Paul Brothers was quick to respond and extremely helpful. Our A/C went out on a Sunday and Derrick (owner) was able to get us an appointment for the following day. Our motor had gone bad and he was able to replace it during our appointment and we were back in business! We will definitely be using them in the future for any HVAC needs. Great price, reliable, and friendly service all hard things to find this day and age. Thank you Paul Brothers!
Wow!! Great service, speed, professionalism, and price. I used their scheduling tool on their website and they got back to me right away. Scott showed up on time and diagnosed the issue quickly, provided me with the quote, and completed the repairs in timely fashion. He answered all my questions regarding the repair as well as several other question regarding our AC and Heating. We will definitely use Paul Brothers for our next AC/Heating needs.
These guys are the best around. Scott has been to my house multiple times for ac repairs and I wouldnt call anyone else. Thanks guys
Honest company!!! True story, I had another company come out last month when my AC didn’t turn on. After some time the tech said my AC was burned out and I needed a complete replacement at a cost of $4,500. I called Paul brothers for a second opinion and didn’t tell them I already had someone out the day before. Scott came out and diagnosed the system and found out it was a small part and my systemWas not burned out. The total repair was $350.00 vs $4500….. Honest Guy!!!! Thank you
After 2 weekends of 100 degree temperatures my AC was shot. I called 2 different large companies who gave me outrageous prices and told me I needed to replace the system.Through some sort of luck I then called Paul Brothers. They came the same day I called. They told me what was ACTUALLY wrong with my AC and didn’t try to sell me anything or rip me off. Also, as a woman I appreciated the fact that they didn’t try to mansplain anything to me and just show me how they got to the diagnosis just like they would anyone else.Paul Brothers were awesome. They diagnosed what was actually wrong and I saved thousands. I have recommended Paul Brothers to everyone I know already.
If youre looking for reliable & cost effective repairs look no further. Was able to get them in same day which was a huge relief since it was 100 degrees when our AC broke. Really impressed with Scott, 100% will use these guys for all heating & air needs in the future.
These guys are the real deal. Scott Paul came to check out my issue fast, and explained in detail what the issue was, and provided a fair quote on the repair. Unlike the bigger companys who just want you to buy all new equipment, or pay higher repair costs when not necessary. I will be recommending them to all my family and friends. Check them out you wont be disappointed.
Great price, Great product, Great communication, Quality Work.When my AC died in early June, it was something I had been expecting. The HVAC system was 26 years old and as such, I had been acquiring quotes since early March of 2020. Regarding price, the Paul Brothers were 10% more affordable when comparing purchase/install of the same product.American Standard is the product that Paul Brothers specialize in installing-and fortunately it is the best. I came to that conclusion after months of research and reading HVAC forums where techs discuss frequency and difficulty of repairs as well as availability of parts. As most techs would tell you, the best product in the world doesnt mean a thing if the installers are not good. Well Im pleased to tell you that these guys are not only good, but they are the best and it shows in their quality of work and great communication.Quality work is work is something these guys and their crew definitely have on point. They are small crew, so the quality control is tight and it is reflected in their attention to detail. After meeting both of the Paul Brother, and seeing what great work their crew did for me, I have no doubt that even as they grow, the continuity will remain in their quality.Great communication was an absolutely vital factor for me in deciding to sign a contract for this service. I let Scott know my expectations on the front end and am pleased to say he and his crew did not disappoint. They kept their appointments, were on time, and asked me my preference on multiple things related to the install. When I talked to someone, it wasnt a secretary or someone who didnt know about my job, but rather one of the Paul Brothers.If you are looking for an HVAC system/install, and want an amazing product with service to match, you wont be disappointed in giving Paul Brothers your business.***As a side note, they wore masks in the house which was appreciated and I didnt hear any profanity or crude language during the two days they worked on the install. Real professionals, great service, and highly recommended. When my rental unit needs a new HVAC, they will be first to know.
We rent a house and a company the property management company uses is Paul Brothers, Derrick has been out to our house before, gave the owners a bid to replace some things, they never got the work, but guess who was at my house last night, getting the ac fixed on a unit they didnt get the bid for ? Yes Derrick was there got everything handled, we had a great cool night last night and many more to come, if they would have got the bid, I am sure Derrick would not have to make a service call last night because it would have been done right the first time, as the the old saying goes ? ( dont step over the dollar to pick up the dime ) you really do get what you pay for with these guys . I will remember Pauls brother when I have a house of my own, and need any heating and air conditioning work, or install done, thanks Derrick your the best !!!!
This place is awesome! Scott was at my house within 30 minutes of calling. He was very efficient and thorough! The price was great, thanks Scott!
The heat wave that hit Utah took a toll on my rental AC unit. I called the company that sold the HVAC system to me and they said they couldnt get to me for a couple weeks but they could recharge the refrigerant. Concerned about my tenants I decided to recharge it. Four days later the refrigerant was gone. The company came out again but this time put in a dye and sealant so that they could identify the leak. Two days later the refrigerant was gone, however, there was no sign of a leak. They offered to sell me a new HVAC system for $8,000. I decided to find someone else. I tried four other companies but either the price was unreasonable or they could not do roof top units. My daughter learned of Paul Brothers from a customer so I decided to give them a try. They came out two days later and after some real detective work found the leak. The repair was done the next day and the AC was back running. After they left I learned of a whistling noise that I was concerned about. They asked me to record the sound and send it to them. I did and they came back out the next day to check on the repair work and investigate the noise. It turned out to be an air flow that was restricted because of a dirty filter. New filter solved the whistle. HVAC service in the future will only be handled by Paul Brothers. I am recommending them to the HOA of my rental, to all my family and friends and anyone else that wants quality, honest, & great services.
I found these guys by chance and am SO happy I did. Derrick came out on a Sunday (within less than an hour, I think), to help me with my furnace that was running but not blowing heat - no crazy weekend or after hours charges to do so! He helped me with my furnace that was locked out, and then taught me a few things I can do myself even for when any issues arise and gave me some tips for where to find some better filters for my needs as well. Super nice person. Really kind and helpful. I will definitely use them again in the future!
Im so glad I chose Paul Brothers. They were honest and friendly. I had a lot of questions. They answered all of my questions and were very knowledgeable. I was happy with their affordable quote. They didnt take advantage of me like the company I called before them did. I highly recommend!
Paul Brothers Heating and Air is my go to for all HVAC needs. We manage 300 homes within the Valley and these guys help make my job much easier. They are dependable, reliable, honest and some of the most hard working guys I know in the business! I trust them to always give me the best repair and price and I would suggest them to anyone looking for a HVAC tech.
My air conditioner wasn’t working on one of the hottest days of the year. I called several businesses and Paul Brother’s was the most responsive. Eric arrived within hours. He was professional and very knowledgeable. He had my air conditioner working within minutes. Great price too. I was very appreciative for their service on a very hot day. I would highly recommend Paul Brothers.
Expert HVACers. Theyre the real deal. 💪😎
A bit pricier than other options out there but quick and friendly service.
My AC WENT out on what I believe was the hottest day of the year. It was miserable! I was quite lucky Paul Brothers was the responding team. Scott came out to assess the problem in a very timely manner. He was very professional and thorough. He made sure the wiring was not the source of the problem first and then identified the problem in the actual AC unit quickly and accurately. I was VERY impressed with his knowledge and skill. Plus, he gave me a really great deal on parts and labor. Honestly, I could not have been more impressed with this company. Because of their excellent service, work ethic, more than fair pricing, skill, and people skills, they earned a customer who will keep going back for any and all HVAC needs and who will recommend them to anyone in need of heating or cooling work.
If there were ten stars they would have earned them. After a not-so-comfortable experience with another company (they told me I needed a new unit and tried to tie me up to a 10k contract) you can imagine my relief when the problem was fixed with a replacement part and a $200 bill. Dont be shy about asking these guys for a second opinion. It worked out very well indeed for me. BTW, they are based in Midvale but had no problem coming to Provo.
Paul Brothers just installed our new central air unit and we could not be more pleased with the service and quality these guys gave us! They were knowledgeable, professional, personable and efficient! Rather than trying to sell us, they educated us on the benefits to each and every detail. They went above and beyond to ensure the job was done and done right. They were here when they said they would be and they completed our job in less time than we were quoted. I felt comfortable with them in and around my home. Trust is key when dealing with subcontractors, I can’t say enough about that, and them! If you have HVAC needs, I highly recommend giving these guys a call. They do not disappoint! Thank you, Derrick, Scott and Ryan! You made this stressful task look like a breeze.Forever Grateful Customers,The Hales
Such a great experience.They are friendly, professional, and fair.They found the problem and fixed the problem.Both Scott and Derek did a fantastic job. Would highly recommend and will most definitely use again!
Really easy to work with and offer great response time. I have really enjoyed working with this company. Amazing customer service.
I have been a home owner for almost 20 years and have dealt with many cooling and heating companies in three different states, but none is more professional and effective than Paul Brothers. Today they came to check on the AC which wasn’t cooling the house. Another company had already done service on the system two months ago, but the technician that came today took the time to really find the problem and fix it properly. They won’t push you into having an expensive fix or replacement. The house today feels like another house. What a difference! From now on I won’t use another company except Paul Brothers.
Great people and service
These guys are the BEST! We had our heater go out in WINTER and they were super FAST to replace and did an excellent, professional job. The are super HONEST too! We even live in Cedar City, and used them because we literally were ripped off by 2 different companies in southern UT, who did horrible work that lasted only weeks, and then did not honor redoing their poor craftsmanship. Cant recommend Paul Brothers enough! Thank you!
I had the pleasure of meeting both Derrick and Scott today. They were able to come out and quickly take care of my problem. Very knowledgeable. I would absolutely hire them again.
My mom was having issues with her furnace one night pretty late. Honestly, I was expecting to be over charged and it not get fixed. What a pleasant surprise, Paul Brothers not only got over to her house quickly, they got her furnace up and running and it was affordable! I prefer local businesses and this is a perfect example of why. I will recommend Paul Brothers to all of my friends and family, you will not be disappointed.
I just bought a house over the summer and after getting home from a small family vacation my house was freezing. Found out the heater was shot and needed to be replaced after getting two opinions. I priced several companies and Paul Brothers not only was the most affordable, they were the only company that installed on the weekend. To make them even better we had a small issue on a Sunday and they were there within an hour to take care of it at no charge. Scott and his brother are amazing to work with and I highly recommend them. Couldnt be more pleased!
These guys were super helpful in solving an issue over the phone, and also did a furnace tune up for reasonable price.
Their was a power surge in our neighborhood, and I thought maybe the heater would come on after turning off the breaker and turning it back on. My husband was out of town, so I was less than thrilled waking up to seeing my breath and having to run to work knowing I have no heat. Scott was my savior! I called these guys up, they came over to take a look, and the surge ended up burning up some important parts to the heater. Scott knew immediately what was wrong and was able to get the part and replaced it in no time. So grateful, and it made for a much more warm and better nights sleep! Very friendly, extremely knowledgeable, and I would highly recommend!
Was able to get some day service. Scott was great and pricing was very good. Thanks again.
I hired the Paul Brothers to come give a second opinion after a shady visit I had with another company. Long story short, I was told I needed two new heat exchangers ($2,800), and that my igniter was broken. Because the heat excahngers were bad the service tech would not replace the igniter and my house was without heat after they left.Scott was punctual, helpful, gave me a visual inspection of everything the other company had lied to me about, and fixed my furnace. He spent 45 minutes making sure that everything was working, no fuses were broken, and making general improvements to my old furnace. The heat exchangers were NOT bad, and the igniter still works FINE. Scott found the small fuse problem and fixed it.I will never go anywhere else again for HVAC needs. These guys are the honest, down to earth, local business that youre looking for. CALL THEM!
Very friendly. Came out to replace my furnace the very next day after they were called and told the situation. Very knowledgeable and VERY reasonably priced.
These guys were awesome, great service, very thorough in answering all of my questions i had on the process. Also very friendly i would highly recommend them.
Very honest hard working family