This place sends items to South American scammers who steal credit cards and order items online. Do not send anything here, you will lose your item and they will get a refund!!

SCAM! Haven for chargeback fraud, DO NOT SEND YOUR ITEM HERE!!!

Excellent operation, everybody friendly.

Why have a phone # ? You call & get no answer, its pathetic !

Called many times no answer

Every time I call they never help is very frustrating they need more helpful people

What a shame!. I used them for over 10 years to send packages to my family in Santiago, DR. Now they are horrible, disastrous, unprofessional and irresponsible. They overcharge for weight, lose packages and dont answer calls or emails. All the signals of a company about to go out of business .

Super fast and professional!

The don’t even speak English wow. When I called the lady hung up on me. Worst service ever.

Poor customer service!Ignorant and rude!Hangs up on customers instead of answering questions!Loses packages!

I havent had any problems. I live in the DR and I order many things from Amazon and never had any issues. I wish they would make the mail delivery service more affordable. As for packages as Ive said theyre okay.

Credit card fraud

Been using this service since 2014 sending packages to to Dominican Republic. Minimal problems. I even used them to ship a car. However, when it comes to depending on them for mail the service is absolutely horrible, especially around Christmas time as I found out the hard way.Local office is great at trying to find answers. However, EPS as a corporation could care less. Call Miami and they transfer you to a line that rings and I guess they have caller ID, so if you call back they wont answer.No one has a CLUE where correspondence aka snail mail is unless it is certified with a tracking number. Before Christmas correspondence was reaching me within 14 days from sending. During Christmas rush Sosua office got no mail after December 6th. Today is December 18, 2018 and still no correspondence.Totally unsatisfactory.

If you want your merchandise to be stolen and never seen again, send it to EPS Miami...your items will be for sale on eBay in less than a week after they are delivered. CROOKS.

Excellent have used to send packages to The Dominican Republic for years never had any problems

DO NOT SHIP TO THIS ADDRESS. Do searches on Ebays, Paypals, and Amazons forums, or Reddit, to see that this following review is accurate.There are scammers on eBay, Amazon, and other sites will use EPS to forward packages internationally. With that said, not all buyers are scammers, and many are legitimately honest and just trying to get an item which is still less expensive after freight and duties are added to the price.This service, however, is exceedingly dishonest. They will lie about packages being broken if they cannot be reshipped. They may also damage the products themselves when they inspect and poorly repack fragile items, so they will also claim they arrived broken (such as expensive drinking glasses which were originally carefully packed in bubblewrap and foam, and have otherwise always arrived safely). They will refuse to provide evidence, nor to ship them back to the sender with all the original packaging. They will also contradict themselves in a phone call, stating that the item was inspected right when it was received, and then later stating that it was not inspected until a week later.THERE IS A HIGH LIKELIHOOD THAT SENDING ANYTHING HERE WILL BE A LOSS. BEWARE, AND CANCEL ANYTHING YOU DO NOT WANT TO LOSE.

This place has terrible customer service, I’m not the one to write reviews but I just had to.. I called about a package that I personally mailed to this address and the lady proceed to hang up on my face, when I called back she said that I did not speak with her. Her attitude was just frustrating. Her name is Kendra Martinez.

Have been doing business with thIS comp. for many years, never had any problems-There customer service people are OUTSTANDING!

Good customer service. Quick deliveries to Santo Domingo

👍

Being a patient of Dr. Salama was an amazingly right choice for my life ....I wanted someone who understood all the things I wanted to be done during my surgery to give me the look I was dreaming of. The price was very decent money, very much worth it! The staff At the office was great and kind, very fast and knowledgeable about procedures and paperwork...always ready to answer questions immediately and deliver all information nessary.I would highly recommend women to him for the look they desire Im sure he can make their dreams come true. The anesthesiologist was a great guy, very nice and great at his job, I really felt comfortable with him taken care of me, he was awesome !! I chose Dr Salama because he obviously takes his job very serious and thats another thing I really liked bout him ...he basically did everything I wanted safely and correctly to achieve the goal I was reaching for ...I luv it ... Then last but not least after care was extraordinary, I had a caregiver for post operation from here she was with me 24hrs a day making sure everything was great and by my side for absolutely everything I needed. She has been so Awesome and I am so grateful to have had her in my life to help me with everything, she even cooked for me and did anything possible to make me comfortable and happy :) !!!!!!

Excellent service

Excellent custom service and friendly staff

Do not sell anything and mail it to this place. They give away $200 packages without a signature so that the buyer can claim they did not receive a package and get a full refund of their money.

DO NOT SEND ANYTHING TO THIS ADDRESS. buyers use stolen credit cards to buy stuff and ask you to send It here so they cant be traced. this has happened 3 separate times to me, the first time I wasnt sure but in days the bank contacted me, refunded the customer saying it was fraudulent, if I had sent the goods I would of lost out on the money. now i report it as fraud and refund it straight away.

Good service and fast delivery

I would like to know what your hours, Monday to Friday and weekends

Love it

DO NOT ship or sell to this address.

Excellent!

God

Scammers beware!!!!!!!!!!!!!

I have a small business and as it is small, I am the one who sells and sends the merchandise to clients outside the USA, I am left with an open mouth when I send through this company, fast, efficient, professional and friendly. Moving to EPS and I forgot cheapie

I bought an old phone from Ebay, and the seller shipped it using USPS. According to the tracking information, he delivered it to EPS on July 26, 2021, but they say that the USPS did not deliver anything to them, and that they are liars; But it seems to me that they are the liars, they dont even take your call by calling them to the United States. I am very disappointed with them for their poor service.

Great place your customer service is very good ☺️

THEY LOST MY MERCHANDISE, THEY SAY THAT I NEVER ARRIVE IN THEIR WAREHOUSE IN MIAMI. (CONFIRM 3 TIMES WITH AMAZON AND USPS THAT THEY SENT IT INSURANCE)THEY SEND YOUR PACKAGES TO EPS, AND THEY ASSURE YOU THAT THEY WILL NOT REACH YOU.

Excelent service

Excellent service

MAKE THE MOST OF YOUR PURCHASES ON THE INTERNET EPS IS IN CHARGE OF BRINGING YOUR ITEMS FROM THE STATES TO YOUR HOME

It is a very efficient company in sending packages, but they have to have more customer service. I have been calling because I have two packages that tell me delivered but they are not registered in my account, I want to know if they have it or what happens. You represent me as I do in the United States, I cannot go to USPS, so I use your services. I hope they improve.

The best courier in the country

Very good.

Excellent services

Well in order

It has been 8 days since my package was delivered to Miami and it is still not reflected in their systems. When I call the office they tell me that they have not received it yet and that is to say, they do not have a system or any direct contact with local correspondence when these cases happen and they can follow up. Now I dont know if my package was lost or what ... I have another one on the way and Im afraid that the same thing will happen and lose my money. The response of the customer service is that I contact the seller of the item, when clearly in the tracking it is seen that it was delivered. That is to say that in the end it is not the sellers fault, nor the correspondence, nor EPS? In other words, there is no one responsible and therefore only the client is affected in this case, me.

Excellent service

The best currier.

Very fast service

Excellent attention !!!

I have sent a package from New York to the Miami office. To be delivered in DR, 12 days have passed and my package has not yet reached its destination. When I call the Miami office, they dont know how to say anything about my correspondence because they have no way of checking if my package is in their office. Now I dont know if my package will be lost or how long it will take to deliver it to me.

I had an order before and it arrived correctly but I used another one and I have a phone that has about 5 days in the original warehouse

Excellent

I like this very responsible company

The worst customer service experience Ive had in my whole life, you call and they dont take your call and when at last after several attempts you can contact them they put you on hold for a long time and they dont give you the service. Ive been using a different courier for years and I wanted to try a new one, but it was definitely the first and last time I used their services. Slow in the shipping process and poorly informed employees of the processes, I definitely do not recommend them.

I have been bringing everything through Eps for several years, their service is faster than other couriers, however customer service must be improved to remain number 1 as it is until now. But remember that the customer is the raw material of any business.

I have always had the package in the desired or expected time. Ive never had a problem with this shipping agency. I know that if I was not like many others, maybe I would not have a guarantee to buy outside my country and that it will arrive right at the place where I can go to pick up ... I am not complaining about the delays, I think it can happen to anyone and in any company.Also, I put myself in the place of the staff that treat me, they can be better, but Im not complaining, I know its boring to be serving so many people. Whenever I can I make a boring joke to break the ice, and then they make good people .. jjajjaajaaj* I think the service is good * _but it can improve_

They have very good treatment and the shipment is fast. But they change addresses just like that and users are not informed. That happened to me and I still have a lost order for two months ._.

THE POUND IS EXPENSIVE BUT THEY RESOLVED ME ... I THINK THEY MUST HAVE PEOPLE TO ANSWER IMMEDIATELY ... COMPLAINTS BECAUSE THEY ANSWER LATE ...

Responsible people I have been buying frequently, in the United States and traveling to the Dominican Republic for almost a year, I dont recommend any complaints with these people,

For the Pleasant attention given to customers

The customer service has a terrible service, I have sent a package from New York to them and according to them they send the package in two working days and the package has not yet been sent and already has 5 days

Excellent services

Good services on time, all my package, I receive them without problems, they tend to me well in the office of Eps San Pedro de Macoris Dominican Republic

My favorite courier, quite fast and efficient.

They have to update the system, because there are times that one has the package and in the system you say it is in transit or other things and this is bad if you already have it, you already remove it or you can give the option to save, also the reception I say the Telephone service there are a few people, I say most of them do not know what is called customer service, it is like a freshman as they are doing a favor in Miami if they answer you they help you but there is a receptionist the person who refers the call to another department From Miami, he doesnt even ask you the things he transfers without asking. People have listen first but i dont what going on in the pounds. There is something you never know when it arrives in the DR. YOUR PAGE FROM X POUND TO X POUND FOR AS MUCH FROM X POUND UP THE PRICE WILL BE SO ALWAYS put a quantum and deviate from the objective believing that we are INDIAN to handle some

Bad treatment to the client and to top it all bad service, bad attitude of the staff.

Very good company

Good, but very expensive shipping

Very good service and immediate delivery

IMPOTENCE, if you are someone who is looking for something quick I do not recommend it, in my first experience the package after arriving at EPS Miami on a Saturday these inform me that CELL PHONES ARE SHIPPED ON WEDNESDAY AND FRIDAY. which I was quite upset about even so wait, on Wednesday I wrote to them to give priority to the package so they confirmed that if they were going to send it, the fact is that the next day I would try to communicate with them, and what they told me they are working with my package .. they gave me more excuses and on top of that I complained to them because if the package was ready to be sent on Wednesday they did not send it, and they told me that they only send it on Fridays, these people do not understand the priority of the first and last time I use this mediocre service

Excellent treatment. I recommend it 100%

Excellent transportation service for people living abroad.

Very poor communication, poor service I have a package held for a month. And first it was a receipt and now that I have made varata excuses, they lost a client.

Very bad services have lost 2 letters of mine already

Very good company is very efficient and fast shipping and customer service are very good and solve any inconvenience very fast

I like the company but what I dont like is that since yesterday I received an article in Miami and it still does not reflect in the system and it has happened to me several times and I have to be writing to them

I give them a star because they cannot be given less ... they have kept a package for more than 3 weeks with everything and receipts and shipping authorization ... they have lost a client and I will never use such an irresponsible and mediocre company.

Because the new zipo code or postal code 33191-1501on ebay I cant put the address the zip code or zip code hasproblem registering because it will be

The best option for sending documents and packages anywhere in the world

I want to know about some cell phones that company was sent for and I havent arrived at the Decent Place a month ago. Thank you.

Very good service

They must work every day at least from 6 am to 10 pm, because not doing so delays shipments to their recipient and deliveries to their branch in Miami

I do not like them that they alter the pounds, because I sent a package from the mail here that weighed 3 pounds and with them I had 5? Why why? If 3 pounds is 3 anywhere.

Great service

It is very efficient

They only attend you by phone or in person, by mail and nothing is the same, my package should arrive in 3 days at the most and wait 8, apart it is one of the most expensive ... they must streamline the processes and inform the customer better and by more ways.

Good attention

Great service

Excellent services

Great service

Excellent

They should close later and organize their operations better

The best services

Excellent

Excellent

My job

Manuel Garcia