They are a very nice staff.The nurses are awesome, they’re very interested in listen to your concerns.The dentist, Victoria is very professional. She teaches you how to brush a 1 yo teeth!I recommend this place!
My child has enjoyed all her experiences here from extensive dental work to bi-annual cleanings. The staff is always very nice to both of us. All details, procedures, and after care were explained to us very well. Due to COVID, I was not able to be in the room with my child, but there are windows to view from. I would highly recommend this dental office to any parent.
My kids have grown up in Dr. Vus care. Its pretty amazing to hear both kids say that theyre excited to go to the dentist. The office is impeccably clean, professionally run, and Dr. Vu and her staff are knowledgeable, informative, and kind. I honestly couldnt ask for a better dental experience for my children. Highly recommend.
Do not go here if you are uncomfortable giving out your social security number to random people. They have NO business obtaining anyone’s SSN, and it’s ridiculous that they were so insistent on having my SSN even though I booked an appointment in advance and showed up on time for it. I have asked around, and no other dental offices (pediatric or not) do not collect ssn from their patients. I do not care for the receptionist’s attitude either.
It was my first visit at the clinic today and I was pretty put off by their front desk personnel, to the point where I did not make a return appointment for my child. They collect every single private information about you as the parent, including your SSN, for no apparent reason, as they’re not doing a background check on you, and already have the relevant information for billing such as address and insurance information. When I wanted to leave it blank due to privacy concerns (such as identity theft, all it takes is one data breach), this front desk personnel insisted. I didn’t want to cancel my child’s appointment on the spot, so I relented, but was not pleased. In short, bad first impression and I regret making an appointment here.
Very professional and they have a winning manner with kids. We are lucky to have found them.
Dr. Wu and the whole staff was friendly and professional. Helped me and my son feel as comfortable as possible for his first ever visit to the dentist. Beautiful office as well. Thank you!
Love the tram at Mercer Island Pediatric Dentistry. They are always efficient, helpful and knowledgeable. Thank you again for always taking such great care of my kiddos!
Very clean and covid sensitive. I just dont like how I am not allowed in with my child. Even with being screened I was not able to go back with my 4 year old. I would think exceptions could be made for a child so young. Also, they said to wait in the car or outside until my children were done with their appointments, however when I was called to pick them up, there were three other parents waiting in the waiting room..
My Kids are not the best at being well-behaved. I did not have high hopes for this dentist appointment. To my surprise not only did it go extremely well, my kids actually enjoyed it. I definitely recommend and give 5 stars. They have patience and know how to approach children while providing excellent care. Thank you!
My 3.5yr old son just transition successfully from dentist appointment with mom to the big boy dentist chair by himself. Dr Vu and the MIPD team made that all possible with their kind & welcoming approach and all the things that interest little boys and make them comfortable for a new experience! Thanks, Dr. Vu, for being an important part of my childrens life!
My kid have been coming to Mercer Island Pediatric Dentistry since they open. The have flexible schedule and even open on Saturday. Make our life much easier. The staff are friendly and helpful. The waiting area is very welcoming and we enjoy playing video game every time we here. 😃👍
Tried them and did not like it. Very commercial and not good quality of service.
Absolutely amazing place! Clean, friendly and knowledgeable. They helped my daughter with an abscess that was forming and luckily it was caught early! She made my daughter feel comfortable and had a very positive experience. We are new to the Island and moved from Arizona and I can easily say that this is the best pediatric dentist we’ve come across. We’re so happy we found them and won’t be going elsewhere. You won’t regret it.
Good job and my kids feel their teeth are ok Thank you For the doctor and the team
Really good :) Incredible that taking a very active 2 year old toddler to the dentist was a stress free experience! Easy to park, elevator from parking to the office, real quick and efficient check in, and the doctor and assistant where very experienced in dealing with non collaborative toddlers so we were able to do a full review of the kids teeth plus taking some plaque off in a way that almost seemed easy. Great experience!
Im new to the Seattle area and was dreading finding new dentists and doctors for our family because I loved our providers so much back home. Im excited to say that I LOVED going to Dr. Vu and Mercer Island Pediatric Dentistry. Today was our first visit -- my child is just over 2 -- and I loved the efficiency of her process (loved that all the forms were online and I could easily complete them before the visit), the layout of the waiting area (very kid friendly), the kind and caring staff, as well as the time that we spent to talk about my child and his dental needs. As an added touch, after our visit we explored the office and allowed my toddler to see area just so that he could see it without having to experience it and then have a cleaning. Its truly geared towards kids and I love the idea of having that kind of specialization. It was a great visit and glad that I can check find new childrens dentist off my list!
Literally the most awesome kids Dentistry I have ever seen. My children love it here Everyone is extremely nice and is very helpful. Plenty of things to keep the kids entertained which keeps them excited to come back
Weve lived on the island for a couple years and have always had a great experience. The staff is friendly and responds quickly with questions or concerns. Dr. Vu is informative and makes the kids feel comfortable with their dental experience.
My experience was very good!First, they have on site parking.Then, the form filling paper was fast and easy, because they have a play area, so my kid played there.Last, They were very polite and kid friendly.The dentist is very professional.
Everything was great
My experience was very good!First, they have on site parking.Then, the form filling paper was fast and easy, because they have a play area, so my kid played there.Last, They were very polite and kid friendly.The dentist is very professional.
I brought my 11 month old to her first dental appointment. The office is beautiful with lots of toys and a bright, child friendly atmosphere. Dr. Vu was great. She made it very comfortable for the baby and was willing to spend time to discuss and explain her dental care. I felt that her expertise as a pediatric dentist was valuable and will be continuing to go there in the future!Update: Have been bringing my daughter in for 1.5 years now. At her most recent visit at 2.5 years old she loved getting her cleaning done in the dental chair watching movies on the ceiling. She didnt shed a tear. The experience there has been really positive and my daughter cant stop talking about wanting to go back to the dentist!
Wonderful pediatric dental team! We love it here. Dr. Vu and all her staff are friendly, patient and thorough. Parking is easy and the office is VERY nice. Highly recommend this place!
This place is a dream. Amazing staff, great environment. My kid had a blast and cant wait to go back. Thank you to Dr. Vu and her incredible team. It takes some special people to make the dentist an enjoyable experience.
We had our first visit at this dental office today. Dr Vu was so nice and patient. She explained everything with good details and we didnt feel rushed at all. Her hygienist Emily was also very welcoming and thorough. My 12 year-old like the place and wants to go back.
Clean, organized office. We were seen promptly and Dr. Vu was very informative and friendly.
Thanks to Dr Vu and staff for making it a very comfortable experience with our children. We appreciate the helpful explanations the staff provided. It is nice to see my children looking forward to their next dentist appointments. Would recommend MI Pediatric Dentistry.
Brought my 5 and 3 year old kids to the dentist. They were patients in NJ prior to this visit. Office was clean, modern, and had plenty of things to entertain kids. Exam was thorough and my kids loved it so much they asked when they can go to the dentist again! Highly recommend this practice and Dr. Vu!
Dr. Vu and the staff were great with our 21 month old on her first visit to a dentist. They were so gentle and sweet that she didnt even cry! We look forward to coming back in 6 months!
We always have a great experience here. Dr. Vu is a great pediatric dentist with a helpful, professional office staff. I really value the bright, colorful office for my kids and the parking garage makes it easy to get in and out in the rain.
Love this place, everyone is so nice and encouraging to my four year old son (we started when he was 3) i am so delighted this is his first experience with a dentist!
Great dentist, very professional, clean and supportive with the patients
My daughter went to her first dental appointment today. They did a great job with her! Lovely staff and very good dentist.
Very friendly staff. Children seen promptly and given clear instructions about oral hygiene. Dr Vu always follows up with info about each child.
Oh no, two cavities for my teenager (her first ever) and she was very anxious. MI Pediatric Dentistry put her at ease and made it as pleasant an experience as possible! Thanks for the great care that you took in the procedure!
My daughter need some dental work done. Dr Vu and her staff did a great job explaining the treatment plans and try to come up with the most effective and non-invasive options. Highly recommend this place!
My two children have been under the extremely competent care of Dr. Vu for 1.5 years. It is a beautifully appointed, state of the art office, with great entertainment for the kids. The hygienist is lovely, and the staff welcoming and helpful. Everyone seems to work hard to make every visit pleasant. At our initial visit, my youngest had eight cavities (one required a crown) in her baby teeth. I was nervous my daughter would refuse to return after the first appointment in which she received three fillings; however, she was a trooper and willing went to all three visits to complete the work thanks to Dr. Vu and her staff for making her feel comfortable and brave. I feel confident that my kids are receiving the best pediatric dental care possible.
Dr. Vu and her associates are professional and provide excellent quality care. We also appreciate how attentive Dr. Vu is about our concerns. Both of our toddlers get care and love the available amenities. Their favorite part is getting tokens at the end of the session for a fun toy. There is free ample parking in the building too which is helpful for families!
Had a really great experience!The clinic is very clean, very open and modern design The service was patient focused.Very happy to have found Dr. Vu, she is professional, knowledgeable, and friendly.Definitely recommend Dr.Vu, and her clinic.
Great experience for both the child and the parents! The Team was amazing and welcoming. The DR was very friendly and professional. Our family is a satisfied customer.
Love this office!! The staff is all friendly and knowledgeable- my 3 year old daughter felt very comfortable for her first dental visit!! I recommend this office to anyone with kids!!
My kids love going to see Dr. Vu! This place has the nicest people, great toothbrush choices, a wonderful waiting room, a tv over each chair, and my kids love it! Its like Disneyland meets a pediatric dentist. Weve been going here for over two years, and I love it more each time!
The staff is very friendly, the office is modern and comfortable. We LOVE Dr.Vus office!! Our boys (5 & 7) have no fear of their dental appointments at all.
The staff and dr were caring and professional and timely, overall a great experience for my daughter
My 7 year old daughter goes here. The doctor and staff are fantastic with kids.
This dentist illegally bills clients exorbitant interest rates. The usury laws of Washington State RCW 19.52.020(1) state the maximum interest rate is 12% per year. When I calculate the interest rate they charged us for an invoice that went unpaid for 85 days it was 931% per year. The worst part was not the interest rate it was the harassing call. The receptionist let us know, in the most belittling tone, we were late. We had not seen the original invoice come in. We scrambled to find the latest unopened invoice we had just received yesterday and it said we were billed $177 for a cleaning. After insurance and adjustments the final bill came to $46. After 30 days they charged a $25 fee or 18% whichever is MORE. Then they apply that same fee every 14 days! Wow, $25.00 OR 18% every 14 days!!! The receptionist said they would remove the late fees after we complained and said the fees are astronomical. I cant help to think Dr. Vu gets away with defrauding her patients! They tried charging $96 for a $46 bill that was 85 days late. As I said, the worst part was the receptionists belittling tone and her demand for immediate payment, which was unwarranted because we were not aware of the outstanding balance. We will be switching to a new dentist and paying the original invoiced amount. If you use this dentist hire an accountant and a lawyer first because they have fraudulent billing practices.
Dr. Vu and her staff were very patient with my 6yr old twins the first time we went. Their scheduling system and automatic reminders are quick, and easy to navigate. Saturday appointments are awesome! I appreciated her taking the time to explain the importance of good brushing when they had a cavity, then followed up with praises of accomplishment when we went back 6 months later cavity free. My kids felt good about their responsibilities of brushing. They left the office with new kid friendly toothbrushes, a book mark and got their names entered into her monthly prize drawing for no cavities. We wont be going anywhere else! Thank you to your entire team!
Kind staff, quick in and out. Super easy dentist visit! My kids did amazing!
Would highly recommend! From my initial phone call to schedule appointments for my 3 children, I found the staff friendly and professional. They were able to fit us in quickly and early in the morning to avoid missing school. I could complete new patient forms online in advance saving me time and hassle. The office is modern and fun. Toys and games for kids while they wait, TVs above the chairs while the kids are being examined, even cute sunglasses to protect their eyes from the bright lights. We had 3 different hygienists and all were lovely and very patient and kind for cleanings, x-rays, and sealants. Best of all the kids were excited to take home a really impressive goody bag, prize, and enter in the no-cavity drawing held monthly for a grand prize. I was very impressed with the convenience (of scheduling, parking in the building, computer system and immediate access to my health insurance policies and coverage), quality of the providers (hygienists and Dr.Vu are clearly well trained and highly professional and friendly), and facility. We will continue to use Mercer Island Pediatric Dentistry for all of our future needs!
Great service. Dr. Vu took the time to go over every step. The practice has very friendly and knowledgeable staff.
We always have a great experience at MI pediatric dentistry. Dr Vu is professional, knowledgeable and great with the kids. I trust her opinion and feel that she practices best-practice dentistry. Her staff and office are also fabulous.
My son was apprehensive about his visit, and Dr. Vu and her staff did a wonderful job making him feel comfortable and secure. Thank you for your great care of my kids!
My daughter first visit to a dentist- Dr. Vu made her comfortable and informed us really well. We are happy with our decision to choose MI Pediatric Dentistry.
Great place!!! everyone there treats the kids so well, works hard to make them laugh and comfortable. Highly recommend!!
My kids actually ask when it is time to go to the dentist because they love going so much. Dr Vu and her team are great with kids!
The dentist has little to no empathy, and seems eager to make money out of little patients. There was no introduction to ease my sons into a new dental clinic, and they urge us to take xrays for my 4 yo didnt bother to give any explanation of the necessity. After finding some cavities, Dr. Vu suggested to do all procedures in one visit which requires to put my 4 yo to sleep under general anesthesia (When I asked about the risks and side effects, she didnt explain, just simply stated they would have a pediatric anesthesiologist to do the work) then she said so I can do my work. We feel being rushed and pressured. The consultation was short and impatient. My little one was uncomfortable with the polishing (I told the hygienist this is his first time at the beginning of the visit) and no one in the office bothered to offer any toys or helped (I assume they would know how to make this process a little easier for little ones since it is a pediatric dentistry, right?), it ended up with very unsuccessful polishing then Dr. Vu applied fluoride treatment abruptly ignoring my little protesting and crying. We had a very unpleasant and unprofessional experience and wont be going back.
I took my 2 yr old granddaughter to see Dr. Vu for her very first dental appt. As a pediatric nurse, I was expecting Dr. Vu to be warm and caring. There was no engaging with the little one, no explaining to her about what was going to happen. After a vigorous brushing with my granddaughter screaming, Dr. Vu told her to sit up and be quiet so she and I could talk.This was a very disappointing visit. We wont be going back.Our meeting with her dental assistant went well.
Always so friendly and professional. We are lucky to have something so close to home.
Super friendly professional staff. My daughter loved it!
Dr Vu and her staff and professional, fun and kind! My kids look forward to going to the dentist! Highly recommend Dr. Vu!
Really kids friendly! Both my sons loved this place (quite odd for kids to love a dentists office!).
Dr. Vu and staff are always so easy to work with, they understand how to deal with the children and really makes my children feel at ease. She takes the time to explain our options, what is being done and why. Dr. Vu is very sweet and kind and my children can sense that. I would highly recommend you try Dr. Vu and her staff and my wife reminded me that I need to add that growing up we never had dentist offices that was so beautiful, modern, hip, and provides video games for the children to play while they wait for their siblings. Awesome experience over the years and will continue to take my children there as long as I can.
This is first time for my son to visit a dentist and they did a great job.
Great service. Friendly staff & very caring.
My family had just moved to Mercer Island the day before and my oldest son had to have unexpected and urgent dental work done. Not only did Dr Vu and her amazing staff see my son that same day but they took such great care of him! They were so warm and welcoming and put my son at ease. We were very grateful. One of my other sons had a minor issue a few months later and Dr Vu saw him right away and we appreciated it! My four boys all love having Dr. Vu as their dentist!12/23/19: My boys just headed back to see Dr. Vu and her amazing staff today. It’s always a wonderful experience! We are very thankful for the excellent care that everyone in her office has provided for my four boys over the past three years!!! They always do such an incredible job of taking care of kids! :)
Love this office!! Great staff and Dr. Vu is really good with my kids.
Friendly, patient, fast and very sweet to my kids.
Very friendly and knowledgeable - my 2 year old had a great experience!
Dr. Victoria Vu is so nice and professional, we really have good experience with her.
They are excellent at making kids enjoy the experience of going to the dentist!
The fact that my kids love going to the dentist speaks for itself!!
Excellent and highly professional care.
If you have to go the dentist this is about as good as it gets.
Kind responsive and expert service.
Always a good experience!
Excellent service today as always!
Great dentist, great atmosphere.
Great experience with kids!