Great customer service. I got a regular manicure and Marta did a great job. Very relaxing atmosphere.
It was the worst experience. I left in the middle of treatment. The lady had no idea what she was doing. I tried to communicate (with the help of translator) but it did not help. My nails are a mess.She couldn’t even remove gel polish and make the nails the same length!And their tried to charge me! It felt like such a waste of time….Ladies, save your nails, time and money 🙏🏼
Don’t bother.$90 (French Gel Mani Pedi) not including tip. Picture is status post 3 days later. Mani gel was already chipping less than a day later. Please notice most of the white tips on my fingers are so thin it didn’t cover the white part of my nails, and the pinky finger is a sloppy job. The woman didn’t remove her gloves after giving me a pedicure, and just basically did 4 taps on the backs of my hands to apply lotion at the end. Quite a comedic scene.
The space is really cute which is why I first decided to come here after walking past it one day. The customer service is not super great. The girl at the desk was not very friendly and the person doing my nails didnt talk to me at all the entire time I was there. I accidently messed up one of the nails when I was trying to get up and she made like a grunt. I obviously didnt do it on purpose and it wouldnt have happened if she had offered to help with grabbing my bag and putting it on my shoulder for me. Theres too many nail salons in the area to not be treating customers nicely. I can easily find somewhere else to go.
This place use to be SO awesome - so clean and so professionally run. One of the things I loved about it was that it was really Zen - and peaceful and I could just sit back and relax. Last time I went in there, the receptionist was on her cell phone when I walked in and couldn’t be bothered to answer my questions about polish and worse, one of the clients was speaking on her cell phone really loud with the speakerphone on about something a little tragic and upsetting. It killed the vibe for me. They have a no cell phone policy by the way because people in miami are generally rude and don’t know how to behave so I guess they forgot about their own policy. So I’m giving it three stars because I think they have a great shop with strong potential and can and should do better.
Service was good, girl in the front desk was sweet.But, I don’t fill like it’s a pedicure who supposed to cost 75$The skin on both fits is peeling, I have never had such a thing ... terrible...The shape of my nails doesnt look like a square at all, I had a Beautiful nail shape, you ruined it.Gel polish is incorrectly made up, and flows over the shape of the nail.Not recommended at all, sorry but it’s unprofessional work for 75$
I enjoyed my experience here! Marie at the front desk was kind, professional and super helpful from setting up an appointment to even helping me choose a design. I got a gel mani and pedi and massage — my nail tech was very attentive and paid attention to every detail. I believe her name was Alina. I felt supper relaxed and enjoyed the one on one time. The nail shop was not crowded, music was gently played, and the oil that they use for your leg and feet smelled so natural and soft! I smelled like their softening oil the entire day. Overall, I enjoyed my experience that was an anniversary gift given to me by my husband. Thank you.-Jennifer
Im pregnant and had a great experience, the shop doesnt smell like chemicals, I didnt felt I was being exposed to a dangerous environment for my unborn baby and I as did in other Nail Shops (due to the strong chemicals smell in the environment), on the contrary, I felt very comfortable. Luv Nail Shop was super friendly, super clean and they did a beautiful job :)
This business is not reasonable in its dealings with customers.My friend and I arrived five minutes after the grace period for our appointments. We thought we were early, but we were actually late due to a misunderstanding while booking the appointments online. (The online booking tool displays appointment start and end times.)Neither the receptionist nor the owner were accommodating or reasonable, even after explaining the misunderstanding. I was charged the full amount for services that we did not receive, which I consider stealing money from customers with ridiculous policies.Even after exchanging various emails with the owner and attempting to get just half of my money back, she refused and claimed that the policies were reasonable.I grew up in Miami and now live in Manhattan and I have never come across a salon with such policies and mistreatment of their customers.
LOVE THIS PLACE...its my go to for mani and pedi. They use all products not tested on animals! And the products they sell are made locally by the owner of the salon, and smell AMAZING. The only thing is alot of change over in staff, so hope they get that right...but I adore the place, very relaxing, no cell phones ringing or loud chatter... recommend to all!
They did such an amazing job! Very clean and cute, they’re very detailed and do a good job cleaning and really try to do a perfect job. One of the best pedicures I’ve ever had. Definitely recommend and would come back next time I’m in Miami
Would not recommend this place if you have gel polish to removemy appt was at 4:45 and did not leave until closing time (6pm) originally I asked for gel polish removal but the receptionist asked one of the nail tech for a professional opinion and in the end I agreed to pay extra $ 20 for acrylic removal because they mentioned my nail is to thick to remove.The nail tech starts to buff only the surface and soaks in a bowl of acetone I told her I was paying for a acrylic removal and she had a confused lookShe moved on to buffing the nail very quickly and thinly I asked her if she could please buff only midway and soak the rest off which even the nail salons on calle ocho & wynwood would doInstead she told me no, because you dont use acetone to remove this?!?!?I was already frustrated because when she brought out the drill which they only had one in the entire salon (the receptionist told me) she burned me and kept hitting the tips of my nail over and overThe nice part of this whole ordeal was the tea they served and the receptionist
Lovely place! A had a perfect pedicure here - thorough, gentle, efficient yet luxurious. My new favourite in Miami.
Finally!!!!!! The right nail spot has arrived in Miami... luv nail shop it is! Impeccable service!Beautiful decor and very very calm and peaceful vibe. The owner Vanessa makes everyone feel like a celeb!Not your run of the mill place.. ladies, if you are looking for the whole yucky fake acrylic thing this is not the place for you, but if you want to have a real and legit spa style manicure and or pedicure this should be on the top of your list.No 10$ action so again if you want the real deal spa treatment vibe, this would be it, in life you get what you pay for and I will happily pay for the services here.Every detail on the place was very well thought out and executed perfectly even down to the tea selection and the daily fresh fruit infused water.I have to admit,Im was torn a bit torn on the review,The place deserves 10 stars but at the same time I almost wanted to keep it my little hidden treasure... I had to cave in & finally write about it.They deserve it!We luv luv nail shop. Thank you for finally doing it right! 🙏🏽👍🏽. Amen!
I went to the Salon with my daughter, Nicole, and we absolutely had one of the longest lasting acrylic nails sets I have ever had put on! Plus, the pedicure was amazing and the guy who did it was so gentle and great. Definitely worth making the drive because they are super sweet, not expensive and really know what they are doing!
They cancel my appointment 10 min before. So unprofessional
I came in after searching yelp fora good place to get my french manicure acrylic. Annie was wonderful and affordable. It was $35 for a full set. It turned out lovely. Will most certainly be coming back! Her work is light weight and even and very pretty!
Was nervous but Amanda got me together
I love this place!!! They have caring associates here, especially Vicky & Kim!! They will take care of you before and after your appointment. They make everyone feel comfortable even if you dont have an appointment. They take pride in their work and wont leave unless youre satisfied. I recommend this LUV NAIL SHOP all the way!
Love this place! Relaxing, nice, clean and good service!
Went in for a pedicure. It was the first Ive ever gotten, i have bad issues with athletes foot and my mother recommended them highly. The staff was very pleasant. They offered tea and water while i waited. The location was very clean and had a pleasant atmosphere. I would absolutely recommend them and will be returning for my future feet needs.
Doesnt communicate particular SVC charge me 50 for a pedi with gel soak off terrible job on feet. Filing wasnt good polish wasnt great an the bottom of my feet nothing. I said something to owner and she offers additional services after the fact. Bad business jus because a shop is nice in a great area doesnt mean there service is good. Do ur research...bc I didnt. My fault
Love this place! The manicure lasts a week and its great!Tina is great thank you! And the people are friendly! The place is clean...
I did mani and Pedi with the lady that works on sundays. She did an amazing job. Thank you :)
I love this salon. They always available for walk ins for my monthly pedicures.
L.O.V.E this place! They know how to do nails right. My thursday lunch appointment is now my favorite time of my week.You wont be disappointed.
The best salon around hands down. The only place I know that actually has an autoclave machine to clean and disinfect tools, because nothing else works 100%. Professional nail techs that do an amazing job and its safe not to get an infection.....what else is there to say....wait...did I say they use non toxic products, yes they do. The best in the industry. Everyone else needs to get on their level!
Perfect service at a very fair price
Loved the vive of the place. Service was 20 min late, but at least very good and nails looked great the first day and then the paint on two gel nails cracked (weird). The girl doing my nails did say that she noticed the nail polis a little clumpy and...there you go. Not worth paying what I paid for the quality I ended up receiving.
I have gone to them twice now and very satisfied. The service is good, dont have to wait and treated nicely.
Had a great experience! It was my first time al Luv, and my nails came out perfect! The entire time has a great costumer service. I will definitely come back
Beautiful, chic, great ambiance and staff. Pay great attention to details. Love my pedicure and if I had more time Id done a manicure too.
From the moment you step into this toxic-free, zen filled space you know something is different. LUV nail shop is the hippest eco-free destination in South Florida for the consumer that wants an all around healthy experience. They will make you feel some type of way from start to finish and we cant wait to be pampered again! - @miamiwellnessclub
This shop was beyond amazing! I book last minute when I was in town and staff were friendly and provided us with great service. I will definitely recommend to anyone in or visiting Miami.
Sent my boyfriend here for a basic pedicure and leg massage. They ended up charging him an extra $20 for 5 mins of massaging and during the pedicure told him they could only do an extra 10 mins. When I called to ask why he was charged $55 they told me because the technician massaged 10 minutes two times around-- when not only did they not even massage for 10 minutes but even told him they can only do a max of 10 mins. He left more stressed then he went in. RIP off and pure LAZINESS.
Clean and sanitary. Very friendly people. Very professional and they took their time. Would def go back and request Marta!
Amazing nail salon around the corner from midtown. It is vegan and service is exquisite.
Staff was pleasant, but my manicure lasted less than a week. Pedicure is still good, but my feet are usually stuck in sneakers every day. For $80 this place isnt worth it. Ive been to chemical free places throughout the states and this one was the most expensive.
Very nice placeSo quiet relaxantAnd very professional teamThank you so much Martha for your excellent job.Good place👍
This has been my third visit of Luv Nail Shop and the first two visits were great experience. My nails stayed for two weeks in perfect way, I use my hands to sell precious jewelry so I am making sure to take care of my hands. This time the lady used dirty towel over and over to place my hands on, she left leftover from the peel which was scratching my skin, my nail chipped the second I left the salon and today the next day 8 nails are peeling on the edges. Shape of my nails were not even, and she made my toe bleed. I don’t know what happened but it was over $100 for mani pedi and I am very unhappy.
Small, relaxing and beautifully decorated salon. The technicians were very meticulous and did a great job; they offered tea/water Would definitely recommend.
My daughter feet was horrible, we went back and still horrible I wish I could show the picture of my daughter feet after they done it both time never again will I go for a pedicure.
My initial disappointment was with the quality of the work done, and then how it was handled by the owner (who requested I come in and bring photos of proof) - this after my husband calling (immediately after I came out sad and disappointed) and me giving her MULTIPLE opportunities to make it right.The icing on the cake - she responded to my yelp review and essentially called me a liar and accused me of not being a customer and writing a fake review.Beware. Vanessa will be nice to you until you’re unhappy with something. And then her true colors show.Shame on you.This is no way to treat a customer.I NEVER leave negative reviews. But you keep adding insult to injury.
Best salon Ive ever been to! Beautiful atmosphere and decoration. They offer a yummy tea or a glass of water while you are getting pampered. Btw my nails came out perfecttt. I cant wait to come back !
Love my little time out at the LUV nail shop. Excellent service and everyone is very nice.
Clean, polite, service was great, ready when my appointment came up.
Great place, love the interior and super friendly service. would love to see more promotions for loyal customers 😜
The owner was friendly and tried to please customers but the one who worked on my nails wasn’t friendly at all !! I had way better manicures than what I had here.
Very Expensive and not good service. Was long time waiting for manicure even I booked a time. When finally had it done it was not so great ! Won’t come back anymore. Be aware. Total Waste of time and money !
Best nail salon of Miami. Little expensive but very good quality. Nice nail tech and manager.
Awesome!!! I just moved to Florida and was hesitant about coming there but they made me feel very welcomed and did an amazing job!
Loved this place very clean and friendly. My girlfriends and I love coming here.
Fantastic nail shop, its super clean and pleasant smelling. The nail staff are gentle and attentive and my mani/pedi is perfection. There is also water and hot tea and relaxing music. Very nice atmosphere here! Would highly recommend it!
Clean shop. Great vibe. Friendly, professional staff. I will definitely be coming back
What a relaxing spot! Very nice staff, hot tea, and my nails are still perfect. I went there a week ago.
The nail shop was very sophisticated from my observation, if you want to get pampered I suggest you treat yourself here.
😍😍😍😍OMG I love this place thee owner and her staff was everything very friendly professional and very welcoming definitely the place to be specially if you’re like me with sensitive and allergic to toxic chemicals acrylic etc. this is the place
This is the best nail salon in Miami. The staff is friendly and very professional, and the place is impeccable.
Fav nail shop in Miami. Staff are super friendly, they serve complimentary tea or water and my nails always look amazing. Wouldnt go anywhere else!
Good service, for sure. Definitely 5 stars.
I love this place the works are awesome and very nice thank yall everyones such come by and see for yourself
Yummy tea while waiting and my nails always look great. My fav nail salon
Wonderful place in heart of miami..everyome so nice and super clean owners are absolutely wonderful!!
Excellent customer service! The owner and her staff was amazing!
Good service. Cute decor.
Terrible customer service! How come I call three times to make an appointment and I get to the place then it happens I don’t have an appointment? A girl in the front desk which is whom I had talked to in the phone insists we are in the wrong. We show her the phone number we called and says that’s their number but finds it strange. We left cuz at that point is ridiculous what they are doing. I called 20mins before to say I was on my way and they asked for my name, get to the place and NO APPOINTMENT. This was a waste of time.
Great place, service and awesome professional staff. My wife loved it!
Suggest this place. Very calm and very good service
Great place! Beautiful decor!Love luv nail shop
Had mani/padi done with HeidyShe did a great job!The salon is very clean and nicely designedFront desk very friendlyThey offer water and teaDefinitely recommend
I went there today at 6pm and it was completely empty. Anybody working there.. And they close at 8pm. It’s weird. Maybe it’s a nail salon of ghosts.
I love this place Martha and Alex are the best such good energy and service love love!!!!
Great service. Very clean- lovely staff.
Ask for Heydis Leon, best nail technician ever.
I had a bad experience there, the job was done in a poor way, they only interested about the money, they dont care about the customer, never seen something like that in my whole life, people who like this shop is because they never had a good pedcure or manicure in their life!
Always love coming to LUV nail salon
Clean clean clean beautiful calm and professional ❤️❤️❤️❤️❤️❤️❤️ I love it very different looking
Relaxing and attentive. Great place!
Excellent service! Nice place!
Very clean, Recommended
What a great place! I LUV IT!
LUUUUV it! My feet have never felt so pretty hahaha
Always the best!
Always a great experience
Prompt and good service
Beautiful, clean, friendly service
Great staff and ambiance
No acrylics but good
Marta is amazing!!!
Fantastic!!!
I LUV NAIL SHOP!!!
I love this place, very nice work and excellent service. Thank you to all the workers who left me beautiful. I love this place, you should visit it, you will love it 😍