I came in today 6/10/2021 to ask a question about the 6 month child tax credit. The black lady was very rude and nasty to me. She told me she didnt know what, I was talking about. How is it that she work for a tax agency and dont know a thing about the child tax credit? The child tax credit has been mentioned several times, I just wanted to get a better understanding about how it works. If this woman doesnt know about the child tax credit she needs to retire go home and feed the chickens Ill take my business somewhere else.

Filled in April and I still have not received my refund. I will not be back.

Jackson Hewitt did an awesome job on my taxes & got me the maximum amount back on my return. Great company, I’d recommend every time

Very clean and professional. The lady who took care of us, Jessica, she was absolutely amazing. Very pleasant experience. I will definitely be coming back

Hands down Jackson Hewitt is by far the best tax preparation service Ive been to different Tax Services but Hewitt blows them all out the water. The Jackson Hewitt on Air Depot I think its the tops I always go in and everybody has a smile on their face a prompt courteous service and Jessica Miller is always on top of her game and seems like shes always in that store from open to close I would definitely without hesitation suggest cruising over to Jackson Hewitt Tax Services to get the most out of your tax refund.

This was the best experience I’ve ever had getting my taxes done it was quick an easy I had no problems with this store I highly recommend getting your taxes done here they really helped me unlike other places this store is very professional

I love this location Jessica Miller is awesome very helpful answered all my questions the girls are fun n outoing

Phenomenal customer service nd very knowledgeable. Ill be going to them to file next year. Ask 4 Jes

Preparers are friendly, fast and i dont dread going to get my taxes done since ive been going there!

When you go ask for Jessie she’ll get you the best refund possible💯💯

Lady who prepared our taxes was very sweet!!! Been using themFor 11 years now

The rudest customer service reps EVER!!I called to inquire about their Express Refund Advance because I already filed my taxes with a competitor and the woman (Donna) who took my call and question was SO RUDE! I asked if I already filed my taxes could they still do a Express Refund Advance since I only got a very small advance from the other place and she said, WELL YEAH, YOU DO! Well excuse me DONNA! I didnt know Jackson Hewitts policy on getting the loan! I know which office I wont be going to NEXT year! I will just go to another branch even if I have to drive 10 miles away to do it! Get some customer service skills why dont ya?!?!

Everything was great .!? Ive been a customer for yrs . They should show appreciation and start knocking off the prize it cost me to have them do my taxes.!

1St called way ahead to ask on time for Walmart Supercenter due to weather. Show up and closed early. Had to drive to another location. She wasnt too happy about us coming ay 6:40. Ummm well be where you said when I first called. We cant come do our taxes earlier because of work. 2nd well still ticked because we came. Then needed to do tax for 2016 including this years. This lady does not know how to prepare or knows what to do. One time she says we have to prepay. We mentioned competition does it free. She calls her boss. Fees can just be combined with current tax filing. Other things she said they cant do, then calls boss and can be done. Gets all sort of pissy because my son touched the window. Snaps at him.. Dont touch the window.. Now I have to clean it. Dont touch it again. I got a paper towel and cleaned the finger print. First off dont talk to my son like that.. He has a disability and doesnt deserve to be spoken to like that. Then I question her about something and she snaps at me and that same ole bull.. Dont yell at me maam. I didnt yell. Youd know if I was yelling. Not my fault you dont know how to do your job and get pissed when youre wrong. And make me feel bad about my disability, my sons disability because my mom helps me. You dont know me. You have no idea whats wrong. Ive worked. I support my children. Im very thankful I have my mom to help me in a time I need it. Im not some moocher who just sits around. Do before you give me attitude and a snide look.. Better learn some sympathy disabled citizens. Lucky Im not someone who videos it and shows that discrimination and your bad attitude. Youre the one whod look not so intelligent.

The people are friendly and Jessica was very professional. I wouldnt go anywhere else

We took our taxes in here to be told that we shouldnt file because we would have to pay to file. I have 2 kids. Took my taxes down the street and got a return of $1200. Make sure you get someone who knows what they are doing. The lady that almost screwed us was actually training someone that day we went in there. She should be fired.

Never again.

They had good coffee