We use them for our office and they are SO great to work with. They are always there to help and if they dont know the answer right away they always follow up quickly. They have very nice customer service representatives and overall we are very pleased with them.
Our company has had a miserable time with phone systems up until we began working with 1Wire. The phone system is great and the team is the absolute BEST! They are so easy to work with, have a very quick response time, and resolve any issues speedily. Very happy to be with this company!!
1Wire have been absolutely remarkable in every aspect from the very first phone call I made to Adam.We have experienced intermittent, and endless phone problems for the past few years. No-one knew what was causing these issues or how they could be resolved. As a large law firm with 4 offices and 80+ employees this was unacceptable and incredibly frustrating.Switching to 1Wire was the best decision we could have made. They listened to every single one of our concerns, addressed them, and then went on to remedy every single one of them. Quickly and professionally! Their customer service and their ongoing support is outstanding and my only regret is that we didn’t work with 1Wire sooner than we did.I do not hesitate to recommend 1Wire and their amazing team.Suzanne DaleboutDirector of Operations, SIEGFRED AND JENSEN
This is a great company, Dawson was amazingly helpful and patient. Im so thankful for his great customer service and consistent help.
Worked with Adam and his team on a recent move. Reasonably priced and very considerate of the client needs.We came to them from Xfinity during a relocation. Very quick in assessing the need and providing solution. 24/7 technical support that’s local and responsive.Adam was able to customize a package that exceeded our organization needs at a fraction of the cost.Our non profit at FQCC now has a blazing fast speed, reliable dedicated internet connection for all our wired and wireless computers, personalized office phone system for all the stuff and I’m savings monthly at the bank.Will recommend 1Wire to any small or middle class business looking for reliable local service at a fraction of the cost of big box offices like Xfinity and century link.
For all of your commercial phone systems or low-voltage wiring this is the job for them
I used to be with Veracity until another small business owner I know recommended 1 Wire. Switching was well worth it! The company was very helpful especially since Veracity made it as difficult as they could. I couldnt be happier with them, and my cost is at least 60% less than what I was paying.
Ive worked with Adam and his team for six years now and just signed another contract. They always do everything they can to help us, show up when they say they will, and are quick to respond if something goes down. I have referred them to my brothers company and their experience was positive as well.
I wanted to share my bad experience so that you know what you are getting in to. First, I do feel like their customer service is good. The issue is their internet. I have had this ISP for about two years and essentially their internet is bad. If you take calls for your job and want to work from home, you will have issues no matter what your speed is. The rest if this is what my experience is and why you should reconsider using them for anything job related that requires call work or a VPN.I have had them for over two years with some odd things like certain websites being blocked. They did fix the issue, but other issues were probably something you wouldnt immediately blame on your ISP like some times things dont load and not being able to download things at speeds you are sure you should be able to download them at. For reference, I did work for an ISP as tech support for three years. So I know that it isnt the ISP as much as maybe the other side that is causing the issue. Every time I ran a speed test it all came back as I expected with what I was paying for.It wasnt till 2020 when I had my first work from home job and started noticing allot of issues, that again could have been the VPN and Softphone tools having issues and not my ISP.I finally ran a trace rout (Simple Command Prompt command that you can run to test your internet and each connection along its path) and found that there were several time outs. All time outs were past what I expected the ISPs network to be, but still I found an issue.Long story short, tech came out to confirm, found that I had a packet loss of over 50%, and that the issue was outside their network.Ok, so why am I upset with 1Wire? First you need to know that very few ISPs directly go to the internet so to speak. Not technically a fact, but to get to google and many other website destinations you have to get to at least a major ISP like Comcast (a.k.a. XFinity) as they run the major connection points across the country and other countries. So 1Wire goes through Utopia, and Utopia goes through Comcast before the signal goes out to the rest of the world. The issue with my internet is mainly with Comcast, but because they are so far down the chain, 1Wire cant do a thing. This means that if you are in the Salt Lake City area and have 1Wire and possibly Utopia, then your internet most likely has the same issue as my internet does.
I have been working with these guys for 10 years now and I love them! I have 16 business locations and they do a super job! They install all of my low voltage wiring, provide all the equipment (computers, monitors, printers, cameras, speakers) and then manager all my Internet and phones. They take a massive weight off my mind so I can do what Im good at.
We have used 1 Wire for almost a year now and have been very pleased with their service. We were very reluctant to switch phone carriers, but the transition was very smooth. Each time I call support I get someone on the phone in less than a minute and my issue is quickly resolved.
1 Wire is a fantastic company to work with! Incredibly professional, timely, and their customer service is out of this world. You cant go wrong with these guys. Five stars well deserved.
Our company has been using 1 wire for over 5 years. They have been nothing short of amazing. They have always been great to work with. They have helped us learn the ins and outs of their systems which has taken them a lot of time and energy to do. They have always been super responsive with any issues that we have ran into. I would recommend them to anyone. 1 Wire is top notch! They are an awesome company to work with!
We switched to 1Wire because the last phone company we used was horrible to work with. We have been so impressed with 1Wire and would definitely recommend them. It was an easy switch, quick and efficient customer support and convenient navigating. We are very happy with their service. Give them a call!
We had a job that had to be done Quickly and properly. Worked with Jeff and Barney. Both were very professional and did a Terrific job. The Rates were extremely reasonable and fair. We will absolutely be using one wire again for future projects.
I have done phone switches in the past, but after working with 1wire and team, I can say that I have never worked with a group of individuals that were as prepared as these guys. One of the best experiences I have had from working with a Telephone company. Thanks guys keep up the amazing work!!!
So happy we made the switch to 1Wire! The transition was simple and we didnt have any down time. Their technicians were professional and friendly. They made sure everything was working properly and all issues addressed before they left. Customer support is always quick to help whenever we have a question or cant remember how to do something. There are so many valuable options available for customization. We can make changes ourselves online but if we arent able to, their support staff is always happy to take care of our needs immediately.
I dont normally write reviews, but in this case I felt it necessary to share my experience with 1Wire! I am the VP of Sales for my company and have also been put in charge of our customer service department. 1Wire solved all of my issues I had experienced with our current phone system! First- Service, When every I had an issue or needed to add phones I would call a sales guy in NYC and wait days for a response or a solution. With 1Wire its 1 call and done! Second- Reporting, I could never understand or get real information from our old system. With 1Wire it is all at my finger tips! Anytime, anyplace, I can generate my reports to help me make decisions, even when I am on the road! Third- and probably the most helpful benefit is the ability to record and listen to calls. It is never an enjoyable task, but this has been my biggest eye opener. I have been able to use this tool to better our relationships with our customers and focus on again, the real issues. There is much, much more I could share!Thank you 1Wire for a quick, uninterruptible transition and also for a phone system that works as an asset instead of a liability!!!
Weve had our phone service with 1Wire Communications for several years now which we have been very happy with. We recently added their IT service. One of the smartest decisions we have made. I recently had an error popping up on my laptop. Nothing to do with the service, just an error on my laptop. I text Dane and within minutes the problem was fixed. Every employee we have worked with has been extremely helpful. You cant ask for better customer service! It is so refreshing to work with an IT company who is serious about helping our business improve. Thank you 1Wire so much! Please let your team know how much we appreciate them and the service they provide.
Excellent customer service! 1Wires entire staff has been pleasant to work with and provided service in a very efficient time line. They are willing to go above and beyond to assure 100% satisfaction.
Adam Sessions and his team at 1Wire went above and beyond to assist with the move of our office!!! I truly cant thank Adam and his team enough!! I couldnt have asked for a more supportive and qualified group to handle the move of our office - Axia Home Loans. Thank you all so very much!!
We selected 1Wire to handle our expanding business and they have been awesome to work with. Our company operates nationwide, with a large service center in Atlanta and smaller offices throughout the USA. 1Wire was able to set up our office (which has since expanded twice) and connect all of our remote employees with a VoIP phone system.I can honestly say that there has been nothing 1Wire couldnt handle for us and their customer service has always been prompt.
1 Wire does GREAT by my company.We started out with a bunch of phones in the office. Then, our needs changed as some people began working from home and from the office. Then, our needs changed again.And all along, 1 wire was with us.The best part for me as a company owner is that when a phone would have problems (and all phones have problems from time to time), 1 Wire answered the phone IMMEDIATELY each time, and the problems were solved in minutes. There is nothing worse than dealing with a huge company, and spending time on hold!!!
I would definitely recommend 1Wire! (In fact, I have!!)The switch over was nice and easy with their tech doing all the work.We LOVE our new phone system and its updated features, plus the quick response we get from their help team. I can call with any question big or small and they help out ASAP.This is a great company with happy, helpful, intelligent employees, 5 stars in our book!
1Wire is a great company to work with. The guys are very professional and know their stuff. Adam has put together an awesome team that pull out all stops to have you ready to go under the shortest timelines. Our launch was very successful because 1Wire stepped in and made things happen. We relied on a great partner, and they came thru with flying colors, hit it out of the park. Id recommend Adam and his team to anyone.
As a manager of a growing business, our phone calls are the life line of our company. The problems our staff encountered with our old system was interfering with the growth and accommodation to our patients. I was referred to Adam at 1-Wire Communications by a colleague that raved about the efficiency of this company. I have not been disappointed and in fact have been so impressed by every single person I have had the pleasure of working with. The day of our installation we came across many challenges. They dedicated their time to us and made sure we had all of our concerns taken care off. Adam was so fast at getting everything started to make it happen. Dane was a magician cleaning up our IT mess of wires. And Connor is an extremely smart tech savy guy that has made all my phone wishes come true! Ask and you shall receive plus a million with these guys. Do yourself a favor and contact them.
Without question working with 1Wire was a 5 star experience. I was formerly with Century Link where I had signed up for their virtual receptionist. After many calls to Century Link and many hours on hold they were still unable to assist me insetting up this service that I had been paying for for 4 months. I learned of VOIP and specifically of the local Utah company 1Wire. I called and immediately got Adam Sessions on the phone. I explained my needs and he assured me that that was something that his company could provide. We met in person the next day and set up an appointment for installation the following week. I had some technical questions after installation and called customer support. They answered the phone after hours and knew who I was. They talked me through a solution and within minutes the problem was resolved. My virtual receptionist with 1Wire has worked seamlessly. I can, without any hesitation, wholeheartedly recommend 1Wire.Dale Smith, DVMVeterinary Orthopedic ServicesSalt Lake City, UT
I have only been working with this company for 6 months, but I can honestly say there is no better customer service orientated network solutions company out there. I found myself (as any IT manager can understand) in a situation where the business needed something yesterday. I made 1 call to 1wire and Julie and Adam not only had a solution but pulled out the stops and resolved my dilemma overnight. Then to top it off they did it again 3 weeks later!!If you need a reliable service provider, VOIP Phone system, or both this is the company you want. I plan to add their service to all our sites moving forward.
Thanks for the great customer service you gave Dr. Williamson
Shout out to a great Voip provider. We have been with 1wire for many years, they have always provided great service at extremely competitive rates. The majority of our employees work remotely across the entire U.S, and having phones from 1Wire every employee is now connected at all times; it is if we were all in the same physcial office location. Calls are easy to transfer, conferencing is a breeze and the sound quality is superb. I would recommend 1wire to anyone looking to increase their productivity and save some $.
Very helpful in getting us set up and transferred over from our prior carrier! Polite, responsive, and fast-acting when I called for information.
I used 1 Wire at a company I worked for a couple years ago and was happy with them. I was recently in the process of moving another company from one location to another and we had not secured a phone system. I called 1 Wire out of desperation on Wednesday and they had 12 phones up and working at our new location by Monday. I would highly recommend 1 Wire to anyone. By the way, their customer service is outstanding! Their reps are knowledgeable, courteous and responsive. Choosing 1 Wire was a great decision.Victor MidgleyPlace ValueSLC, UT
Our business was broken into last night and some of the telecom equipment was stolen and left our phones unoperational. Upon notification, 1 Wire was out here within the hour and had us operational with very little down time. I strongly recommend 1 Wire Fiber for your telecommunications needs.
This is an amazing company. They matched prices and save people tons of money. I would recommend them to any business.
Ok, these guys are the best! We just launched a small business and within 2 hours of our initial call, they had us up and running with all of our internet and network needs. The product and customer service is top notch.
I met with Talisha Goodrich at 1Wire Communications a few months ago. She took the time to go over my current bill and explain all of the different features and benefits that I would get, that I am not currently getting. I was so excited about everything she had to offer that by the end of the conversation I thought that to myself how is this going to be cheaper than what Im paying currently. Which Im glad I kept that remark to myself because once she showed me the cost, I couldnt believe it was actually LESS EXPENSIVE than what I was paying!!! I made the decision right then and there to make the switch. They took care of everything for me, the transition was seamless and I had no downtime, whatsoever!!!! From the day I signed the paper, it literally took them less than a week to have me up and running!! If you need anything from phones, internet, cabling, IT support etc... They do it all!!! I would recommend them to any business, big or small.
We recently made the switch to 1Wire and have been loving it! They updated our antiquated phone system, got us hooked up with a faster internet connection, and set it all up under their SD-Wan system. The SD-Wan setup combines two internet connections, virtually eliminating downtime while increasing speeds. Very useful for a business that relies on phone and internet for sales.The best part has been their customer service and willingness to help and find the best solutions for our business. No more waiting on hold for an hour only to get the runaround. They have been just a quick phone call or email away should any issues or questions arise. My only regret is not discovering them sooner!
Great service and very easy to work with! They had us up and running in one business day.
I was nervous about switching to a VOIP phone system but these guys have made it a simple process. The technicians that came out were amazing and so far every time I call for help they are quick and very helpful.
Oh my gosh, I run a small business in Logan, Utah.I called 1Wire Utah on a Wednesday afternoon, they had me hooked up and running my business Thursday morning by noon.I am very grateful for the awesome customer service as well as the kindness and understanding 1Wire Utah had for my business to get me back up and running.. 1Wire UtahThank You, 1WireIf you have a small business, You need communications, You need 1Wire Utah...Bigcenterprise3 LLC Give 1Wire Utah 5 Stars, and A #1 Stamp of Approval
1Wire has amazing customer service, are extremely personable, and I would recommend that anyone reconsider your service provider for a better experience and great people - 1Wire is the place to be!
I have been with 1 Wire for close to 5 years now and I can honestly say that they are hands down the most professional telecomm company i have ever dealt with. Before I was fortunate enough to have been referred to them I had dealt with everyone from Integra (NIGHTMARE BTW) to CenturyLink to Telesphere and until I met Adam i was convinced that having a telecomm actually do what they promised when they promised was just a myth.I cannot recommend them enough. Thanks Adam, keep up the good work.
We continue to have phone issues. This was the worst decision we have made to switch to them.
1Wire is an amazing company. They are responsive and respecful.
Its an amazing service!!