I love bringing my dog to this clinic! The entire staff is so friendly, and the vets spend time to really explain everything to you. They never offer any services they don’t think are really necessary or would greatly benefit your pet. I appreciate how much they care for my pet and I would (and do) recommend them to everyone!
Ive been going to NAH for over 15 years and my dogs get the best of care including my dog of 14 years that I had to put down recently. Caring and compassionate, the staff do their upmost to be supportive you and your pets. I highly recommend NAH for all your pets needs
Dr. Chris was very thorough and explained the different treatments that were possible. She was very good with my fur baby and very kind and caring. Loved Newport Animal Hospital. It was the first time I’ve been there.
I visit the area seasonally with my family and pets. It’s been a piece of mind knowing that Newport Animal Hospital (and their affiliated practices) have been there when my pets are ill and need care. The staff at NAH is always kind and welcoming. They also communicate with my primary Vet in Pennsylvania when needed so that my fur friends receive the best possible care. Newport Animal Hospital staff are professional, compassionate and very thorough. Thank you NAH for the excellent service!
Everyone at the clinic was so kind and professional. Dr. Walker was great and really explained her view on my dogs health concerns. I would recommend this clinic to all..
My dog had a foot and nail problem. I called the office and was told to come right over. I was taken in quickly once I arrived and saw our regular vet. I was very happy she was seeing my dog since she has cared for him since she was a puppy. The veterinarian addressed the problem directly and resolved the matter perfectly. I am very happy with the care my dog gets every time I go whether for routine or emergent issues. I wouldn’t trust my dog to anyone else.
I want to start off by saying how much I appreciate Newport Animal Hospital. This week I had a emergency with my dog, she started taking seizure after seizure and wouldnt stop. I called everywhere in the area and not one person cared as I was hysterically crying, begging them to let my dog see a Vet. I was turned away at Bay State, Mass-RI, and every other animal hospital around. Finally, as I was going down the list, I called here. The woman I spoke to on the phone was so sweet, even though Im sure she could barely understand what I was saying (hysterical). She put me on a brief hold and came back to tell me they would see my dog and to bring her asap, theyd have a room ready and waiting. Unfortunately, my dog passed away in my moms lap on the way there. My mom took her in, they checked for a heart beat and confirmed, she infact did pass away. They took her body to be cremated (as requested). They were all so nice. Today I received a sympathy card and it meant so much to us. Thank you, thank you so much! This was my first experience here. They showed me they do care about their animals and clients, even if youve never been there before! Thank you all!-Daisys family
My VET was super Sweet Answered all my questions! Love her
My accident prone Labrador has been a patient at NAH since he was a puppy and we have always had a wonderful experience between the staff and vets. He also has chronic conditions he is also treated for and the staff treat him as if he is their own pet. They are always prompt and provide a wide range of services. Dr Wood is amazing however every single vet we have seen has also been great. No matter who you see they do a wonderful job. Highly recommend!!
Dr. Phann is great with my cat gracie. Is patient explains well. I trust her alot. And Gracie loves her she can feel her good vibes. Ill forever be grateful for Dr. Phann she takes excellent care of Gracie.
The practice fit us in bc our fog had cut his paw badly. The office was immaculate, organized and well run. The staff and the vet were polite, friendly and professional. I did not wait long and my dog was well taken care of. A+ In every way!
We adopted a dog-reactive border collie mix, so going to the vet can be very stressful. I am so appreciative of the front desk staff and the vet techs at the Newport Animal Hospital who go above and beyond to make sure that we don’t have to be in the same room with other dogs. They are always so friendly and understanding, making the experience positive for me and my pup. Thank you guys!
It was our first examination appointment for our cat. The staff all were very nice and understanding even though I was about 5 minutes late for the appointment. They were great with our cat and making him feel safe and comfortable while they were checking him out.
Excellent care of our cats! Great Doctor!
I have taken all my pets to Newport Animal hospital for at least the past 20 years. Everyone who works there, from the Receptionist to the Veterinarians, are professional, courteous and extremely caring people. I could not possibly take my fur babies anywhere else!
Dr. Pham is wonderful and loves her patients and their families
Newport Animal Hospital is the best veterinary practice in this area, quite possibly in any area. Everyone who works there is friendly and they so obviously care about their patients and the people who love them. I know that my creatures get the attention and effort they need, each & every time. Above and beyond the standard treatment.
I recently moved to Boston and will not take my pets anywhere else. They were amazing to my cat for her six years of life and treated every eye infection, ear infection and upper respiratory infection with the utmost care. They answered questions over the phone and they worked with me financially when my cat needed multiple appointments.They were so compassionate when it came time to put the family dog down and stayed late on a Saturday so I could sit on the floor and cry.They treated my concerns about my new cats (13 months) lack of appetite with professionalism and did not run unnecessary tests and shes home, happy and eating. They also gave her medication for travel without an appointment.Bananas and I will travel the 60 miles when she needs to be seen because I will go nowhere else. Newport Animal Hospital is family medicine for pets through and through!
Wonderful 1st time visit. Everyone was nice, great professional experience with vet! Great place so glad I found it!
I took my new senior cat, Lillie there on 6/16/21. The staff/vet techs were very understanding of my cats anxiousness and back issues which made me feel good. The only experience I wasnt happy with was vet herself, I forget her name. I just found her to be a bit off-putting when explaining my concerns. I feel she really didnt understand these needs and concerns of my senior girl. After my initial visit, I didnt feel happy about my experience with her. It just left me feeling a bit upset. Next time I come in, I wish to see a new vet whom is more caring and understanding.
The team that works here really takes care of your pet with a lot of love
On time and a very pleasant experiene
Dr. Fain was wonderful. Top Vet. Attentive and not a Vet Mill..
I love the providers!!! I have seen different ones at times over the years but primarily see Dr. Woods. He is so kind, compassionate, and professional. His knowledge is vast and is comforting when needed. My Pets are like my own children as most owners would say and I place my veterinarian of great importance next to my pediatrician. I get an appointment very quickly depending on urgency. I am extremely grateful to have NAH so close by and even more grateful for the dedicated veterinarians that are employed there, thank you for all you do
I am a new client with my dog Daisy, and am extremely pleased with our first visit! Everyone is super nice and knowledgeable!! Sometimes my Boston terrier is a little anxious, but she wasnt nervous at all because the technicians and vet were so kind and friendly! Thanks for a great first impression and experience! :)
Absolutely Adore & Admire Dr.Lisa Walker for all her hard work, dedication and Love for my animals over the last 15 years! She loves all animals like her own and is professional and the absolute BEST veterinarian I have ever seen in my life. Her demeanor with dogs and animals is perfection. She is calm and makes my dogs feel happy and safe and also me and my husband too! She’s amazing with her 4 legged patients and her people clientele as well ! Excellent people skills . She has helped my dogs have a better quality of life over the years and I trust her judgment 100%. All the other doctors are amazing too! Dr.Civic is absolutely amazing at what he does also!! Thank you to the doctors and the entire staff for your professionalism, love and care for my dogs all these years! You are all sooooo appreciated!!
The girls at Newport Animal Hospital Thames St location are the best. So patient, friendly and fast. They always make my old guy feel comfortable and ease his anxiety ☺️
As a new client and having a specific immediate need to have a fecal test for my dog, the reception was very helpful when I called to relay my needs and when I arrived, they took all of my information and were able to set up my profile. I also got the results back in less than 24 hours and they also sent directly to the doggy daycare facility. The staff was very friendly and helpful. Great first impression.
My pup hates going to the vet, I couldn’t even get him through the door so I switched to these guys. He has never been so well behaved before at a vet. My pup seems to really like and trust them. They are so patient with him even though he talks the whole time (German shepherd). I had to bring him back outside for a pee and he walked right back in on his own. They’re just really good with dogs. At the last place it took 2 people to help get him through the door.
Vets and Vet Techs are great- kind, compassionate, helpful. However the front office/receptionist staff are horrible. Rude, short and just not who you want to be dealing with. Every encounter has been met with an attitude and just not worth it.
Dr. Phan and all the staff take gentle and diligent care with my Peke Gidget, who is a very difficult patient. They are thorough, patient and have a good sense humor about her drama while acknowledging and respecting her fear. I am very thankful and I highly recommend them.
I absolutely love the staff and Doctors at Newport Animal Hospital. They are so amazing with my dog, kind gentle and caring. They have such a great system and process and I am always impressed with their service. I think they are the best in New England! I also live in MA and decided to make Newport Animal Hospital our primary and only for his care. Thank you!
I’ve been taking my dog to Newport Animal Hospital for three years now and have always had a positive experience. From the vets to the techs to the people working at the front desk, everyone is so friendly. My dog is sometimes anxious about going (when getting her nails cut especially). They always make me (and her) feel at ease. Thank you all for your hard work and quality service every time!
Dr Chris Fain fitted us in with same day service (thanks to a cancellation) to check out our Black Lab, Beauregard, who had been crying, restless, and favoring his left front leg. Chris ran a battery of tests and gave Beau an anti-inflammatory injection plus a prescription for more of the same. Beau was significantly improved when we got home. He settled down, slept well, and did not display any discomfort thru the night. He seems much better today. Dr. Fain has been taking good care of Beau since he was a puppy, that’s why we followed her from Vet Services of Wickford to Newport Animal Hospital.
My dogs care and vet, Dr. Phan at Newport Animal Hospital are excellent. Though its a tad expensive, Dr. Phan and her staff constantly follow up with my dogs health after her visits. Dr. Phan is always looking out for ways to keep my dog healthy as she ages with her arthritis and mobility issues. I couldnt ask for a better vet and a better facility to help out with my dogs care.
My dog Ginger was very scared and shaking during her check-up. The staff made her very comfortable and one team member held her the entire time to try to make her feel safe and didnt treat me like I was in the way. It was a good visit...expensive but a good visit.
Im so grateful to have Dr Christine Fain care for both my dog and my cat. Shes thorough and caring and really knows her stuff. Great fit for me and my furry friends.
Brought our new rescue pup in for her first puppy wellness visit last week. The entire process from scheduling our appt to our visit with the vet was great. Staff from front desk schedulers to the vet were beyond pleasant and helpful. Multiple contacts before appt to confirm/remind. They made both me and our new pup feel comfortable and kept the visit stress free. We are happy that Newport Animal Hospital will be Lillies vet.
Dr. Passierb and all of the Vet Techs are AMAZING!!!! My dog was super sick and they took THE BEST care of her! Thank you!!!!
Our experience with the Newport Animal Hospital has always been excellent. The veterinarians are professional, knowledgeable, kind and gentle.
Dr. Fain is a caring, committed, supportive and professional Vet who treats our cat with warmth and speaks with us candidly. The staff and hospital are caring and spotless, respectively.
Dr. Kim Phan at NAH is in my opinión, the best vet in RI. I have a cat and a dog. Dr. Phan is knowledgeable, responsive, caring and provides great follow up with my pets needs! Highly recommend!
I have been going to Newport Animal hospital for many years with my cats. I now have a puppy and she loves visiting the vet. They truly care about the pets and give them top notch care. Always available to answer any and all questions. Highly recommend!
Our first experience with boarding was phenomenal for my pets (2 dogs and a cat)!! The staff was very friendly and responsive, calling us when anything came up with the pets. Weve used countless boarding facilities across different states and this is a good one. My only dislike is the expensive price. I know I cant put a price on the well being of my pets, but this will deter me from boarding unless I absolutely have to. Overall, the experience was a good one and I do recommend this as an option for sure!!
Wonderful experience. They were so kind to my puppy and treated him with care.
Dr. Phan is a caring and competent veterinarian who is so appreciated by my dog/human Harry and his owners!
I was there recently and Dr. Wood was excellent! I have seen other doctors as well and they’re all great. The entire staff was wonderful with my cat. I have been going there for years and won’t go anywhere else!
Always knowledgeable and respectful service by Dr.Passierb and staff.
I cannot speak more highly of Dr. Kim Phan! She is AMAZING and all of her techs are as well. My puppy was super sick when I first adopted her and it has been a very long road to recovery. Dr. Phan has gone above and beyond to check in on my little one and ensure she is getting everything she needs. She is so caring and gentle with my shy little one. She has an amazing way of balancing personal touch with professionalism and really has a way to put owners at ease. I am so thankful to have found such an incredible vet. HIGHLY HIGHLY recommend her!!!
I became concerned because my little senior cat developed a cough, she just wasn’t herself. I was able to get an evening appointment and bring Ebony in. Dr. Pasierb quickly came in to the treatment room, and diagnosed and prescribed medication. The two vet techs that weighed her and assisted were very caring and responsive. I have had a long-term relationship with Newport Animal Hospital and I am always more than pleased with the service and care provided. Check out was also very quick and professional, and we were on our way home within 30 minutes. Great overall experience couldn’t ask for anything better.
This veterinary office has the expertise, professionalism, and courtesy to be a 5 star! Clean, well equipped and terrific accommodating hours and location. Love it and highly recommend.
We brought our cat in to get follow-up tests done for his diabetes and hypothyroidism. The staff was very professional and pleasant to interact with. The vet who saw my cat was very kind and gave a lot of valuable information, and he also assured me and my fiancee that we were doing an excellent job with how weve administered medicine to our cat. Although our cat will likely not look forward to the next appointment, we are looking forward to brining him in for great veterinarian care.
Dazzle was quickly diagnosed and treated for conjunctive itis
THE BEST. We would not trust our dogs care to anyone but Dr. Fain. She is caring, smart and clearly loves what she does. Her staff is terrific and our dogs like them too!
The staff were very helpful and understanding of my nervous pup. They seriously went above and beyond to make her feel comfortable and safe, which means so much to me, as Im always a bit anxious for her before a vet appt. The vet took the time to listen to my concerns and was very thorough. Overall, such a great experience and Im so happy I bring my pup there!
I have been bringing my dog here since he was a puppy, They give exceptional medical and grooming care at this Veterinarian Hospital, and the Staff both upstairs in the medical facility and downstairs in the boarding facility are absolutely great they treat your dog with professionalism, kindness like they were their own, it has been nothing but a pleasure bringing my dog here .
Everyone was courteous, professional, patient, and thorough with both my dog and me.
We have always valued NAH doctors and assistants.
The staff there takes adequate care of your pet and gets the job done right to make sure your pet(s) are happy and healthy. With that being said, you might wanna ask for dinner before the end of the appointment. Absolutely insane how bad they rip you off, every time I go here, I get lied to and cheated out of money. Today was extraordinary, pretty sure I got charged for a vaccine my dog did not receive but nonetheless, even if he did I specifically asked to have it done at a later date. Youll constantly be recommended to do more things that rip you out of more money, I wouldnt be shocked if there was a $100 fee just for breathing in their building. Im satisfied with the services but the bill dealt to me might have made me more angry than anything in my entire life. Unbelievable, hoping there is another place nearby who wont rob me blind.
I have had nothing but exceptional veterinary care for my senior dog. . Dr. Fain and Dr. Phan are amazing! My questions or concerns are always answered in a timely fashion but more importantly I always feel validated and respected when asking questions about the care or health of my dog. Having a senior pet does have challenges and I always feel supported when it comes to his overall well-being. I would highly recommend Newport Animal Hospital.
I love NPT animal hospital! Dr. Civic has taken care of all our 7 dogs over the past 20+ years. The staff is ALWAYS inviting, and especially comforting at hard times.
We had to bring our dog in for an emergency visit this weekend and the staff were so caring, supportive, and thorough. They followed up with a call outside of hours to keep us updated about lab results. We very much appreciate Newport Animal Hospital for all they do for our pup.
The good people here with out a doubt saved our cats life. Thank you so much for your had work and love for our animals!
I will not go anywhere else for the care of my dog. They are not inexpensive but they take great care of my dog. This is the only place I will kennel him as well. The doctors are well informed and do not push meds and offer over the counter alternatives.
While my dogs might disagree slightly, they are a wee bit neurotic, I always feel they are in very good hands when visiting the newport animal hospital, by the attending vet and all of the techs and other staff members. in fact, I just highly recommended them to someone else just this morning.
I am so glad I was referred to the Newport Animal Hospital by a friend. Each time I visit with my senior dog, I leave with peace of mind. Grateful for the entire team here.
The Bertuccio Family pets have had a great association with Newport Animal Hospital for the past 12 years. Ace the Chihuahua, Skye the cat and a very challenging bunny we fostered for Melville School were very impressed with the professional, accommodating, warm, kind care they received. (Okay, tbt, the bunny was not overly amused with having his teeth trimmed, but then again, who would be?) We have used both the veterinary and boarding services and have been very satisfied.
It was our first experience with Dr. Phan and she was very good. Very professional and she had a great way of handling our puppy! Our dog was in for a pre-exam prior to neutering next week. We also just got a second pup and look forward to bringing her to Dr. Phan next week for the pups first wellness visit. Thank you.
Always a great experience at NAH! Ive been bringing my seinor dog for years, my cat, and now my new puppy.
Love the staff and Dr. Fain is the BEST. Highly recommend.
My pets have never received better care than from Dr. Fain. Not only is she a great vet--professional, knowledgeable and respectful--she is also a delight to be with. Her tableside manner is wonderful--she treats my dog as though he were the greatest shed ever encountered and her treatment is always gentle and positive. My sincerest thanks for her being Jaxs doctor.
Appreciated the thorough care that Dr. Phan and staff gave to our fur baby.
I had a GREAT experience, as always.Cant say enough good about Dr. Fain!Also the staff has always been helpful and courteous.I have been going here for many years and have had two previous dogs taken care of since 2007. One lived to be 18, 19 years old. The other died prematurely and now Aslan my 2 1/2 year old is being cared for by Dr. Fain. He has a few issues and she is managing them all very well.God bless,Patricia G,
This place is way overpriced. The alarming part is that they deceived me by marking up the x-rays. The x-rays should not cost hundreds of dollars. They actually do not tell you that they mark it up. The mark ups should be clearly defined as fees, but they add the amounts to x-rays and other charges. I asked for an itemized bill which they did not want to produce. I complained about the couple of hundred charges on x-rays. I was told that someone would get back to me but no one ever called. I can tell that they purposely deceived me. Thanks Lynn for not getting back to me and acting so unprofessional. I could tell that you deceived me - it was written all over your face.
Love, love, love, it here! The staff is so patient with my nervous dog and grumpy cat!
Dr.Chris Fain is kind and professionally on the mark diagnosing my elderly mixed-breed, poodle-type dog. Since 1975, Vetrinarian’s at Newport Animal Hospital have treated all of my adopted pets with great care, concern and wise advice.
Had, and still have a great experience here. Dr. Wirth; and the staff are the best!!!
The Newport hospital has gone out of their way to help my animals when they nee3ded care.
The staff exhibits all of the above. A plus is working with Dr. Christine Fain who is exceptional.
I have to give an amazing shout-out and thank you to Dr. Sheehan and her staff for being so fantastic on helping my German Shepherd. My dog has extreme anxiety at the vet and can be quite difficult to treat due to his size and strength. Dr. Sheehan is never nervous around him and spends extra time to ensure he is properly taken care of. Her professionalism is top notch and Im very lucky to have such a supportive vet that truly cares about helping my dog feel better and get him the right medicine he needs. I cant say thank you enough!!!
Had an appointment for 3:20 and had to waitoutside for 20 min. 90 degrees temperatureHad many interruptions when in the examination room.
I’ve been a customer of Newport Animal Hospital for 10 plus years. I’ve always entrusted my 3 Pomeranians to them. Recently my dog Ozzy once again pinched a nerve in his neck. Reception is always professional, friendly, polite and accommodating. They always remember me and my other dogs Wolfie and Katie. I highly recommend them, Doctor Wood who took care of Ozzy is always spot on. Dr Phann is always excellent too as well as the other doctors, nurses and boarding facility staff. Ozzy had almost immediate improvement in mobility. I am super happy to call them a wonderful asset to this community.
They are kind to your pet and reassuring to you. Theyve shown a commitment to safety and cleanliness during COVID. Overall, great expertise and customer service.
AMAZING as always. & Dr Fain is the kindest person on earth!
Newport Animal Hospital is awesome I don’t take my dog anywhere else.
They do a great job with my dog that’s so full of anxiety when he gets there. Good doctors and technicians.0
Dr. Wirth has been our doctor for at least 20 years, he has a wonderful personality and explains things step by step. Thank you❤
This is the best Animal Hospital with a state of the art facility and staff. Everyone is friendly, caring and professional. I highly recommend this place.
Wonderful first experience with Dr. Phan and the staff at the Newport Animal Clinic. They were very patient with my over anxious cat, very thorough, and really warm people. They treated him for an ear infection and noted another issue that I had been concerned about but forgot to mention. Dr. Phan got back to me first thing the next day with blood work results. I felt the pricing was reasonable and they spent a long time with us. Very happy to have found them!
Dr. Fain is wonderful! She answers all our questions and is so good with our puppy! Thank you
Always so helpful and experienced with keeping our dogs healthy and happy!!
Dr. Walker and the staff were very attentive to Suki. They are courteous and professional.
Very helpful and professional people. I feel I get excellent care for my dog.
Always the best best doctors best nurses take you in right away explain to you, work with you, very caring, very compassionate not much more I can say is that theyre excellent!!
These vets are absolutely the BEST!!!!Can’t say enough good things about them!
The entire staff was extremely professional and caring.
One of my dogs wasn’t feeling well while staying there and Dr. Wood treated him and they all took great care of him. Always very caring and professional.
Both my dogs love this place and get excited to go inside!