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Faust Harrison Pianos
482 Walt Whitman Rd, Melville, NY 11747, United States
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Faust Harrison Pianos

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Fr
Review №1

To anyone thinking about purchasing a piano - briefly - here is my experience:Purchasing a piano is a highly personable experience. You need to play the piano, listen to the tones, feel the action, test the dynamics and so much more. To a pianist, the piano is an extension of their life.At Faust, the company has many high quality pianos to choose, but which one was right for me? Was the decision based upon price, appearance, tone, action or something else? I knew that the process of selecting a piano would take time and patience.The manager of Faust, Sam, welcomed me and made feel comfortable to freely explore, play and compare some of the finest pianos in the world.When I was finished playing, Sam and I had a conversation.Sam listened to my goals and objectives.We discussed my history as a musician and my experience with the pianos - that I owned in the past and at the present time. (Digital & acoustic)However, purchasing a piano that particular day was not my intent.Heres the thing, Sam knew that I needed time and he made me feel welcome to come back any time to Faust to simply play and think about what I wanted to do.The bottom line is, I wanted to come back and purchase a piano from Sam because, I felt comfortable knowing that I would fine the right piano at Faust.The end of the story is that I purchased a C. Beckstein A190 and I am incredibly happy. I made the right choice. Thank you Sam

He
Review №2

I ordered my piano on a Wednesday and had it on Friday. The delivery men were fabulous, they had my old piano out in minutes and the new one set up. It is exactly what I wanted and I was so happy it was in stock. I will buy my next piano from Faust Harrison, hopefully not for a while, but i will!

Ra
Review №3

This is my second piano purchase from Faust Harrison. It is a well run company. My salesman, Sam Varon, was very knowledgeable about the pianos he carries and was very helpful, but not pushy. I had a very pleasant purchasing experience both times and will highly recommend to others.

Mi
Review №4

My experience with Faust Harrison was great. Sam worked hard to get the financing I wanted and Ivan kept me updated regularly on delivery status.When my Piano reached the warehouse, they found some minor damage. To minimize the inconvenience, ordered a second piano and delivered the cosmetically damaged one for me to use as a loaner.I could not have been happier with the service and would recommend them to anyone looking to purchase a Piano.

Er
Review №5

I want to say that this company pays great attention to their prospective customers and sell a great product line (my purchase was for the YAMAHA CLAVINOVA CLP-735 Digital Upright Piano). Not to be forgotten is their smooth delivery & installation through their partner, Werner Final Mile. Thanks folks! Joe P in SC

Di
Review №6

Thank you to Faust Harrison for always helping out in the community. They let some local students record their NYSSMA solos on big beautiful pianos!!! Sam was super nice and accommodating.DianeThe Piano Studio

To
Review №7

Workers were awesome. I do not know anything about pianos but had dreamed as a kid to play some day.

Ma
Review №8

Made my experience very easy. Very accommodating and worked with me to meet my requests.

Sh
Review №9

Always so clean and great people!

Br
Review №10

Sam was incredibly patient, kind, and helpful. I was in the market for a digital piano, so he showed me the clavinovas in the showroom downstairs and explained all the ins and outs of each one. Very professional and knowledgeable, would recommend.

Mi
Review №11

I bought a new Yamaha CSP-170 from this company and even though the shipping was delayed due to COVID-19 the customer service and communication was professional and helpful. The piano arrived without any issues and my wife loves it!Thanks!

Al
Review №12

Faust Harrison was wonderful. Sam Varon is an incredible and knowledge person. I had great time and amazed how many beautiful piano are overthere. I am sure he can help so many people who wants to get a new piano. Really recommend it.

Mo
Review №13

Sam Varon at their Walt Whitman Road location was a true gentleman in every respect. Through no fault of his,I had financing issues,but he did all he could to try and resolve. Unfortunately that didn’t work out but because of his understanding and ability to work with me, I decided to make the purchase.Very professional,knowledgeable and he took a lot of time with me to find the right piano for me.I highly recommend Faust and Harrison piano. Morty Bogaty

Da
Review №14

I purchased an used Yamaha N2 hybrid, everything went smoothly except the unit has some issues with one of the speakers and one squeaky key. Swapped for a new unit to my satisfaction. Would definitely recommend this store.Only reason I gave less than 5 stars for service is because the repair tech, probably an independent, isnt really responsive when I first attempted to repair the used piano.

Ka
Review №15

Wonderful. Your recommendation was great. We are enjoying our piano and have recommended your store to friends

Ja
Review №16

Eric was very helpful in my decision to purchase a Yamaha Digital piano. Extremely courteous, not pushy, and he was knowledgeable about brands. On the piano I purchased, he went over various features. I had my piano delivered and set up by Faust. Again, these men were very professional and had the piano up and in place in no time. I shopped around prior to visiting Faust and the service and attention when I walked in was exceptional. I highly recommend making Faust your first stop and not waste your time shopping around.

J.
Review №17

Sam has given me the best deal he can possibly give. It was hard to say goodbye to my old acoustic player Yamaha U1A, however I am currently happy with my digital piano purchase.

Me
Review №18

Sam was such a pleasure to work with. He is not your typical salesperson; very genuine in nature, passionate about music and keeping music in schools, and his downstairs showroom also provides students an opportunity to perform their own recital.Sam did a fantastic job of guiding me through a wealth of information about different pianos which helped me make a clear decision in my purchase.From Sam to Jerry the tuner and the piano movers, it was a positive experience from start to finish.I have already highly recommended Faust Harrison and will continue to do so.

Me
Review №19

Sam was extremely knowledgeable and helped us choose the perfect piano for my son. He really took the time to explain the differences between brands/models and recommended the best piano for our needs. I look forward to my son learning to play and enjoying this beautiful instrument for years to come. Highly recommended! Thanks, Sam!

ll
Review №20

Sam, I want to personally thank you for bending over backwards to make the experience of buying my first Steinway flawless. You were so patient and willing to take your time to answer the onslaught of questions I had. You guided me with your answers to choose the piano that is a perfect fit. It arrived yesterday and the movers could not have been more professional. They had the piano set up and playable in a minimal amount of time. My only regret is that this piano will hopefully last me a lifetime and that means I wont be able to interact with such a fine organization as Faust Harrison Pianos again. You made this experience one that I will remember forever. Thank you for helping me make a lifelong dream come true! Faust Harrison Pianos is a class act and I would highly recommend your organization to anyone who is searching to buy that perfect piano.....I cannot thank you enough! Your personal touch made all the difference! Thank you so much!

Ke
Review №21

Very pleasant staff, a bright, clean showroom, and an incredible selection of pianos!

Li
Review №22

Thank you Faust Harrison for the use of your fantastic concert space. I recently performed a well received violin recital at your location. The piano was gorgeous, the acoustics were great, and Sam and the staff are super accommodating and friendly. I love how welcome they made me feel. My pianist was extremely happy with the piano too. I am excited to return and play there again very soon!

Lo
Review №23

I am extremely happy with the service and the product that I received from Faust Harrison Pianos. I walked into the showroom to look at a digital piano. I was impressed with the showroom. It was very elegant. There was a very wide variety of pianos and digital pianos.I spoke with Sam Varon. I told him what I was looking for. He showed me an array of different pianos. When he brought me to the digital pianos that I was interested in, within minutes I knew that I was going to purchase what he had shown me. He was very knowledgeable about the product he was showing me. He played the piano for me and let me hear the different sounds it was capable of playing. He thoroughly explained what a hybrid piano is as opposed to a traditional piano. I loved it immediately. The sound was felt from within.I went home to think about everything and I made my decision immediately.Sam ordered the piano for me, and I have played everyday since.Thank you and him for this tremendous gift! I play everyday now.

Jo
Review №24

Recently, I enjoyed evening of music with my students at our studio recital at Faust Harrison Pianos in Huntington Station, NY. Piano provided was beautiful with great courteous staff members. The place is very well kept, clean, and spacious. I sent few of my students to visit the store to look for pianos. Their experience was very pleasant. As a pianist, the selection of piano they have is enough to make me get lost in the music forever there. Great place for piano with pleasant staff.

Ma
Review №25

Bought a fine baby grand piano here. We are so happy with our purchase. I know that this piano will be passed down from generation to generation in my family.The staff at Faust Harrison are great and they helped me find the perfect piano for my needs. They also are always available to answer any questions and always there if the piano ever needs servicing or maintenance.Would recommend 100% such a beautiful store.

Li
Review №26

We have been shopping for a piano for a couple of months. We didnt realize the significant differences between piano stores until we actually started looking for a piano. We finally decided to make our purchase at Faust Harrison Pianos in Huntington Station. Being that buying a piano is a huge investment we were turned off by other piano stores, which had high pressure salespeople with little to no knowledge about what they are selling. We later found out that the little information that we were given was mostly incorrect.Faust Harrison treated us in a professional and courteous manner. Sam, our salesperson, was extremely knowledgeable and helpful. He was very responsive to our questions and concerns. He even offered to play the pianos for us to help us hear the subtle differences between a few pianos we were considering. He offered us genuine advice and guidance without trying to steer us towards one particular piano. He sincerely listened to our wants in a piano as well as our financial considerations without trying to pressure us. Sam is a true asset to Faust Harrison Pianos. This was a huge decision for us and we left Faust Harrison feeling very confident and excited about our purchase. I would highly recommend trusting Faust Harrison Pianos in Huntington with your piano investment.

Ma
Review №27

This long island location is very unassuming and quite a surprise! Small outside but a lovely and HUGE showroom with gorgeous instruments downstairs. David and Sam are professionals who are wonderful to work with and I highly recommend Faust Harrison for all of your piano needs. The recital hall is beautiful, and Im looking forward to holding recitals here in the future. Many thanks to David and Sam!

Na
Review №28

A very pleasant experience in trading up my Yamaha Clavinova to an acoustic provided by Sam Varon on the very first day the lovely new store opened in Huntington Station. I was able to find exactly what I was looking for....and even though that piano was located in the Westchester store, I was able to see/play the same model before purchase. Delivery was prompt and friendly--the same team that delivered my digital 2 years ago and they remembered the apartment! Thank you Faust Harrison

Ja
Review №29

They are the official Yahama dealer for Lincoln Center. I got my Yahama grand because of their patented anti-humidity technology for their pianos. Sounds great. They deliver out of state.

Di
Review №30

PLEASE READ TO THE END!The most unprofessional place I have ever dealt with. They double booked us on the day of our recital where I had 300 people coming. They told us a half hour before guests were set to arrive. When I told them I even called the week before to confirm, I basically got oh well, mistakes happen. They were very rude and had a lot of people very disappointed. Thank God for Frank and Camilles down the street, who felt so bad for us that they agreed to stay open late to accommodate us and the kids got their day on the stage!Although all this really happened, the CEO of this company has taken full responsibility for the mistake that occurred and has done everything in his power to make it right. I have to take my hat off to a company like this that stands behind everything, even if they make a mistake. Josh Faust is a stand up guy and after his actions I wouldnt hesitate to use them in the future! There are not many people like this left out there and he is one I want to do business with!

Se
Review №31

Volume and choce of stock. Pianos waiting for music lovers on 110 Long island

Ki
Review №32

Recommended by my 6 years old sons music teacher, I went to the Long Island location today.Pro:1. They are official Yamaha authorized dealer.2. Easy parking3. Sales David was very knowledgeable. He patiently explains to me all I need to choose a piano. He was even patient and kind to my 3 and 6 years old who were playing between aisles of pianos. He came across so sincere. He didnt give me pressure as most salesman do. We chatted and he shared his experience as a pipe organist performer in Italy.4. Nice display room including basement. A small recital space in basement too. Good variety of floor samples to play and try on.5. Got a good deal for Yamaha B3. David did have to call manager Sam ( who was on vacation) to approve the low price.6. First in home tuning is complimentary. After that is $150 ea. David recommends 2-4 tuning first year and twice a year after that.7. Fast delivery. Bought on Saturday, piano can be delivered on Wednesday.8. 10 years factory warranty with Yamaha. Tuning not included.9. 10 years trade up program. If you buy another piano from them in 10 years, you can deduct the sale price of your existing piano. One condition: New piano has to be twice the price as your existing piano. For example, I bought a $5000 piano. In 10 years, if I want to upgrade to a $11000 piano, they will deduct $5000 off when I trade up. So I will get a new piano for $6000. Great program!Cons:??? Cant think of any!In conclusion, pressure free first piano shopping experience + great conversation with a wonderful human being + good deal on my piano= definitely recommend!!!!!

To
Review №33

I am very happy with my purchase. They are extremely professional. I live in another state and insisted to my wife that we buy our piano from Faust Harrison and have it shipped to us.

Ri
Review №34

We were very pleased with our experience at Faust Harrison, and with David, the representative who helped us. The selection is vast, and he worked with us to fit our needs and budget. He was knowledgeable, without being overbearing, and the whole experience was a pleasure. Very happy with our purchase, and with our piano.

EG
Review №35

Having been a loyal Yamaha player for 30 years, I went to Faust Harrison in Huntington and worked with Sam Varon on the purchase of my new Yamaha. I’m not an easy person to please but Sam worked patiently with me over a period of a couple of months and I am extremely happy with my new Yamaha AvantGrand model N2. Their showroom is beautiful and each piano is kept in tune and there is no pressure when you simply need time to check out many pianos. It was a great experience for me and I highly recommend Faust Harrison and Sam if you are looking for a Yamaha or any of their other new piano brands or rebuilt pianos.

Re
Review №36

I recently had my piano recital here and Faust and Harrison could not be better hosts! They were so gracious and accommodating from start to finish. Thank you Mr. Varon and the fine staff at Faust and Harrison for your first class service! We will be back

En
Review №37

The salesman was very patient and the delivery men were very professional. Nice piano and good price! Highly recommended!

g
Review №38

The only reason we went with Faust Harrison was with our experience with Sam Varon. He is knowledgeable, professional, personable, honest, etc. I can get a piano anywhere. Its bc of Sam that we went with Faust. No pressure. Just knowledge, kindness, and humor!

S
Review №39

Sam: I wanted to thank you again. The piano arrived yesterday safe and sound, and the delivery guys were great. In a season that can be wrought with frustration and vendors not following through it was a pleasure doing business with you and Faust Harrison.

El
Review №40

Great experience!!! It was a pleasure working with Sam Varon - Extremely knowledgeable and very accommodating. Highly recommend Faust Harrison Pianos.

Em
Review №41

Everyone was very helpful and professional, from Sam and Beau for scheduling, and the tuner Alex, Alex did a great job.

Ze
Review №42

Very happy with the piano I got here and with every aspect of the service.

La
Review №43

We purchased the Yamaha Clavinova CLP635 for our church (Merrick United Methodist Church), to replace an older piano for worship. The Clavinova is a definite upgrade and improvement to our service music. The tone is excellent, and the volume is easily adjustable for the size of our sanctuary. The entire purchase, delivery and setup went very smoothly. David helped me decide which model would fit our situation and budget, and explained all the features very clearly. His professionalism and helpfulness made this purchase very easy. I would definitely recommend Faust Harrison Pianos for anyone looking to invest in a quality instrument.

Br
Review №44

NOT FOR BEGINNERS! Very friendly staff though in a very nice shop, however I was severely disappointed that they didnt cater to beginner piano players as every piano is extremely expensive. How can you be a piano store and not cater to all players? I understand that they are a higher end store but to not even have a few beginner pianos at a more reasonable price in a store that is two levels was very disappointing.

Ha
Review №45

Yamaha Clavinova purchased from Faust Harrison Pianos. Showroom Administrator, David, he is such a great personality and he is very knowledgable. I really enjoyed doing business with him. He helped me select the model. He gave me good and sound advice. He took his time walking through the showroom and demonstrating the models. The delivery was made as promised on time. The piano, I got. So wonderful. My daughter loves it. Such a lovely experience.

pi
Review №46

On behalf of The Community Church of Syosset, NY, Id like to thank you for your professional, courteous and efficient service. The congregation is very happy with the Yamaha C6.

Ma
Review №47

Terrific service!

Ra
Review №48

I had a great experience - David really helped us find the perfect piano for our family.

Dy
Review №49

Great expernece. Fast and super. Price is right. Sam and the people working there are great!

Kr
Review №50

Thank you to Faust Piano Studios for the use of the beautiful recital space. The eVoco Voice Recital was spectacular and extremely well received. Thank you Sam Varon and Faust Harrison Piano Studios.

yi
Review №51

I bought Yahama GC2 for my daughter. This is my first time check out the Faust Harrison. I am so glad to announce that it s my great experience of purchasing the piano from Faust Harrison. The people that work there are very friendly and full of experience, too. Especially the manager Sam, very thoughtful gentlemen. Even came to store Before store opening to wait for our family to check out the piano. Thats how great service ;) We compared 3 different GC2, Finally we got the one that we really love. Thanks Sam. Your kindness is really touching our hearts. I highly recommend Faust Harrison Piano. Give 5 stars. Because your guys are. Pianos are!

Me
Review №52

Faust Harrison Pianos is an invaluable asset to the music community here on Long Island. I believe it is Sam Varons helpful and accessible personality that is the key component to the wonderful atmosphere you find at this showroom. Not only is this a beautiful place to shop for a piano, it is a wonderful place to give a recital. I have given both a solo and chamber recital, as well as several student recitals in their stunning recital space. There is always an amazing piano on stage and their staff, including the wonderful David Hairston II and Keith Hurrell, are eager to assist you. I have also had several students purchase pianos at this location and they couldnt be happier with their selections. Thank you Faust Harrison Pianos!!!

Je
Review №53

I just got the best digital piano and i am enjoying it!

ss
Review №54

Excellent people.Very helpful.

Information
100 Photos
54 Comments
4.9 Rating
  • Address:482 Walt Whitman Rd, Melville, NY 11747, United States
  • Site:https://faustharrisonpianos.com/long-island-piano-store/
  • Phone:+1 631-351-9000
Categories
  • Musical instrument rental service
  • Piano store
  • Musical instrument store
  • Piano repair service
  • Piano tuning service
Working hours
  • Monday:12–5pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Service options
  • Online estimates:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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