Good Morning Mr. Edery, I just wanted to tell you about Jorge Torres and Angely Quijano, who have been our Travel Agent and Concierge Manager for our upcoming Celebrity Apex cruise. I hope you realize and appreciate what outstanding employees these two are. With all the Covid 19 and plane cancellations going on, our upcoming trip was becoming very unsettling. But thanks to their dedication, and their commitment to customer service, everything has been taken care of, and my husband and I can once again look forward to our Cruise with excitement. They have both been extremely responsive to every email, every phone call, every concern I confronted them with. I know how trying it must have been for both of them with all the plane cancellations, different and changing Covid restrictions, in the last few months, but in spite of all that, they both stayed friendly, polite, respectful, helpful, in each and every communication. I hope you will acknowledge them with some type of recognition. They so deserve it!
Thank you Jorge Torres for all of your time and expertise with rearranging my Egypt trip and cruise! I now have someone I can go to for all my future cruises! Thank you again!!
Our agent Alby Stiffler has gone above and beyond what we expected in service. He is treating our cruise like it is his own vacation. He has been very responsive to any issues that we have encountered. His knowledge and help has made this vacation possible for us. Alby is the only travel agent I will use in the future.
Excellent communication, very competitive pricing.OVERALL Best cruise booking company hands down.
Superb, very pleased with services. Will use again!!
I have been a client for many years and have a)ways found that the agents exceed my expectations. The service is always professional and my needs are anticipated and met. The agents are always responsive and provide any guidance or assistance that I need. Greatly appreciated through the years.
I have been using Luxury Cruise Connections for several years now and have not 1 complaint! My consultant, JC is amazing and takes very good care of us.I absolutely recommend using this travel company.
I want to thank Steve Gulko for going above and beyond. He booked a cruise for me from a hospital bed! That is dedication to the job.
On Jan 27 I spoke to Jorge for The compete package including air and cruise is only: $6,493.74 The was deposit was to be $400. That day my card was charged. Jan 28 an additional charge of $1,299 was put on my card. I contacted Jorge to cancel the package. He told me he could refund the 1299 for air right away and leave the cruise. I said I wanted both canceled. Again he wanted to only cancel the flight. Again I said no, both. He said fine I will cancel both. Feb 2 I contacted Jorge again. He stated he would refund the airfare right away but wanted to leave the cruise. Again I told Jorge no I want both canceled. I asked if there was another person I could speak with and was told dont worry I am working on the refund. REALLY? I requested to cancel 5 times. Was told twice the airfare would be refunded right away. It is now Feb 4 and no refund. Avoid Jorge!
I have been dealing with these people for about 10years and they are great. I highly recommend them. Their service is great and they will save you money over what you would get if you booked directly with the cruise line. My current advisor is JC Quintana who is great. I highly recommend them. H Baughan
We have been very pleased with Luxury Cruise Connections especially Laura Bowman. Over the years weve been cruising weve had several TAs but although we have only had 2 years experience with Laura we can honestly say she is the best constantly going above and beyond to insure that her clients get the very best deals possible and are totally satisfied with their booking experience. As to Luxury, we find that their pricing and perks package are superior to most of the other Travel Agencies and we will be doing business with them in the foreseeable future and do not hesitate to recommend both our TA and Luxury to anyone thinking of booking a cruise.
Steve Gulko, Senior Luxury Cruise & Travel Specialist, at Luxury Cruise Connections placed reservations for us promptly, exactly as we desired and with the best overall price. Cant beat this organization regardless of where you desire to go. Highly recommend!
This is the third trip we have booked with Luxury Cruise Connections.We have had and asked for Steve Gulko each time....he is absolutely amazing!! I would highly recommend Steve and Luxury Cruise Connection to anyone looking for a Cruise!!I cant begin to tell you how much time Steve spent on with me on our trips. He is always so patient, and helps us come up with the best price and agenda that he can.His customer service skills are beyond amazing!! I wish more people today in the travel industry had his customer service skills!! He is truly one of a kind!!!Steve...if youre not the owner of the agency, you should be!!! :-)Thanks again!
I would like to share my experience with this business and particularly with Roger Powe, my travel agent for at least 10 + years.Roger is an exceptional professional who goes above and beyond to help his client and make sure all customers wishes come true. He possesses an outstanding customer service skills and keeps you posted if better deal or upgrade comes up.Even the way he talks to you and the tone of his voice makes customer sure he truly and sincere cares about you and your plans for long waited vacation.Ive booked about 30 cruises for myself, friends and family with Rogers help, and every one of those vacations was great experience!This year, we booked 2 trips with this agency and looking for more!Thank you, Roger!Sincerely,Irina Shapiro
JC is the man with the plan. He is very driven at what he does and always has an upbeat, positive attitude. He made it super easy to book a cruise for my honeymoon and was able to get me an additional discount that I didn’t know was even available. He will be getting all of my business as well as my family’s business for years to come.
Ask for ALBY S.Trust me.
I have worked with Tom at luxury cruise connections on six different cruises and always had a great experience. He was there for me and my family on the one cruise where things went odd because of an oil spill in the harbor delaying the boat. Tom has help me successfully book a romantic cruise with my wife, a family vacation with my children and a family vacation with my extended family and evolving six cabins. His firm has great incentives for pricing that match or exceed the “deals” from other cruise travel agencies.
My husband and I booked our recent Alaska cruise through LCC and were thoroughly pleased with our travel specialist, Jorge Torres. From initial planning to final details, Jorge was pleasant, informative, patient and quick to respond. With his guidance, our trip was outstanding! We highly recommend Jorge and will definitely call on his services again for our travel needs.
Have booked many cruises with LCC and really enjoy there service. The reps are very professional and kind. Customer service outstanding. I am partial to JC however anyone I have spoken to at LCC as been very helpful. Just booked 2 cruises with FCC Xmas & Feb 2021. Looking forward to this pandemic being over and sailing the 7 seas! Thanks LCC!
JC is the best! He always gets me the best price on my cruise and any perks he can work in. Ive never known him not to beat the best price I can find for a cruise. Hes quick to email me back or give me a call when I reach out. Hes always pleasant and polite and personable professional.
This was our first time with Luxury Cruise Connections, and Steve Gulko. Unfortunately I don’t think I can express our opinion of what Steve did for us any more than the review previously written by Lynda Occhiuzzo. He was absolutely great.
David was great. Best offer for the cruise and a nice job of gathering the details of our request. He gave us exactly what we wanted. To this point we are very pleased.
Exceptional, friendly, professional, agent who listened to my questions and addressed my needs.This will be my first river cruise experience and it could not have been more pleasant to book with Luxury Cruise Connections
Jordan is Always the Best in helping with our travel arrangements. We always feel we are getting the best rates and deals so do not have to look any further. Jordan’s recommendations are always on spot too. We feel totally confident in dealing with Jordan at Luxury Cruise Connections. Highly recommend.
Ive enjoyed working with this group. Theyre easy and fun and very helpful. Have helped me with two cruises so far, and Im comin back for more. Jorge is great!
Steve GulkoI found Steve to be knowleageable as well as helpful in booking my Cruise . He was able to negotiate the best deal along with some attractive perks. Thanks Steve we are looking forward to our Cruise and working with you the future.
JC is the best I have encountered in my 72 years! I have booked 2 cruises with him and he has taken care of my needs with the care and has not disappointed me on any of my special needs. I will continue to have him help me with all my future travel needs!!!!!
Ive been working with Jasmine Santana who is patient, understanding and very knowledgeable. Its hard to find someone who is so dedicated to make you happy.
Laura Bowman of Luxury Cruises has been a joy to work with. I have not used this travel agent before, but am extremely happy with her service. No matter what the question, she gets back to me very promptly or I just hold the phone while she gets an answer. Her attitude is great. She saved us a lot of money going to bat on our behalf with the cruise line. I look forward to continuing to work with her on this and hopefully future trips.
Luxury Cruise Connectionsl booked an unforgettable cruise for my family! The process was a breeze, no hassle! The travel agent surely wanted us to get the best out of our trip and he succeeded. I especially enjoyed the follow up calls. I will definitely be using them for all my future travel needs. Ask for Shaun DArcy he is the best!
I just had the pleasure of using Luxury Cruise Connections to plan my next cruise in December. I worked with Shaun DArcy and I will never use another travel agent. He was spectacular at finding a cruise for me and my girlfriend and answered every question I had. He understood my needs and was happy to take as much time as was needed to make sure everything was done to my liking. I have recommended him to my friends and will definitely continue to use him and this company in the future!
We had worked with Chris before and as with our previous experience, he was very friendly, helpful and informative. He makes sure that you fully understand the details of the deals and what the various options/trades are. He is also good about following up.
We have had the best service from Luxury Cruise Connections! I have booked 3 cruises with them and everything has been taken care of promptly and carefully. My inquiries are always answered promptly and I have gotten the best prices from them.
I just booked a holiday cruise through Shaun DArcy and it was such a pleasure. He was so knowledgeable about all aspects of the cruises. He made booking/finding a cruise a breeze. He was so polite and patient with me and answered all of my questions. I go on mulitple cruises a year and I will never book through someone else again. Ive already recommended my friends and family and they said they will also use him for their upcoming cruises. Truly the best!
We have traveled once with Roger Powe as our agent and he provided excellent help...as a result we have booked two more cruises with him!Roger always listens carefully to what you want and using his vast knowledge of all the cruises...helps you pick the best one for you. If you already know what you want he is excellent at getting you exactly what you want...I highly recommend Roger!
The rating is for Steven and Melanie, they worked diligently to ensure my booking was correct.
Chris Debonis was so helpful and knowledgeable. I booked my first Caribbean cruise for a conference with Chris assistance. I look forward to booking future cruises through Chris and Luxury Cruise Connections.
Jasmany has been wonderful to work with. He is very accommodating to our needs and has gone out of his way to make a 60th birthday cruise special!
I was very satisfied with my booking experience. It was last minute, but Chris made every effort to be sure the process was quick and painless. Ill definitely book my next cruise through LCC!
Steve Gulko did a great job on the front end and Luxury Cruises delivered on Steves promises leading up to the cruise. However, communications with regards to fulfilling those promises were non-existent. Nevertheless, I have been inundated with promotions for new cruises. I requested from Steve to cease and desist with the promotional onslaught, but no one has either replied to my request or honored it. In other words I got what I ordered, but I also got a pile of unwanted junk email.
Roger Powe is a great travel agent at Luxury Cruise Connections. He’s knowledgeable, responsive and kind. I trust him to take care of us, checking for new promos for us, giving us the best amenities they can. I appreciate him.
Ive been using Luxury Cruise Connections for all my Viking travels and I am very, very happy with their service. Their prices are great, much better than Viking prices, and all agents, especially David Montello, are very nice, professional and helpful.
I have always had a good experience in every aspect of the booking and subsequent follow-up on anything I request or am concerned about. My agent, Roger Powe is phenomenal and why we keep making inquiries and bookings with him. Have suggested him to others.
Roger Powe is GREAT! He has made our arrangements for several cruises over the last few years, and his service has been outstanding. We are lucky to have found him.
We are very satisfied with the professional service and knowledge we received again with Luxury Cruise Connections!! I booked a cruise with Paul Gauguin and Tere Moana years ago and was very happy with our reservation, answer all our questions, helped with a canceled flight and more. We just booked a Australia Great Barrier Reef Cruise next year in October. Cant wait. Luxury Cruise Connections is the way to go. Can highly recommend.
Jesus Flores was wonderful! He found out all the answers to my questions and found me a great deal. Ill definitely use him again.
Friendly and Wonderful. Dorenzo Olivier is a wonderful guy ex.167. Alfonzo is also a great guy. They will provide you with the best deals and give you their honest opinion on cruise lines. They treat you like family. Highly recommended
Wonderful experience, Chris DeBonis did an excellent job. It could not have been better. From exploring options and planning out trip to our return home, it was great!
We have been very happy with our experience cooking with Luxury Cruise Connections. Last year, we sailed on Seabourn to the Caribbean and booked with a lovely agent who has moved on. JC has taken over our June, 2019 booking for 17 people and has handled our January 2019 booking as well. we are very happy with the service as it is prompt and efficient.
Your new LCC invoice is a waste of paper. 4 pages of nothing. Go back to the old format or just send the cruise line copy. One star if that....I have worked with Richard numerous times, hes great.Five stars!!
WE JUST RETURNED FROM A 10-DAY CRUISE ON OCEANIA, PLANNED WITH DAN MANDICH. IT WAS A PLEASURE WORKING WITH DAN. WE HAD NOT BEEN AWAY IN A WHILE, BUT DAN WAS EXTREMELY HELPFUL, RELIABLE AND PLEASANT. ALL THE PLANNING AND DETAILS, AS WELL AS ANY PROBLEMS, QUESTIONS OR CHANGES, WERE ALL FACILITATED BY DAN. HE WAS ALWAYS AVAILABLE, AND PROMPT AND EFFICIENT IN EVERYTHING THAT WAS DONE. IT WAS TRULY A PLEASURE WORKING WITH DAN AND LUXURY CRUISE CONNECTIONS. I GIVE MY HIGHEST RECOMMENDATIONS!
Very courteous on the phone, open to answering questions, seeing that every inquiry is fully answered. Very knowledgeable on the cruise lines we are asking about and doing whatever is necessary to maximize our holiday experience.
We booked a family cruise with Roger and he is great! Polite, helpful and does a very good job of explaining everything.
JC has been very helpful with my cruises and answering all of my questions. Thank you so much for all that you have done for me.
Booked an exciting trip through Tom and Luxury Cruises to the Mediterranean next October! Smooth sailing all the way.
Booking was smooth and service throughout for payments etc. was easy through emails. Phone contact was always courteous and prompt
We were able to recently get our grand suite booking on a Regal Seven Seas Cruise switched from a Mom & Pop agency to Luxury Cruise Connections (LCC). So far, we have gotten better service (excellent service, in fact) and a lower net price. We hope this level of service continues. Thank you LCC, Jesus, and Tom.
Shaun D’Arcy will provide you the best services possible. I booked my cruise for 2015 and the price dropped and he quickly informed me of the price drop and rebooked my cruise at the lower price. I have not received this kind of service before. I always had to inform the agency of the price drop. I also received on board credit. That is a bonus for us. I highly recommend Shaun as your cruise travel specialist.
This is the first time that I have used Luxury Cruise Connections to book a cruise,from the very start of the booking the agent has made all the planning for it very easy, and has been very professional, yet also very connected in a friendly, good neighbor type relationship. Shaun DArcy is the agent that I have been working with, and he has totally keep on top of all the details of our up coming cruise,I would highly recommend him and Luxury Cruise Connections, to first time or season travelers,as this is our 9th cruise and we are looking forward to doing future business, with Shaun and Luxury Cruise Connections!!!
Absolutely great Alaskan Cruise booked by our favourite Cruise Travel Planner - DAN MANDICH. Every detail was taken care of for an amazing price. We werent expecting everything we received and were actually shocked at some of the inclusions. Thanks again Dan for making our trip Awesome!!!
Originally booked the trip direct thru Viking but Jorge contacted me (forget how/why) and said he could get the same price as Viking quoted plus an extra $750 credit. (Not sure how all that works, since Viking didnt seem to want to negotiate less that their on-line advertised price.) Jorge was excellent tp work with on both this China trip and an already completed trip to Alaska.
Jorge was patient and positive through several proposed itineraries as we tried to make up our minds about what cruise we wanted to take. He was responsive even after normal business hours as we are in a different time zone.
LCCagent, Jorge Torres, has been of a great assistance in providing the best available deal with both our last cruise companies representatives. Efficient info, open attitude, efficient communication resulting in nice benefits for all parties.
My husband & I are so impressed with Jorge we cancelled a booking with a different agency, which charged us a penalty. We think he will work to make this trip special & hopefully future ones too.
Been using them for all cruises for over 15 years. Very happy!
Great experience using Chris Debonis, getting ready to leave on our 3rd cruise all which were booked with Luxury Cruise Connections.
I have always received excellent service from this company even though I have never met the agent fact to face.
We just booked our second cruise through Alfonso Reveron at LCC. It has been a delight to work with him. He is quite knowledgeable and if he does not know an answer he finds the information and gets back to me promptly. When we were looking for a cabin on a cruise that had sold most of its space early he worked some magic and found us what we wanted. Very professional and very easy to work with ....
Cruise was great! Dan was Great!This was our second cruise that Dan set us up with. We plan to do our next cruise with him too!
We have been clients of LCC for several years now. After a real search for the right agency and travel agent, we were lucky enough to find Roger at LCC. Unlike many agencies dealing with cruises, they are heavily service oriented, knowledgeable about the industry, competent at what they do, and pleasant to deal with. We always know we got the best rate and a generous amenities package. We recommend them without exception.
😩Richard was extremely helpful and met all our needs with no problems. We also got a room credit!
JC has given us a little more faith in LCC. Maybe were turning the corner to better service.
Roger Powe did an awesome job for us and Im sure he does it for others!
LCC had always surpassed my expectation. LCC had helped me in numerous occasions getting some cruise cabins that I couldnt get on my own. Not only that, their service is immaculate. Checking on the cruise availability every day till they get what I want. And I also remember I got a surprise when I went into my cabin and discovered a platter of chocolate-covered strawberry with a welcome card from LCC. So, yes. I am very happy with LCC. I had been using their service in getting me cruises for many years now and I also see many more years to come. Give them a try. You wont regret.
Great customer service with personnel attention. Quick to respond to questions.
Jorge was very helpful in getting me the cruise I wanted, when I wanted it, and at a good price.
Huguette Solorzano was the BEST!! We just booked our first cruise with Luxury Cruise Connections they were awesome to work with answered all questions we had and made booking a cruise easy. Huguette was our agent it was very fun working with her and we even had a crazy laugh at the end. Definetly would recommend LCC to everyone. This will be my first cruise and Im very excited.Thanks Huguette
Great Group - Takes care of their customers diligently.
Jorge of LCC has given me fantastic service, a great deal, and has answered within hours, and with plenty of detail. It seems as if he is on-line 24-7.
Friendly efficient service. Will definitely recommend to friends and family
All good, Richard Anderson took care of everything.
The agency worked with me to make sure I got what I needed and wanted for my next cruise. Will work with them again in the future.
Jorge did not live up to our expectations and dropped the ball on several occasions, which would have ruined our trip if we hadnt discovered it. I would not use his services again.
Roger Powe is excellent in customer service.
One of the best cruise agencies around! They price match plus give you LCC EXCLUSIVE PERKS - I received an extra $100 on board credit for my honeymoon!
Best service all around for our cruises.
We have worked with Steve Gulko for years. He has gone above & beyond when problems needed to be solved. Steve knows the cruise industry and knows his job...
Always helpful and quick to respond.
Dan Mandich is great to work with!
Very satisfied with the service
We booked a World Cruise with Steve. Great Guy! Got the cabin we wanted. His pricing is better than the competition. Easy to contact. Gave us his personal cell #. Very satisfied. Highly recommended.Thanks Steve