Handled my tax problem easily and was very helpful with any question I had quick and efficient

I visited the location on American Way. Miss Robbie did my taxes and I was so pleased with her. She was very nice and shared some information that I really did not know about. Thank you Miss Robbie for taking time with me.

My experience was great. Ms. Robbie was very nice and professional. It was my first time at her location and she made it very easy.

Robbie had did my taxes she was nice and had great knowledge with a very clean atmosphere for Cov-id 19

Mrs Racquel Ward n Mrs Andrea McKnight Was Very Responsive n Good At Fixing My 2020 Tax Return There Customer Service Is Very Excellent n I Would Love For Everyone Who Is Looking For Anybody to do there taxes please come to American Way In Memphis.

It is great place to do ur taxes. Mrs Andrea McKnight is the best on American Way

I really appreciate all the help that I receive from them. Jackson Hewitt gets the job done.

I visited the American Way store for the early refund advance and Miss Robbie helped me tremendously. She was very knowledgeable. I had a lots of questions because I had a bad experience last year. Thanks Miss Robbie for being so patient.

My experience was quick and easy, Im very satisfied.

My tax pro was amazing 2 years straight look forward to seeing her next year.

Had a minor issue the ladies at this location were very nice, and MS. Gloria was able to asst me with my issue, resolved it in a timely manner. BIG HELP. Thank you

Miss Robbie was very professional and polite she made feel at home with jackson hewitt

I went to Robbie and she was very polite and professional it was a friendly and comfortable environment

They are always helpful and dependable. Nice atmosphere and people

Ms Yvonne is awesome 💕This year will be my third year filing with Jackson Hewitt.

This is the place to be! I walked in on the right day and caught a blessing. I have been a loyal customer for over 5 years and every time I have the best experience getting the major of my money back. Theyre customer service is definitely my favorite part. If you want a place where you can trust and feel comfortable about your money, Jackson Hewitt is the place to be. PERIOD!!

I file with you guys. At that Airways office every year MS. GLORIA you are a rare gem thanks god for you

Mrs.Robbie is very professional and sweet she is truly a star.

Ms Robbie was nice and very professional. She took care of me .

I have been coming to Jackson Hewitt for years and I absolutely love it.

This year I moved and decided to go to the location closest to me. I was a little skeptical of going to someone new but I must say it has been the easiest and fastest most pleasant experience I’ve ever had with Jackson Hewitt. My rep was Ashala and she is a doll! Great attitude. Very helpful very professional! I’m going to her every year !

Joy was great in I am coming back great job🥰😍

She was quite knowledgeable..easy to understand when speaking and helped me tremendously to save. Thank you Mrs. Dotson. I have peace of mind now.

Ms. Robbie is very professional & quick .

I like Jackson Hewitt. One for the “tax loans” . I don’t like that I’ve been a customer for 4 years and still paying $500+ in tax fees. I hate the American Express Serve partnership it needs to be a better system

Andrea McKnight was my preparer and has been for 2 years now. She was so helpful. Her personality and willingness to explain things is just superb!! She knows her stuff and has plenty of patience..She rocks!

Was disappointed didn’t care for the the tax preparer she wasn’t helpful at all and any questions i asked her she had a nasty attitude will never get my taxes did there again .

Andrea was very professional and loves helping her customers. She is knowledgeable in the new and old tax laws. Her team is lucky to have her in their office.

I experienced GREAT customer service here from Ms. Andrea.. she had me in and out. She also helped me fix a problem I was experiencing. SHE IS AWESOME!!!

Great place to come get your taxes done. Very respectful and nice. Ms.Ashshla was a great tax preparer. I will definitely be back next year

I’ve been coming to this location for a few years. Love the environment and the quick service. Greeted when I walked through the door. Ashshala is an amazing preparer will definitely return next year.

I had the pleasure of working with Ms.Andrea McKnight on today let me just say she is a ray of sunlight on a cloudy day. I walked in to bring in my documents me kinda hit a rock but she didnt let that stop her she jumped right into it and got to work she made sure I was taken care of. She took her time explaining and just breaking down what happened and accured.If you need help with your taxes or have questions she really stands on her values of working at Jackson hewitt she really rock.

Glory always takes great care of me, if you are in need stop by the American way location & see her. She’s great & fast!

I had the best experience ever, everything was explained all the way through for me ☺️ ask for Andrea McKnight!

I had a wonderful experience‼‼‼ Ms. Andrea and Ms. Gloria are the BEST these 2 ladies are awesome each and every yr!! Their the reason I keep coming bck yr after yr‼‼‼‼

Great service but expensive.

IT WAS MY FIRST TIME COMING TO JACKSON HEWITTMY TAX PREPARER IS ASHSHALASHE WAS SO PROFESSIONAL AND FRIENDLYSHE MADE ME FEEL SO COMFORTABLEIM SMILING FROM EAR TO EARJACKSON HEWITT ROCKS!!!!!!!

It was great with great customer service

Ms Shandra was very helpful and sweet..i loved doing business with her!

Great Customer Service and Very Organized...Keira And Gloria Are Very Profressional I Had A Great Experience

They were helpful....

Nice and kind respectful and courteous experience the one on Georgia and Danny Thomas besides H&R Block I wouldnt trust nothing else beside these two places in Memphis TN right here

I been using Jackson Hewitt since 2002 and there is not other tax service I rather use but them! They care about me and I care about them!!

They are very courteous and helpful and professional.

Mrs.Dotson was very helpful and pleasant..

Great experience! Taxes done right and quickly!

Went in with a tax question and came out with the answer. Very knowledgeable.

Quick and open beyond business hours.

Jackson Hewitt is the place to be they want let you down you get your taxes back in the timely manner just like they say and what ever prompt that they offered