Signature rentals Miami was so accommodating and nice!!! We had troubles with other rentals and signature rentals stepped up to the plate!! He made us feel at ease and patiently helped us through the whole process!! Would definitely recommend and would give more then five stars if possible :) thanks so much signature rentals!!!
Horrible experience!! They charge us extra 100$ for the bump that we didnt see when we rented it.I couldnt get a car with Avis and had to go to this company by their recommendation.It was on January 7th of 2021.When I RETURNED them the car I was accused of having a scratch under the front bumper on the left side.(by the way the person who checked the car found the spot in 2 sec. like he knew where it is located)When I said to the manager that it is a small spot and it was like that already. She said to me U are lucky I am not charging you 500$ instead. Also she mentioned that you have your signature on the documents that do not mention that bumb.For the future. Please!Dont go with the company that doesnt have good reputation!Enterprise, Avis, Budget YES!!!DONT COME HERE!!
Our original rental car plans fell through and we needed a rental car quick! Sammy saved the day! With one phone call he had a car ready for us to drive away as soon as we arrived. The car was clean, smelled good, and drove great. The best part was that we were able to drop the car off after hours. Everything went smooth from pick up to drop off! Glad we found Signature or else our day would have been ruined!
Great value and easy service. Thank you Sami for making the process so easy and accommodating!
Had a really easy time renting a car as a last minute idea. The 2 people working in the office were both very friendly and helpful. I definitely recommend!
Signature Rent a Car is really good company, where you can get any car you wish with a good prices. Their service was good, they gave us a good deal, stuff was helpful, even they helped us to find a nice and cheap parking spot. Signature Rent a Car is one of the best rental companies, who can trust and get a good service.
Great place to deal with!! We set it up initially through our hotel. Between the hotel and Signature, they transported us to get the cars and were very helpful!! We would definitely book through them again!
Got us out of a tight spot on a busy weekend. Didnt charge us crazy prices. Car was fairly clean and in good shape. Like any rental car place, double check the gas levels and marks ahead of time.
Easy pick up and return location! Great prices and service. Picked us up at our hotel and drop of was convenient. Rented Mustang for the day to drive to the Keys from Miami Beach!
Had a very good experience. Needed the car right away and Sammy accommodated.Price was great. Sammy is a professional
I HIGHLY RECOMMEND THIS RENTAL PLACE!!!!!!!!!! The service is amazing! They even let me upgrade my car ! The vehicle was sanitized and cleaned so well. They also gave me a car seat free of charge for my infant. The only place I want to rent cars from in the future, thanks to them!
On a whim, my wife and I decided to take our kids to Everglades and therefore started looking for a rental car. Avis was the only place that was within a walkable distance and did not have any cars. Thankfully, Signature had a couple of SUVs available. I only needed a car for a few hours and wanted to return the car later in the evening. I was relieved to learn that the car could be returned to the valet of a hotel nearby any time. Overall, it was a great experience! Thanks, Signature!
Signature saved the day!We rented a car originally through Expedia and due to our flight change I knew we had to call to change pickup reservation. The original car rental place didn’t pick up for three days. When I got there I was surprised people actually worked there. The ride girl said our reservation expired and we couldn’t get a car. Told her I’d been calling but she didn’t care.Got to my air bnb and the next day went to 5 car rental places and all but one tried to scam me. Signature! The gentleman w the blue eyes whose name I did not get, had told me that he’d have a car in an hour and sure enough he did.So happy we found signature and will be using them for future trips to Miami Beach 1000%.
I rented a car with signature 3 times while I was in Miami. Every time I got a new car, very clean and good quality for the price.The manager Sami is very nice and helpful.I really recommend it
We needed a car last minute and Sammy came through for us. As it is spring break, demand is very high so car rental was sold out everywhere else. Very pleased with our experience!
Amazing experience at this car rental service! Great car selection and much friendlier other car rentals in the area. Very professional staff and would definitely recommend to anyone traveling to Miami!
SAMI the guy they rented the car to us was rude. Could not get a straight answer on the charges. The receipt was so faint from his printer, unreadable. When I asked him to be more specific he got irritated and shoooed me out like, don’t worry it’s fine.. two day rental 75.00 a day great. I turned the car in the following day at the location specified and the guy who received it was like; yeah I know it’s weird. No receipt, no confirmation then I see instead of 195.00 as they said i get billed 300.00 pathetic service.
Great rental! We rented a SUV and it worked perfectly. Clean and comfortable 😊great customer service, everybody ir really nice.
I rented a car for 4 days and was shuttles to the rental spot. Everything was going good and the manager was helpful. I then was informed since I was returning the car during Christmas I had to return it to a near by hotel. When I did return it I made sure the car was clean and filled the gas over the half mark. I waited for the valet guy to Inspect the interior and and exterior of the car. After, checking the whole car he give me the thumps up and said “car is good”. I left thinking I’d get my deposit but instead I got a text saying the car is damaged and call my insurance. I replied back saying did you ask the old guy where I dropped the rental off if they was any damages on it and he kept ignoring and replying back our insurance department will contact you. It has been 10 days and no refund and no one calling me. I have a small video of the old guy checking the car and the damages weren’t in the video. I texted that to the guy and he hasn’t replied since.
By all mean I wanted to give them 5 stars. First of all the car we were given the workers had no idea that the radio was not working in the red Ford Mustang we brung it to there attention and they said take the car or cancel which should have been a red flag however my husband was persistent with getting a drop top vehicle. The guy who is the manager so he claims were respectful to both me and my husband until we had to call back and go over so Information that he typed and signed in the office stating a price that would be refunded back however after looking at bank transactions I called he remembered us and he refused to speak with me so I merged in my husband he went from being the nice person we met making promises and signing off on them to completely being rude and tell us he did not need our business! Super unprofessional when we were only calling to get a better understanding. He unknowingly just lost two very loyal clients potentiality I just opened a business in the area and we planned on always renting from them solely off of how well we were treated as customers. So I am so disappointed to give them 1 star and leave this lengthy review. But DO NOT RENT FROM THIS LOCATION STICK TO ENTERPRISE OR ANYONE ELSE
I have been renting from signature rent a car since 2014 .Always best car selection and all the time New cars .Signature rent a car is conveniently located in miamj beach, professional staff and honest company.Most definitely will recommend and cone back ti signature rent a car .
Signature Rent a Car in Miami, FL is the real deal. Sammy & his staff are very reliable, professional, easy to work with & offer the best prices amongst their peers. Basically you’re getting first class services for dirt cheap. I highly recommend visiting them if you happen to be in town or are looking for a car 🚘 rental. Michael J
Rented a car for a day trip while visiting Miami, and found this place. The price was right for the car we got, and the process was smooth. We would come back on our next Miami trip for a car.
Hello this will be a two part review. First part is our experience with this company so far. Checking in and out the vehicle, getting a car quickly, and a really clean car, has been very hassle free and easy. Second one will be when we return the vehicle. Sami is the guy who took very good care of us and has been so nice and efficient. I can tell hes a very hard worker. He never lets his costumers wait long. Hes very quick to get you in and out, so that you can be off haveing a wonderful time. We think he is a huge asset to the company. He even recommed some very nice places to visit while we are out here. The price to rent a car is by far the best in Miami beach. We want to return here regularly. Next time with our family and kids an use this car service again. And especially work with Sami whos been a breath of fresh air making this experience a breeze! We will post again our experience after the car is returned.
Fast service friendly staff thank you Sami for last minute services and Also provided car seat and car was new and very clean .
Everything was great! Very professional, fast customer service, I really recommend this company as your first option!
The customer service was great we had been in Miami for about four days looking for a convertible vehicle an had no luck till we was recommended to try out Signature Rent A Car. And we was able to get the car we wanted for a very good price with insurance an all included. Loved the experience will be back here next time we come to Miami.
Attention, they are scammers! I do not recommend anyone to contact this company. They steal money and frame their clients. This is done by the owner of the company Sami. They work together with an Avis employee at the Loews Hotel.
Sammy made it so easy to rent a car and he was so nice and friendly. Every time we come to Miami we will definitely be renting a car from here! The car was so clean and filled with gas! Once you rent a car from here you’ll never go back to enterprise or hertz! Thank you Sammy!!
Great service! Worked out a deal to include free parking! Will come back again!!
I forgot to rate this awesome experience with signature rent-a-car that happened 4 months ago.... but I’m back to explain how great They are.From the first contact over the phone till the drop off - everything was professional, straight forward and honest which is really hard to find these days! The prices are fair and the cars are almost brand new! There’s now up-charges or bs over charge or fees. We got convertible red Ford Mustang and took a ride to key west... it was awesome 👏. Another great part is that you can return the car anytime cuz they work with some hotels in the area and Parking garages, valet parking and stuff so it makes it really convenient to rent and drop off. Thank you Samy and we will be back to rent again from you!
Great place. Sam was really helpful. We got a mustang and the car was great. He also offered to bring a car to the airport next time we fly in. 5 stars great costumer service.
Me and my wife had a great experience with Signature Rent A Car! They have a wide selection of cars and you definitely get what you paid for. No matter how busy they are, they make sure that you are treated right. Nothing can beat their prices (Car rent + Insurance), so I had canceled my Enterprise booking and went with Signature. They also give you options of dropping the car at 3 different locations based on your convenience which is very good option to have. Also pick up and drop is very convenient with minimal paperwork and hassle.
Everything is easy and fast with Signature Rent A Car. Great service, clean and reliable cars and well organised drop off. I recommend this place.
Great experience! Good price, good service, good car! The staff is really nice! I would definitely recommend “Signature” car rental!!!
Sammy was great and has a nice fleet to rent from. I will most definitely will return in the near future 💯💪🏽🙏🏽
Quick, fast accommodations!!!! Sami is very friendly and helpful. When we are in Miami we will definitely always rent our cars from here. All around awesome service. Thanks signature rentals!!!
Conveniently located by our air bnb. Car was nice, easy transaction.
Scammers !!!! RUN VERY FAR AWAY !!! Accuse you of fake damages ! Karma will come for you guys
I’ve been a regular customer here for many years. They’ve always treated me very well. Great selection of vehicles. Always very responsive. Give them a chance!!
Be careful with them. They are scammers. They tried to charge my card multiple times. Thanks god to my card it showed me fraud alert. They even forged my signature and i have proof of everything.
TAKE THE TIME TO LOOK AT ALL THE BAD REVIEWS BEFORE RENTING, ON GOOGLE, FACEBOOK AND YIELP! THEY ALL SAY THE SAME: THIEFS!Probably the less reliable place and the most distasteful place to rent a car in Miami Beach! Not only the car was not ready one hour after the scheduled time, but also the guy was aggressive and rude to us, he tried to charge us again while we had already paid, and at a higher rate. When we showed evidence that it had already been paid, he came back with another argument that we needed to pay “additional taxes”! There are so many nice places to rent a car in the area, this one is simply to run away from! Also they rent back to back so no cleaning in between users. Simply ideal when the covid is all around! Given the number of people who get their credit cards charged additional hundreds and thousands of dollars for no reason and who never see their guaranty deposits again (simply read all the other reviews), I am glad we immediately requested our money back and left the place w/o giving them the chance to fraud our card!To RUN AWAY FROM!!!!
Wonderful company best in miami
The worst experience ever. Came to Florida in vacation, rented the car for 3 hours returned it as they gave me it. 10 days later I get a claim from my insurance there was $2,393 from scrates I did not do.I refuse to pay these thieves 😤Dont get ripped off uber everywhere
We had a great experience with Sami and all the staff at Signature. There was an issue with our car, but they handled it so well and made it right! Would recommend renting a vehicle from Signature above any other car rental service in Miami!!! Price can’t be beat, great car selection, and excellent customer service. Thanks again Sami!
Lie about prices. Told us different price for car rental and charged my credit for much higher cost.Car smelled like weed and was dirty.Thank you for providing free parking!
Owner is a complete lier, please book from expedia or any authentic place they have better rates and you dont have to deal with his lies, he will make you sign the documents, we trusted him on his words and didnt read agreement and he did not read any disclosures or told any hidden fees and he loves to write lies on google rating . Being a business owner be authentic please dont lie with people who trust you because we all just tourist and we bring business and breaks the trust next time its hard to trust the business, Money is not issue you could have told upfront instead of lying we would have brought more business.
Great guy and best deal in Miami !
Loved it fast no hassle very kind and great service
Everything went smoothly with signature rent a car. We rented a car two times and the prices were reasonable and service was friendly. We needed to get and return the car out of office hours and the staff made it easy for us.Would recommend for everyone!
Signature Car Rentals is really Awesome. They hooked me up with best price & Excellent Service.I rented a beautiful 2018 Ford Mustang convertible. I will be renting again from them in the near future. I’m recommending them to all family and friends.
So i walked up and rented a ford mustang convertible. Man it was awesome. I walked in about 10 minutes before closing. Was greeted by sami and given the best deal ever in the quickest time . The car was nice didnt have any issues, was clean also. I would recommend and use again ofcourse.
We had a excellent experience!
Great service good rates,they have all brand new cars .very attentive staff specially Mari and Samy totally recommend. The best independent rent a car business in Miami
Great service only took 5 min to get the car
I always pick this company to rent my car for my trips, Mari is a true professional when it comes to customer service I always no problem with my rental car paper work went smoothly and finally I will continue to come to this agency because with great customer service and the cars why not. Signature stand by their people who work so hard and their high end amazing cars.
Great service and friendly staff. We were allowed to bring the car to the A/C hotel for the nights. We went in there during our holidays in Juli/August and Mr Sami Nasser made an acceptable offer for our family within 10 minutes.
Clean car great service
Best car rental experience they have nice cars at a low price I recommend this place 100%
They really hooked us up on a great car with great service! Very reasonable and professional! If youre coming to South Beach and need a car this is the place to get it!
Awesome place!! Super friendly staff! I am a regular here and always rent hassle free!
Budget friendly, Sammy was pleasant to work with it.
We visited Miami during Homestead weekend tried to book a car through other rentals they advised us that even though we may be able to book online when we show up in the morning there will not be a car available I contacted signature rentals they didnt want any information whatsoever other than a last name tell the car for us we arrived on Thursday to pick it up after just contacting them on Wednesday they had a car ready for us we rented the car for the day drove to the Keys then we got back straighten up our bill everything was awesome thanks so guys for giving us that care in such short notice amazing courteous friendly service
I’ve been renting with Signature for years. They always have great, brand new cars!Mary does everything she can to make your experience as great as possible!I definitely recommend Signature for everyone that needs to rent a car in Miami area.
Excellent service in cars
Best place, friendly, I would highly recommend to friends and family. They will pick up up and drop you off. Convenient for you to stay on the beach and not paying more than you should. Honest and proffessional! ***** 👍
Great service. Guy at the counter was really friendly and chilled out, he advised on what cover was required based on our itinerary (not pushy at all), and handed us the keys to a convertible Ford Mustang - all within 10 minutes of arrival.If you want to be ripped off at a glossy showroom, go to Hertz or Avis. If you want some personal service with a good price and a great car, go here.AdyLondon, UK
Good cars at a reasonable price. Great service.
Always rent with Signature when I’m in Miami. Awesome experience. Actually got a free upgrade this time!!! Thanks Mary, you’re absolutely the best!!!!
The customer service at Signature Rent A Car is incredible. I had reserved a minivan at a great price to make a delivery to Key West. Due to an unfortunate circumstance, the car was not available and all other vehicles were rented. Sami worked some magic to get a similar car for me and Miguel drove me to it.Their kindness overwhelmed me.I have rented from Signature a few times and will continue to do so.
Zcammers work in Signature. They still my money 2300 USD just because I have come back car in different place, not what have sighn on agreement. I have rent car Ford Mustang on Signature and come back car in Holiday inn airport hotel after 2 days. The Signature office take 2300 USD from my card, but have to take 171×2=342 USD. I come to their office to ask why they still my money, but guy who works there told me: dont disturb my business and start to call police. I also going to police and sign fraud statement.
BAD EXPERIENCE, I took the car for two days, the first day I was served a person at the friendly desk who hastily explained everything to me, we agreed to understand the fact that I could take advantage of their overnight parking in the hotel nearby ac hotel.The day after his colleague pretended to have forgotten everything, not happy he credited me with an unpaid figure, without warning me ...... at that point I told him that he could keep the car (thus losing the rental for the second day) in front of my grievances he pretended to be busy doing more ....... I was so angry that he ruined a day of vacation.Of course, the money was not returned, by my side, these people have only one name...
The best rental, great service lady, great cars, very good experience, a bit expensive but it is recommended for everyone!
Fraud work here, they still from my card 2300 USD and dont want to come back any pounds. Just because I have come back car not in same office what was sign in rental agreement. I have rent car from Sighn for one day its amount 172 USD. They blocked 500 USDfirst and after 172 USD. After I have come back car the took from my card total amount 2300 USD, I have come back Miami for this purpose, because they still my money. I come to Signature office t ask why they have took 2300 USD, the guy told me thats penalties, I asked him to show me where is in rental agreement sighn this penalties 2300 USD but he was not answer nothing and start kick out me from his office and start to call police. I also come to police and wrote a fraud statement.
Good price, good terms and great experience! As a local, I needed a car on short notice and they set me up when other could not. Thanks Sami!
Super friendly and uncomplicated service. Car would have been ready to use immedietly and was delivered to our Hotel at our request. The car is in perfect shape and clean.All togheter a really good and highly recommended experience.Thanks.
It was a good experience overall hope yo come here again. Really good service
I rent a nice mustang convertible
I have been renting for a couple of years now. And always got a great service and their cars are in top condition. Special thanx 2 Mari, very warm lady :-) Keep it up guys!
Very helpful and very cheap. Really friendly staff, including the pick up and drop off driver. Everything was made clear to us from start to finish. What more could you want?
I have made an agrement with signatures cars about my cancelled trip. And i hope to come visit again soon. It will be in one of your nice convertibles.
Signature Car Rentals is really Awesome. They hooked me up with best price & Excellent Service.
I have been using Signature since a while and they provide a very solid and dependable service. No problems whatsoever, good and clean cars, on time service. I have been dealing mostly with Mari through email and she goes above and beyond when solving my rental needs, which are non-usual from time to time.Recommended to all!
Excelente service,nice cars in great condicions a really god prices. Me and my husband are very thankfully about the agency and staff.We recomended it.
Always a pleasure going to Signature rent a car 😁 Samy, Luis or Maria have always been very friendly n helpful to my rental needs. Ive been a customer for many years and will continue to be.I recommend this place to everyone I know. I go to the Miami Beach office but they also have one near the airport.
Rented from Collins Ave in Miami beach. Very good reliable company. For people with bad credit, all you have to do is leave a deposit. It was a good price, only $50 per day. No games, or surprises!
The staff was very nice and the prices were very reasonable. The vehicle we rented was nice and clean!
STAY AWAY FROM THESE THIEVES!!!I cant stress enough how unprofessional and untrustworthy this business is. The daily rates is very misleading.Never rent a car from here. They are thieves !!! Very rude and poor service. They always find excuses to charge you more and more…They don’t deserve to stay in business. Horrible experience.
Rented a car for 4 days, had to extend an extra day with no hassle what so ever. Mustang convertable, best prices by far with option of free parking, pick-up and drop-off service within mid-south beach. Avis, Hertz, Sixt, could not offer same deal as for all included tolls, full coverage insurance, free parking or car availability. Great service and definitely am a repeat customer.
Wonderful service, the car was new, delivered ahead of schedule were I asked for.No bureaucracy, the contract was ready in5 minutes including full insurance and Ezpasswith a very competitive price!Congratulations MARY!Thank you!
Andres from the Miami International Airport location is an awesome guy, who cares about his customers. Always treats me with respect, and has often given me a great deal on a vehicle as well as a free upgrades.I see some of the bad reviews on here but Signature always works out for me when I need a good car at a great price.Thanks Andres!
Unreliable place, we have booked a Ford mustang for two days, when we arive to pick it up we were told that the car should be ready in half an hour, after half an hour we were told that we should wait one and half hour again or to take another vehicle Nissan and we had no choice and we took it and agreed to return it in the airport and we were told that there is a shuttles every 10 minutes but not surprising that it was another lie, apperantly the shuttle leaves every 30 minutes and we had to take a taxi... Buttom line not recommended.
Magnificent attention received from your representative agent Mary.Good communication between us any time.These is the reason way I qualify her job as excellent.Thanks.
Excellent Service!Professional! Courteous!Was in a bind for a rental and they made it happen!Highly Recommended 👍
I had a very good experience with this car rental company. Friendly staff who are very helpfull with any kind of questions. The rental car itself (Ford Mustang) was very pleasant to drive, they even had the Collor we wished for. Would advise everyone to hire a car here with very competitive prices!
I have used signature car rentals for two years now and the service has been excellent. Mari is the best.I have already recommended this car service.
They fixed their mistakes, and I had a good service!
Great experience. Normally I am a bit anxious renting cars as theres always hidden charges and I worry they will try to charge for any extras like damages that didnt occur. Signature rent a car were clear of the charges from start to finish. It would be advisable to research before getting the car, if your going near tolls you will be charged extra which is nothing to do with the company but they buy a sunpass to apply a discount to the tolls. And the excess is £500 for damages, but we reduced this to £0 by paying an extra £15 which was really reasonable. An extra driver was £10. The guy said we had a full tank but when we got in it was just under half way so we took a picture of how full it was and let him know when we got back he was perfectly happy once hed checked everything. They picked us up from our hotel and the service was friendly. Really happy with the service.
I know this company long time ago and two weeks ago i rented a Car, i was surprised that the service is still amazing. Mari was so nice and the Car clean and newThe best in Miami!!