replacement hatch panel I brought in for free! I have been to the Green Garage a few times and they are great about taking the time to explain the issues with your car and discussing your options.
We recommend Green Garage to our friends and family weekly. Nick Nelson, the owner is such a wonderful person, so full of integrity. Theyre never after your money, and give top notch service for an honest price. Weve looked into places closer to our side of the city, but the quotes for even a simple oil change are 3x more than GG. Schedule your next Auto check with Green Garage. You will not be disappointed.
While we have brought our 4Runner here a few times and have had great experiences - the one today was not great. We dropped it off in the morning and they said they would take a look at it and call when they find out what is wrong. They called and said it was ready to be picked up (not having called before performing the service) and made it sound like a simple fix. Turns out it was $240. It frustrates me the clear lack of communication and them not calling before working on it. We felt blindsided and taken advantage of.
Great shop. Extremely professional. I highly recommend you take your vehicle here.
Always get great service!
Car turned into a piece of junk. Came to this shop and despite them not being able to figure it out because it was pierced to the core (odd occurence) didnt charge me for a few hours of complex labor, I sense they understood my situation and decided charging me as well as lying to me wouldnt be worth it.i hope this business sticks around.
LITERALLY THE BEST AUTO REPAIR BUSINESS IN THE TWIN CITIES -look no further! Caleb is the manager has excellent customer service skills and as a woman I feel comfortable and confident bringing my car to be serviced here. They have fair prices and go above and beyond. They repair foreign, domestic, and hybrid and they had the diagnostics to work on my Mercedes AND less inexpensive than the dealer. Save money and get excellent service here! Thanks to Caleb and Nick!
Ive been extremely impressed with this garage and the people who work here. They actively look for ways to save me money and make the repair process as convenient as possible. Ive never had to wait for service and have consistently been impressed with their customer service. Friendly people, and Ive never felt like theyre trying to take advantage of my lack of car knowledge. (Rather than charging me hundreds of dollars to replace something that another shop told me I needed to replace, they figured out a way to repair the original part for mere dollars.) I just love this garage and will definitely continue to take my car here.
Best shop in the twin cities
Very friendly. They dont over charge. My car was close to over heating and Doug got my car in right away. I wont trust anyone else with my car. Thanks a bunch guys.👍👍👍👍👍
Great, quick, and friendly service at a fair price. Ive found my new repair shop! Youll be hard pressed to find a more honest place. Highly recommend!
Very professional and courteous. I have always had a good experience with them. My car was fixed excellently
Had swift and highly professional experience. I Will definitely be return for all of my automobile needs
A good and honest car mechanic. Would recommend 👍
My car needed some repairs, and Nick was very helpful and friendly. Everything was really easy and the price was very reasonable and within my budget. I found where I will be going for all my future car repair needs.
I just moved to the Minneapolis area from Chicago. Went here for an oil change and complained about a really loud noise coming from my car upon acceleration. They changed the oil/filter with a fair price and fully inspected the vehicle and fixed the noise issue for free! I am definitely coming back here whenever I need my car serviced! Caleb was very nice and knowledgeable.
Could not thank the owner nick more than enough for not only being understanding but taking the time to figure out what works best for his customers and business as well!! Could not thank them enough for helping me out. I recommend this repair shop and I will be back!
I brought my car in because my air conditioner was not blowing cold air. The staff was very friendly and knowledgeable. All I needed was a freon refill. My overall cost was very reasonable, and I was satisfied with the way I was treated. My service was completed within an hour. I was pleasantly surprised by how clean the waiting area was and appreciated snacks and soda while I waited. Green Garage definitely earned a customer for life.
Great auto shop, quick, friendly service and at a fair rate. Had an alternator repaired for a semi-rare model the next day at rate that was maybe a little less than expected from what I researched online.As some other reviews mention, the charm of this place is Nick. He’s a personable and very knowledgeable guy. Will definitely be back for regular maintenance.
Reasonable prices. Very happy with their work. Great place to get your car fixed. Recommended.
I brought my car here and they didnt understand what my issue was. Customer service is great tho.
My go to place for when I can’t fix something . I do a lot of my own work and they always give me a far price . I’ll never have a issue figuring out a price and they have wiggle room. Customer for life and so is my girlfriend
So Im up in Minneapolis with my family, checking out potential move here from Florida. Now, Ive taken many road trips in various vehicles, and had to do work on them as I travel. Ive learned its the perfect time to take advantage of someone, as youre not going to be around to complain about it later.Before driving back, I wanted to get the alignment checked on my Tacoma, as well as see if there was anything else that might need to be addressed for long travel. They got me in on short notice, and not only reassured me that the alignment was fine, the truck didnt need other work, but alerted me that to what might become an issue down the line. Keep in mind that they know Im not going to be around actually do the work at their shop. And, they didnt (wouldnt even though I wanted to pay him for his time) charge me a dime.He even helped me find a place that I could get a part that had come off my truck! The green garage what I want all auto repair places to be: honest, efficient, precise. Thanks!
Traveling across country and popped in here for an oil change. Great service, so nice, did an excellent job, gave the car a complimentary 18-point inspection and checked a few other things I requested. Left very satisfied and confident our sweet car will make it the rest of the trip, thanks guys!
The best experience Ive ever had at an auto shop! These guys are friendly, knowledgeable, quick, fair, and honest. Incredible service at an incredible value. Ill be going here for all of my future auto service needs.
Customer service was outstanding. The tech was very knowledgeable about what work needed to be done, was honest, and thoroughly explained everything. Thanks guys!
Great service.
Excellent customer service and highly skilled technicians. A little more expensive than national chains, so not my first choice for simple repairs, but far more knowledgeable and persistent for diagnostics. The staff are very trustworthy and I never feel they are trying to up-sell me.
I love these guys. I wouldnt go anywhere else. Quick service, reasonable rate. They delivered my car to my house !
Awesome guy, my splash guard was broken and dragging all the way on the street! Caleb fixed my car for free. Will come back again. Cheers Green Garage.
Very friendly and honest garage with prices that beat the competition. Highly recommend Nelsons for all your car repair needs!
Doug is the best!
These are the guys you want working on your car. Caleb and his team are some of the best in town.
Brought my car in to Green Garage because it was recommended to me by a friend and it was the best decision I could have made. Fast and efficient and being a guy that doesnt know a ton about cars theyre very patient and knowledgeable in helping understand what was wrong. I highly recommend them to anyone.
I havent driven away unsatisfied once in the 2+ years Ive been taking my 10 year old car to Nelson Green Garage! Professional, and very customer oriented. Thanks guys!
Great place! Honest guys. Great prices. You wont be ripped off!
Fast and cost efficient repairs! Honest and knowledgeable! Probably wont go anywhere else from now on.
Reliable, honest, and quick! This garage has helped me keep up regular maintenance on both of our vehicles at a low cost, as well as keep an eye out for possible future necessary repairs. Conveniently located in our Whittier neighborhood! Both thumbs Up!
Excellent customer service and highly skilled technicians. The staff are very trustworthy and I never feel they are trying to up-sell me.
New management is among the most helpful, knowledgeable, and passionate I have ever met. Rarely do you deal with a company where they give you and your vehicle the kind of care and attention that makes the experience feel less like a chore and more like a form of therapy.I highly recommend this place. Speaking as a guy who generally wrenches on his own vehicles, there are VERY few I would trust with my vehicle, and Frenz is at the top of my trusted list.
Just replace oil and air filter from here. They were pretty nice and trying to save money for you. Highly recommend for someone who are looking for best car services with reasonable price in metro area. By the way. There are some coffee shops, restaurants and donuts store around here. You just need to find a place to stay and they will contact you shortly within 1 and half hours to pick up your car. Its simple!
These guys rock. I was having belt problems on my 2013 rio and when I came in the replaced the belts in an affordable and timely manner. When the issues persisted and I returned a week later they fixed my problem for free! I will be back for any car needs.
Clean, direct service that is to the point and handled well. Friendly staff, no fuss, no muss, and decent pricing. I appreciate their promptness, as well as the quality of service and reasonable cost compared with the dealership where I used to go for many of the routine service needs I have.
Helpful and inexpensive
I have been using their services for years and I always trust them to give me a fair price
Pretty great, accommodating and communicative and well priced.
Ive been a customer of this auto garage for many decades and the quality of the work has always been excellent!
Had an off feeling from the get-go when I took my car to another Nelsons location and it ended up here; my gut turned out right.When they moved my car here, they didnt lock it. The shop is adjacent a shelter for recovering drug users (which Im glad is operating there, and is badly needed), so youd figure they would be careful about this sort of thing. However, they werent, and my car was broken into, and several expensive items (GPS unit, sunglasses, backup wallet) were stolen from the center console and trunk (Id have missed this if they hadnt forgotten to replace the side panels in the trunk after taking it apart), and a cigarette was left in the cup holder. (I dont smoke cigarettes.) To their credit, they bought me a new GPS, but said they cannot reimburse for other items and told me theyve been taken to court over this before and have been found to not be liable for stolen items.I took the car after it would not start up. The first time, they failed to see any problem at all, so the $100 towing charge was for naught. The second time this happened, they were able to find the problem. The fuel pump needed to be replaced. They quoted this job at just shy of $1000. Once I looked up the parts and subtracted the cost of labor and parts from the quote, I found they were overcharging by about $400. This price dropped substantially once I communicated this by phone. (If I hadnt known this, though, Id be in the hole for quite a bit of money.) The fuel pump they replaced in my car was defective, so I had to bring it back for them to install a new one.While replacing the fuel pump, they broke a rubber gasket in the engine. They noticed this and replaced it. However, the fuel gauge is still reading incorrectly. On top of that, on a road trip shortly afterwards, my exhaust & muffler dropped down and rattled against the road. I pulled over immediately and took it to a local shop, where they were able to repair it shortly. The straps holding the exhaust on were fine; it turns out, the mechanics who dropped the exhaust and tank earlier hadnt properly replaced the straps holding the exhaust in, so when it hit a bump in the highway, it just fell out.To be clear, I dont own an exotic car thats hard to work on. Its a Chevy. After this, Ive done all the work myself and havent had any such issues. If I can do a better job with borrowed tools and YouTube, best steer clear of this shop.
Fast quick service. Ive used their other repair shop Eurotech as well. Pleased with the service from both shops.
Owner replaced our key battery, did some inquiries into a computer issue, and made some recommendations--all for free. Generous businessman!
Friendly, knowledgable, reasonably priced. I took my Pontiac Grand Prix here for a second opinion after getting a very expensive work estimate from another shop. This place took a couple hours to inspect my vehicle, gave me a very thorough explanation of all findings over email, and then the mechanic showed me on the vehicle where each of the problems were occuring and the impact of each issue. I have a very limited understanding of cars and the mechanic was very good about explaining things in a way I could understand. He was also very happy to answer my follow-up questions. Ultimately, this shop found issues the previous shop did not and offered fixed them all for less money that the smaller, but more expensive, work order at the other place.
My car was making some horrible noises so i toll it to Green Garage and had a fantastic exportable. This may sound bad, but it took a few stop in’s since I use my car daily as an outside sales person. Doug was more than accommodating, Nick allowed me to use a rental car and even drove me home at the end of the day before I was able to get the car. If that’s not service that’s above and beyond, I’m not sure what is. No matter the fix, stop by and see the Green Garage staff. Honestly, expertise, efficiency and customer service are all priorities here. They are owned by Nelson’s which has a few locations and this applies to them as well! Will always be my go-to garage.
They provided me with great service, stayed in communication with me throughout the process and fixed my vehicle right the first time.
Clean profession fast and courteous
These are real auto PROFESSIONALS! Friendly service, competitive pricing. Highly recommend :)
Excellent customer service!! Knowledgable and well trained staff. My expereince over the years keeps me coming back. I dont look forward to my car breaking down when does I know where Im going...Frenz Automotive!!
Great customer service, and they know what they are talking about and dont pressure you into unwanted fixes!
Been taking my cars to Frenz for 10 years now and Im happy to experience the same great level of service with new management! Consistently helpful, honest, and friendly. I hope Frenz Automotive remains in business for many years to come because I have yet to find an auto repair shop as reliable as them!Fun story - 10 years ago, I brought my car to them when a friend recommended them to me after my car had been sitting around for months after a nightmare bill estimate from Autopia in Uptown (they said my car shouldnt be driven until they fix it - with a hefty price tag). The folks at Frenz looked at it (and also looked at the list of necessary fixes Autopia gave me), assured me that the car just needed new rotors (and just one pair!), and that itd be less than $200. Lo and behold, they were right! The car ran great (and safely, might I add) until I said farewell to it after passing 260,000 some miles...That experience created a Frenz customer for life. Go to Frenz, you wont regret it!
Got the job done
Good
Great, honest service. Thank you!
Amazing and such wonderful considerate people
Good people
Great place