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Trailer Depot of Miami
13250 SW 128th St #103, Miami, FL 33186, United States
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Trailer Depot of Miami

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Ma
Review №1

Ordered parts for my trailer but forgot to order the washers I would need to complete the job. The guys at Trailer Depot took it upon themselves to include the washers they knew I would need to finish the job. Not may places give this kind of service these days, absolutely above and beyond what was expected of them. Keep up the great service. Thanks again.

Ci
Review №2

This company is AMAZING ! They were recommended by a dear friend from Hopkins Carter. Joe the owner is one of the most pleasant and professional business owner I’ve ever that the pleasure of dealing with. He was HONEST ! The price quote for installing a new torsion axle was the most competitive of all other trailer shops. He was booked out for 3 weeks due do the pandemic, however, after listening to my dilemma, where I was ripped off by a well known Hialeah FL shop, he squeezed me in the next day. He didn’t have to do that. The staff at Trailer Depot was extraordinaire. Young, smart, fast and honest. I bought them all lunch. I highly recommend this shop. Best price. Best service. Best staff.I’m a music industry executive and I can testify that they are in a league of their own. Kudos to you Joe.JCSony Music

Ro
Review №3

Finally got a new continental trailer from Trailer Depot. Its a great trailer and came setup for my boat from the factory. It was not right. The guys at trailer depot took some time and set the trailer up perfectly! The boat now loads with ease and rides so much better on the road. Great product and better service and competitive prices too.

Wa
Review №4

I have not had the opportunity to utilize their services yet but have bought parts here. They’re inventory is excellent and they rarely stock out. I found my hard-to-find tail light brackets here! Their pricing is very reasonable and it’s nice having a dedicated trailer parts supplier here in the South Dade area. Their website is also helpful to lookup parts, prices & descriptions up front.

Ja
Review №5

Joe, Nick, Josh, Mike and the entire team at Trailer Depot are the BEST! From pricing to fitting the boat on the new trailer, my experience was AWESOME! They are all in when it comes to customer service! Need a trailer, call them first!

my
Review №6

Super happy with my new continental trailer and the service Joe and the guys at Trailer Depot gave me. I left confident and ready to enjoy boat

Ri
Review №7

Great family run business! Joe is very passionate and goes out of his way with honesty to make sure customers get what the REALLY NEED! Been a customer for years and will continue to recommend!

En
Review №8

Great service! I just had my trailer serviced by Joe and the team at Trailer Depot. I’ve been a long time customer, having had Trailer Depot, exclusively, service all of my trailers and even sell me a brand new one a couple of years back. For top notch trailer sales and service, look no further than Trailer Depot.

Mr
Review №9

Great service from an honorable owner - Reid

Da
Review №10

Ordered 2 new trailer guide posts with hardware. Guide posts fit perfectly and all mounting hardware I ordered was included. Shipped 2-3 days after ordering. It was really great not to have any issues.

Da
Review №11

Joe at Trailer Depot and his staff are excellent, professional, courteous and do outstanding work. I just restored my skiff and Joe and his staff took care of my boat on the spot and did a professional job. I strongly recommend Trailer Depot for all your trailer needs. Thank you Joe for a great job

Be
Review №12

Where do I begin?? Was in the market for a new boat trailer and found this place after getting quotes from a few other local businesses. Not only was the price on par or even better than the others, but the service was top notch! They were the only ones who insisted on coming out to see the boat, take measurements, and listen to my requests. I have a tight spot alongside my house, so the trailer had to be as streamlined as possible. They made it happen. Got a custom built Continental trailer for what others were charging me for a generic one.The owner and staff are all a pleasure to deal with. If they cant figure out a solution to your trailer problem(s) then no one can. The shop has everything you would need to add too or fix your current trailer as well.The pride taken in their work is obvious and I truly felt like a friend instead of a customer. Dont waste your time going anywhere else for all your trailer needs. They have me as a customer for life now.

Ka
Review №13

They were wonderful +!! They helped my brother out with a wheel bearing on his tow dolly!! Thank you so much!!! Excellent customer service!!

Jo
Review №14

I have been a customer of Trailer Depot for many years and have always found them to have the right part for the job. I recently took my trailer in for a full brake job and ran into a scheduling issue. The owner Joe personally called me to apologize and reschedule my appointment. He went above and beyond what most business owners would have done to accommodate me and keep me as a customer. He believes in the lost art of customer service. Aside from that, he is extremely knowledgeable and capable of diagnosing any issue you might have with your trailer. I highly recommend Trailer Depot for all your trailer needs. Whether it is to purchase an new custom trailer or repair your existing one, you will find that their prices are competitive and the service is excellent. If you dont live close to the area, it is worth the trip. I am a Trailer Depot customer for life. Thank you Joe!

Re
Review №15

I had such a great experience at The Trailer Depot of Miami. Joe was kind and courteous, he went above and beyond to quickly fix my trailers problem.I was holding my breath when the bill came, but all for naught because the bill was much less than I thought it would be.I highly recommend The Trailer Depot and Joe. I’ll be returning there for all my trailer needs.

Je
Review №16

Top notch service and very quick. This is the only trailer service shop that I will use in South Florida.

Bo
Review №17

Purchased a new Continental Trailer. They gave me the best price in town right off the bat. once boat was on trailer, They adjusted it and even went the extra mile to change out the guide post to custom fit my boat. Highly recommend these guys for all your trailer needs. Excellent customer service and a pleasure to do business with. Thank you.

HT
Review №18

There was a little confusion in price, but they worked it out. Good people

Ed
Review №19

Recently purchased a boat and had to go to trailer depot twice to buys some parts for my trailer. Both times I found what I was looking for and nick was nice enough to find me the trailer jack I was looking for. Should be going back next week with my trailer for some service.

A.
Review №20

Great service and unbeatable prices, Josh was able to refer all necessary parts and even offered suggestions of things noted on trailer. Thanks!!

Ed
Review №21

I really recommend Trailer Depot of Miami! I had my trailer rebuilt, changing the leaf springs to torsion, all my lights and wiring upgraded to LED, the bunks were adjusted to fit my boat perfectly. Now my boat slides on and off without any problems. The guys in the back are the best. They knocked out all of the work in just a couple of hours. They had me in and out before lunch! Their prices are some of the best out there. Really hard to beat. Their customer service is great, Eddie, Josh, Jeremy, and Joe are really knowledgeable and helpful. They answered every question I had for them. I havent experienced better service anywhere else. I think that the deserve more than just 5 stars. They have a huge variety of parts in stock. Anything you could possibly need, they can get it to you. Go check them out and see for yourself!

Mi
Review №22

The owners and staff at Trailer Depot are fantastic! They went above and beyond with customer service to make sure the used boat and trailer I had purchased in Miami was safe for the long drive back to Colorado. They had all the parts we needed in stock, and provided some much needed help and expertise to get them all installed. We made it safe and sound thanks to Joe, Silvia, and their amazing staff. Thanks again! There is no way we would have made it without all your help!

Jo
Review №23

Great Job!! Have a 2004 trailer. My axle was failing in the middle. I set up an appointment, The Trailer Depot provided a price the morning of the appointment after seeing my trailer. They completed the install on schedule and well done. That afternnoon I returned to pick the trailer up. To my surprise, as I was connecting to my hitch, I noticed they had performed lubrication service on the winch, the toungue lock, the toungue jack, etc. I did not ask for this, they just took care of it. Very nice to see such excellent worksmanship, First Class!! Thanks for the excellent job TD crew.

Jo
Review №24

Great experience!

J
Review №25

I would highly recommend the Trailer Depot. They are truly honest people and sell a great product. I purchased my trailer through them and they took the time to completely customize it to fit my boat perfectly to it. Speak to Joe, Elvis, Edwin or Josh. All good, knowledgeable people!! Very fair prices, friendly, and excellent customer service.

Li
Review №26

Great experience! First time there in a long time. They were personable, super helpful, with lots of knowledge. Even helped me load up my truck. Would highly recommend. Don’t go anywhere else!

Jo
Review №27

Experience and good service

Iv
Review №28

Here is my experience...got inside and owner was talking to another customer, barely says anything other than good morning..had to wait for a while until they finished their long conversation even to the point I stared at them pleading for help and thats when I thought...ohh well this is typical Miami...Boy was I wrong!....I couldve ordered parts online but I needed them right away...guess what?...I got in when the office was not even supposed to be open, the owner very kindly explained and we got into the details, man these guys know the stuff, they got me the parts I needed right away and gave me a good technical advice, while I was there I noticed another customer showed up and asked if they have this part on store, the owner right away explained to the customer that there was nothing wrong with his part, he even explained what causes the problem and a quick fix solution...if that happened in another store, that guy probably was sold a new part no matter what.....and thats what I call excellent customer service..I highly recommend this place for boat trailers accessories and parts...will be back

Cr
Review №29

Great experience9

An
Review №30

This is the most expensive place for parts in all of miami. Ridiculous

Li
Review №31

Horribly over priced don’t trust the reviews. And super rude customer service

Ju
Review №32

Theyre excellent and worked like a charm. I hadnt expected to find such a great deal. Eddie was the salesman and he knew everything there is to know about the trailers. We actually had nothing much to think about as the deal brought to us as it was a no-brainer.Simply put, they offer genuine advice so you shouldnt hesitate in front of their expertise.

Ta
Review №33

I purchased a custom trailer from Joe on 6/23/2015. I live out of state, so I was unable to meet Joe or see his location. I would never recommend purchasing anything from Joe at Trailer Depot of Miami. The following was and is my very unpleasant dealings with Joe.Prior to the order Joe promised to measure the vessel and verify bunk location/placement. Joe quoted and confirmed 2-3 week lead time for trailer delivery. Joe didn’t measure the vessel, nor did he respond to several emails and phone calls about the overall progress and timeline of the trailer delivery. In order to get a response from Joe, I issued a stop payment on a check for a progress payment. This was after the trailer slipped the promised delivery of 7/15/2015. The trailer was then delivered on 7/30/2015. Joe said he was too busy on 7/30/2015 to bring the trailer to Hi-Lift for loading. By this time I was in contact with the actual trailer manufacturer and they were able to send one of their trucks and technicians for vessel loading and bunk adjustment. In this scenario Joe was a trailer re-seller, he didn’t bring any other value and was removed from the resolution at this point.We spent about 3 hours at Hi-Lift trying to place the vessel onto the trailer, unsuccessfully I might add. None of the bunks were even remotely close to the required placement for this vessel. I spoke to the owner of the trailer manufacturing company, we decided to hire a transport company and ship the vessel on a transport trailer to the manufacturing plant to be rebuilt. I received the corrected rebuilt trailer on 8/8/2015. The trailer is paid for in full. I have been trying to get the trailer title from Joe since 8/20/2015. Today is 9/26/2015. I still don’t have the title to the trailer. Joe is refusing to issue the title. He told me he is waiting a couple more days for the final check to clear. Joe cashed the final check and funds cleared my account on 8/20/2015.

Ga
Review №34

Joe was awesome to work with. He produced my brand new catamaran trailer in the promised time frame and made all necessary adjustments on site at the marina to ensure it fit my boats precise requirements. Id definitively recommend buying a trailer from Trailer Depot!

Jo
Review №35

A big thank you to the guys at trailer depot... Took care of my trailer in a matter of hours. Friendly and knowledgeable staff and unlike other places they answer all your questions with a good attitude. One year warranty on their work.

Ma
Review №36

Twice had everything I needed for my boat trailer. Fast service, great prices, and guys behind counter are extremely knowledgeable. You wont even have to second guess - they got you everything you needed.

Ya
Review №37

Excellent Customer Service and extremely knowledgeable team. Joe and his crew are very professional and passionate about what they do and provide great customer service and consultation. They really care to help you fix what ever problem you may have with your trailer. Joe takes his time to provide you expectional consultation and takes the time to ensure you are happy and satisfied with the outcome. I highly recommend them for all your trailer needs. Best price, excellent quality work and service and customer satisfaction guaranteed. ELI

Je
Review №38

My Trailer broke down (leaf springs and axles) and I decided to fix it myself. Called Trailer Depot of Miami spoke to Josh and he was very helpful over the phone. I went to store in Kendall and the level of service & technical advise was mind blowing. They basically gave me step by step instructions on how to install each part. To top it off they had everything in stock... 5 Stars all the way!!!!!!!!!!!!!!!!

ke
Review №39

Purchased my new trailer about two months ago. Have already put several hundred miles on it and its great. Awesome build with spot on setup. Thanks everyone.

Mi
Review №40

Trailer Depot is an excellent business! Very professional and explained every thing to me. Fixed my boat trailer with short notice and reasonable prices! You can always reach them!

Te
Review №41

Joe was a complete pleasure to do business with. He is very dedicated to his work and is by far one of the best in the trailer business. The trailer looks brand new and spent the extra time to make it perfect and educate me in trailer maintenance. Joes prices are also the best Ive ever come accross and hes not there to cheat you. I highly recommend Trailer Depot!!

Ji
Review №42

I have bought parts from Trailer Depot for DIY projects as well as had service performed when the job was a bit larger than I wanted to handle. I have always been shown courteous and knowledgeable service from the staff, and Im pretty sure they have THE best pricing around. You cant go wrong with this company.

Ro
Review №43

I made the mistake of buying a second-hand trailer to save a few bucks, but didnt realize how complicated they can be mechanically. Unfortunately, it wasnt roadworthy for my trip upstate.A friend referred me to Trailer Depot, and Im glad they did! The guys gave me great service, taking care to explain what I needed. And the price was also well under what I expected to pay. Will definitely be back in the future!

Br
Review №44

I didnt know much about trailers, but was walked thru every step of the way! I live in Marathon and had no problem driving over an hour to purchase from Trailer Depot. Thanks for all your help!!!

Pa
Review №45

Great experience. Got a new trailer for my 33 foot Powerplay. Joe went out to measure the boat and gave me a perfect fitting trailer. Tows great and a breeze to launch.

je
Review №46

I purchased a Jet Ski trailer from them and they were extremely professional. They explained everything I needed to know step by step and were very detailed. Highly recommend them !!!

Fe
Review №47

Great customer service. Helped me out with every dumb question I asked. Has everything in stock you need.

Ed
Review №48

Joe was very nice and promised the trailer would be customized specifically to my boat. So I order the trailer from him. Once the trailer came he transferred my boat in less than a day. When I arrived I notice the boat was sitting very high on the trailer and ask him if he would lower it so I didnt need to back the trailer so far into the the water to unload the boat. He said I was being to picky and this was the season he was very busy and didnt have much time to dedicate to adjusting the trailer. I wish he would have told me that before I ordered it. He finally lower it some and said it couldnt be lowered anymore. I took it home and ending up adjusting the trailer myself having to cut the brackets with a chop saw one hole down so the boat would sit lower down. It took a lot of work but now the set up works really good and am very happy with the trailer. This is something that he should have done not me.

Ra
Review №49

Great service, answered all my questions! Highly recommend!

Ma
Review №50

Ive bought two boat trailers here and the people are very helpful. I drove almost 3 hours to do business here. I will definitely be back here!Thanks Trailer Depot!!

Ki
Review №51

The owner was a consummate professional! I got a great trailer, first class customer service and after it all they helped me with a problem not even related to the trailer! They have earned my respect and loyalty!

Iv
Review №52

Joe knows best! Honest and good prices. These guys have everything, besides that they know what their talking about. The man has a solution to every problem. Save yourself time and headaches talk to Joe.

ke
Review №53

Wonderful customer service! Helped us to the max, very kind and had wonderful prices.

An
Review №54

So good let me tell yall how good really good the place amazing customer service and the A/C where do I even begin from the start its a cool experience see what I did there and they greet you so nice I feel like Im home didnt buy anything because I dont have a car but you should still go there great place so clean and neat !

Ed
Review №55

Excellent costumers service clean store and knowledgeable employees

Mo
Review №56

Excellent selection and customer service. In and out, great and friendly staff...

Ab
Review №57

Great people, great customer service, fast&good price.

OS
Review №58

Very good store they have a lot of stuff and the people are very good

Ga
Review №59

Great prices, knowledgeably employees, and the owner Joe is an awesome guy!

Md
Review №60

When looking for 5 lugs and wanted to charge me $43.98, when to West Marine and found it at $5. I recommend going to west marine before you try this business.

St
Review №61

Joe helped me design (Brakes to Bunks) a new trailer for my Intrepid 327, nice guy, great service answers phone all hrs., 2 follow ups for small adjustments, unmatched value. Look no furtherSteve

Iv
Review №62

Entire staff was very professional. Great all around. Highly recommend them.😊

Su
Review №63

I have a 22 Mako. I was in need of a new trailer. Called 3 places before I got ahold of Joe at Trailer Depot. He came to my house, measured my boat and a week later I had my new trailer. Prices were fare and service was excellent. Thank You ! Would def recommend.

li
Review №64

Amazing and honest. Hard to find people as genuine as them.

Da
Review №65

Dont waste your time going anywhere else. Give Joe a call and hell take care of you. Quality customer service, parts and trailers.

Ro
Review №66

Great people to do business with, all aroud good.

Ra
Review №67

Bought 4 tires and wheels for a fraction of the cost of any other trailer store in Miami.

ed
Review №68

Super friendly and helpful

Lu
Review №69

I am a business owner I called Trailer Depot to help me on one of our trailers he was able to help me with his mobile service and kept me on track GREAT SERVICE

Ne
Review №70

Joe did a good job and got me the exact trailer I needed.

Ca
Review №71

Rockstar Service!!! Rockstar People!!! While working out of town in the Miami area the bearings on my boat trailer started slinging grease. I looked up the shop on the internet, saw the great reviews and showed up on their doorstep on a Friday morning unannounced. Joe got me right in and had me on the road in a hour or so. I can not stress enough how great Joe and his crew was to work with. I felt right at home. The store and the shop was super clean and well stocked. I wish I could give 10 stars but it will only let me give 5.

St
Review №72

Customer service was above and beyond here, the owner and staff went above and beyond to fix and go the extra mile with my tire issue(not their fault). Will be using this shop from now on.

Je
Review №73

Good price and great service. Much cheaper than Torino and Camp Out. And conveniently located close to where we keep the boat :)

Da
Review №74

Joe is fast and efficient! And reasonably priced

El
Review №75

The customer experience was the worse. I came to purchase a ball coupler which they had, but did not help with taking it on or off. They stared at me struggling with this outside of their store for atleasr an hour. No help was issused!

St
Review №76

Easy to find location found what I needed.

my
Review №77

Awesome place, good prices and excellent customer service.

Pa
Review №78

Joe is the man. I cant believe that there arent a ton of reviews. He has taken care fo both of my trailers. Kept me legal because I didnt know my lights needed to be a certain height, spray painted my trailer where it was rusting, has always been punctual. Just came out wit two day notice to fix my lights because I am headed down to the keys for the weekend! Cant say enough. I am not a friend and I havent even actually met Joe. It is always email and phone but he does a great job!

Ca
Review №79

Great Experience! Passed by on a Monday to see the location and Joe was very helpful letting me know I could bring my trailer in next day; moderate size location but very well stocked. I have a 22ft Cobia on a Rocket Trailer that I wanted to service (check my brakes, bearings, etc - basically a tune-up.) ; dropped the rig off in the morning and by the afternoon it was ready. Joe was very straight forward and helpful as was his crew; professional service at a reasonable price who get the job done and made me feel welcomed! Based this experience, they earned my future business...Semper Fi & Gracias!Camilo

IL
Review №80

Great experience, excellent work and customer service!

Ke
Review №81

Excellent service and knowledgeable staff! Only a few minutes from the turnpike as well!

Ge
Review №82

Very knowledgeable, right price. Joe made sure I left with every piece I needed.

Ji
Review №83

We blew a bearing on our way back from the keys. After getting jerked around from our roadside assistance we finally found out about Trailer Depot. Joe could not have been more helpful. They got us in and out and on our way. Thank you again

Ca
Review №84

Great trailer, thanks Joe.

Ch
Review №85

Front desk hung up on me, terrible receptionist. Will never do business with.

Ca
Review №86

Great service

Ke
Review №87

Not helpful

Mi
Review №88

Great service !!!

Dr
Review №89

Best trailer part in miami. knowledgeable about their work and very professional.The best on the market. knowledgeable fair prisoners and good work. thanks for your help

Jo
Review №90

Excellent

Information
67 Photos
90 Comments
4.6 Rating
  • Address:13250 SW 128th St #103, Miami, FL 33186, United States
  • Site:http://trailerdepotofmiami.com/
  • Phone:+1 305-999-5109
Categories
  • Trailer rental service
  • Horse trailer dealer
  • Trailer manufacturer
  • Boat trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Utility trailer dealer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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