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Palisades Heating & Cooling
1475 Racine Rd, Menasha, WI 54952, United States
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Palisades Heating & Cooling

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Gr
Review №1

Fantastic group of people to work with, they were prompt, detailed and fixed the furnace. They were out the same day d I agnosed tge issue in the a.m. and had it fixed br end of the business day. Excellent service!

Mi
Review №2

The guy that answered phone had a great attitude, the man that did my repairs was prompt, and detailed, and answered all questions I had to the best of his knowledge

Am
Review №3

The staff here are very informative and kind. They always get the job done as soon as possible and very quickly.

Ru
Review №4

At 4:10 pm on Thursday 6/25 I called in to their office and told them that my hot water heater had croaked and started to spray water all over the place. I let them know that I had turned the water off. The lady in the office told me that she would send someone over. 8 minutes later two men arrived and drained the water heater. One tried but told me he was unable to secure a new water heater that late in the day. He told me that he would have one at 7am this morning. At 7:40 two men showed up and by 8:50 my new water heater was installed and working. This is the definition of quality service! Thanks for such a great experience !!!

SA
Review №5

Im so happy my sons school decided to choose Visual Image Photography. His school pictures came in a beautiful booklet that can also be saved for keepsake. The photographers that came to the school were very nice and helpful too. I will definitely recommend this photography company to others

Pe
Review №6

Our hot water heater failed . Palisades Heating and Cooling installed a new one. Wess and Moses did a great job. They are a great credit to Palisades heating and cooling!

Ke
Review №7

They rechecked a poor checkup that black hawk had given and found in great working order.

Pe
Review №8

Such friendly service. Been going to them for years. For filters. The owner even took me in the back of the store and showed me how to put the latest filter for my furnace

An
Review №9

LOVE this place...they are honest, and care about the details. Palisades installed our furnace and air conditioner in our new construction home 4 yrs ago and recently we had them for service and running a gas line to our garage. Personable guys, very knowledgeable and take pride in their work (hard to find!). I recommend them to all my family and friends!Thanks Palisades!

Ma
Review №10

Very accommodating. Knowledgeable and good value at a good price. Fast service and show up on time with very pleasant people to deal with. Recommend them to be your heating and air conditioning place.

Bo
Review №11

Jim is awesome and the receptionist was helpful. Quick service and dedicated to their clients. Wouldnt go anywhere else.

Jo
Review №12

Originally I had my inducer fan fail. They diagnosed the problem but had to run back to the shop to get the part. I asked how much it was, and was told he didn’t know but would have to check when he got back. He installed the part and still didn’t tell me/know how much it was going to cost. I asked him about the bill, and he said they’d send an invoice in the mail. Fast forward a week and I got a $600 invoice. I complained to them about the cost, especially because they didn’t tell me up front what it would cost, and since my furnace is 25 years old. Their remarks on the cost was that their service covers parts and labor for the warranty period of the part. At first that didn’t matter to me because it’s a part that lasted 25 years, so it’s not going to matter, right? Well fast forward 10 months and the part broke, creating a huge grinding noise. I called them up, and 7 hours later the technician came to check it out. He found that it was a set screw that was faulty on the motor, and it literally took him 19 minutes from arriving at my house to finishing. I’m thinking, “great an easy fix covered under their warranty like they said”. The technician leaves my house, says have a good day, and a week later I get a $100 bill for the labor. Not only is this company shady in how they communicate, you can’t take them at their word apparently. Modern Sheet Metal will get my business from now on.

An
Review №13

Great job on the installation of our new AC unit. We look forward to using it next summer. We will be sure to keep your card for when it is time to replace our furnace. Excellent service and highly recommended!

Go
Review №14

Great service and people every time over many years.

Sa
Review №15

Horrible customer service, dont know how to treat customers respectfully. Was told on Monday that they would come in on Tuesday to take a look at the problem, that they didnt have time on Monday, but when Tuesday came around I get a call saying to call a different company because they came on Monday (when they said they werent going to come in that day) and no one answered the door. Never going to them again.

Sc
Review №16

Excellent service!! Gave me honest options and went the extra mile to get my furnace up and running..thank you

Ry
Review №17

The lady that answered was very rude to me

Ji
Review №18

Great service

Information
2 Photos
18 Comments
4.3 Rating
  • Address:1475 Racine Rd, Menasha, WI 54952, United States
  • Site:http://palisadesheatingandcooling.com/
  • Phone:+1 920-729-1282
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Repair service
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–4pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–4pm
  • Saturday:7am–4pm
  • Sunday:7am–4pm
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