We visited the gym and spa while staying at the four seasons. I had the best facial with Bianca and my skin has never looked or felt better. Her professionalism and kind demeanour were great and she talked me through the whole treatment and what it was doing to my skin. Also, a big thank you to Carolina and the Equinox Spa customer service which was excellent.

Focused on giving members their best experience

Working out can be hard at times. But at Equinox I found an environment which helps me overcome the need of a good rest. It’s almost a pleasure.

Came here as part of our stay in four Season hotel and really enjoyed this place. Back home in SF I used to go the the one on pine street but is not as good as this one. The machines we well maintained, the place is clean and staffs and trainers are nice, especially KJ Miles. He’s a cool bro!

I just finished a massage with Oscar. It was the best experience I’ve ever had. I was having back pain from not sleeping and the session from him felt like I had slept from 8 hours or more last night. I really enjoyed my session.

I am obsessed with my Pilates instructor Jill at this EQX location. Let me just start off by saying that I have been snowbirding in Miami since February to escape the NYC cold winter and to visit with family that has relocated here for the winter. Never in a million years did I expect to stumble upon the most AMAZING pilates instructor of all time! Yes, that’s right—you read it correctly, the most amazing pilates instructor of all time!!! While I am a Pilates enthusiast, I can say with 100% confidence, that Jill will not disappoint—and I’ve worked with some of the top Pilates instructors in NYC. Let’s be real, Pilates is the ultimate method of physical maintenance and strengthening—it’s basically like physical therapy that actually provides results you can see and feel. But for some of us, we get bored with the slow pace of yoga and [depending on who you have as an instructor] pilates. Jill will not only get your body right in the sense that she will correct the alignment of your body/posture/form—but she will challenge you and push you that extra mile (so long as you’re up for getting pushed to be at your optimal level of physical fitness)—so no matter what you do…weight lifting, golfing, basketball, dance, or literally any other sport or fitness regime, Jill will help you strengthen and maintain your base form and fitness so you can do all the physical things that you love, at your absolute best and avoid injury by having a solid base. I will also note that Jill will not bore you in any session—which is great for those of us that are fitness “over-achievers”—again, so long as you are up for the challenge of obtaining that optimal level of physical fitness for yourself. If I could clone Jill, and bring her clone back to NYC with me, I would. She’s that good. Just saying. 🙌🏼

Deep Tissue massage with Oscar was heavenly. His comprehensive knowledge of kinesiology and ability to apply varied levels of pressure was entirely therapeutic. Left the place walking on a cloud.

Beautiful building, eyecatching. I cannot provide more specific info as I was just a tourist from Europe staying in Miami for a week and this building impressed me enormously.

I barely ever leave reviews, especially when they are not on the positive side, but this time I felt that the service provided is not acceptable. The gym itself, equipment, and classes are very good. I love yoga classes with Steven (he is truly amazing). However, the management does not meet up to the expectations of a premium gym experience nor even a regular gym. I have been chasing the manager for last 4 days to cancel my membership and the manager never returned my calls/emails after multiple follow ups with the front desk. I understand that we are all people and may forget to call back but having to wait 4 days and following up twice a day with the front desk is unacceptable. The front desk does not always pick up the phone and is not particularly helpful.I hope that the service can be improved and I really wish I just had a bad experience but looking at the past reviews it is clear that the management seems to be an issue....

Just became a new member. Daniela was my gym rep who was very friendly showed me around and gave me a big welcome into the Equinox. Wish they had little longer working pm hours since some of us are night owls but oh well it works for me as it is..

Be ready for constant SPAM. I went for a tour but their one sales person was too busy to see me. So I left and signed up at another gym. They require you to give them your contact info and driver license before they allow you to enter the gym so now I am receiving non-stop marketing emails from their staff without any option to opt-out or honoring of my requests to stop emailing me. Unless you are 100% going to join and agree to many marketing emails, do not even step foot in here.

Policies are all in place for safe workouts;

This review is for the management mostly. My mother received a gift card for a very expensive massage and decided to not use it right away. When she did choose to use it, she went ahead and made an appointment, showed up for her appointment and was told that the gift card was expired and there were no funds available. How can a gift card over $300 ever expire? I personally think that’s absurd. And there is no fine print anywhere on the card, envelope or brochure that says anything about it expiring. After taking it upon myself to speak to a manager and explaining that it was unfair, that my mother worked for one of the most prominent plastic surgery practices in the Four Seasons and that she sends her patients to their gym and spa, he said that he would send an email asking them to re-issue the funds. He said that I would hear from him in less than two weeks, and I didn’t. I tried to call back about three more times and ask for a manager to speak with, and every time they told me that the manager was busy, I also never received a phone call back. As much as I’d like to see what their gym and spa is all about, they’re really working in a city with full on competition and I will gladly take my business elsewhere and steer others in that direction as well. Equinox should really learn how to do proper business/customer service, and no gift card for such a large amount should ever expire. They are basically stealing money.

Nice club very difficult to get to

Clean. Big gym area.

This gym is great, they have all the latest technology equipment and the view from the treadmill machines is great you get to see a really nice view of downtown Miami. Oh and they have a really nice steam room forgot that part.

Great layout and spacious. Lots of equipment for both cardio and weights.I go as part of my stay @ the Four Season and it is extremely convenient.The eucalyptus fragranced cold towels are a great feature.

Love this gym! Been coming here for about 5 months after switching from Brickell Heights location. The layout of this gym is MUCH better and the staff is more friendly. I train with Karine and she is AMAZING- she pushes you and really understands what works best with your goals. Worth every cent and more! The floor trainers are always happy to stretch you out or help correct your form. Gym is always very clean and theyre always wiping equipment down and reracking the weights if people forget to. Oh and the new spin bikes are WOOOOOOOOOOOO! SO GOOD! Favorite spin instructors are Nestor and Stephanie. Give them and this gym a try.

I work with Richard Ryles and before I met him I was skeptical of joining. But he was extremely personable, knowledgeable and someone who you can trust. Hence I am now a happy member of Equinox,

We were given a complimentary pass to try them out, I found it to be very clean and accommodating. The staff offered us a tour and suggestions of which machines to use and what workouts work best.

This gym should really be the best in Miami. But its not the machines are limited and it just seems the help is never around. The classes however, are excellent.

It is a good gym, a little small but still well used. Its usually not full and the classes are amazing. Only problem is its crazy expensive for personal training and if you want to bring a guest its $50 per day....insane.

The first thing you notice when you go over the reviews is all bad comments towards management, I wonder???? Really bad experience.... So disappointed ☹️

Small gym with limited equipment. I have been to other Equinox gyms, they have more equipment. WORST MANAGEMENT EVER. They will go above and beyond to try to sign you up, once you do they absolutely stop caring anout you. They charge you when they are not supposed to and would not issue refunds.

Be very careful when you sign up. I signed up to try it out with a clear message from the sales person that if i didnt like it I can cancel. After much back and forth I got a confirmation email on Jan 28th confirming my cancellation. Then in March they tried my credit card (which it declined) It took more than a dozen calls to the Equinox before they would return my call. They said they would take care off the cancellation. Its more than 5 weeks later and I am still having issues.Be wary if you want to sign up they will be very helpful and nice. If you want to cancel, expect no one to return your calls, major headaches and people saying things and then not happening.

Group fitness classes are excellent and the facilities are very nice. Not too big and often crowded. Definitely recommend if youre living in Brickell and looking for a gym!

I honestly dont understand the negative feedback this gym has been receiving. I am probably one of the first members to register, back when the gym wasnt even open, and I cannot stop saying how satisfied I am with this club.Coming from LA Fitness, where not only just the Brickell location is disgusting, but having being around several other LA Fitness locations in Miami and all around the US, this club is the definition of sophistication.CLEAN, it simply doesnt smell bad, and that is something to say about a gym, there is ALWAYS a maintenance staff member around cleaning something, even after a class, they are so fast and efficient that 5 minutes after a full class the rooms look good as new for the next one.FRIENDLINESS, the staff is ALWAYS friendly and kind, all the trainers are extremely kind, and professional, whether you see them inside a class or out on the floor, the management office is always extremely helpful, they are there to make things easier, not harder. All the way to the front desk where I am always greeted with a smile, most of them even know my name, and thats saying something for a 3000+ member gym. No more checking in with people that dont even bother to look up at LA Fitness anymore, let alone look at you.CLASSES, where to begin, the trainers are QUALIFIED, there are 20+ classes every day, there is ALWAYS a class you can go to. I am an avid Yogi and practice yoga every day, there are classes all week round, including Saturday AND Sunday, some days have up to 5 yoga classes on the schedule. Both fitness studios are AMAZING, fully equipped with everything you need from dumbbells, steps, slides on the fitness studios to blocks, mats, towels, straps on the yoga studio. Yes, you read correctly, there are TWO studios, the yoga is separate, no more walking in a yoga studio after a 50+ people Zumba class with foggy mirrors from their sweat, ew. There is also a third studio for spinning classes, which is top notch, never felt a smoother ride.EQUIPMENT is top notch, and plenty, I see some people complained about there not being enough of them, but I havent seen a gym in Miami with anything close to the ones we have here, I have been at this gym for over 6 months now and can count on my fingers the times I needed to share a machine.All this is nice but I think the most important thing is that the MEMBERS are also extremely polite, everyone is willing to share equipment, and, oh my god, there is actually a place where people put their weights back when theyre done, its here. No more jackasses who hog 20+ dumbbells and leave them all scattered on the floor when theyre done, no more having to search racks because the 25lb is where the 10lb should be.As I mentioned before, Equinox Brickell Heights is the definition of sophistication and professionalism, it puts any other gym Ive been to in the gutter, I rarely stop to write reviews, however I felt obligated to, given the untrue bad reviews I saw going on here. It is one of the few places in Miami where I feel like my money is being very well spent. I really do hope they manage to keep up the quality, and if what I have been seeing since the beginning until today, all they do is get better and better at it.

Wonderful gym. Ask for Karine as she is an excellent trainer

Pretty good place to work out.

Theres a membership advisor here called Daniella who is a pathetic excuse for a human being. i will not be joining any Equinox ever after receiving her lousy service and dumb attitude over the phone.

Possibly the best Equinox in Miami.

The gym itself is very nice, the showers and facilities are good, but they do make you pay for parking on top of the high fees. The trainers are for the most part are okay, but I did have a problem with one trainer chasing me around and texting me on my phone, and then another one who acted very innapropriately at the brickell location, ultimately making me leave that gym. The staff protects their trainers instead of listening to the members concerns, which made me feel disrespected as a customer. I think trainers should not approach members unless you ask them to do so or you need help, and when they do that frequently its harassment in my opinion.

I wanted to work out for one day at this dive and the guy tells me its going to cost $37. Good luck on that one douche bag.

Love this place. Was afraid it wouldnt be the same after Equinox acquaired Sports Clud LA but everythign maintained excellence. Black Light Boxing and yoga classes there are very good.

Terrible management. They have failed to reimburse fees (initiation and account freeze), according to the terms of the active promotion for when I joined. It has now been more than 2 months, with regular complaints, with no final action by club.Just a lack of accountability and responsiveness that is unacceptable for any service, specially one that sells itself as premium.

Love love love ! Equinox took over and things look fantastic :-)

By far the worse experience ever. The sales person chased me for 2 months calling me from her PERSONAL phone to convince me to join the gym as i did not had that number saved. When i did and I needed something she would never reply, when I called her back to the number she used to called me. She replied in a very rude manner saying that that was her personal phone and that i should never call her to that number again. After I made aware the management about this they did NOTHING. After, I would email the useless people with the names of friends as references so I could get the 150 for referring. After I gave her the number emails and phone numbers they would always say they did not gave me 150, because the person said someone else referred them. HUUUH. Ultimately I send and email for them to freeze my account SURPRISINGLY THEY CHARGED ME AND NEVER ANSWERED. I am traveling obviously I wont be able to go and do it my self and meanwhile they will just ignore my emails

Limited equipment and space but it is well maintained.

Love this place!

Who staffs these people? So rude. Was looking to sign up for membership-yeah no thanks! I stick to the reviews of the majority of the people! RUDE!!!!

Been to Equinox gyms all over the country. This one sucks. It also smells terrible. Like an old Golds gym. Gross.

Wow was thinking about getting a membershit but with all these bad reviews I won’t

I was told I could opt out at any time of my Equinox membership when I signed up. When I went to cancel they told me I was locked in for a year. I felt betrayed when they told me there was nothing they could do. Never again.

No one answers the phone

Its ok...