Serge was very knowledgeable, and easy to work with. I received quick responses to all of my questions and concerns. I live around 1,000 miles from the dealership, and they were able to help set up the shipping, so I didn’t have to try to figure it out myself. Overall very satisfied with my experience.
My family and I have purchased a total of 5 cars through Milford Auto Mall over the past 4 years and we cannot sing their praises loud enough! Pierre, Andi, and Bill are so helpful in all areas of the buying process. From no pressure test drives to amazing financing, we will only get our cars from them! Thanks guys for all of your help!
No pushy sales people. Lots of nice cars, reasonable prices.
I had a great car buying experience here! Both guys were super helpful and friendly, but more importantly they weren’t pushy or dismissive something that as a woman you really don’t usually get at car dealerships. I never felt like they were trying to take advantage. They gave me a good deal on my trade in. Everything about this experience was stress free. I walked away feeling great about the interaction and my purchase. I love my new used car! Would highly recommend this place.
Nice little private dealership in Milford MA. I had recently bought a new car I was not looking to drive in the winter. As such, I sought out a little Corolla 4 cylinder to tool around in for the winter months. Came across Milford Auto Mall with good reviews and they live up to it. Very casual experience meeting Bill, let me take the car out for a drive and it was in great shape for its age and showed no cautionary symptoms. We finalized the deal and even after the sale, they send cars to their local shop to have them evaluated and guarantee them to pass an inspection sticker. They found the power window module was bad and replaced it for me. Been driving for a few weeks now and zero problems. I would return to them for a used card any day of the week. It was a pleasant experience and I recommend if in the area.
Purchased a used car from Milford Auto Mall and I have to say that after purchasing numerous cars in the past 20+ years, it was the best & easiest experience that Ive encountered. Andreia & the entire staff were more than helpful. They answered all of my questions & concerns in a timely manner. I would highly recommend Milford Auto Mall to anyone looking for a used car. I am very pleased with my purchase.
I think I might have had the best experience ever when auto shopping with Bill from Milford Auto Mall. I was separating active duty military and was moving to the Boston Area. I had a Mini Cooper in Europe and absolutely loved it. I searched the web and liked a few cars and Bill stepped it to help me the rest of the way. The negotiations were easy and respectful, the purchasing was all done through online sources and speaking to them through email. The best part of all, I was coming into country with no car, no home and just asked if they could deliver the car to my hotel. Bill took care of me, when I needed some help. For that I will forever be grateful to Bill and will give him my business from now on! Thank you Bill!
I was looking for something very specific and just didnt want to settle for any other car. Most salesman will just keep sending new listings Bill listened and sent me one picture and I was sold! There was no pressure and lots of patience even when my dates changed a couple times. On their side the process was quick and easy with every question answered (even the dumb ones) I recommend them highly! And I love my new car!
Simply put, I had the best car-buying experience I’d ever had. I have never bought at an independent dealer before, so I was rather skeptical to see what looked like the stereotypical used car lot. Right away, the people there (Bill, Pierre, and Andi) put me at ease. They were super honest, welcoming, and down-to-earth. No high-pressure tactics here. I did my research, and I knew their asking price was great. They gave me a fair price on my trade. Honestly, the time spent making a deal and then the paperwork was totally great. They assured me they stand by their work, and I believe them. I even had the car double-checked at the dealer, and the car was in perfect condition. Thank you, Milford Auto Mall, for selling me a great used car at a great price!
My nephew bought from here and had a fantastic experience. I recently picked up a 2009 BMW X5 and had a great experience as well. Friendly, courteous, helpful patient and not pushy at all. We compared several cars all side by side had them all running going through them all. Finally of the 3 we decided, they got us approval plates and were always keeping us informed. We had one issue that showed up after we took it ( very minor ) that didnt show up on our road test. Spark plug issue causing a misfire, we called and was back within an hour. They had it fixed while we had lunch and were very apologetic. Honestly, it wasnt their fault it happens but their customer service honestly and integrity will keep us as loyal customers. Highly recommend
We found what we were looking for at milford auto mall. Overall experience was excellent
I came to Milford Auto Mall to purchase a car after I graduated college, and I couldnt be happier with my experience. Pierro and Andreia really helped me to find the right car in my tight budget, and one year later my car still runs like brand new! Thanks for hooking me up guys, I’ll be sure to come back when it’s time for an upgrade :)
Great experience! Very helpful, honest, and friendly staff. While they were getting my car inspected and registered, Bill kept me up to date on the process. Later, when (I thought) I had an issue with my new car, they were very quick to help me (luckily it was my own mistake, car was fine).
Very happy with my purchase made here! Most honest people I’ve ever dealt with when it comes to cars. Easy process and very welcoming staff. Comfortable environment! You won’t be disappointed!
Our family needed a car for our 17 year old Daughter. The team at Milford Auto Mall were so very helpful, I cannot imagine buying anywhere else. They found the perfect car for her and the people at Milford Auto Mall made the process painless. Once we agreed on the car, they took care of all of the details so we were able to drive out the same day.
Bill was BEYOND amazing in helping me through the process of purchasing a 2010 Toyota Highlander. I had never purchased a vehicle through a dealership before and I was in an accident just days prior to contacting him. He helped me through each phase- from stopping by for a test drive within 15 minutes of my call in, to explaining financing to me considering I had literally no idea how any of that worked, to helping me find a good rate with a credit union that would work since I live in NH, to purchasing the vehicle, and Andrea helped talk me through next steps for registration and explaining my warranty etc during the purchasing process.... I could not be more pleased with my experience. A+++ for customer service and quality of the vehicle and attention to detail!! They took care of 3 Toyota recalls for the vehicle before I purchased it so that it was in perfect condition for me. Genuine, honest, helpful, friendly, quick to respond, and down to earth... This is the place to buy your next vehicle, hands down.
I recently bought a car here, the staff was courteous, friendly, helpful, honest and easy to deal with, any questions I had were answered fully and clearly. They handled the registration and inspection for me so all I had to do is pick up my vehicle which was detailed immaculately. I would highly recommend the Milford Auto Mall to anyone in the market for a vehicle.
Great People and even Greater Service! Their staff (Bill, Pierre, Andy) went above and beyond to make sure i left happy whenever i stopped by. The whole purchasing process from Browsing the lot to finally purchasing the car was smooth as could be, Great Experience.
As a first time buyer, everyone was extremely helpful with the whole process. I told them what I was looking for and Pierre found the perfect car with everything I was looking at a great price! Andi then took care of the whole loan process. Every employee there is knowledgeable and they all want the best for their customers. I came all the way from Gloucester, Ma and I’ll never go anywhere else for a car!
Andreia and Pierrot were extremely helpful and honest throughout the whole process of getting approved and buying a 2013 Audi A4. Andreia explained they whole process of getting approval for a loan and how much my monthly payments would be. Will definitely be recommending them to everyone and will be back in the future as well. Milford Auto Mall earns more than five stars, they went above and beyond for me and exceeded my expectations in every way throughout the whole experience of buying a car!
Our experience here at the Milford Auto Mall was absolutely amazing! Pierrot and Andi are great people to work with and they go above and beyond to help with anything you may need. They are there every step of the way and are so patient and organized with everything that they do. They are very low pressure and are really customer oriented, wanting you to get the best that you possibly can! I recommend everyone I know looking to buy a car to come here!
This dealership was top notch! Peter went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a vehicle the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Milford Auto Mall to anyone who is looking for a used vehicle.
The deal was one of the smoothest transactions that I have ever been apart of, not pushy and a no pressure atmosphere. Great sense of humor and easy going. I would drive the 2 hours again to purchase another vehicle. I strongly recommend this dealership.
I bought a car from them about 2 months ago and it was the easiest car buying experience ever! I knew what I wanted, the price was great and they had the car ready for me in a couple days with plates and insurance! Great place to buy, I refer people to them every chance I get!
I recently purchased a vehicle from these wonderful people. They are kind, considerate, and go out of their way to make your buying experience a no stress purchase!! I WILL buy another vehicle from the team at Milford Auto Mall!!
The best car dealership in Milford!💓
Excellent service, wonderful owners! They were extremely helpful when I came in looking for a car, they gave me advice on financing and taking care of the car I bought. Any time I had an issue they always made time for me to come in and figure out what was going on. I recommend them 100% for your car buying needs. Theres no place better to buy a car.
Best car buying experience I’ve ever had. Andreia and crew worked non stop to get my financing in place, and I went from a very desperate situation to driving a beautiful like new car within one week. They even helped me with some insurance needs I had. From top to bottom these guys are all class and I would recommend them to anyone. No hard sell, and incredibly friendly. Post purchase service is excellent and they treat everyone like they are their only customer. Love these guys.
Fantastic service!!! Very informative and knowledgeable about the vehicles. Provided me with the best options for my purchase, and honored their guarantee! Highly recommend making a visit for your next purchase...friendly family environment. 🙌🏽👌🏽🏅🥇🏆
Bought my 2010 Jeep Liberty a year and a half ago. 20k miles later still going strong. The buying experience was great no pressure and got the best financing terms thanks to Andreia the finance manager who went above and beyond to get me the payment I want. Great family owned/operated dealership highly recommended
This is the only place I will go to for cars. Pierre and Andy are amazing people, they really go above and beyond to make sure you are in the right car for YOU. Ive sent friends and family here and will continue to do so. Thank you Milford Auto Mall for actually caring about your customers and providing amazing service.
Bought a Subaru Legacy in November. They were extremely nice and laid back. Best place to buy a car if you dont like the bigger dealer ships who are constantly nagging.
I had a very pleasurable experience with everyone I dealt with. Bill especially. Vehicles are reasonably priced and it was a low pressure experience. I will definitely recommend this dealer.
Pierre sold me a blue Honda Element. After the purchase I figured out that I needed various repairs on this vehicle, such as a new catalytic converter among other costly things. The brake pads also wore off within a year. Buyer beware these people will try and make you buy a car that you WILL HAVE TO REPAIR YOURSELF. Also, he said he was going to put new tires on the vehicle, and low and behold he lied about this as well. Overall completely dissatisfied and horrified that someone has this much of a lack of empathy and respect for their customers and their safety.Response to Owners response:I actually did bring it back in, so I find it really funny that you would get passive aggressive about me complaining about this online. When I brought the car to a Honda dealership, I came back with a laundry list of problems. I was told by Pierre that the problems were just a ploy by the dealership, and that he was not liable to repair. Given the opportunity to fix the problem, he refused. Do not get upset about a bad review, you earned it.
Came and got a 2011 Ford Explorer overall it was a fast and easy process everyone at the dealership are incredible people and really go above and beyond I HIGHLY RECOMMEND THAT EVERYONE COME AND CHECK THEM OUT THEY ARE INCREDIBLE!!!!!
Very good car buying experience. Very low pressure environment which I love. They want to get you in the right vehicle.
I can’t say enough about our wonderful experience at Milford Auto Mall Everyone was very professional and went out of their way to make sure we had a great experience...I would recommend Milford Auto Mall to anyone shopping for a good quality used vehicle.
Great people.Honest and straightforward to deal with.It was more like hanging out with good friends than battling with used car dealers. Piero and Andrea are a great couple who love what they do and care about their customers. Thank you for lunch,thank you for driving 1.5 hrs to deliver my vehicle for me.I HIGHLY RECOMMEND these guys and I never write reviews normally but these guys deserve every good review they get.
Bill was fast in responding to my emails and phone calls, and the car was a good price and runs like new.
Took a while for me to find what I wanted . I found it here:Mike and Serge were very knowledgeable and helpful. They did extra service on a he vehicle, attached a tow hitch.The service was great .
Bought a Chevy Avalanche about 4 months ago with high mileage on it. They serviced it before I bought it and did a brake job on it no cost to me. I would not hesitate in buying again from them. The only problem have with my truck is that my wife does not want to stop driving it.Foxboro, MA
My names kelly, And Ive been to milford auto mall a dozen times, and I have never been disappointed! I the owners are such wonderful people as are the staff. Im now buying my dream car and I couldnt be more thankful!!!!! THANK YOU MILFORD AUTO MALL!!!!!
My family has bought multiple cars from Milford Automall and have been extremely happy with the people, vehicles and service. Outstanding!
DO NOT BUY A CAR OR TRUCK HERE!! We bought our truck in May and have now had to put $3,000 of work into the truck and they will not take responsibility for selling us a useless truck.. it was sold with old unsafe tires, needing new brake hoses and calibers, and a new transfer case.. THEY ARE THE MOST UNRELIABLE AUTO SALES COMPANY DO NOT BUY HERE.
I have bought 2 cars here, fair prices and honest people. Definitely recommend buying a car here!
I am very happy with my purchase and would recommend this dealershipI purchased a 2012 Honda Accord SE last month. While I was initially hesitant about going to a smaller dealership, my experience with Piero and his wife changed this. The dealership is a family business that offer the same high quality service that one may expect from a corporate dealership. This is what anyone would hope to find when purchasing a used car!I experienced this service before I bought the car and after I bought it. A few weeks after my purchase I was experiencing some battery problems because of the colder weather. I told Piero about the issue and without hesitation he offered to replace the battery for free. Happy to announce that I got the new battery this week and am happy with the service - The man stands by his cars!
The customer service was great and it was a very low pressure sales environment. If the review was just based on that this would be 5 stars.I bought an 04 Saab knowing it was an older car but have been completely let down by Milford auto mall. After purchasing my car I found out it needed new door seals (leaks), cabin air filter seal (leak) brake pads all around, none of the tires were balanced, new cap for power steering, floor mats, new door lock motor, a new key fob.So after paying above fair market value for the car I had to drop another $1800 into it in order to make it road worthy. These are things that a reputable dealer should and would catch prior to selling a car. If buying from them make sure you look over the car with a fine tooth comb.
I definitely would by another car here very nice husband and wife no pressure to force you to buy any cars from them
Pierre is a liar an a crook DO NOT SHOP HERE my fiancee bought a 2014 forrester from him. One month later the piston on the inside of the rear caliper launched out the back of the vehicle an smashed through someones front grill on the highway. She took the vehicle back he supposedly did a brake an caliper replace he never did anything an then tried to charge her 700. The vehicle has had so many issues. Here is the best idea of all STAY AWAY FROM THIS CROOK
Looked at a 08 toyota Tacoma frame was spray painted rims were spray painted and had low speed vibration digital compass did not work and said its something he wouldent even fix truck felt very shady beware
I was very pleased with my car buying experience and I highly recommend them!
Great service! Really care about their customers.
Honest, helpful, and fair price
Very Profissional people work over there
Outstanding
Well