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Word of Mouth Detailing
2862 Appling Way, Memphis, TN 38133, United States
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Word of Mouth Detailing

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Na
Review №1

Had my Tesla ceramic coated there about a week ago.. this is a picture of it 7 days later. I’ve driven 400 miles, parked under trees, and it’s rained twice in those 7 days. Still has a mirror finish. These guys are the real deal.

st
Review №2

Jons team detailed my 2014 Silverado last week. Best detailing I have ever gotten anywhere. Truck looks like new. Excellent work.

Al
Review №3

I have been using Word of Mouth for over 15 years. I have to say they have never disappointed me. I have tried other shops only to realize the value in the service & quality I receive at Word of Mouth. He doesn’t perform miracles, but damn close. I can not say enough good about this company or the people who keep it going!

Ch
Review №4

Excellent job cleaning our Altima after our sunroof was left open in the rain. Estimate and time needed to remove mold/mildew was exact. The car is in excellent shape now. Extremely pleased with outcome. Would highly recommend Word of Mouth Detailing to anyone needing this service! ❤️❤️❤️

Ri
Review №5

Always a 10, great job as always coming to WOM for 20+ years and always satisfied

Ra
Review №6

I wanted the best detailing for my new car and after some research I found Word of Mouth Detailing. I went in for an appointment and while the price is premium, the work most certainly is too. I went in expecting perfection and apart from some minor requests when the detailing job was completed, they came pretty darn close to it.I noticed some super minor damage on the door from opening and hitting something, which looks to have been done unwittingly. It was truly minor, but when I brought it up and came back to have it looked at, they already had the correct touch-up in house and took it in to have it fixed for free, regardless of whether it was caused by the shop or by someone else. I highly recommend Word of Mouth Detailing, absolutely worth it!

Ka
Review №7

Took ‘the baby’ to get detailed again and Joe did an EXCELLENT JOB!! Can’t believe it’s been 4 years since the last detail. ‘The Baby’ is 14 years old and Joe @ Word of Mouth Detail made it look showroom new again!!! 😀

Ra
Review №8

I was referred to them by family who have previously used them for their services. I got my truck detailed and it looks like a brand new truck and smells amazing too!!! Im thrilled with their attention to detail and overall quality of work! I couldnt have been happier!!

Ja
Review №9

He left lots of littleDetails untouched and I asked him about it and he said I was lieing and take it somewhere else! He also suggested a tip! Who asks a customer for a tip? That’s so RUDE! Never again and just so everyone knows he’s family and still won’t stand by his work! Very very disappointed in his service!

Mi
Review №10

Joe and his team at Word of Mouth Detailing are nothing short of miracle workers. They were able to buff out cut marks on my new car hood from another shop until they were all but imperceptible. They completely removed an improperly installed clear bra. They finished their work with a new clear bra and ceramic coat that makes the car look beautiful. They wrap the edges of their clear bra so there are no visible lines. Professional and skilled, true artisan detail. This is the only place in town you should come if you want your car to look better than the day it rolled off the lot. Their work is appropriately priced for the best work in town, which is what they do.

St
Review №11

Likely the best in Memphis and price reflects that.

Mi
Review №12

Fantastic work, top shelf! If you have a car thats been neglected and you want it to look new, this is the place. If you have a new car and want to protect it, this is definitely the place! Let Joe take care of your baby; you wont regret it.

De
Review №13

Wow, wow and wow again! Joe and his team are PHENOMENAL!!! Took my car in to get an exterior detailing and I was amazed. I was more than pleased with the results. Joe was very honest about what he would be able to get done. He got extremely close to perfection. I HIGHLY RECOMMEND Word of Mouth detailing! Thank you so much Joe.

Ma
Review №14

Outstanding work & professionalism! They did a full body buff and detail on my 2017 Range Rover Sport. I HIGHLY recommend!

Rh
Review №15

Joe was excellent to work with and took care of my new Tesla. I was unfamiliar with all the terminology and he took the time to explain it in detail and help me make the best choice for me and my car, not for his pocketbook. I would highly recommend him for your car’s needs.

Sa
Review №16

Extremely professional and amazing service. Felt like my car was brand new after I got it back. The owner takes care of you like family. Highly recommend.

Ro
Review №17

Joe and his team did a great job on my brand new Tesla tinting the windows very professional job if your Wanting your car done right with no worry’s this is the place took very good care of my vehicle !!

Ji
Review №18

The Best, enough said!

Ad
Review №19

Im blown away at how good my Jeep came away looking! These guys do amazing work. They even cleaned up a couple of door dings real nice in the process. I cant say enough good things, the Jeep looks better than it did from the dealership.

Ja
Review №20

Excellent detail job! Very pleased with all detailing performed on black BMW, looks brand new. Will definitely be a repeat customer!

An
Review №21

We’ve had our vehicles done here a couple times already and every time we get them back it’s as if we bought a brand new one. Hands down best investment we do for our vehicles. The opti-coat is worth it!!! Would recommend to EVERYONE we know!

aj
Review №22

They did an awesome job on 3 of my vehicles!! Very professional with excellent communication, I wouldn’t go anywhere else. Thanks again Joe and team, you guys are top notch!!

Mu
Review №23

Just picked up my Ruby Red GT350R from getting Opti-coat coating put on it. It looks absolutely amazing. Joe and his staff did an awesome job on the car. I definitely recommend them to everyone.

EN
Review №24

I SPOKE TO JOE CONCERNING A DETAILING ON THE INTERIOR OF MY VERY DIRTY CANDY APPLE RED 2000 MERCEDES CLK350 COUPE, AND IMMEDIATELY I KNEW I WAS AT THE RIGHT PLACE!!! MY CAR WAS EXTREMELY EXTREMELY EXTREMELY DIRTY, DUE TO NEGLECT AND NOT ENOUGH TIME TO DO IT MYSELF. WELL I CAN HONESTLY SAY THAT WORD OF MOUTH WENT ABOVE AND BEYOND THE SERVICE REQUESTED!!!! NOT ONLY DID I RECEIVE A EXTREME CLEAN ON THE INTERIOR, WHEN MY CAR CAME FROM THE BACK TO THE FRONT OF THE BUILDING, ALL I SEEN WAS A CLEAN AND FULL OF SHINE CANDY APPLE RED COUPE...OMG, JOE ALSO SURPRISED ME WITH AN EXTERIOR WASH!!!!!!!!! I REALLY APPRECIATE THAT THERE ARE STILL COMPANIES THAT DOES EXACTLY WHAT IS EXPECTED AND MAY GO BEYOND WHATS EXPECTED !!! THANKS JOE AND WORD OF MOUTH CREW!!!!! MY EXPERIENCE WILL REMAIN WITH ME FOR A LIFETIME...SEE YOU SOON FOR A COMPLETE OUTSIDE DETAIL!!!!! 10 STARS HERE!!! BC

ju
Review №25

Beamed out cars and great people!

Be
Review №26

Joe and his crew did an amazing job eliminating swirls and etchings in our recently purchased Corvette. They made a 2014 model look brand new! I did a lot of research and read all the reviews. If you are doing the same, do not hesitate to entrust Word of Mouth Detailing in Bartlett with your vehicle. They are honest and professional. Results will not be disappointing. We have already had them detail our “practical” car (an SUV) and they were able to correct a blemish in the paint that body shops told me would require repainting! Great job!

Ro
Review №27

This place is great. They did a 3 year coating on my challenger and it always shines. They also got mold out from my civic after flood damage and Iv never seen cleaner original fabric from a 2006 car. Looks and smells new.

Ja
Review №28

I have been using Word of Mouth Detailing for many years now. From black cars/trucks, to black boats and car haulers they never disappoint. Always professional and on point.

St
Review №29

Have taken two vehicles there, my 2015 F-150 and 2007 Mustang. Both had some stains and issues I was almost certain couldnt be fixed. Got it back looking and smelling like it just came off the new car lot. Spotless and detailed down to every nook and crevice. Stellar job. Prices are considerably higher than your mom and pop mobile detailing service, but you get what you pay for. Highly recommended. Friendly staff and great service.

Ja
Review №30

A+++I have now used their services 2x and my wife 1x. Exceptional. This company is one of a kind, a diamond in a rough. I just picked up my vehicle today. Thorough job. Spotless! Mind you, this is my “gym” car so it’s been through tough times and now looks brand new. A 2009 vehicle looking BRAND NEW! The drive back home was amazing. I literally spent some time (2mins on back roads) getting reacquainted with my 10yr baby because the staring with effortless! We have another vehicle that we will drop of shortly. Extremely detailed oriented and cared for spots I didn’t know about. Easy going team! Works around your schedule! Customer friendly! And knowledgeable! A craft perfected! No exaggeration people. Check them out.

Co
Review №31

I was at my wits end.Bought a black Jaguar on an overcast day in the late afternoon. Certified pre-owned from Jaguar. Id been looking for this particular trim package for a few months..... So jumped on the deal.Next day, in the sunshine, I understood why it was traded in. The swirls in the clear coat were awful awful, looked like car sat in an oven for a week then was cleaned with sandpaper. I would not have purchased the car if it would have been a sunny day. The paint was close to destroyed.Actually brought the car to body shop and they did more harm than good trying to buff it out... also told me $6500 for new paint job.I was actually about to trade it in. Would have cost me thousands just in taxes. A guy at work told me about word of mouth.Brought it in, with low expectations, and while the cost is pretty stout, decided it was worth a shot. Definitely worth every penny and then some. Convinced these are the only guys in Memphis who could have done this job, with these results.Car looks better than new and I actually got ceramic finish after all the swirls were removed. Amazing work.

Ad
Review №32

Great job detailing my 2015 Subaru Outback! The car had two full years of dog hair and child occupancy which really made it a mess. After getting it back after detailing it had been returned to just like new! The shop removed the car seat and made sure it got reinstalled correctly and safely. We will be returning customers and recommend them to others.

St
Review №33

Joe was very friendly and accommodating. He addressed all my concerns and did great work. I am really pleased with the results so far. Thanks!

Je
Review №34

I had heard for several years that Word of Mouth Detailing is a great place to get your car detailed. But since I am one to do my own work I never gave them a chance. After getting into a wreck which caused coffee to explode all over the interior of my car, I decided to see what Word of Mouth Detailing had to offer. Their reputation lived up to all the great things I had always heard about their work. Joe and his team were able to get the coffee out of all the nooks and crannies as well as my upholstery. Not only was the inside pristine but the outside of the car gleamed! I had forgotten just how good my 14 year old Mustang Cobra could look! Joe was definitely able to make me a happy customer and put a smile on my face; theres something about driving your newly detailed car off the lot being proud to be behind the wheel. Since then, Ive been telling everyone to give Joe and his guys a call to spruce up their ride. Thanks Word of Mouth!

De
Review №35

Joe and his team was a pleasure to work with. Really happy with the service, got my car ceramic coated. The car looks amazing pictures don’t do it justice.

Ra
Review №36

I had my new F150 tinted here and boy did they do a great job. The window tint is perfectly cut and looks like it was Factory. I discovered this place about 2 months ago and Im really satisfied with the quality of work. I will be returning.

Jo
Review №37

Had a Grand Cherokee that I needed to trade in recently. Took it to Word of Mouth to try and put a shine back to it before i traded it. It honestly looked like a different vehicle when they were done it was so clean. It was unreal. Almost confusing how much of a difference it made. They do great work here. Will definitely use them again in the future.

An
Review №38

Well to start off I dropped my car off to have a routine wash that they used to do on Saturday. I was told my a man ( driving a tan Tahoe or Yukon) that unroped the business parking lot that they stopped doing the routine car washes after a year, but said that the guy that was responsible for the washes didn’t come in till 9 AM. He said he may or may not do it. That was completely understandable to me. I left my car, name, and phone number and was surprised to receive a text around 4:30 PM today stating that the guy did not show up today to do the wash, parking lot is closed, and we have parked your car on the street with the key under the mat. Well that is not very smart considering that I have a keyless entry type vehicle. Anyone could have entered my vehicle and left with it. I have had details done by these guys for around 3 years and they have always done a fabulous job, but I will never do business with them again because of this.

Ma
Review №39

I had taken some seats in that I felt sure could not be helped at all. The seats were 16 years old. They had nicotine stains, coke stains and ground in dirt. Picked them up a couple of days later and was shocked. No stains left in the upholstery. They looked almost new. I will be bringing my other vehicles for a a full detail soon. Thanks, Word of Mouth!!!

Sh
Review №40

They does great job on tinting windows.

De
Review №41

Very satisfied with the overall price quality and experience

Ga
Review №42

I own a Honda Accord and Ive neglected it for about a year due to long work hours. Joe and his team worked wonders and took that year of neglect right off my car. It looks like it did the day I drove it off the showroom floor. It was a great experience. The staff is professional, amazing customer service, and they focus on each customers needs for their vehicle.Joe,I cant thank you enough for making my car look brand new!

Ro
Review №43

Great job. My car looks increditable.

Er
Review №44

Dropped off my Silverado for a opticoat and a full detail and the results were better than expected. They really brought the black back to its fresh paint look no swirls or water marks it just looks like glass. The opticoat has made keeping my truck clean much easier. If Im in a hurry I can just hit it with a pressure washer and it looks pretty good. Before the road grime would cling to the paint and if you didnt scrub it didnt look clean at all. Joe and his guys did a top notch job and are the only guys getting my business in the furure.

Ni
Review №45

Bad work and over priced! And joe is not a friendly person to do business with

ad
Review №46

WORST MISTAKE EVER. DO NOT USE ANY OF THEIR SERVICES.***TOOK ADVANTAGE OF MILITARY MEMBER***Tried to charge me for Opti-Coat that they did not apply knowing i was PCSing and thought that since the Opti Coat is a clear coat you cannot visibly see they could charge me and i would leave and not know it wasnt there.- CHARGED $ 2200 Dollars FOR NOTHING- CHARGED $ 1000 Dollars for a product they DID NOT INSTALL (OPTICOAT) when questioned about it they attempted to make me feel guilty for not being satisfied with their product.- DENTED MY TRUCK during detail did not compensate- OVER 30 RAZOR CUTS in my PAINT during CLEAR BRA INSTALLATION and poor installation.-TOOK CASH for “DISCOUNT”. I did not have proof of purchase and they did not have to pay taxes on their sale. Lied about warranty and product installed.Joe the owner is a SCAMMEROpti Coat corporate and Sun-tek was great at helping me get my money back for the products said they sold me but the $300 Dollar detail charge, $200 Dollar tip and cost of dent repairs/razors cuts they were not able to do anything about. Ultimately using this shady company cost me over $3,000 Dollars between repairs, rework, additional detailing for the rework, and damages to my truck. When the Corporate companies got involved the excuses started rolling about an “employee” on drugs who was stealing from the customers but had multiple opportunities to make it right and never mentioned this random person. I could write a novel save the headache.!!!!!DO NOT USE THEM!!!!!!!!!!!DO NOT USE THEM!!!!!!Pictures to follow on clear bra work

Ma
Review №47

Amazing work these guys do! I wont let anyone else touch my car! Thanks Joe!

Ri
Review №48

They did my wifes 2005 Suburban and it looked like new, inside and out. When they did my 2008 Silverado 2500HD 4x4, I wasnt sure it was my truck at first!

ri
Review №49

Without a doubt, True Professionals...Joe, TJ, Treymane & all the crew are great... Without going into a long drawn out story, I had a bad experience at another shop that had installed paint protection film (clear bra) on my brand new car. Found out about Word of Mouth, after emailing & few phone calls, I decided, actually I was invited to drive down (about 1-1/2hrs away from me) & take a look at their work. After seeing some of the work they had done, along with some in progress work going on, I was thoroughly impressed. Joe and his guys answered a ton of questions without any signs of frustration, they explained every little detail I inquired about and more. So made an appointment for PPF, tint and then added Opti-Coat while they had my car. I cant explain with words how it turned out, best way I can describe is AWESOME. Ill never go anywhere else, the drive for me is well worth it. They explain everything in detail, upon picking up my ride, they even explained/showed me how to properly wash & care for the car myself. This is not your $20 shade tree car wash. My ride looked a thousand times better than when I purchased, which was only in December. I had not driven the car much at all, worrying about chips so it only had a touch over 300 miles on it. Well worth every penny, dont hesitate to let these guys work on your vehicle, its in GREAT hands.

ch
Review №50

Insane work even better prices!! My new to go place for detailing/tinting/ceramic!!

Br
Review №51

Six months ago, I had Word of Mouth apply opticoat to a new car. Once complete, the opticoat application had spots where product was too heavy. When I brought back to WoM, they first tried to convince me that it looked normal, and later told me to wait a month and that exposure to sunlight would help it even out. I spoke with other detailers online that let me know that this was not true and that issues needed to be resolved before the opticoat hardened or that the whole job would have to be redone.I waited the 30 days and then took it back to get the opticoat redone. After the opticoat was stripped and reapplied, there were about 20 spots on the finish that were not even. WoM resolved all of the spots, but I had to go around the car and point out all of the issues myself. These guys are supposed to be professionals, so I feel like they should have found and fixed all of these issues before they called me to pick up the car.If you are considering putting opticoat on your car, find someone else to do it or just skip it completely. Word of Mouth does just fine on regular detail jobs, but apparently complex jobs arent going to get the effort required to get it right without the customer standing over their shoulders, pointing out mistakes.

Ra
Review №52

Excellent work ! Conscientious!

Jo
Review №53

Cleaned the car very well. The interior was wet for a week causing the windows to condensate and streak up terribly. They refused to clean the inside of the windows afterwards. I wound up cleaning the inside of all the windows myself. Thought I deserved more for the money I paid.

Ch
Review №54

Best detailing service in Memphis

Information
45 Photos
54 Comments
4.5 Rating
  • Address:2862 Appling Way, Memphis, TN 38133, United States
  • Site:http://wordofmouthdetailing.com/
  • Phone:+1 901-337-5758
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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