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Ace Auto & Tire Center
3215 Oates Dr, Mesquite, TX 75150, United States
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Ace Auto & Tire Center

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De
Review №1

Came here for a wheel alignment and an oil change. Man the guys here were chill, laid back, and professional. It was easy quick and fast! Ima be back!

Mo
Review №2

This place is amazingly run. I’m in and out in and out. I’ve been coming here since I got my car and all I gotta say is that they are professional, clean, Very hospitable, and quick!!Special shout-out to Allen and his team keep it up!

Ma
Review №3

I have used Ace Auto for over a year now, its great when I go in and they know who I am. The location is always clean, the service guys are friendly and so helpful. I dont know into many public restrooms, but theirs are always clean and smell fresh.. The work has always done correctly, and being a woman not knowing too much about cars they never try to sell me something that is not needed and price is just right since Im on fixed income. Very pleased with Ace Auto.

me
Review №4

Ace Auto is the absolute best!! They are honest, kind and reliable. Even their waiting room is a pleasant experience. They always make sure my car is done in a fast and timely manner but never skimp on service. They quoted me a price and even though my repairs were more expensive they honored their original quote. They are the best!!!

Br
Review №5

Great services.. Fast and friendlyMy #1

Ed
Review №6

I went in to get an inspection & oil change. I was met with a welcoming hello & asked if I could be helped. I was given a quote & an approximation of how long the wait would be.The work was done timely & to my satisfaction. Ill definitely use them again

Li
Review №7

Got my vehicle in quickly and left quickly. Professional and friendly service. Will definitely recommend!

I
Review №8

Great service, fast reliable workFriendly

Ba
Review №9

Honest, fairly priced, great mechanics, and even better genuine people.Took my truck in and it had been misdiagnosed at 2 other places. I was beginning to give up that no one could fix it. I could see the quality of the place starting with the amazing tile and cleanliness in the large comfy waiting room. I had a free cup of coffee while chatting with Alan and it was a great chat. Very friendly guys there. The mechanics are top notch as they fixed the issue others couldn’t or didn’t want to. I couldn’t be happier.There is no doubt that these guys do what the can to help and they are very concerned with helping others. They are building an amazing business and if you are looking for an honest reputable mechanic shop where they will treat you like family and fix your car then do not hesitate to take it to Ace in Mesquite today.It’s definitely a completely different experience than the up selling I have gotten at other shops. None of that with Ace.

La
Review №10

The staff was very professional and trustworthy. The lobby is very nice, clean and comfortable. It is refreshing to do business with such honest and courteous guys. I highly recommend this auto shop for anyone in the area. I traveled a good ways to get my car taken care of here because I heard they were honest and thorough. I was not disappointed. These guys are the best.

Fe
Review №11

The are the most amazing people. Honestly I would recommended everyone to them. Thank you for doing such an amazing job with my baby. I couldn’t be more thankful.

ly
Review №12

I discovered this place using Groupon and have been a returning customer ever since. The staff is friendly and professional. The lobby and restrooms are always clean and orderly. They care about the customer service that you receive and I am happy to say that they made a long time customer out of me. I dont think I have the need to go to another place ever again.Shout out to Aleen who always goes above and beyond for his customers! This man knows how to run a business. Take your car to be serviced here, you will not be disappointed

Ig
Review №13

Before Ace Auto Care, I dreaded going to the mechanic shop for the slightest repairs. I wanted an experience where i had full transparency, quality work, and affordable pricing. The team in Ace Auto Care not only accomplishes that but they go above and beyond to make sure you are valuable customer. I can proudly claim that your car is left in the right hands and the experience and hospitality is on another level. It feels good to have a reliable small business that treats your vehicles with respect.

BR
Review №14

Great service. Fair prices and clean waiting room and restrooms. Makes waiting almost pleasant. Although Ive never had a long wait. Thanks guys!

El
Review №15

Great service!! We had a warranty and they worked so well to get everything straightened out! My car is fixed and driving great! The guys at the desk are so helpful and kind. I really appreciated that.

My
Review №16

An all-around great experience. The staff was very friendly and professional. Their quality of work is also top level. I would recommend Ace Auto & Tire Center to anyone who is looking for a great price and excellent service.

Sa
Review №17

The owners and employees are very professional and efficient in everything they do would recommend them to everyone

Al
Review №18

Very good customer service they did my alignment good highly recommend

Ja
Review №19

Awesome place, people here are professional and very helpful. I had my vehicle diagnosed at 2 other places and they couldn’t figure the problem. Left my vehicle at ace and few hours later they told me exactly what was wrong. My vehicle was fixed for a fair price the same day. Thank you so much ace. You just got yourself a long term customer.

Ea
Review №20

I took my car in to get an oil change. The mechanics checked everything and discovered that my axle was torn along with a few other issues that they showed & explained simply & thoroughly to me. Since I had previously taken it to another mechanic who completely missed all this which could have cost my daughter and her friend their lives since they were driving across county, I was both upset at the previous auto shop but grateful to Ace Auto. They took care of me and gave me a very affordable price. I am at ease and am so grateful for all of the mechanics here! This is the type of service that creates lifelong customers and they have found one in me! I would recommend this place to anyone!

Be
Review №21

Customer service/prices/speedy repairs/dedication to their customersThe guys running this place are polite,honest, and very knowledgeable. The pit crew in the garage is top notch. Ive never had any complications with repairs, or routine maintenance. Its hard to find a fair priced, honest mechanic these days. Im so glad to have found Ace Auto. Thanks guys, you are the best!

Ja
Review №22

My experience with Ace was good. Friendly/great service. Amed is a very a friendly guy as well. I’d recommend the shop to anyone. Would rate 10 stars if I could.

Br
Review №23

I absolutely love this place! It is so nice and clean inside. The staff are all very nice. I never have to wait long. The prices are very reasonable and they always have specials! I recommend this place to everyone.

Do
Review №24

Great place. All the way around ☺️. Allen. Great Guy. Him and Richard. Are the best. 💪🏿💪🏿. Whole staff. Always professional. Thanks guys. From . Mr. Roberts. I had the Chevy Silverado 2018. Treated my car like there own.

Ke
Review №25

I towed my vehicle here and did not know what to expect but the staff there was so helpful in finding out the issues with my vehicle after doing a diagnostic. I was impressed at the service and quality of work that was provided to me. Great value, great service and they seem very knowledgeable.

Al
Review №26

This third time coming, and I’ll be again and again! The best service hands down!

Be
Review №27

Grest business. So glad I found this placeVery reasonable prices.

Ca
Review №28

Incredible place! Great deals & wonderful local neighborhood shop to get vehicle work done. The waiting area is, OMG!!! Leather reclining chairs, free K-cup coffee, water, snacks, candy, flat screen TV...I almost didnt want to leave! LOL They even hooked us up by doubling our coupon & NEVER tried to push unnecessary or alternate work! I HIGHLY recommend!

So
Review №29

I love this place! The workers are nice and friendly. The waiting area is clean and comfortable. And the wait time is not long at all. I have a great experience every time I come here!

Mo
Review №30

The guys at Ace are amazing. It’s hard in this day and age to find proper trustworthy shop. I bring both of my vehicles here, one a Toyota Tacoma and the other is an Alfa Romeo Giulia. Point being is no matter what the vehicle is, they can take care of you. Ask for Richard, and he’ll make sure to get your vehicle taken care of in a proper and timely manner.

Ka
Review №31

A+ clean facility quick work I went in for an oil change special on Groupon and also took care of my tire rotation as well! Thanks again!

Ja
Review №32

Great fast service and a decent price

pe
Review №33

You can trust these guys with your vehicle! I go every time I have any issues and the fix it. Recommend for every repair. They’re professional and get the job done right the first time.

Hu
Review №34

Wow, the second I walked into this business the cleanses and professionalism was outstanding. They took great care of me and my wife. Thank you Richard.

Ch
Review №35

Great service and great costumer service everything was done on time they took care of my work vans and my personal car I highly recommend this place. Amed and Richard were great and made sure everything is done on time. This place is 10 stars

ki
Review №36

Let me tell you this place was on point. Richard was so nice its very clean in there and comfortable I fell asleep I enjoyed the best cup of coffee the service was great thank you so much. Ill be back soon with friends and family.

Ka
Review №37

I went in to get my oil change and the customer service was great. Richard was very helpful and the service did not take long at all. I will be going back and will be recommending this place to friends and family.

Aa
Review №38

This is a really professional shop. Great customer service and WOW to their waiting area, extra comfy . And oh yea they serve you Starbucks coffee. Took care of me. Will return.

An
Review №39

Ace Auto came through again! Great customer service, timely work and a very fair price. This is now our family mechanic shop.

Er
Review №40

I have been going to Ace Auto for several years. There service writhers are very friendly andKnowledgeable. One of the nicest waiting rooms that I have ever been in to have my car worked on.

Al
Review №41

State inspection was done. It was prompt, accurate and waiting area was clean and inviting. The staff parrot was very fun and funny! Staff courteous and friendly. They offered me a cold water on a hot day! I recommend this shop.I was hugely satisfied with the work done! A year later I returned for State Inspection. They inspected my car so fast it made my head spin! Great place, friendly staff and they showed yet another kindness. A little girl was having trouble with vending machine. They helped her get her candy bar and let her have it for free!! I again got my usual cold water!

HU
Review №42

Have brought my 2 vehicles for service here and all 3 times it has been an absolute great experience!

Ja
Review №43

Very Good experience. Brought both cars in for an Oil Change. In and out quickly..

Mo
Review №44

The guys in there are super professional, and very nice. They got me in and out in no time. I would highly recommend them to anyone that needs anything done on they’re vehicles.

Ma
Review №45

I just want to publicly thank Alan for everything he has done for me and my cars. He has serviced my saab, my montero sports and my Volkswagen. If it was not for him I would have had to use the dealership and pay crazy overpriced labour.. What I appreciate most about Alan is that he would always talk with me as to what needed to be done to my cars and not talk down or Condescending.. And as a single female this meant the world to me. I am eternally grateful to Alan and Ace auto...Glenda

Za
Review №46

With winter coming, I was in need of new tires. After calling a few different tire shops in the area, by far Richard here at ace gave me the best deal possible!! I can’t thank them enough for what they did. Times are tough right now with Covid, so getting the best deal means a lot! Richard took care of me from the second I called to the second my car was done! I went for 4 brand new tires and alignment. Couldn’t be more happy with the service and professionalism. And not to mention, top of the line waiting room!! Thank you Richard! I well for sure be back!!

Ma
Review №47

Long story short!!ACE AUTO saved the day. They were honest and upfront on what my vehicle needed and priced cheaper than anywhere else!!Also, they have the cleanest lobby, waiting room i have been to.Very friendly, Clean, Professional and honest. They fix whats needed to be fixed and not try to up charge on false repairs.Thank you Richard.

JT
Review №48

Fantastic service and excellent price

Re
Review №49

I would recommend them to everyone nice friendly and kid friendly too good prices

om
Review №50

I love getting my car taken care of at Ace because I know that I can trust them 100%. Richard and Ahmed are amazing and are always willing to help. Thank you guys.

Ch
Review №51

They were great help to me, I finally found a place that could find the problem with check engine light that other mechanic shops could not figure out, I can finally sleep at night knowing my vehicle is safe to drive. Great people, they explain everything, good or bad.

Je
Review №52

Good quick oil change. Nice

Ma
Review №53

Great Customer Service, very clean atmosphere, and very knowledgeable staff. They took care of the suspension issue I was having with my 2015 Toyota Highlander at a very reasonable price compared to what I was quoted at other repair shops. Thank You

ed
Review №54

Super friendly, amazing customer service. I got my oil changed, and alignment,and brakes .They did an excellent work, I will come back for evrything that I ever need for my cars. Thank you so much. I will recommend my friends and family.

ch
Review №55

They have always gone above and beyond to get the job done at an amazing affordable price 👌

Ka
Review №56

Very professional yet personable. Good work and I was out in no time. Very happy.

Co
Review №57

I absolutely love this place. They are so sweet and helpful and really do everything they can to help. I had alot going on with my car and alot of stress financially and they did everything they could to help me and ease my worries. Best mechanics ive been to yet and will continue to be the mechanics i turn too for help. God bless yall and thank you for caring so much

Ro
Review №58

Best 1st time customer experience ! I got a really bad flat on the way back from work during a really bad storm. I was barely able to make it to this shop. My tire had literally came off the rim. This skillful gentleman named Bewar made my day. He was able to lift my car on a slope and install a used tire really quick. He put on a poncho to do it in the heavy rain and even banged the rim back into shape all while I lounged in their clean and comfy waiting area. Over the last couple times I visited I didn’t get the same type of quality I did the first time so I think they try to do a great job for you if you’re a first time customer to gain your business but after that it’s just a regular shop trying to make money..

Ha
Review №59

Very nice auto repair in Mesquite. They took care of my check engine light. They took care of my problem. Very nice people and extra clean waiting area. I will go back .

Qu
Review №60

Takes a long time just for a tire route and a oil change😐 attitude is rude...

Si
Review №61

Really good service.

Pa
Review №62

Fast, quality work . I used coupons from Valpak for oil change and state inspection.

Ro
Review №63

Excellent people, excellent service definitely will go back and will send others who needs work

My
Review №64

Great customer service 💯👍🏾

An
Review №65

CANNOT DO A SINGLE OIL CHANGE YOU WILL BE GETTING A BILL FOR THE DAMAGES TO MY VEHICLE!

Pa
Review №66

Great price for oil change. Polite and speedy service & they have a very well cared full yellow headed parrot. I kept hearing a voice and finally saw him. I got a Hey from him but no polly wants a cracker or Goodbye

Mz
Review №67

Richard and his staff were awesome quick easy convenient Professional Service with a smile

Ma
Review №68

Great and fast service.. Thanks Richard!!

Al
Review №69

First time here this morning, due to a giant bolt in my tire. These guys are super quick, and very nice, it was a pleasure doing business with them. Thanks, again!

Ed
Review №70

Went in after an unexpected flat tire (not the best way to start the day), but the young woman at the desk was very courteous and polite, which made my day. My car was good to go after a short wait.- guy with the fancy street name

Be
Review №71

FANTASTIC CUSTOMER SERVICE AND VALUE! Honest mechanics with really amazing service and my husband, who has experience with rebuilding cars/building/racing Enduro Karts, was the one who was truly impressed with his customer experience. We have only had a few outstanding auto repair shops we’ve gone to around the DFW area and Ace has made us return customers! They happily honor their Groupons and they don’t do high-pressure upsells. Timely, honest, knowledgeable, and affordable with awesome customer service.Thank you Ace Auto! :)

An
Review №72

I honestly don’t know why this place has below a 4 star rating. They have never been anything but nice to me. The owner Sean is the most personable car guy I’ve ever met. They are honest and reliable, and FAST! They treat you like family ( even with getting on to me about being over due for my oil change). I live in Dallas and still drive here for my car stuff, the staff is friendly and knowledgeable. Ace auto & tire center will always be my car maintenance place.

MO
Review №73

Great experience!!! I will never go anywhere else!

an
Review №74

I went went in for a oil change and brakes on my vehicle, the people here are so friendly, clean place and did not waste any of my time because I was out of there in less time than I expected for a fair price. I will be taking my daughters vehicle there this week as will.

J'
Review №75

Amazing service, from a great group of guys. They took care of the maintenance I needed. Without trying to rob me blind. I highly recommend.

Gi
Review №76

I experienced horrible customer service and they ruined my engine because of an oil change. They’re too scared to take responsibility for their own screw ups. Horrible place.

Am
Review №77

A friend told me about them . Very clean shop. You will be surprised. Great service, and very reasonable prices .

Ju
Review №78

Awesome place professional quick and reasonably priced. Highly recommend

Co
Review №79

Nice people,good service. Never had any problems with anything theyve done for me.

Da
Review №80

The people at Ace were life savers on a busy Saturday morning when a pothole ruined two of my tires. They found the tires and had me back on the road in less than two hours at a very reasonable price. Excellent customer service and work.

Ci
Review №81

I got my car serviced. They informed me about needing a new battery because it was eroding or corroding. I said I have been aware of it. And i have, the issue just started. The next day I attempted to clean it. I wanted to move my car towards the garage. And guess what car doesnt start. Smh. I findthe time frame inconveniently odd.

Mi
Review №82

Bad quality lier don’t trust him I change break pad it’s still making noise when I go back making accuses .they told one year warrant but they put on paper no warranty I see when I come home .its cheater.i was go back and talk to person he state say me lie.you need change router I told you .he not told me that time .break was squeezing that time he told you will dive it will be ok .my real name is different it’s my nick name .

Le
Review №83

Very Professional and fast service

An
Review №84

I been coming here for years paid a lot of money they charged me to fix my wipers and didn’t fix the speed instead of checking they gave me excuses why they not responsible for fixing it when you turned it on shouldn’t you have told me something else was wrong it’s to expensive to fix cars to pay so much for stuff and then it’s not completely fixed I will have to find a new shop... I was coming here since 2009 maybe before and this will be my last time don’t make excuses if you see it in your system

pa
Review №85

My services got taken care of and I will be using them again I will just deal with Richard Richard help me take care of the issues that I was having

Is
Review №86

Great customer service. They go the extra mile

La
Review №87

Good tire repair

ba
Review №88

Excellent service, good prices and quick and quality work.

Ty
Review №89

Alignment has no warrenty. Got mine done less than a months ago, had Firestone check it and it’s way out.My alignments hold true for over 3 oil changes when done properly. So that tells you they did not do proper procedure, nor could I get a copy of the paperwork.Drew was really the glue holding this place together. Now he’s gone.. there will be another place in this building not too long from now. This is the 2nd time I’ve had an issue. Let the first one go... but I can’t let y’all get conned.

Da
Review №90

I have been going here since 2017 and even though I moved a little further away, I always go here for my car needs! Sean is awesome and always goes the extra mile! Highly recommend Ace Auto & Tire Center!!

Ji
Review №91

Great customer service

Th
Review №92

Great fast Inspection

AL
Review №93

Always fast service great prices

Ka
Review №94

Omg! I arrived at this shop at 1pm and didnt leave til after 4pm for them to check my tires. Instead of being honest and saying it would take a while the man kept saying itll be 15 more minutes. Lets just say the chairs in the waiting room was a plus because they know their turn around time is horrible!

Co
Review №95

Their pretty friendly and quick. Plus they have a parrot name Ace, hes so handsome

Ca
Review №96

I came in for an oil change & these guys managed to point out additional things on my wife’s vehicle to ensure I would not have any complications down the road.Sean was not only informative but also friendly and entertaining during my wait time. The rest of the staff was also friendly and had the opportunity to hear another customer share that has been coming here for years for their vehicle service, how she loves the service here and I can see why.This location also does alignments, brakes & state inspections. They were so nice to me I am now going to pick up my vehicle now to get it serviced as well. They even made a recommendation on where I can get my cracked windshield replaced to save money, definitely went above & beyond - highly recommended! ⭐️😁⭐️

Pa
Review №97

These guys are absolutely THE BEST!! Ask for Sean, hell make sure youre taken care of professionally and quickly!

Ka
Review №98

Horrible service ! I wouldnt even trust them for oil change!Walked in for oil change, was promised 30 minutes but I end up leaving in 1 hour and 30 minutes. After I drove few miles I smelled something weird and luckily I stopped to find out that they havent put the oil cap back in place and the motor oil is all over the place! I called them very angry for their carelessness and the answer was Sorry, we were very busy seriously you risk my safety because you are busy! Ill never be back again!

Al
Review №99

They are always courteous and service is fast and sufficient.

Se
Review №100

Standing there and no one acknowledged me to help, Horrible Service do not come here.

Information
59 Photos
100 Comments
3.5 Rating
  • Address:3215 Oates Dr, Mesquite, TX 75150, United States
  • Site:http://mesquiteautomotiverepair.com/
  • Phone:+1 972-987-0866
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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