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Christian Brothers Automotive Mesa Gateway
5627 S Power Rd, Mesa, AZ 85212, United States
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Christian Brothers Automotive Mesa Gateway

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Ch
Review №1

It was a great experience. They were very informative and were right on time. They worked with my schedule and made the process very easy. Would highly recommend them to anyone!

Ar
Review №2

I was very happy with my customer service with Mike McDonald. He went the extra mile to ensure the job was done right and I appreciate that. They are reliable and get the job done right!!Thank you for helping me out!!

Ca
Review №3

Christian Brothers went above and beyond my expectations. I had left a message after hours and received a call back that night. They were caring, listened, and advised me on how to get my vehicle there after hours, as I had out of state travel plans early the next morning. As promised, they confirmed the next morning my vehicle had arrived and then called and emailed me with the diagnosis by the deadline they had given me. Upon diagnosis it was discussed that the issue may still be under a factory warranty. Christian Brothers volunteered to call and speak with a local dealer and then confirmed with me that it was. They gave me the information for the dealership along with the name of the person they spoke with. They couldnt have made it easier for me. They even called me several days later to make sure I had it all taken care of.Great customer service goes a long way. I will definitely be back for services outside of warranty. Thank you Christian Brothers!

Al
Review №4

Christian brothers have earned a forever customer! Several months ago I took my truck to them after I was quoted and outrageous number from the dealership. Christian Brothers literally told me I had nothing wrong with it. When my truck was ready to be serviced I took it to Christian brothers and they did everything for about 1/3 the price! They even did it on a Friday while I was out of town and I was able to leave my vehicle with them. Such great service, so efficient and communicative, thank you Christian brothers exclamation

Le
Review №5

Christian Brothers was on top of it from the time I first called to the time I picked up my vehicle after repair - and even after that! The prices were fair and comparable, and the communication was exceptional! I received regular updates on the progress of my vehicle. Most importantly, I felt that Christian Brothers cared about me AND my vehicle.

An
Review №6

The honesty of the people and the great work that they do caught my attention. I have been to so many car shops. Christian Brothers is by far the best! Not only are they honest, great and professional but they are also affordable. It’s so wonderful to have an amazing car shop in my community that I can go to, knowing that I am always going to get great service and honest work. Thank you for being open during this pandemic and for serving people with great positive attitudes!!

Ta
Review №7

Great Customer service! My family and I are coming here since they opened about a year ago. Highly recommend!!

Je
Review №8

Brought my car in for a check up due tothe heat not working on one side. From start to finish every person was great. I especially liked the attention to detail and mapping out details of inspection in an email. Keep up the good work. I would recommend to anyone looking for an honest car repair. They truly go above and beyond. Thanks guys!

cc
Review №9

Automotive repair shops such as this one are rare & hard to find, they definitely earned my business. Dave was very knowledgeable & professional at the service desk. This location is very dependable & honest. They completed a break inspection & fluid exchange on my Honda truck. Could not be happier & the pricing is great! This location is highly recommend and I am planning to have all of my future automotive needs done there. Loved the shuttle service, very nice & convenient. Thanks Greg!

Co
Review №10

Extremely professional and kind. They offer great convenience. Will definitely be going back.

To
Review №11

THANK YOU!! THANK YOU!! THANK YOU!! You have EARNED my TRUST and BUSINESS. I just returned from traveling across the US after being on the road for 21 days. About 1,500 miles into a 6,000 mile road trip. I notices a front end vibration when i braked. My 1st thought was, thats odd... i should be ALL good because I just had the Dealer do a complete once over on my car in preparation for my BIG trip the day before we hit the road. When i rolled into Mesa AZ i drove past Christian Brothers Automotive at 5627 S. Power Rd • Mesa, AZ The voice in my head said, pull in and have them take a look just to be safe. Im so HAPPY i listened to the Voice in my head! (this time). David the service manager couldnt have been more patient and professional with a traveler on the road. He got my Volvo up on the lift and patiently walked me thru their findings including showed me photos. My front brakes and rotors were shot. I was NOT a happy camper with this news, yet GRATEFUL to have found this major safety issue. Bottom line we stayed an extra day and got the brakes done. I felt so comfortable with how David and the Owner ( Greg ) took an interest in my problems I also had them change the oil and other fluids. They promptly got me back on the road and it was VERY comforting to know my car was safe to continue on our journey. If you live in the area or are just passing thru town I HIGHLY recommend Christian Brothers Automotive!! Great Value, AMAZING customer service! and the place was surprising VERY clean too, especially for an auto shop!

Ch
Review №12

Overall, I was satisfied with the extensive work that was completed on my Honda CRV. I was disappointed on the shops time management and how they schedule jobs. I had over $2,300 of service work including rack and pinion replacement, power steering service, wheel alignment, replace front door actuator, cooling system service and an error code to look into. As far as areas to improve: I had made an appointment at least a week in advance to work with the shop schedule. I had dropped off my vehicle early Wednesday morning. I was disappointed to discover the mechanic did not start working on my vehicle until Thursday. I was also informed the shop decided to close early on Friday because of the Memorial Day weekend by 1:00 p.m.. When I dropped off the car on Wednesday I was told they decided to close early on Friday. We rushed back into town prior to lunch only to discover the mechanic was still working on my car. I learned they still had not completed the fluid exchange on the radiator. They also had not check the error message until I arrived to pickup the vehicle. This was a total let down and made me feel the shop waited until the last minute to complete the job. If a customer is spending such a large amount of money I would think there would be some kind of priority with jobs. Also a customer shouldnt have to be concerned regarding staffing issues regarding leading up to a holiday weekend. When I scheduled with the shop there was no indication they were closing early on Friday. I hope Christian Brothers Mesa Gateway improves their job time management in the future.

Ju
Review №13

Great place fair prices great customer service

Re
Review №14

Went to get oil changed and they did a full inspection and tire rotation too. They shuttled me home so I wouldnt have to wait and sent an inspection report to my phone so I could see pictures of what they found and recommended. They explained their findings well but werent pushy about getting it done. Everyone I talked to was nice and took their time with me. Highly recommend!

Re
Review №15

Amazing service and incredible employees I will bring all my automobiles here for service and repair. Thank you for a easy and honest experience. 5 STARS ALL THE WAY

Ma
Review №16

AC was not working. Brought my vehicle in and it works like a charm now. Simple process and very happy, great place, much more convenient than a dealership.

Cl
Review №17

These guys are fantastic! I love that they are affordable and realistic with their schedule appointments. And their waiting area is nice to.

Bl
Review №18

This is an unbiased review as I am new to the area and do not know anyone from this company. This business has far exceeded my expectations. When I arrived, everyone was working hard and seemed to take pride in the business. The cleanliness of the workplace, scheduling flexibility, and quality of work was outstanding. Most importantly, the employees were honest, and do not try to push you into purchasing unnecessary services. Other repair shops should take note of how Christian Brothers runs their operation.

Cl
Review №19

I usually try to do all my own mechanic stuff if possible (Youtube certified, lol); but my 2018 Chevy Suburban has the new R1234YF refrigerant and couldnt quite get it the project done with the tools/equipment I had. I was upset I would have to take it someplace. I got a few quotes in the area that were 600 or more even though I had already replaced the condenser myself and just needed it recharged. Some places would only give me a range of prices with the high being almost $700! Thankfully I was referred to Christian Brothers and they listened to what I had done myself and quoted me the recharge cost which was close to half of others. Best part is they stuck to the quote and had it done in just a few hours. Ice cold air now and I dont feel like I got hosed. I will refer everyone I know to them going forward. Honest and treat others with respect...hard to find in todays world. Thanks again!

Br
Review №20

Previous bad mechanics worked on my diesel truck- The men at Christian Brothers knew what they were doing and were honest & fair. I am back in great condition again thanks to their hard work & integrity. I sleep a lot better at night knowing I am in good hands !! Not easy in this industry

Je
Review №21

So refreshing to have an automotive repair shop that takes a detailed look at your vehicle. Lets you know the good and the bad. And simple does what you ask them to do. And do it well. Plus they picked me up and dropped me off. Last time our dealer did this I waited almost 45 minutes for a ride. They will be getting both my cars going forward.

Br
Review №22

I had not previously patronized Christian Brothers before. This new location was ideal, so I brought my car in to get the brakes checked and to also check out another issue I thought it had. They called me later the same day and in spite of their exhaustive search they couldn’t identify anything with the issue I thought I’d had. Plus they had checked my brakes and said they were good. In spite of spending all day working on this car doing their inspection, there was no charge. David - who helped me - was as professional and honest as they get. This is an absolutely wonderful team who puts the customer first, emphasizing service and an overall great experience, delivered with care. They have converted me and my vehicles to lifelong clients. This is how business should be done!! Thank you for the great experience and keep up the great work!

Ja
Review №23

Excellent customer service. I will be coming back

Da
Review №24

CB was very professional from the start, I explained to them what was going on with my car. I felt they listened to me. They did a great job explaining to me in detail what was wrong with my car. They gave me several options on how to fix my car. I never pressured by them at all to go with one option more than the other. I will use them from now on.

Ja
Review №25

This is not your typical mechanic’s garage. Everything is professional from the start. They are prompt and provide a thorough list of items with up front pricing and allow you to select what work you do or do not want performed right from your phone. There is no pressure and you have time to review everything if you want. Everything about the process is super easy, upfront, timely and professional. I’ll definitely be taking all my vehicles to them from now on.

C
Review №26

First time using your services and I was blown away by the honesty, courtesy and attention to detail!! Excellent first experience and I hope my future encounters will be just as great!! I’m a loyal guy and you guys swooped in and took me away another body shop I had been going to for a couple years👏🏽 Keep it up please!!

Fe
Review №27

I really appreciated how courteous the staff was. I also really enjoyed having a list of my estimates sent directly to my phone and I could approve or deny any services. Great technology! I’ve been looking for a new shop and this will be it for my cars.

Sa
Review №28

Gave me a price before the inspection, super helpful

Ma
Review №29

Super friendly service! They provided a shuttle so I didn’t have to wait. They did an excellent job on my alignment and I was extremely pleased! Never going anywhere else!

Ca
Review №30

First time using CB and my expectations were exceeded on all levels. Jonathan had great communication during the repairs and followed up a few times to ensure the car was doing great. The text updates and pics were all great- my previous experiences at new car service departments never did this. Price was very affordable and warranty was better than franchise stores. I will be back with my other 2 cars.

Do
Review №31

Everyone from the owner to all of the mechanics treated me with respect and courtesy from the moment I left my car to when I picked up the repaired car. They took the time to investigate a wiring problem and fixed it. Kudos to David, the lead man on this. He communicated in a professional and friendly manner when there was a delay due to a problem of getting schematics so that the mechanic would know what to look for. David followed up with a courtesy call a few days after the repair to make sure that everything was good. Thank all of you for your kindness toward me.Pat S.

Jo
Review №32

I was lucky enough to interact with Jonathan and David at this location. To say they are consummate professionals would be an understatement. I was treated with the utmost respect and courtesy. They were straightforward with what was wrong with my car (which was a lot), the prices it would cost to fix the issues, and made it simple to hand select what I would like to have fixed and what I would like to put off until later.Their technicians also did very high quality work. I am very pleased with my exchange with the fine gentlemen working at this organization.

Je
Review №33

From the moment I walked in I knew it wasnt going to be my typical car mechanic experience. John was very kind and professional, it was professional in the office, and they even send you a detailed report to your phone once your car is done with the work they did and anything that they saw needed to be fixed. And they didnt push anything on me like I have experienced at other places. I didnt feel like I was being taken advantage of like I do at other mechanic shops. I will definitely be going back in the future.

Sa
Review №34

What a great shop! Came in with a quick need and they stepped up with kindness and efficiency, even though they were busy. THANK YOU David!

Ti
Review №35

Outstanding work, and familyfriendly!I recommend this automotive site.I brought my Van which is a unique build and a problem I was not sure if it could be fixed. Not only did they fix it, we believe at least as good as new, they guaranteed the fix.The folks we talked with didnt have a problem talking with my wife, which gives us a location that she can bring her vehicle to without me.

Be
Review №36

The staff is very courteous and friendly. They explained everything to my satisfaction. Overall the service I received was great! I will be bringing my vehicle back to this location for future maintenance.

Je
Review №37

Wow! Great customer service! They were able t squeeze me in even though I did not have an appointment. They offer a courtesy inspection, at the end no one pressured me into more work on my vehicle. 10/10 recommend

ch
Review №38

Christian Brothers was awesome. I had a flat tire (huge nail it in, leaking air fast, at the QT gas station nearby and was looking for a good place to park my car to be towed when I just happen to see Christian Brothers. I parked it in their lot and saw they had a drop box, which is so convenient. I told them which tire had a nail it and asked them to try and save the tire, just had 4 brand new ones put on. I also wrote up an issue with my glove compartment, it was hard to open. In the morning, John called me and we touched base about the options and within a few hours he called me back and said all was fixed and at no cost! I couldnt believe it, I told John that now that I know where they are at, Ill be using their services more often! 5 🌟s!!

Mi
Review №39

Great team over at Christian Brothers Automotive, very responsive, know their stuff, and their customer service is top notch.Take your car here.

Kr
Review №40

My son was driving from AZ to TX on short notice. They were able to get his truck in for service quickly and even followed up with me a few days later to make sure all was well. The manager and staff were very friendly. I definitely recommend them and will be returning for future services.

Mi
Review №41

My cars ignition cylinder froze up and I went to another place to try to get it fixed. They couldnt make it work. However, in just a few hours, my car was ready and running fine. They provided excellent updates and cost estimates. Ill be coming back for sure!

an
Review №42

I went in to Christian Brothers and was immediately greeted by the owner. The staff was friendly, the waiting area was very clean and inviting. They did a great job on my car and let me know how everything was going every step of the way. Finally, we have a place to go to fix our cars where honesty is truly the best policy!!Thank you to everyone at Christian Brother’s

Vi
Review №43

CB was super! Got me in right away, let me drop car off early and leave keys in dropbox, sent me a report, called me to go over and discuss plan. Done super quick and very courteous and professional. Shop is also immaculate! Will be back for sure! Great experience.

Al
Review №44

Christian Brothers Automotive has an incredible team that really works hard to get the job done right and on time! I am very impressed with the cleanliness and quality customer service. I highly recommend this shop for your automotive repairs! 5 stars!

Mi
Review №45

Everyone is very friendly and they do quality work. We had a few different issues with our car and they made sure it was a fixed up before we got it back. Special shoutout to David in the office. He is very informative and makes sure you understand everything.

De
Review №46

First time using this company and overall very pleased. Staff was friendly, knowledgeable, and made sure we understood the service being done. Prices were very reasonable. And I loved the digital copy of the Vergil was inspection checklist and photos. Very trustworthy repairs.

St
Review №47

Fast. Honest. Helpful.

P
Review №48

They were very friendly and did a thorough review on my suburban. Thank you guys!

Bl
Review №49

I felt David and Jonathan were very kind and respectful. They were patient going over my vehicle in detail with me so we could set up proper repairs. The process was simple.

Ka
Review №50

Very professional. Guided me through each step. Very fair prices. Christian Brothers is like a neighborhood mechanic!!

Ja
Review №51

They keep me informed on status of repair. Repairs done quickly and correct. They provide great vehcile inspection report. Thanks Jonathan.

Da
Review №52

What did I like about Christian Brothers? Everything! From first contact with David to the info on required vs. optional services to the easy covid friendly payment methods...simply, everything!

Th
Review №53

This place is great to work with. Honest and quality work.

Tr
Review №54

If you cant find an honest establishment, heres one. They will always tell you whats what and answer any questions you have.They can be a touch pricey, but its 100% with all of the dishonesty in this industry right now.

Jo
Review №55

New business deserved reputation, very thorough service and inspection.Detailed estimate and service advisors.Thanks

Mi
Review №56

Very polite and professional service. Bright and clean waiting area.

Ro
Review №57

Very clean office and they went above and beyond to help.

Om
Review №58

I requested a quote for an ac compressor replacement and they said it would be $1300!

Da
Review №59

Great service at a great price.

N
Review №60

Very friendly, clean and organized. It was a relief to have my truck in the hands of people who are way above and beyond your run of the mill auto shop.

Aa
Review №61

Very good

ro
Review №62

Great service took me in on short notice

To
Review №63

Excellent service, great people, and good follow-up!

Wi
Review №64

Unbelievable service

Al
Review №65

These guys are awesome!

Ro
Review №66

A1 service from Ron

Li
Review №67

Over priced

Information
14 Photos
67 Comments
5 Rating
  • Address:5627 S Power Rd, Mesa, AZ 85212, United States
  • Site:https://cbac.com/mesa-gateway/?utm_source=GMB&utm_medium=organic&utm_campaign=mesa
  • Phone:+1 480-470-5259
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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