user
Supercuts
120 SW 13th St, Miami, FL 33130, United States
Appearance
Supercuts

Comments
Co
Review №1

If you just need a trim or nothing really complicated, this place is perfect. Cheap, convenient location and fast to get service! Regarding color and more complicated treatments i wouldnt go there and i would opt for a more quality place. Otherwise its great and i got my haircut in less than 1 hour altogether!

Al
Review №2

The worst service ever, the cuban lady that cutted my sons hair was so extreamly unprofessional that I wonder if she even has a license to cut hair, gave all kind of excuse for her terrible and sloppy work, if I could give this lady minus 5 stars that would be to nice, never come to this terrible place, they should have paid me for the terrible job they did to my son. At the end, she told me to take my son to a barber because she didnt even had the tools to do a good job.

Je
Review №3

Great athmosphere. The hair specialists were very warm and caring. Especially Ms. Mercedes; she almost put me to sleep with her soft touch on the shampoo. Lol. I wouldnt recommend no other place to please your hair.

Review №4

I always cut my ends at supercuts and the hairdressers have always been welcoming and I usually have a great experience. I usually schedule an appointment but at the times I go its not too full and if youre a little patient they do take walk-ins. Ive had good outcomes overall. However, my last experience was my first time at the Coral Gables location, and although my hairdresser was nice, she detangled my wet hair roughly, not to the point that it was painful, but it definitely broke my thin hair strands. I didnt say anything then, but I regretted later, because I have been very careful with my hair since I started growing it. So I am leaving my comment now. Dont be like me, make sure to voice anything that bothers you. I can definitely still recommend it as far as simple haircuts, which is the only service I used from them.

E
Review №5

Great hairdressersConvenient locationPlenty of parking

Du
Review №6

The manager just called me telling me she was sending the police on me for my review on here.They charged for things they never did and actually before starting blow drying my hair the Cuban lady told me that people left without paying as if she was telling me from the beginning I dont want problems when I over charge you. They over charged me for a shampoo and blow dry and things they never did. They charged me $71 for shampoo and blow dry.. over charged me ...and I left $11 tip because I’m a nice decent person. Beware of the ladronas cubanitas chusmas that work there. I’m Cuban by the way. But they are ladronas cubanitas chusmas.

Ro
Review №7

Convenient location next to Publix. Quick service.

Br
Review №8

My son had a great experience and a stylish and fresh haircut!!!.

Pe
Review №9

I had a great experience here. The best service I had in a long time. Alexa was my stylist and she did a great job and was very attending to my requests. I cant complain at all about the service here.

Pa
Review №10

I always get a fabulous haircut with Irma. I don’t trust anyone else to work on my hairPhoto with sunglasses is after. Photo with black jacket is before. Quite a metamorphosis!!!

Ro
Review №11

Easy, fast and good price . Excellent choice

Ca
Review №12

Online price is way different than what you get charged.

EN
Review №13

Great service . Clean . quick

Va
Review №14

Alejandra is the best!

in
Review №15

Ada is a super professional excellent hairdresser, she gave me a magazine vogue style she is excellent, she knows her work and she does it with love, I recommend her to everyone.I will give her 10 stars

Mi
Review №16

Im a very busy person so I make appointments wherever I go (e.g. hair salon, beered trim, dr., dentist, etc) and I always arrive 5 to 10 minutes earlier. I made an appt at this location through their online system and even though I was on time, they took in someone else just because he was their before, although he had not even added his name to the list. What is the point of making an appt if you will not respect my time? The lady rudely said that its in order of arrival so then your online reservation system is useless.

Na
Review №17

The lady who looked after me/hair was kind, knowledgeable and patient..she did a brilliant jobGreat hair cur and color

Ro
Review №18

Great service. No long wait, despite only having 2 employees due to current circumstances.

St
Review №19

Chose to try this salon based on the google reviews and Im so glad I did! I got my haircut by Nicole and I love it!! She really listened to what I wanted and took her time and asked how I felt about it, etc. and gave expert advice on what she thought. And the salon is so cute! Will definitely go back for my next haircut.

Ar
Review №20

Not the best, but does the work

Pa
Review №21

Alejandra its very rude on the phone still I decided to go and when I got there she never put me in the list and was still with attitude never coming back! And I love across the street and been coming for 2 years! Thank you alejandra please open your own salon so you can treat you clients as you like

Mi
Review №22

Was great 👍

Gi
Review №23

My experience was not so good. People working over there speak only Spanish. The are really fast. The cut does not include washing your hair. I have showed them a picture of the haircut I wanted but it was not done like that. Price for man haircut was 20 $

An
Review №24

Don’t bother checking into this Supercuts on the app. They don’t pay attention to that. I checked in ahead of time on the app and called the store as well to confirm. When I arrived. They already have a paper list and people who arrived after me although I checked in went ahead of me because it appeared as though they were friends with the stylists. Be ready for long wait times. They do have good stylists there, but if you find someone you like, I recommend that you request him or her.

Da
Review №25

The haircuts are decent. Far from the best I’ve ever had. But the African American gentleman at the front gives me nothing but attitude and doesn’t even answer me when I ask sincere questions. Just rude.

T
Review №26

Great place to get a haircut or trim. Everyone is extremely nice and helpful. Highly recommended! Good prices too

Ju
Review №27

Made appointment, sat for 30 minutes just to be told they dont take appointments, avoid this place at all costs.

Ha
Review №28

Quick and nice haircut. They should be a little more strict with masks.

Jo
Review №29

I went to this location on a Wednesday around noon. The staff is nice, but I was not happy with my haircut. The lady cutting my hair offered to groom my eyebrows, but ended clipping/shaving part of my right eyebrow. The back of my head was not even, the back of my neck had patches of untrimmed hair.

Ro
Review №30

My daughter had her haircut and it was very nice. Specialist knowledgeable and attentive. Listened to wants. Very professional. Pricing on blow drying expensive. I thought about haircolorjng for myself, not sure about pricing. Would like to give a place that is affordable instead of doing myself. I would become a regular.

Gl
Review №31

Came here for a trim after quarantine, i just wanted my ends cut. My stylist was a lady with short red hair. I apologize for not getting her name but I was very satisfied with her work. She listened carefully and didn’t over cut my hair, gave me a perfect cut considering the layers and cut I already had.

Re
Review №32

They are really good at doing mens hair. I had a pretty cheery hairdresser who worked her best with my nightmare of a cowlick ridden head of hair. She styled it quickly and pretty good without any pictures, just following my hand signals. I dont think they deserve a 5, nor a 1 like other reviewers are giving them. For $17 she did a great job.

Lu
Review №33

The hairstylists are GREAT, but... the lady who operates the front desk is rude, she wants to get your money and I understand they have to promote their services and all, but she need to tune it down and not look so comission hungry

Ma
Review №34

I love supercuts

Fr
Review №35

Terrible...absolutely terrible. If you do not speak Spanish, forget about going here. They completely messed up my hair that I have been growing for months to get a nice style.Gave very specific instructions on what I needed yet they were not even close. It was not only a lack of ability, they simply did not care. It was clear in the end it’s was obviously not what I had asked for, but nonetheless the worker just gives me a fake smile and says “you look great, I’m super busy - next customer please!”Upon hearing that I asked to speak to the manager and was told to come back on Tuesday...I’m pretty sure the manager was there.Complete waste of money, time, and to add to that, it was just purely disrespectful. Classless shop

Mi
Review №36

Today was a nice experience with the place, was clean nice music and very pleasant Irma was very professional. Thank you

Ju
Review №37

Great service, competitive price and very convenient way to reserve a spot using the app

C
Review №38

If i could give no stars or negative stars that would be more suitable for this place. Rushed services. I took my 2 daughters in and 1 of them was suggested that she get a deep conditioner because her hair is curly and had knots. I agreed because why not. Then they also gave my older daughter a deep conditioner without my approval. The lady that did my daughters curly hair asked me to help her untangle my daughters hair. Smh. Horrible service rude staff and Roxanna is a scammmmmmmerr. This place is a scam and a hoax a bunch of rejected hairstylist that cant cut hair or are just learning the ropes.never again.

Li
Review №39

If you get the right person its great.

Dj
Review №40

English is not an option, they never apply the warm towel unless you ask for it, and they prettend they forgot but their face lies. I gave them the chance couple of times but NO more, this place is just 2 mins walking from my home but I prefer to drive somewhere else instead.

Je
Review №41

Horrible service

Da
Review №42

Good pricesGreat haircutGood location

Ja
Review №43

Ive been coming here for several years and keep having great service. Julia has been cutting my hair as well as some of the other stylest and have never had an issue. Great service and always make me laugh. Also location is very clean

Da
Review №44

Terrible experience. I called 30 minutes ahead, arrived, and confirmed that my name was atop the wait list. Proceeded to watch staff pick and choose arbitrarily for 30 minutes before I questioned them on it. The employee blatantly lied, saying they had to be fair. As a new resident, they just lost my business for good. Avoid if at all possible.

Th
Review №45

Went in for a haircut and the woman at the front desk shoved a newbie and she messed up my cut. I asked for layers and all she did was give me long bangs, now I have to go somewhere else to get my haircut again.

Ni
Review №46

Thanks so much to the staff there. They didnt turn me away right at closing time. They got me an a chair and gave me exactly the cut I had hoped for. Thank you Maria

Hu
Review №47

The quality of the haircuts it pretty decent. Depends on who is cutting your hair. Its a pricey haircut for a standard male cut- 17.50.

Je
Review №48

Great place to get a cut, good music. Good people always

Lu
Review №49

I’ve been there twice and they have done a terrible job both times... I went the second time to give them the benefit of the doubt, but never again... they do everything in a hurry - blowdry (first time I went), basic haircut (second time) - and butcher it.

k
Review №50

Usually a wait of about 20 to 30 minutes, however, great haircuts and waxing at great prices.

Be
Review №51

Not sure about all the stylists, but the one we had gave a super outdated haircut to a teenager and cut off a lot of hair after we requested a little trim. Need some younger staff and new ideas

Ja
Review №52

Gr8 places and does the jon

sr
Review №53

A good place for a haircut. I tried many other places for haircuts in Miami, and now their cuts are better (and cheaper) than anywhere else.

Ci
Review №54

I brought my son in to get a haircut like Tom Hardy and he came out looking like Lloyd Christmas. Place is pretty clean though.

Re
Review №55

Mary an older lady was completely indifferent and more concerned with what everyone else was talking about in the room than what I was requesting to be done to my sons hair. She went ahead and started cutting away and only then started to ask what I wanted after I had explained several times what I wanted as she ignored me. I then said please just so a a simple come over and she looked at me like I was talking Chinese. Then I realized nobody even speaks english on here. Horrible and completely unprofessional..

Er
Review №56

This has to be the worst supercuts, they over charge even if you express that you dont want to wash your hair. The hairdresser was extremely rough and I wouldnt recommend it.

Lu
Review №57

I asked for a simple trim and they couldnt seem to handle that.

Al
Review №58

The attention was good, even though the barber(a cuban lady) was always complaining about her relationship with her boss. She thinks she is not getting well paid for what she does. Why did I have to hear all that story?

Ch
Review №59

It wasnt bad at all, I received an excellent haircut and it took no more than twenty minutes. It was exceptionally convenient considering I had a Philosophy midterm in an hour.

Av
Review №60

DO not go here... Lack of knowledge and profession... do not cut hair as instructed, worst haircut ever gotten had to go with another barber to fix the mess.

Ke
Review №61

Asked for a scissor trim on top, left looking like it had been buzzed off. That after I waited like 45 min for a simple haircut. Horrible.

Cy
Review №62

Usually have a so far so good experience, until today.The guy at the front was very unprofessional and unfriendly. His name was JOSEDidnt greet us as we walk inside, didnt even respond to us saying hi! Talked to me with a nasty attitude as he was telling me they dont do appointments.Ive been calling every single time to get an appointment and it always worked, at least until today. Worst part is, they are promoting their app, to save time and set appointments, oh and that right behind him. Oh well...Still shocked on how disrespectful our little friend was. Had to throw a bad review!!

Gi
Review №63

Last time there. Don’t value your time. Sign in sheets mean NOTHING. I’ll look elsewhere.

Ru
Review №64

Every once in a while I end up trying a super cut and ever time I remember why I should not!!! Had to find a real barbershop and have my hair and beard fixed!!! They suck !!!!

Ma
Review №65

My go to place, ladys here are amaizing, great team. Thank you girls...

Je
Review №66

Sonia is great!! Thanks for fixing my high end cut from another salon!

Se
Review №67

The older stylist really needs to retire. She did a half-assed job. I guess you shouldnt expect much for a $20 haircut. Funny thing is that I have gotten much better haircuts for only $25 elsewhere.

Yo
Review №68

Horrible experience. Loud. Expensive. World record for fastest haircut. Beware - this place is a ripoff.

Be
Review №69

They can cut hair and are convenient. Other than that theres no redeaming qualities

Er
Review №70

Nice staff

Be
Review №71

Terrible place.. the lady didnt know how to cut hair.. at one point she literally was running the machine through my hair and looks at the other lady while continuing to run the machine through my hair.. workers had a lot of attitude too. The hair lady didnt even know what a tape was.. AND worst of all.. the lady didnt listen to how I wanted my hair done

Kr
Review №72

It works for me, i live a block away.I get seen by Julia, very kind and helpful.

Mi
Review №73

I just got a haircut here for the first time and I wasnt impressed. The lady barber didnt have a brush to even comb my hair after my cut. I left with a messy head of hair. Unbelievable! Never again.

Sc
Review №74

Staff is really friendly!

se
Review №75

Always get my perfect cut

a
Review №76

Good cut for kids and wife.

ry
Review №77

A coin toss regarding the quality of haircut youll get here. Several times have had blotches of uncut hair left and uneven cuts intermixed with other times its a perfectly acceptable cut

Gi
Review №78

Bad service, poor care about detail, they just do a Super fast Cut, no offer wash your head after the cut, dont clean any of the mess.the cut is $16, you can go to a good place with $5 more.

Wa
Review №79

I love Irma and Mary. They are the best

Mi
Review №80

A haircut with not much else. not the best and not the worst.

Ch
Review №81

Busy place, but good haircuts

Be
Review №82

I checked in online for a 5:45 appointment and arrived at 5:30. Had to wait until 7 for it to be my turn.

Ma
Review №83

Nice. place

To
Review №84

Horrible.

Ma
Review №85

I always go with Julia, the nicaragüense.

Sa
Review №86

This is the worst place to get your haircut. People are rude, slow and cant speak English!!!!

Ri
Review №87

Great job

Al
Review №88

Staff doesn’t work when they need toThey spend time talking about nonsense instead of doing their Job.

se
Review №89

My favorite place since 2001

ma
Review №90

They rush your cut, they dedicate zero to no time to you. Just another number.

pe
Review №91

Best hair cuts

My
Review №92

The hairstylist which was attending me did not cover me up properly to avoid hair staying in my clothes which ending up with hair on all my attire which I did not appreciate

Er
Review №93

Excellent service

Br
Review №94

Best supercuts in Miami.

Ni
Review №95

5 ladies working, only one really working. After waiting 40 min, I still had the same 4 people on front of me in the line

IM
Review №96

Unbelievably rude

Ce
Review №97

Chip. Around $20 for Men cut.

An
Review №98

You get what you pay for. Worst haircuts ever.

Ph
Review №99

Good place

Al
Review №100

Disastrous service, irresponsible service, would never go there again.

Information
44 Photos
100 Comments
3.4 Rating
  • Address:120 SW 13th St, Miami, FL 33130, United States
  • Site:https://supercuts.com/locations/fl/miami/brickell-village-haircuts-82395.html
  • Phone:+1 305-857-0616
Categories
  • Barber shop
  • Hair salon
  • Beauty salon
  • Waxing hair removal service
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–7pm
  • Wednesday:10am–6pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations