Michelle and John are amazing! They are invested in every aspect of this business! From the time you cross the threshold of the door a friendly voice greets you, ready to make your shipping, mailing, postal, and/or even fax transaction an ease. They care about the people who enter and exit. In the midst of a hurried world, they are a breath of fresh air. You will not be disappointed! Great deal on mailbox services! Need a last minute card to mail? … they have you covered AND they sell phenomenal local honey and laundry detergent. But don’t take my word for it… stop by.
This Small Town U.S.A family owned establishment is the BEST! The Mailroom Family goes above and beyond each time we need them no matter how little or large the task may be. Michelle is kind, good and so important! The whole team is awesome! Always so attentive, personable, welcoming and respectful no matter how busy they can get. A Great local service for all your postal needs including notary services and even a few local tips and tricks around town!Please support your local Hometown Small Business and let them show you how they get it done the right way!Have a Nice Day!
MailRoom Merritt Island provides an amazing array of services to the island community. Not only do they offer private mailboxes with 24hr access to full-time or part-time residents (as well as to those who travel) but the mailbox comes with a street address. They will accept and hold your packages for you too (UPS, USPS, you name it!). The friendly staff go above and beyond to help with whatever you might need, and also provide notary services, copies, and shipping services. They support other local businesses and have the best display of local business cards Ive seen anywhere on the island. If I could give this company 10 stars I would; if you try them, you wont be disappointed. Highly recommended!
MailRoom Merritt Island provides awesome service! I have been a customer there for a couple years now and they are top notch. Great customer service is hard to find these days, so whatever your needs, if they can provide it, they will!
Friendly John the owner and Michelle are so helpful with mailings, notarizing and mailboxes, all conveniently located (with no lines) for central and south Merritt Island residents.
Have been using this service for 10 years. They receive UPS and other truck deliveries that the Post Office would not receive. They forward anywhere Im at in the country. John even helped me get paperwork from the DMV so I could sell my vehicle in Virginia. Thank you 🌞
Awesome customer service. They know everyone by name and treat you like family.
I had a hard time finding someone who could notarize a will until I went to the Mail Room! I am very pleased with the excellent customer service I received from Michelle and John. Thank you so much:-)
When accompanying my friend several times to collect her mail from MailRoom Merritt Island, I was greatly impressed with the friendly reception I got and the array of services they offer. If I lived on Merritt Island, I would surely avail myself of their many services.
Mailroom in Merritt Island excels in customer service. It is often times cheaper than UPS. I am sure if you go in there and use their service you will turn into a regularly customer .
Great service and amenities!
The most friendly and professional business. Thanks to John for always going above and beyond to meet his customers needs.
Thank you to everyone at this little hometown postal shop! Everyone is friendly and they return smiles! John and Michelle are so helpful with all my shipping needs. Thank you Michelle for helping me mail out my tax information in a timely manner! Great teamwork😊I agree with others on the quick service and no lines. You are in and out when necessary. Thank you for being therapy dog friendly also!
First time using the MailRoom and they are top notch. Support your local businesses and skip the trip to Office Depot for your printing, faxing, and shipping needs.Thanks John and Michelle!
Michelle has been so awesome to me. I moved to Florida in February and she’s gone above and beyond to help me not only in the mail room but I needed to find a place to get my car fixed she gave me referrals. She even help me find a job . She just brightens up my day when I stop pick my mail up she always has a smile on her face and always ask if there’s anything that you can help with.If I could give her 10 stars I would
The new owners are awesome! I use them to ship to my son, who is deployed oversees in the US Army, and both times Ive sent packages to him, they have arrived faster than when they were shipped via UPS and he was in the states! They are always super friendly and very attentive to my needs. They also have great greeting cards & artwork! Thank you so much!!!
Went in today to open an account and was pleasantly delighted by the welcome and friendly service by the staff, John the owner introduced himself and personally saw to it that we were well informed and everything got off to a good start.If you want fast, friendly service we would highly recommend this for a one stop shop for your mailing and shipping needs.
Been with this organization since 1994. I have had a couple hiccups over the years, but the staff have bent over backwards to make me happy. Today, Michelle, who answers the phone is a jewel. Very pleasant, professional and fun to talk to. 👍👍👍
As a full-time traveler having someone you can trust handle all of your legal address/mail needs is critical. I couldnt be happier that I lucked upon MailRoom Merritt Island!John & Michelle are so helpful, easy to work with, and GREAT at what they do!There arent enough places left where the owners take an active role and get to know the customers and thats just how the place is run and Michelle is so much fun to just chat with. If you need help with anything mail related - local or while you travel the globe, call them! You wont regret it, I promise!
GREAT PLACE TO DO BUSINESS..Staff is above 5 stars
I do not live in FL and went in there with an unusual request. Michelle was unfazed and helped me with a smile. I would recommend them to anyone that lives in that area. Top notch!
I just want to say that this is the best place ever. Not only is the staff extremely kind, but they are so reasonably priced, and it is very in and out. I had to ship things for Christmas today, and the post office, which is always so busy, was so SO busy that I turned around and left. I went to UPS where they wanted $177 for 1 of my packages?! My neighbor mentioned this little shop, the MailRoom across the street, so I went, and spent $50 for both big boxes of gifts for the same exact thing over at UPs. I will always come here for all my shipping needs. Thank you for making my day ♡
The staff diligently check all rates from carriers to determine which one is the least expensive for the customer. Their service is five-star excellent!
Staff is really friendly. Will allow you to print, scan, and use fax machine. It’s a home office away from home.
This is one of the only mailrooms that I have used where the people are helpful, friendly and reasonable rates. If possible they will even go out of their way to accommodate you with your personal issues. Wish there was a 20 star review because in my opinion the mailroom would get it
I now like to take my business to this mailroom the new owner John is kind and helpful, and Michelle is just awesome always has a smile, friendly and very helpful, she always helps me get my packages out to my grandbaby as my daughter is in the Army. Also my mail to my son who is also in the Army. I cant say enough good things about them. They are great !!
Couldnt recommend them more. They are really great people!
Ive been using Mailroom for almost 10 years or more. I cannot say enough good about them. I always get my mail! Ive been a traveler for 20 years from Alaska to South Florida. Never a problem. They have a way of accepting sensitive mail for you when it would be otherwise returned due to no forward. Best thing I ever did was use Mailroom.
The new owners are very helpful and very friendly. I highly recommend this business for all of your shipping needs.
Whenever I go there, the owners are always so friendly and helpful. I would go there before the post office for convenience sake and their friendliness.
I ship 20 to 40 items a week using Fed Ex and USPS, I have been dropping off my USPS packages at the Mail Room and every time the person on duty acts very unhappyto see me, recently she told me that she wants me to drive additional 4 miles to drop off my USPS packages at the post office.When I drop off my packages off at the Fed Ex drop location they are happy that Im using them and they are making money off of me.I will try to use Fed Ex for all my shipping needs because apparently USPS doesnt really want my business and or she is not a very good represenitive of USPS!I also contacted the Post Master Generals office to see if she can actually refuse to accept my packages.
I have been here twice and both times encountered rude ladies running the counter. The second (and last) time I went, I was dropping off UPS packages that were all set to mail. I asked for a receipt to confirm they received it. The condescending employee said, You have a tracking number dont you??. I have dropped of packages from 5-10 UPS stores in the past and they ALWAYS give me a receipt just to confirm they actually took my shipment. Trust me, this place is not worth the rudeness and poor service.
IF YOU SEE BAD REVIEWS ON THIS BUSINESS IGNORE THEM THIS BUSINESS IS UNDER NEW MANAGEMENT, AND THE NEW STAFF ARE AMAZING 10X!!! THEY GO ABOVE AND BEYOND THE CALL OF DUTY TO MAKE SURE THAT WE ALL FEEL WELCOME AND LIKE FAMILY EVERYTIME WE COME IN.... EVEN IF MY MAIL IS DELIVERED WITH THE WRONG BOX NUMBER ( OR NO BOX NUMBER AT ALL ) I AM ALWAYS CONFIDENT THAT IT WILL FIND ITS WAY INTO MY BOX EVERYTIME!!! 😁 I TRAVEL EXTENSIVELY AND NEVER I NEVER HAVE TO WORRY ABOUT ANY OF MY MAIL BE IT PERSONAL OR BUSINESS BEING MISPLACED OR LOST!!! PLEASE SUPPORT YOUR LOCALLY OWNED BUSINESSES AND HELP TO KEEP OUR LOCAL EMPLOYEES WORKING AND THEIR FAMILIES FLOURISHING. THANK YOU TO THE NEW MAILROOM TEAM FOR YOUR UNWAVERING NEVERENDING SERVICE!!! YOUR FAITHFUL CUSTOMER AND MAILROOM FAMILY MEMBER. ANTHONY P 😎👍
Amazing business. Incredible service and awesome hometown service .
Friendly and efficient with my multiple registered/signature required mail today. #shoplocal #smallbusiness
I thoroughly disagree with the previous reviews of The Mail Room. My husband and I have been more than happy with the excellent service provided by this business. We highly recommend this company.
New owners since November 2016. Friendly, caring, customers first. They care.
They are always very very rude, they told me not to bring my pre- paid mail there because it backs up their mail The two women who work there are clearly unhappy in their jobs and take it out on customers. I do NOT recommend it
Michelle was great and helped me get a package to the UK. They were very patient and capable and I cannot recommend their services more