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Sandys Towing
2813 Cincinnati Dayton Rd, Middletown, OH 45044, United States
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Sandys Towing

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Ma
Review №1

Bit of a wait because they were busy, but I was told up front how long it would be and they were exact almost to the minute.They let the driver call us upon arrival so I didnt have to wait outside in the dark by the car with my granddaughter and in the heat!They allowed driver to give us a lift home too (we were an hour from home!)driver was very pleasant, and polite young man! Excellent service!

jo
Review №2

Our RV broke down north of Cincinnati the late afternoon before the day we were towed. I have AAA RV plus. When trying to use AAA I was told several times someone would be available “soon”. Finally this morning ( it has been 13 hours since we called AAA) a very rude AAA worker informed me that they do not have the equipment to tow a diesel pusher ( even though I told the 4 prior AAA agents I have a diesel pusher).She very impolitely informed me I was on my own and had to find someone to tow me then get reimbursed from AAA. yep, they got may back.So upon looking for my own towing company I was quickly referred to Sandy’s. Right from my first call Matt was very understanding, transparent about the tow bill and assured me they could help me out and would be there as soon as possible. Very good customer service. Especially when you are stranded and really need help.Within an hour I got a call from “Hollywood” Rick saying he was on his way and would arrive shortly.Upon arrival and assessing the situation Rick said no problem and proceeded to drop the drive shaft so he could haul my 35 foot Bounder Turbo Diesel. Rick’s attitude and likable personality was awesome. He took my motor home, myself and my wife and small dog to the service center we chose close to our homeI can’t stress enough the good work and great people Sandy’s has and that is why I gave them 5 stars. They really did have our back. Thank you guys!!!Jon Boyd

Le
Review №3

I was told 60-90 minutes and he got there in less time. The person on the phone was nice and the man who towed my car was nice as well. Over all great service.

Kw
Review №4

I don’t recall his name, but the gentleman who arrived to tow my Tesla on a flatbed was very kind and quite helpful. He took great care to make sure I was comfortable and even made sure that my white pants didn’t get dirty. A bonus! He had a great customer service skills, which is difficult to find these days. I would definitely recommend Sandy’s Towing to anyone.

Jo
Review №5

This is an outstanding business, they went beyond! Really made my day! Most businesses don’t operate like this anymore. Outstanding service! I highly recommend them to anyone needing towing services! Thank you so much!

Ch
Review №6

I called Sandy’s in a rough situation when I really needed a tow to get my car back home. They sent a wonderful guy out named Matt. Matt is a great guy very humble but full of knowledge. He seems to be a great asset to the company with excellent customer service and has a very professional presence and knows how to make the job look effortless. If there is one thing I’ve learned is if something looks easy it’s not easy and it’s that the person has put in the time and knowledge to do a good job. Very glad I got to meet Matt and even more happy that my car was handled with care and expertise. Thank you Matt.

Jo
Review №7

The tow driver was very personable and knowledgeable. Quick and professional. I highly recommend Sandys.

Pa
Review №8

Wade was phenomenal and super efficient. Had my truck loaded and ready to go in what seemed like 5 minutes! I’ve tried other towing companies in the past but Sandys has always seemed to be the quickest. They said an 60-90 minutes and it took 45. And that’s with travel time on a holiday! Super appreciative of the fast and professional service!

Lo
Review №9

This place is excellent. Fast respectful and friendly. And also gave good tip on my vehicle as well. Definitely would recommend.

Ki
Review №10

The tow truck driver was very pleasant and accommodating. He was open to knowing the shorter and safer was to get to the location. I would like him to come all the time.

Ch
Review №11

Greatest service I’ve ever had with a towing company. Driver was quick to arrive, professional, kind, courteous and provided excellent service in a very timely manner. Would highly recommend to anyone needing roadside service or a tow!

De
Review №12

Towed my F750 Bucket Truck was on time when scheduled night before was professional. Pricing was fair lowest price fast service. Definitely recommend

Da
Review №13

Getting my Corvette out of the garage and onto the flatbed required 2 trucks. Sandys guys did a great job and did not damage the car. I was relieved and pleased with their work.

Pa
Review №14

The tow truck driver (I think his name is Dallas) was very friendly and professional. I wish I had cash on me that day to give himfor a tip.He showed up shortly after I called and got me to the repair shop very quickly.I just really want to make sure that you know that he did a good job.

Ci
Review №15

It was really nice especially at 3am. My husband dealt with the driver and said he was very nice to deal with. He was very pleased with the service

Am
Review №16

Incredible Company with spectacular staff. Ben was our towing technician an he was so helpful and kind. We greatly appreciate Sandys Towing as well as the staff!

Mi
Review №17

While side mowing around my pond my tractor/mower slid down a steep bank into the pond. I called Sandy’s towing service to recover my tractor. Miss Teri the dispatcher had someone at my residence within a couple of hours to recover my tractor/mower out of the pond. They did an excellent Job and their response time was phenomenal. I am very satisfied and would recommend Sandy’s towing.

pa
Review №18

The driver - I think his name was Will- was professional and exceptionally personable.A great rep of Sandy’s Towing. 👍

Ne
Review №19

Truck operator was very nice, curious and helpful. Had a great experiencje. God Bless.

R
Review №20

My tow was performed by Jason. He arrived in excellent time; was courteous, professional, and efficient; and proved to be an excellent conversationalist on the drive to the body shop. Never had a better tow experience! :)

ia
Review №21

Arrived on time and early even ( which i consider good given my situation)They had a hard task to pull off and the service provider that arrived on the scene did a great job, truly grateful my insurance provides Sandys Towing ;Got me out of a tough situation and did so quickly and without damaging the vehicle.

da
Review №22

Driver was nice and professional. I had the wrong address and he called and was help to find me. I was not familiar with the area.

Ma
Review №23

Curtis was very nice and very professional. Very knowledgeable. Thank you very much sir.

Gu
Review №24

Tow truck showed up within an hour of my truck breaking down. Got me hooked up quickly and the driver even hung around for 20 minutes for me to get checked in with the freightliner dealer and gave me a ride to the hotel. Went above and beyond.

Sa
Review №25

I have used sandys several times and have been super happy every time !!

Ve
Review №26

They were really fast! Estimated time was 30 minutes. He was there in 10. Gave me great advice and explained everything that he was doing. Thank you

Ja
Review №27

Driver was the best. You need to give this guy a raise. Very courteous and very nice. 5 stars.

Dy
Review №28

Everything was fantastic. If I had to choose one complaint/downside, it was the fact that I had to call instead of being contacted when my car was successfully dropped off at its final location.

Mi
Review №29

Good job. Wish I knew his name. If you own a company. Use them. My 18 wheels stopped today. And they got the job done!

Ca
Review №30

Zippety quick service, faster than advertised. Direct and timely communication. Friendly, expert service. The only bright spot in the experience of my cars breakdown.

Da
Review №31

The service was great. Will the gentleman that towed my care was great. He went above and beyond with customer service to help me.

Jo
Review №32

Great service . They helped me out big time on a snowy Sunday.

Gi
Review №33

Amazing service! Office communicated with me that the driver was on his way. The driver arrived quickly and was concerned about my safety (we were on the side of the road in my husbands car, waiting for my car to be towed). He told us to go and he stayed behind getting my car on the tow truck. After he dropped my car off at the repair shop, he texted me to let me know that my car had been dropped off. He also let me know that he saw a screw in one of my tires so I would have the repair shop check it out. I highly recommend them. Excellent customer service and communication. Very quick service!

da
Review №34

Really good service! Very simple, easy and affordable! And they were right on time and it took less than 30 minutes! Would recommend to anyone!

Le
Review №35

The drivers are always very professional and careful with the vehicles they are servicing. I’ve used Sandy’s for 20 years and I’ve never had a bad experience.

Ri
Review №36

Sandy’s coordinated with the insurance and moving the vehicle post-collision from the temporary storage lot to the repair garage. We really appreciated the attention to detail and responsiveness to our insurance adjuster.

Ma
Review №37

Personable.Made you feel comfortable.Good ole boy! Best kind.

Pa
Review №38

Driver was very nice . You could definitely tell he was a veteran at his job . He didn’t rush anything. I could tell he was focused on safety. Offered to give me a ride in the direction he was going to get something to eat after he dropped the truck and trailer off at the repair shop.

Sy
Review №39

The young man that came to pick up my vehicle was very friendly and professional! He literally had a smile on his face the entire time! I believe his name was Ben! I’ve used Sandy’s previously and they have NEVER failed to meet my expectations and deliver exceptional service!

Er
Review №40

We used to tow my daughters car through geico road service. On time and very professional! 5 star!

Ji
Review №41

Arrived sooner than they projected. Driver (Chris) was courteous and efficient.

Pa
Review №42

Kevin was very dependable and respectful and professional,I will always use Sandy’s towing ! Nowhere better

Ro
Review №43

Sandy’s is the premier towing and recovery service in our area and I would highly recommend them for any towing or hauling you may need. Definitely a Five Star company with great employees and great service.

Ke
Review №44

Driver was very nice and politeI would recommend this company

Ar
Review №45

Excellent, driver was very friendly and did a great job. Would use this company again

El
Review №46

The driver was very curtious and professional. My vehicle had an ignition problem, and the driver took the time to look under the hood to make sure nothing was loose before loading it up onto the flatbed. I would willingly use Sandys in the future.

Lu
Review №47

Sandys showed up and towed my RV without a problem. Had a good conversation along the way.

Br
Review №48

Driver was extremely courteous, highly professional, and very positive at a negative time for me. I will use and highly recommend Sandys towing to my friends and coworkers thank you!

An
Review №49

Car rolled into pond. They arrived quickly and the driver was very professional. Helped me out tremendously.

La
Review №50

Semi broke down in Wapak. Sandy’s towed me to Dayton. Very professional and prompt, reasonable. Good people!

Jo
Review №51

Really good experience! Sandy’s towing came when other toy companies would not! The gentleman who took care of me was very knowledgeable and very courteous.

Lo
Review №52

Sandy’s was contracted to deliver my car that was damaged in a collision to a collision center for repair. They made a very stressful situation seem calmer and transported my vehicle safely. I appreciate their attention to detail and helping me handle this difficult situation.

Mi
Review №53

Was driving from Michigan to Tennessee when the keys got locked in the car. Curtis arrived and quickly unlocked the car. He was professional and friendly even giving advice how to avoid a traffic backup further down the highway.

Pa
Review №54

The guy who came and let me in the jeep was nice and very understanding on me locking the keys inside. He also got a pizza from me just to say thx.

ST
Review №55

Service was quick… Tow driver very knowledgeable and helpful about what was wrong with the vehicle!

Sa
Review №56

90 min estimate of pick up service turned into me calling after 90 mins to be told within 30 mins they would be here. Which turned into about an hour and a half after that. Then I called the dealership it was towed to after an hour of it being gone to see if my key had programmed yet bc they said it would only take 30 40 mins once they got it. Unfortunately they didnt know the car had been sitting in the parking lot for over an hour bc the driver never informed the dealership he dropped it. So I had to wait an additional 45 mins to pick up my car. If you add up all the time I definitely was unhappy and my day of rearranging my schedule plus an additional drivers schedule was nonsense.

Ma
Review №57

Had Sandy’s tow me out twice in the last few days and they were quick, efficient and professional. Would call them again with no hesitation.

pa
Review №58

Very nice man. He did a great job.

Br
Review №59

Ben is awesome and knows how to tow a bike properly. Very personable and professional

St
Review №60

After having a flat tire on I-675 needed a tow to a repair site. In spite of the 1-1/2 hour wait I was highly satisfied with the service due to the operators friendly demeanor.

Ca
Review №61

They said there would be a wait of 1 1/2 hours to 2 hours. He got there in about thirty minutes. He was helpful and friendly. He pulled me off the ice and didnt leave until he knew I could leave. I will definitely use them in the future!

Sa
Review №62

They are always prompt and helpful. I wont use any other service if Im in their area.

Se
Review №63

One of our trucks slid off the road in a fierce rain storm. They responded quickly and got him free.

Fa
Review №64

He was so nice and patient to help me out to figure out where I was going in a terrible time being stranded on the 4 lane! Got my van where it needed to be & dropped me at a hotel. I forgot his name but THANK YOU!!!! :)

Sa
Review №65

It had snowed and I slid into a stone wall beside the driveway. The car was wedged up against the wall and wouldn’t move. Driver #353 (I wish I could remember his name) came quickly after called. He figured out how to move the car back in the center of the driveway and made sure I could get out. I had no damage to the car. Very kind, professional and really thought through the process to do it the best way. Thanks for your services, I would call again if needed.

Mi
Review №66

Was definitely not having a fun day. Breakdown, trooper with an attitude....then came Doug with SandysTowing . Fast, easy going and he has a since of humor. He went above and beyond. Thank You for picking up my triangles. And thanks for being kind.

St
Review №67

Driver was great he was On time and had a great attitude which is just as important as service.

Ka
Review №68

Very quick response and went out of their way to help and were very kind!

An
Review №69

I don’t remember the name of the tow truck driver but I absolutely loved him!!! So if he gets notified about my review the 5 star rating is for him!!!

Le
Review №70

I’ve used this company several times over the years. All 3 of my vehicles have required service and they have been my first and only option when I need vehicle assistance. Recently I had them tow my truck and they arrived within 20 mins of the call. They are the BEST!

Ch
Review №71

Sandy’s is just very professional,extremely courteous,on time, they don’t gouge you,they towed my dump truck and recovered my bobcat and towed both across town for less than $400

Je
Review №72

Ive used Sandys several times. This time Sandys rigged and unstacked a stack of trailers I had delivered. Great Company!

Th
Review №73

They brought me a truck from our yard in Cincinnati all the way to Nashville, TN. Great service. Show this company some love. Very respectful.

da
Review №74

They where so helpfully when we broke down. We live in Michigan. Nice polite people.

Pa
Review №75

Surprisingly professional and courteous for towing! Very punctual and made the whole transaction simple and seamless. Highly commended and recommended.

Mi
Review №76

While our car albeit was dead, Sandys was absolutely great. Even our tow provider was (even during the times in 2020) friendly, outgoing in our chats, and even understanding.I would recommend Sandys in our local area for car towing and for recovery. They did an outstanding job.I did not request the employees name providing the tow service but he was very passionate and even talked to us of possible failures. No questions asked after the fact, the car was towed to the proper location.Absolute great work!

Je
Review №77

Blew a back brake line on Saturday evening. Called Sandys and they had a tow truck there in no time. Reasonable rates, tow driver was very nice. Verified drop location of vehicle, price, and even offered us a lift to make sure we werent stranded!Great job by a great team!

Kr
Review №78

And professional, economical & punctual. Would highly recommend.

bl
Review №79

Fast friendly service. My quote from them was 500 less than everyone else I called. They always take good care of my broken equipment. Lol.

Ri
Review №80

On time and professional, knew my car was in good hands

Je
Review №81

Quick service, driver was great, even examined my car and showed me what was wrong with it before taking it to the garage.

Ti
Review №82

Wait time was long because of the snow. But the driver was very friendly and quick. My car was back on stable ground in just a couple minutes.

Wi
Review №83

Quick response time and great prices.

Pe
Review №84

Driver put the car exactly where I wanted it....and he was pleasant to deal with.

Bi
Review №85

We were in a jam with a truck we were loading on a trailer. The drivers side wheel in the front went off the trailer and we had no way to get it back up and on the trailer. We called Sandys towing and they came out promptly and lifted it back on with one of their flatbed tow trucks. The driver was very courteous and helpful. Rates were lower than what I expected. I would recommend them for any towing service.

Ju
Review №86

My truck needed towed to the repair shop and the driver was excellent. He called before he arrived and introduced himself and arrived exactly when he said he would. He was professional, informative, polite and extremely nice. He made me feel comfortable about the whole situation. He explained how he had to tow my truck and why because it wouldnt start and was pulled onto my driveway. He had it loaded on the flatbedIn no time and ready to go.I would definitely use Sandys Towing again and Thank them and the excellent driver they sent after my truck.Judith Riepenhoff

Ly
Review №87

The service was very professional and we really liked our tow truck driver Anthony!

Sa
Review №88

Reliable, consistent and amazing service. Sandy’s is the best in the area no matter what your issue is, they are there to help. Thanks again Sandy’s!

Al
Review №89

The service was good but the lady on the phone said we would have to wait 60 to 90 minutes. Because our vehicle stalled out at the 4-way traffic light and afraid drivers might hit it, my husband called the police station to get an officer to come out and guard our vehicle so no one would wreck into it. When we told the cop the lady on the phone said its going to be 60-90 minutes until someone will show. He said, No it wont theyll be out here in 10 minutes after I call them. We get first priority and were contracted through Sandys Tow. Someone showed up around 15 minutes later. Going home we saw several cars pulled on the side of the road and understood why it would take so long for them to show up

Ki
Review №90

Ray was a tremendous resource ....... he saved me a tremendous amount of money and time by recommending a shop. I would definitely use Sandy’s again if I have issues around Middletown. Thanks so much.

Le
Review №91

He was really nice and professional and I would tell everyone to use them

Jo
Review №92

Fair price and speedy service

Ch
Review №93

My towing call was received quickly. I was called by the driver to verify my towing instructions, and he followed up with another call after drop-off at the repair shop. He was very friendly and easy to work with. The price was fair, as well. Overall I had a great experience, and Ill be calling Sandys first in the future.

C
Review №94

Was able to assist me in a timely manner.

Br
Review №95

The driver was kind and quickly helped me with my issue!

gu
Review №96

Always freindly outstanding service thanks guys.Sincerely, John from Airtron

Ma
Review №97

I was stranded on the road with my family in freezing weather with a major breakdown of my car. I booked AAA for road side assistance who did not turn up for over 2 hours. I then booked Sandys Towing through GEICO. I immediately received call from Sandys to confirm the location. I explained the situation I was in and requested them to expedite. The towing truck arrived 30 minutes earlier than their initial estimate. The towing truck driver told me he covered 40 miles in 20 minutes to ensure he reaches as early as he can. I was really amazed at this customer service. The driver was professional and friendly who tried to calm down my anxiety given the situation me and my family was in. My car was towed to the destination safely in timely manner. I am really very happy and a delighted customer of Sandys Towing Services. Thank you Sandys Towing..!!

ti
Review №98

It was ok. Every time I called, they werent very friendly. We also noticed a new pack of cigarettes that was in truck was gone when we came to get our stuff out. I know thats something small, but somebody obviously took them.

Sa
Review №99

Driver was there in 45 mins when originally was about 2 hrs. My trailer clipped a mud hole and jacked my trailer to lean to the right to where trailer was sitting on one of my drive tires, in the company yard and I could not get out. He had me out in 5-10 minutes! Great service! This is the 2-3 time I have used them always professional and quick!

sp
Review №100

George was very professional, had me going within 5 minutes of him getting there. I would definitely recommend this company!!

Information
15 Photos
100 Comments
4.9 Rating
  • Address:2813 Cincinnati Dayton Rd, Middletown, OH 45044, United States
  • Site:http://sandystowing.com/
  • Phone:+1 800-762-4357
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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