They installed the gutters at my house.Very professional and good price, i would recomment it.
Do not make the mistake of allowing this low star rating and these old reviews prevent you from working with Riteway. I needed to get a pretty decent sized job to get done in a timely manner and they were able to deliver the best quality for the most affordability. They were also always available to answer every question and concern I had and were very informing and knowledgeable. It was actually one of the most impressive displays and examples of customer service Ive ever experienced. Theyre a great company and a great family. Get your work done with them if you want the best possible outcome for your gutter needs.
Mercy and her staff are very professional and do excellent work. I highly recommend them.
This company really does do things the Right Way. You can tell they have been doing this a very long time because they made this process very easy for me. From start to finish i was a happy camper. Two thumbs up!
I had Right Way put the gutters on my house. They were prompt and very professional. I would highly recommend them for any job. They have been in the Kendall area over 20 years.
Excellent service,very tentative and friendly. They really catered to my needs and made sure my gutters looked aesthetically pleasing.They even took more time to eliminate a downspout,that would have been an eye sore, and took off the price of that downspout for me.I have several friends and family that went with right way as well and alll are pleased
Absolutely disappointed with the level of follow up and post-install service I received. Had my whole home gutters installed from them in April, aesthetically they looked great. Come the hurricane I had NO damage to my home, except all the back gutters fell off. I immediately contacted them because upon looking at it it appeared to only have 5 anchors for a 25ft section... which is an improper install. I immediately contacted them, Marcy was initially very responsive, sent out someone to inspect and agreed that it did not have enough anchors and that could be cause for why it fell. She reassured me she would have someone come out to repair. NEVER discussed a cost or estimate.fl Fast forward 3 months and about 30+ text messages and multiple calls later. I Was Very patient as she claimed her husband (owner) was ill and in hospital, her trucks broke down in shop,she was having medical issues as well, they were swamped, etc etc. She would tell me someone was coming next week, every week. Finally last week thursday in am she contacted me that someone would be out later that day and to leave a $250 check for them???? After back and forth she said her job min was$250 but lowered it to $195. Mind you this is a REPAIR job consisting of 2 - 5ft downspout elbows and a 25ft section across that fell. Total of 35ft max. I am shocked and dissapointed that this was NEVER disclosed and by the lack of professionalism. I kept ALL messages and re-read them just to make sure I didnt miss anything along the way. Overall, I would NOT recommend them for anyone else, and the 3 referrals I sent their way right after my install BEFORE the hurricane I promptly recalled. This lack of owning up to the installation cost them my future business along with any referrals and word of mouth publicity.
Poor customer service. Make sure you double check their work. Poorly installed gutters with leaks and screws left unnatached. Their warranty? Good luck with that! Once they have your money you have to BEG for them to come back..... Im so upset I took the time to write this review.....
It is upsetting to be left without compensation for damage to my personal vehicle caused by one of their drivers. Months later my landlord reimbursed me for the repairs and parts still with nothing more from Merci than being hung up on. The drivers numerous attempts to visit a junk yard were also pitiful. He said my mirror was already busted. An easy cop out when I own an older vehicle. Questionable integrity.
Excellent service high quality employees