Honestly this is easily the best dealer you can get your car from. You can do a deal with them BLINDFOLDED, specially if you deal with Maritza, the best sales associate and Amit her boss is also amazing. They did me a solid one on my deal, made things happen when the situation wasn’t highly in my favor in the financing side, they’re a great team and they also were extremely transparent about business & how they do things, they gave me sparkling water, coffee, made the deal go through like butter and I LOVE my new ride. Thanks to them. I love this place, but more so the people I dealt with. Edgar, finance mgr also great too.
Amazing service! Raul Espinosa was great!! I have never had such a smooth experience when getting a car before. He was kind, helpful, responsive, organized, and fully invested in helping me find my dream car. I felt welcomed and at ease throughout the entire process. Raul really made the process easy and fun. I felt like the entire deal was transparent and the best car buying experience Ive ever had. I will always recommend Raul and this dealer to all my friends and family when looking for a new car! Thank you so much Raul for helping me find my dream car!
I have been buying and trading my vehicles at Braman since 2013, even when I made the decision to stray from one of their on-site brands.. Amit, Lorzeno, & Edgar were once again right by my side ready and eager to help give me a reasonable trade and provide their knowledge of ALL brands + the market conditions surrounding them.When the time came for delivery, Lorenzo was able to provide a mind blowing in-depth knowledge of the vehicles driving and infotainment programs… on top of this he personally walked and inspected the vehicle multiple times, helping to find and remedy the smallest of infractions with his keen eye for detail.Smooth, quick, & easy transaction thanks to the team over at Braman Motors! Looking forward to working with y’all on the next one!
Great place to get a BMW. Today was my second time buying from them. Shout out to Paulo Santos for his great service and professionalism. He helped us get what we wanted. The place is awesome and even with this weird times going on you’ll have a good shot at finding something you like.
My new Mini advisor Daniel Soto was exceptional. Dropped my car off at 10:30 am and was able to pick it up by 3:00 pm. Washed and ready to go.
I’m so happy with my Santa Fe!! David & Juana were so profesional, and gave me a great deal!! ask for them when you go! Juana still reaches out to ask if I need any assistance or questions regarding the vehicle. They exceeded my expectations 😎.
When shopping for my new Mini, I quickly realized that the pandemic really created a limitation to the options I had available to me. I had my heart and mind set on one Mini, and she just wasnt there. Since my lease was going to be up just a few months later, I began feeling like I would have to settle and live with that decision for the next several years. Then I met with Marcos Flores, and he reassured me that he would help me find the Mini I could connect with and call my own. And ladies and gents, thats exactly what he did. Marcos spent 2 months helping me find her! I dont know of any car sales man that has that kind of patience and desire to please their client. But I suppose thats the biggest point here.... Marcos isnt just a car sales man, and you arent just his client. Marcos treats you like he would a friend or family member, and values you as such. If you arent happy, he isnt happy. Its that simple for him. Thank you Marcos for your patience and for helping me find my new Mini! I love my new Mini and look forward to the adventures I will have with her over the next several years. 🤗🙏🏽
Just amazing all around! I worked with Yoana for the deal and Victoria for the financing and have never had such a smooth experience. They were kind, helpful, responsive, organized, and fully invested in me and my family. We felt so welcome and like the only customers in the dealership. We drove from Sarasota to Miami to pick up our new car and had to do much of the deal over text due to my availability. With both of these hurdles, I can still say this was the smoothest, best car buying experience Ive ever had. Thank you team!!
I got the car I wanted for a great deal!Paulo Santos is a real professional sales person and a very nice guy. He listened carefully to my needs, showed me few good options and eventually got me a great deal for the one I liked! Jay Foster, the finance coordinator and also very nice, approved me a loan with the best terms! The service was AAA. I drove home happy in my new car :)Thank you Braman for a very good experience. I highly recommend!
I had such an good experience with Hugo Barraza. He found my dream car and I drove out of there with it the same day. Fast, efficient and friendly service.
I’ve had many encounters with different dealerships & sales representatives in the past, none will ever come close or compare to the extraordinary experience I’ve had at Braman Miami. I had the pleasure of being assisted by one of my old friends, Jhon Vargas, who not only knows me for many years but also had my best interest, took the time to listen & offer the best options suited for me. Thanks to John I leased a 2021 X1 BMW so now I drive a safer car for my daughter & I. I feel extremely grateful for his guidance & for taking care of me in this amazing purchase!
I had the pleasure of working with Nicolas Bak, this spring when purchasing my Mini Cooper Countryman. From my initial test drives to the end of the sales process, he provided timely responses, honesty, and such professionalism. I absolutely love my car! I will continue to recommend Nicolas to anyone interested in purchasing a Mini.
Paulo Santos is so AMAZING! Extremely professional and extremely knowledgeable. I really appreciated him taking the time to assist my daughter with her purchase. I would highly recommend his assistance to anyone.
Had the pleasure of working with Jhonny Perez! I appreciate his patience and his work ethic. He is a great person. Would definitely recommend him to anyone in search of a vehicle!
After buying a beautiful car from this dealership - I cannot speak on how disappointed I am with the dealership as a whole. After leaving the dealership I realized one of the keys was not functioning. I took it to Land Rover and was told this key was never programmed and was essentially just a spare key, I paid for the key to be re-programmed. After returning to Braman to at least re-coup some of the costs for the key they gave me that did not work, they essentially told me to screw off. They wouldnt even cover the cost to re-program a key they presented as one of my car keys. The Sales Manager basically told me I was lucky to even get 2 keys and dismissed me.
Fast, easy first class service. Scott is great
Fernando is a great service rep. All work done quickly and professionally. Really appreciated the video outlining the maintenance work that was done on the car.
Fantastic service! Paulo Santos the best Ive ever seen, but before concluding my message, I want to say that I did a lot of research to get to the best, journalism runs in my veins. Well they are not very professional and I recommend Paulo to everyone for the seriousness and ethics with which he takes a stand in his profession.
Thank you so much to my salesman Jose Velasquez for selling me my dream car Genesis G90. You was such a great salesman even with me driving you crazy. You made buying my car a great experience. If you looking to purchase a vehicle head to Braman and ask for Jose. Again thanks for your superb customer service.
Added this baby to our ride! Paolo Is exceptional kind. He didn’t try to push and work with you with your budget to get the car you want. He is also knowledgeable and is very patient.
Braman Miami and especially Marcos Flores made my latest car buying experience easy and smooth. You never know what to expect, but Marcos was friendly, helpful and super knowledgeable from the moment we first walked through the doors of the dealership, to the last visit when we drove off with a new ride. I really didnt have to do more searching. He was transparent, considerate, very flexible and gave solutions until we found the perfect option. Ill be keeping in touch with him for any future purchases, thank you so much Marcos! I love my new Mini.
Thanks again to Andy sanchez for helping our family purchase another bmw. He has been helping us for over two years and we would never go anywhere else. he’s professional and diligent and always gets the job done. Do yourself a favor and please give andy a chance to help you with your next bmw purchase!!!
Braman is not only the best place to get a Cadillac, but also the most conveniente. Luis was the one that helped get my Cadillac. He was so extremely helpful and quick, which was the best part. You usually go into a dealership thinking it will take hours but he made it easy.
After stumbling through dealerships for weeks I contacted Braman and was lucky enough to reach Joel Camacho. The deal couldnt have gone any smoother and all thanks to him. He was able to get everything ready without gimmicks or haggling and locate the car and get me the deal I was looking for, and he even delivered the car with no issues.None of the other dealers I visited come even close to the quality of service and treatment I received at Braman. Highly recommended.
Braman is either short of mechanics or has too much business. Anyway, an up to three day turn around estimate is unacceptable. This is further aggravated by the lack of loaners which means the customer has to get a rental car while the car is being serviced.
Had the best experience in Braman. Paulo was extremely nice and helpful during the whole process. He makes the experience of getting a car the best one possible and always looks out for his clients.
I recently purchased a vehicle from this dealership to be shipped to me. At first, I was hesitant to buy a car site-unseen, but here are the reasons I changed my mind.- This dealership has INCREDIBLE reviews. Its not often that a car lot doesnt have a 3 star rating, citing scummy business practices, rude salespeople, and poor quality vehicles. The reviews speak for themselves for Braman Motors; this is a quality establishment.- The vehicle I purchased was exactly within the KBB recommended resale range as far as pricing. Again, its not often that a dealership doesnt hike up the price a few thousand dollars. Braman listed my vehicle at an extremely fair, competitive price.- The PEOPLE, and I dont just mean my salesperson. Every SINGLE employee, from salespeople, to finance manager, to call coordinators, were the most polite, professional staff. As a shout-out to my awesome team specifically, HANSEL (salesman) and JAY (finance manager), were so so helpful and made sure to answer all my questions and concerns, especially purchasing a vehicle remotely. Great guys who truly care and show it with good communication. Give them a raise, Braman.My experience with Braman Miami has been just as good as the other reviews state, and they stand out from the stereotypical car lots who are just trying to make a buck. I will definitely be purchasing a vehicle from them in the future.
Kenneth Sostre helped me purchase my vehicle, and he was fabulous! He was knowledgeable, friendly, accommodating, professional, and never pushy. I enjoyed working with him and the team at Braman. I will recommend that my friends go to Braman and that they ask for Kenneth!
Outstanding sales (Paulo Santos) & finance (Hugo) team! My husband and I had the best experience ever, from the test drive all the way to the end with Paulo. Excellent service, great advice, and very professional team! Thanks Paulo for exceeding our expectations! Thanks Braman!
I recently purchased my 2021 Mini Cooper Convertible at Braman Mini in Miami. Jose and Alejandro went out of their way to make us feel comfortable but more importantly to get the car I really wanted at a fair price. Their service was professional and efficient. I drove from SC to Miami for this particular car and Im so glad I did. I highly recommend Braman Mini to anyone looking to purchase a Mini Cooper or any of their other product lines. Ill be back when its time to trade again.
I highly recommend Antonio the sales rep to anyone looking to buy a Cadillac or any vehicle in this dealership. He was friendly, patient and profesional at all times, he offered us water and stay with us through the entire process making sure all of our questions were answered, definitely one of the best experiences my wife and I had buying a car.
Worst experience ever with Braman service department! I have been bringing my car for 2 years to service my it, but there is always something wrong every time I bring my car there! Last week, I brought it for low pressure in a tire, they said it was low pressure, they just inflated the tires. 3 days after, tire light is back on the dashboard… I bring the car back and this time they find a nail. When I come to pick up my car, I found my driver seat full of grease (see photo). So now I have to wait again for them to clean it. Hopefully it goes away… 6 months ago, a pulsation in my car when breaking, I brought my car 7 times, they had me replace pads & rotors, at the end, the pulsation is still present but they say they don’t feel it, so I have to drive my car in this condition, and they charged me for that! I emailed, called several time over a few weeks the manager Alex Herera, but he had never dare to call me back, and every time I would ask on site to meet him in person, he’s not able to see me. It’s a shame for such a big dealer!! As soon as I can, I will trade that car and go for another dealer!! Done!!
The best experience ever! Elizabeth and Nery are the best people ever and for service Daniel Soto! All rock stars.
Great service! Marcos Flores was great in explaining and showing all the details of our new Mini. He even delivered the car to us and took the time to explain security features. Thank you Marcos. Great Job!!!
Always a pleasure dealing with the staff. Very efficient and quick to resolve any car issues. Highly satisfied.
I bought a M5C there, and its great. George Grecu is my seller and he is really nice!
PAULO SANTOS WAS AMAZING!!If you go to Brahman, please look for this man because he did it all for me. Kind, polite, and very knowledgeable.
The service in this company Braman is a disaster.I click one star, because there is no option to click no star.bad reception, no warranty applied for a car bough 3 months ago.Ryan, the Manager does not take the phone and does not take care about your complaint, only interested to make money on your car.I really dont recommend anyone to buy a car from Braman.
5* Experience. John Vargas was very professional and John helped us through the process to buy a car, we highly recommend Braman and John Vargas. Thank you.
I went to the dealership on 5/22/2021 to look around not really intending to purchase. Henry Alvarez, my Salesman, was very attentive and easy to talk to as we viewed the selections. Observing my hesitation to make a deal, he offered a creative solution that was hard not to consider. He and Louella the Sales Manager put the deal together. Antonella was my Finance person and when I thought the deal couldn’t get any better it did! I enjoyed my buying experience here and spent a total of about 3.5 hours from arrival to leaving the dealership. Pretty efficient considering I wasn’t planning to buy a car. Additionally, I returned a few days later to have the windows tinted and Daniel Soto at Braman Service Center handled everything. I highly recommend Henry Alvarez, Salesmen and team at Braman Miami❤️❤️.
What a great team here at Braman Miami, bought a car here and I will definitely be back, thank you to Jhon Vargas in sales and also the service team has been great!
Daniel was a great Service Advisor, everything was done in a timely manner and vehicle finished and ready when promised!
Very good experience overall with this dealer, but the gentleman that assisted us with the sale was the real game changer. Calm and not pushy at all, Paulo Santos did make the difference. Look up for him if you are planning to make a visit there. Kudos to Jay too, the financial manager that facilitated the process and negotiation.
From the moment we stepped in, Lorenzo M. made us feel comfortable and welcomed. He spent a lot of time with us, navigating all our options in a friendly but professional manner. He gained a customer for life!!!
3/6/21 We really had no intention of buying a BMW yesterday but...when my husband showed me the car online, my eyes lit up. Spoke to Paulo Santos briefly over the phone and off we went. Paulo was the best experience I’ve ever had in a vehicle purchase. Kind and unassuming. Not pushy. Professional. Not judgmental. The exact opposite of every other experience I’ve had. We drove that car home yesterday, and it was because of Paulo. He’s our go-to from this day forward. He stood out from the others in that showroom for sure (We paid attention!) Thanks, Paulo!
I want to thank Éric Olguin for leading such a smooth and wonderful experience! The process was overall very efficient and welcoming. A nice and genuine young man, looking forward to making any new business with Eric!
Very professional, 100% satisfied
It’s always a pleasure to be there. Thank you so much Daniel
Christian is the best sales person. Not pushy, super nice and helpful. Its my fourth car I buy from this dealer and can only speak highly about it.
I went in for an oil change and all the staff were extremely professional and respectful. they finished working on my car faster than expected and did an amazing job cleaning the interior, i was very happy with my car when i saw it.
I have just driven away from Braman Hyundai Miami in my absolute dream car! Id been looking & searching for a certain color combo on a Genesis G70. No such luck. Well...somethin was lookin out because I came around to meet Ian Ramirez. This guy...lemme tell ya about this guy...he looked through inventory aft inventory (instead of having me do it) & would send me pics of some choices he would find. Until...until...BOOM! He found it! My dream on 4 wheels. Ian is so great. He schooled me on so many features on my new baby that I wouldnt have found for months 😁 He is kind, very knowledgeable & patient. My deal wasnt an easy & quick one however he smiled the whole way through. He stuck w me the entire way. Ian is definitely my car guy! You should make him yours too! Thanks Ian
Pretty great experience with my auto purchase. I did most of the work, as I had already picked the car out online. With that being said, everything else was smooth sailing. Thank you Yoana. Now as far as the prepping of the car to be delivered. Thats why I only gave 4 stars. The inside of the car was dirty, and there was alot of sticky glue stuff on the outside of the car. I live in Oakland Park, so too far to take it back for them to clean it better.
I am a first-time buyer. I did not know which car I need, specs, anything. I was hoping that when I will come to the dealership they will help me. I went to every major dealership around Miami and Fort Lauderdale and I was shocked by how ignorant and unprofessional people are, its funny but they on purpose avoiding eye contact with you and just passing by. I was shocked! Until I walked into Braman and met Klaudia. She not just sold a car but helped me to understand what I need and why. I did not feel any pressure to buy, and even more, I did not buy a car on my first day because we couldnt find anything suitable for me but tried so many options from Mini to BMW. Because of the seamless experience, I came back in a week and picked up a car I love. Klaudia is a true professional and I highly recommend walking into Braman Miami and ask for her if you looking to buy!
This was my first ever car so obviously it’s a super big deal and I could not have asked for a better experience. Maritza de los Santos and Amit Deonaire went above and beyond to find me a good fit, and I am eternally grateful. I love my car and I loved the experience Braman provided. You can see my grin in the picture but not all of the happy dancing. I cannot recommend those two enough. So worth it!
Great Service center, always straight forward. Elmer is excellent; always nice & flexible.
I’ve had to pleasure to meet and Hugo at Braman. From the minute he picked up the phone he was a true gentleman. The car was actually going through a safety inspection and wasn’t available to view, however he went over and above and got me to be able to view the car. He took care of every little detail allThe way till he actually delivering the car to me himself. If you’re in the market for one of Braman’s beautiful car collection, I highly recommend to see Hugo. You will not be disappointed. I appreciate all your help my man!!
As my X5 lease was coming to an end, I was approached by many different different consults from BMW dealers. I decided to give a first shot to Waleed Radwan from Braman as his no-pressure consultant approach spoke to me. He helped finding a X3 that was aligned with my requirements and within a reasonable time we were able to reach a fair deal. The whole transaction was completed in less time than usual and without any of the classic boiler room style of pressure. I do recommend him to those looking for a BMW.
Paulo was so helpful in assisting me select my new vehicle. He was professional and patient with me and I really appreciate all of your assistance! I highly recommend you do your business at Braman Miami and ask for Paulo Santos.
Everything was arranged over the phone. Just go in and pick up my car. Our finance guy was the BEST! I think his name was Hugo?
Ryan and Danny from Mini cooper service go over and beyond to give the the absolute best service. Very fast and efficient.
Purchased my first vehicle here and what a great experience it was! I absolutely love my 2021 Hyundai Sonata, my salesman Edwardo Calderon is the man to go to for any brand! He was very knowledgeable in every aspect of the sale, I definitely recommend you ask for him! 10/10!!!
I have been a Bmw customer for over 30 years and am always thrilled and excited when its time to get a new one.this time I was in the extremely capable hands of Sergio rivera besides being extremely knowledgable on the different vehicles he was patient in his explanations and I never once felt pressured to make a quick purchase.rounding off my Braman experience was Anthony Marte this was the third time he helped and advised me on my purchase. each time was more pleasant (fun) than the last. once again extreme knowledge of the product. never any pressure but just plain an enjoyable experienceI thank you both and value the friendship we have createddefinitely five stars
Very pleased with salespeople Natalia and Elizabeth and the sakes manager. They eat the nearest quote on a Mini Countryman. Great car/SAV
If I could give zero stars I would. Alejandro Diaz was the dealer who sold my elderly father a lemon. He and Brahman took advantage of my elderly father and sold him a car that he knew had issues. It has been one issue after the next. He has refused to answer my fathers calls. So if you want a crook dealership that will take advantage of you and then refuse to answer your calls then this is the place! On a moral level do not support this business. They take advantage of vulnerable people for the sake of money. Was the commission check worth it? Evil, manipulative, dishonest.
Best experience getting my first car. Salvador Lopez was an all start all around, from finding me my dream car, to getting me a great deal. 100%coming back next time
Marcos Flores was a great help in securing my new car with Braman Mini. Highly recommended car buying experience!
Dani is the best service manager. Always takes great care of us! You guys are all like family. Thank you!!
I had a terrible experience with another Mini dealership in the area and called Braman Mini last minute to get an appointment. They were able to accommodate me. I had a great experience, Daniel was professional and helpful. Thank You for taking such good care of me. JD
Amazing service. Very professional attention and care. Daniel always takes care of everything my car needs and guarantees that everything is in order.
Everytime I asked for something (e.g., a ride, help with carseats) the answer was always yes. Thank you!
It was a pleasure doing business with paulo he was really friendly
I HAVE BEEN COMING TO BRAMAN MOTORS SINCE 2003. I GOT MY FIRST MINI COOPER AND 6 MORE TO FOLLOW. IT WAS A GREAT EXPERIENCE THIS TIME AS WELL I LEFT IN A 2022 MINI. GREAT SALES MAN NIKO. MANAGER WAS VERY HELPFUL. GO TO BRAMAN TO BUY ALL YOUR CARS. VERY NICE PEOPLE THERE
My Salesman was Paulo Santos.As I was searching for a car, I had the pleasure of speaking with him over the phone prior to coming into the dealership and purchasing my new vehicle. He was very informative and help me get the car/amenities that I wanted in my new vehicle purchase.Walking into the dealership the atmosphere was very welcoming and extremely helpful in helping me feel comfortable and able to have a discussion on purchasing my new vehicle. Let’s be honest, buying your car could be very hectic and also very at times annoying. Both the dealership and Paulo made this experience very easy and relaxing.The best thing that happened this day, was purchasing my new vehicle and also setting up the tints for my car as Paulo and the Braman team was able to squeeze me into an appointment that day when I purchased my vehicle. They treated me with respect, and the upmost service and quality that one should have while purchasing a brand new vehicle.In the future, which hopefully will be a very long time until my next car. I will surely go back and purchase my vehicle with this establishment. Very good service, even better customer satisfaction.DRod
Daniel Soto was great and the entire experience besides having to pay was fantastic.
We went looking for a specific vehicle and price. Paulo Santos was our sales executive who made it happen. The process was smooth with good communication and treatment between the parts. We got what we were looking for and left more than satisfied with everything.
It Was a great expirience dealing with Eliasib Reyes. I had the best Costumer service, 100% recommended.
Amazing experience. Great Customer service. Guided us through the process.
One more time amazing service! Big thank you to Nicolas and Louella, for this great service and care!
Fantastic service to my Mini. Daniel was courteous and helpful and car was delivered back on time & in perfect condition
We came all the way from Homestead. I must say we were very impressed with the service. From all areas. Lisandro made this by far the best car buying experience. He was pleasant, knowledgeable and great customer service.The manager and financial team were great as well. We were very satisfied with everything and our new XT6!! A great experience!
Got a Mini Cooper last week from Jhon Vargas ! What a great experience thank you to Jhon and the whole staff at Braman Miami !
Excellently. salesman Paulo paid full attention at the time of the sale. quick, attentive and explained all the details of the operation. I recommend.
Great experience had the help of Brittany and she was amazing, the service was great and very straight to the point and I’m super happy with my vehicle.
The service staff at Braman is exceptional! Kind, courteous, and professional. So very happy with Braman.
Fernando is great and always gets my service done quickly. Everything is easy from getting a loaner to cashing out.
Just wanted to say a big thank you to the team at Braman Miami for making the car buying process as smooth as possible. Couldn’t have asked for a better experience with Winston on the sales side and Jay on the finance. Would highly recommend them to anyone looking for a vehicle and will definitely be back when it is time to go car shopping again.
I worked with Jorge Velasco at Braman BMW. He was amazingly attentive and helpful getting me into the best loan program and getting the car I wanted. I highly recommend his services. Even after getting my car, he’s been in touch and even more helpful with the car. Go Jorge!
Our Salesman Kenneth was great to work with very helpful and knowledgeable. Thank you!!!On the other hand the finance manager Edgar seemed like he really didn’t care about the sale because we financed the car through my credit union. He made the process difficult and left a bad taste. Brahman almost lost a sale. Kenneth saved the sale.
Thankful for the service. My representative Elmer was the best. He was patient, professional and made sure all concerns were addressed. Great asset to your company. Thank you 😊
I had an excellent experience at BMW working with Klaudia. She was extremely knowledgeable about each of the cars we looked at and was able to answer all of our questions. Klaudia worked really hard too in getting me a great value on my trade in and finding the best value for the pre-owned X3 that we wound up buying. She also took the time to set my phone up and went through all of the bells and whistles the new car has. I highly recommend Brahman and asking for Klaudia when shopping for your next vehicle.
Kenneth was my salesman. Superb job!! Hey was very honest and patient. He was able to get me out of my old car into a new 2021suv.. I’m so happy with my purchase and will refer this place to anyone looking to buy a new car...!!
Nice people, good and timely service. Daniel was great and so was everyone else. They took good care of me & I got a deal on some new tires, love it!
Excellent service!! I purchased two bmws from LuisTouron for my kids and he made it a very smooth and pleasant buying process I would highly recommend him if you are looking for your next car at Braman!
Excellent experience!! I was assisted by Daniel Sotto to repair my Mini, he was kind, very professional and a great advancer!
Fernando from the mini service dept is the best employee in your organization. We have been dealing with him for 12 yrs. He is the most pleasant, personable, always going the extra step to please his customers
10/10 would recommend this dealership to any of my friends. The customer support was fantastic. I particularly want to point out Alejandro Abreu. He was my sales rep and he was absolutely phenomenal. He went above and beyond in helping in helping me secure my new car. Extremely hard working and very personable. It was truly a pleasure working with him.
Paulo made sure my experience was too notch. Excellent customer service. Highly recommended.
Fantastic service. Paulo was extremely helpful and went the extra mile to help us close the deal. Love the mini !!!