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Hearth and Home, Inc. Heating & Cooling
3351 W New Haven Ave #101, Melbourne, FL 32904, United States
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Hearth and Home, Inc. Heating & Cooling

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Ro
Review №1

Shawn and his team did a spectacular job installing my new A/C in Suntree showing up on time, cleaning up after, and in a workmanlike manner. Can recommend HEARTH & HOME unequivocally!

Me
Review №2

This company was from a referral. They have an awesome a/c maintenance plan. It’s a super value fir service twice a year. A message was sent ahead of the techs arrival. He was knowledgeable, he was experienced, and didn’t sell anything like parts or extra Freon. He even checked my insulation b/ I was complaining of always being hot in back bedroom.Nice to find honorable companies!

He
Review №3

They installed my a/c unit some years ago and I have used them since. They do my maintenance2x a year always fantastic service. No matter what they are right there to help Thanks guys. You know it’s a good company when the same employees are still there. Kudos to everyone.

Gr
Review №4

After shopping the competition hearth and home not only came in with a great price, but the BEST warranty, that is important to me because I live on the beach. They got my old unit to run for one more day so my wife and I could stay cool, and we’re out installing the new unit the very next day, so once we called hearth and home we were never uncomfortable again. Their team was professional and fantastic, and our new AC is MUCH quieter than our old, we used to have to always adjust the TV volume. A+ service!

Li
Review №5

Installed our new HVAC system 6 months ago. So far so good. First scheduled maintenance today and Sam was great! Thorough and efficient.

Ma
Review №6

Shawn was prompt and very helpful and knowledgeable. Super friendly and took the time to explain things and offer the best services to us. Not just take our money and go. I work in customer service and this was a great experience wish everyone was this nice. Thanks Hearth and Home and Shawn. Would highly recommend them.

Di
Review №7

Prompt and Professional! Repaired Outdoor Fire pit, have used them for over 20 years for both AC and fireplaces.

Ca
Review №8

I had Jeremy Sorum the Sr. Service Technician come to do my AC maintenance. He went above and beyond servicing my AC unit and educated me regarding routine maintenance. He taught me things about the AC unit I had not been told before when using another company for my AC at another home I had. I will no longer use the other company and will request Jeremy Sorum for all my AC needs in the future. Im sure he is a valued employee for Hearth and Home. He truly cares about his customers. Thank you Mr. Sorum. See you in 6 months.

Ha
Review №9

I called an Hearth and Home for an emergency situation for my 94 year old aunt. They came very promptly but recommended she get a $1,800 worth of repairs and parts. After getting a second opinion, all she needed was her Freon refilled which cost around $400. They were totally looking to take advantage of her age and our lack on knowledge on air conditioners to make extra money in an emergency situation. So disappointing. Due to this, she was without air conditioning in the middle of July in Florida for 4 days.

Je
Review №10

I had an employee (Jeremy Sorum) come out to take a look at a jacuzzi I purchase from Mr. Fireplace. He gave great service and was very helpful and friendly.

Bi
Review №11

We had our chimmey inspected by Jeremy Sorum. He was not only very profession by patient in answering and clarifying questions. Clearly knows his trade - very knowledgable. He is the type of professional that clearly shows he cares about his job as well as the client. Top notch!!!

Au
Review №12

Jeremy Sorum is a great technician! Was very impressed with his professionalism. He was friendly and got the job done quick for a reasonable fee. I would recommend hearth and home to anyone based on this experience. Thanks Jeremy!

Ja
Review №13

Jeremy Sorum did an excellent job fixing our AC. Very professional and helpful!

Ga
Review №14

Angel was excellent. I was overwhelmed with his knowledge and personal interaction. He deserves a big raise.Gary

Ch
Review №15

We have used Hearth and Home for years. Jeremy Sorum came today for our HVAC maintenance and he was extremely informative, professional and just really went above and beyond. In a time where it’s hard to find good service and trustworthy folks, we would definitely recommend Hearth and Home. Thanks Jeremy!

Ra
Review №16

I called because my A/C stopped working and less than 3 hours they had a tech out to access and fix my unit… I would highly recommend them for you A/C needs

Ro
Review №17

We had Jeremy Sorum as our Sr. Service Technician. He did a fantastic job. Jeremy was on time, extremely professional and gave us a number of great tips on how to keep our A/C running well.

Pa
Review №18

Jeremy Sorum came and checked out our AC unit. Id heard a funny noise and wanted to make sure everything was ok because we live in Florida. Jeremy was very thorough and professional. It seems the outside fan chopped up a frog. He cleaned it up and were good to go. Thanks Jeremy.

Th
Review №19

Jeremy and Steven were so professional the job was perfect I couldnt ask for anything more Im really happy and excited to have our new air conditioning

Gl
Review №20

Jeremy Sorum was very knowledgeable,professional and did a good job.

ra
Review №21

My air broke down on a hot day. They came same day, discovered the issues and came back the next and fixed it. Great customer service and very friendly.

De
Review №22

The service technician arrived on-time, wore a face-mask for safety and quickly, efficiently cleaned our dryer vent. He let us know where the excess lint was collecting (near the roof) and took a pic to show us. We were very pleased with the service!

He
Review №23

Showed up right on time.. efficient, courteous and professional.

Gu
Review №24

Jeremy Sorum was our Sr. Service Technician. He was very knowledgeable and serviced our hot tub. He was able to give me a lot of useful tips in maintaining our hot tub. I highly recommend him for any services to be performed.

Ka
Review №25

Great company! My A/C started acting funny and I started calling. First place I called still hasnt called me back and that was 2 days ago. Second place was Hearth and Home. Not only did a person pick up (and not the voicemail), but they understood my situation and arranged for someone to come out from the time I called to 6:00. Okay, cool. Technician shows up an hour later very professional and listening to my explanation. He looked all over and was great about asking questions and telling me what he was going to do or check. In the end, the parts and things that would be needed would cost more than a whole new unit. Technician got me an estimate and I slept on it.Next day (Friday), I visited the office. Wonderful space and friendly staff all around. We talked and the deal was right. They were honest with me about seeing if someone would come out over the weekend but at the latest Monday. I was overjoyed that the technician from before and another would come out today (Saturday). They arrived on time, were professional, told me what they were doing before they did, and overall treated me better than a customer.Hearth and Home is a wonderful company and I will recommend them to everyone I know. They are the tops!

Mi
Review №26

Repair of fireplace. First time, part was broken. Re-ordered. Jeremy Sorum did an excellent job. Very knowledgeable. Above and beyond the job. Very helpful. Only negative, too familiar meaning too much chit chat as if we had nothing else to do or no where else to be. But just trying to be nice. I’d rather that than the opposite.

Ti
Review №27

Hearth and Home is one of the best companies I have ever dealt with. I called the company for a new A/C quote based on a friend’s recommendation and could not be happier. The service manager, Rick, spent 1 ½ hours with me in my home on the initial visit, patiently answering my numerous questions (I had done a LOT of research on A/C’s and Air Handler’s so I could make an informed decision).Once I ask for their proposals, John, owner of Hearth and Home brought several written proposals for different BTU levels and SEER ratings for my review. I never felt that they were just trying to “make a sale”, but desired to install a good product and one that was best for our home.On the install day, both technicians, Robert and Harold were here early in the morning, as scheduled and WOW were they awesome! I was snapping pictures throughout the entire process so I could send them to my husband who was out of town. I was really impressed by their superb work and very visible dedication to their crafts.Robert organized and tie wrapped all the wiring on the inside of the air handler which will make it easier to maintain during the life of the unit. Additionally, everything he attached to both the air handler and the outside unit is organized and protected against weather as well as strings from weed-wacker! He also got some of my living room paint and painted the wall after he took the old thermostat off so it would have clean lines when he put the new one in! Can you believe that?Harold’s work was superb as well. He completely rebuilt the air handler box, and although it took a good portion of the day, never tried to rush through or compromise the quality of what he was building. He made a good, well built, sturdy, strong box. He not only put mastic on the outside of the box, he put it on the inside as well (and he used ¾ “plywood instead of OSB board – which was what the old one was built with); he also put it on the inside and outside of both the new supply and return plenums.After they finished the install, my garage was spotless. These guys were unbelievable!!I am SO happy I went with this company and have told several friends about my experience with them. They delivered exactly what they promised.If you are in the market for a new A/C or are looking for a company to provide a maintenance program for your old one, do yourself a favor and call Hearth and Home.

Ri
Review №28

Also installed hot tub. Very good, on time, and professional

Br
Review №29

Awesome service, great value, and overall great experience. The technicians, Drew and Willie, were professional, knowledgeable, thorough, and very helpful.

St
Review №30

They arrived on time..Installed our new A/C fast and efficiently...Staff are courteous and processing of documents is simple and easy...Their price is affordable..We will be pleased to refer them to friends and family.

Ma
Review №31

Jeremy Sorum was very capable and prompt. We would like to have him back to perform our a/c maintenance in the future.

Ma
Review №32

I needed a new AC for my mom’s house ASAP after the old unit failed. The rep came out and gave us an estimate and arranged financing….the unit was installed within 3 days. They were professional and on time.

tr
Review №33

Have used Hearth & Home since they installed an A/C/Heat system in 2014. Very happy with maintenance program and response to non-scheduled calls, even on weekends. Jeremy Sorum has provided thoughtful and thorough diagnoses of problems, and crafted a temporary solution to keep the A/C functioning during hot, sweltering days. And, office staff has been very accommodating and helpful as well.

Be
Review №34

The folks at Hearth & Home provided a good range of recommended options for new HVAC systems with different efficiency ratings and price points. They gave a quick turnaround and were courteous, efficient and responsive during all phases of the work. A job well done!

Ma
Review №35

Service was prompt, professional, courteous, and knowledgeable. Greatly recommend them for service and install.

Ro
Review №36

Called to schedule a appt for my parents house for final inspection.But we only talked to Tanya only.She sent Robert d out for our service tech.Robert did a great job and was very awesome.He also was very respectful and very friendlyWe wanna say thank you very much for coming out and servicing our ac unit.Thank you to tayna and the best service tech Robert dAlways well recommend in the futureThank you

Ch
Review №37

I highly recommend Hearth and Home for any A/c repair or system replacement. They have serviced 2 of my home systems for years and I can’t say enough good things about them. They always provide exceptional service and go above and beyond to alert me of potential issues before I have an issue.When my A/c recently shut off they came to my house immediately, flushed my drains and had my air back on quickly. Both Robert and Jeremy (techs) very knowledgeable and professional and patient with all my questions and concerns. Again, great company and service, highly recommend!

ca
Review №38

A nightmare scenario turned into a happy ending. AC was broken and unfortunately no one could do anything until monday. repair man was able to come out and restore basic functionality to Older AC unit, when newer unit was not available. guys came out on tuesday early and installed new AC unit quickly and professionally as well as new thermostat. now chilling -heh- with new AC unit and very happy.

Ba
Review №39

I’ve used H&H for three years and am always impressed with their level of honesty, dependability and quality of service.

La
Review №40

Service rep was on time, very thorough, cleaned up everything after the job and very professional !! He also wore a mask the entire time he was here !! Thank You for that.

An
Review №41

EXCELLENT!! I called Hearth & Home today when my AC stopped working. I am so glad I called them since the technician arrived within a few hours. Jeremy Sorum was the technician and when he arrived he looked at the AC unit and diagnosed the problem in no time flat! He immediately went to work to flush the system. The AC is running great now! Very happy with the outstanding work and timely service. I definitely recommend Hearth & Home.

Ja
Review №42

This is a great company to deal with! We bought a new unit about 7 years ago and bought the maintenance plan for it. It has worked great, and the couple of times we have had a funky problem with it we could call them anytime 24/7 and get ahold of someone to give us advice on it. This time, Jeremy Sorom came out to do the maintenance and he was super. Very informative and did a little extra for us with cleaning out the outside unit. (We didnt realize so much debris had gotten in it.) But, he cleaned it all out and gave us other advice, also.

Ro
Review №43

Called to have Unit looked at, heat was not working. Service Technician Jeremy Sorum was out same day and serviced my system and found the problem. He did a great job, very professional. Been using Hearth and home since I moved here in 2004, never been disappointed.

gr
Review №44

Thorough maintenance visit. Personnel were competent and polite.

Da
Review №45

Rick Salazer, Will and technicians were very professional every time I had to work with them. Communication from all were excellent, knew exactly what was going to happen and when. When I had questions or needed something done or explained to me, they were there. Highly recommend Hearth and Home to everyone.

Ca
Review №46

They installed a Mitsubishi ductless system with 3 zones. They were precisely on time, complered the install in one day and left no sign of being there other than a quiet system. All for a very fair price. They were completely professional and did everything they promised. No problem recommending them.

Ca
Review №47

One of the finest companies and always on time and polite. I love this companys service and attitude. Glad I found them. They are very trustworthy

Do
Review №48

6 month preventive maintenance

Lo
Review №49

Courteous service and we will be using them again.

Ba
Review №50

We just purchased a new spa from Mr. fireplace.They took away our old spa and brought the new one exactly the time they promised. They also send someone over to help us understand how it works. Dan was a tremendous help to us through the whole process and Dan and Rob really know their stuff. We appreciated all they did. We love our spa. Also Greg who sold it to us was very informative and professional.All around great company.

K
Review №51

My AC decided to stop cooling this (holiday) weekend. I contacted Hearth and Home and requested their senior technician Jeremy Sorum. I have used Jeremy for years, even before he joined the H&H team. He has always been professional and knowledgeable and able to identify and resolve my problem expeditiously. Over the years I have come to have a high level of confidence in his work and will not hesitate to call him whenever the need arises.

Tr
Review №52

We installed cooling and heating system and Jeremy Sorum showed up and showed us a cooling brand and after we accepted it, he try to sell us lower brand and I said no. Then after 6 month, we had warranty called and he try to sell us maintenance service for $180 and after I said no and ask him a question he yell at me. So I let him to finish his job and left. Please do not let him in your house. Jeremy Sorum think that you do not know anything and can trick you and sell you high price AC brand. The lady owner was informative and nice to us.

Ma
Review №53

We purchased our AC unit here and couldnt be happier! Unfortunately, it had problems twice (NO FAULT OF HEARTH AND HOME) and both times they came out immediately and got us back up and running as soon as possible. Jeremy Sorum was just here to do the routine maintenance and as always professionally explained what he did and what kind of condition our unit is in. I never hesitate to recommend them to our friends.

Ro
Review №54

Hearth & Home was very responsive and sent Jeremy Sorum to our house the same day we called to service our air conditioner. Jeremy was terrific and knowledgeable, and took the time to explain everything he was doing - a real PRO! Thanks Hearth and Home and thanks very much, Jeremy!

Bo
Review №55

I chose them to install a new system in my home. The price was reasonable and the process went smoothly. The installation of the unit was very well done. They have been fair and responsive.

Ri
Review №56

Jeremy just finished installing a new blower motor in my air conditioner. Very pleased with this technician and with the office personnel I spoke with. Hearth and Home earns 5 stars in all categories.

Bo
Review №57

Jeremy was our technician for installation of a new coil on our AC system. He has been our tech on a couple previous occasions and has always been courteous, knowledgeable and very efficient. We have been pleased with his work each time he has been to our home. Our new coil was installed in a very neat and efficient manner. He always makes good suggestions and looks to improve our equipment whenever possible. He does a very nice job overall and gets three thumbs up from us.

Al
Review №58

Ive been using this service for 2 years now and I could not be happier. At first, I thought it was pricey, but they give discounts to continued clients and the service is worth every penny. They are very kind and they explain every detail to you, without being condescending. Really grateful for their service and the lady who answers the phone is knowledgeable and patient. I would recommend ten times over. Its nice to feel like your service provider cares about your home and its needs.

Bi
Review №59

I had Jeremy Sorum as my tech and he was very professional. He cleaned my chimney and inspected it for me so I could have a fire come christmas morning! I would absolutely recommend him.

Do
Review №60

Hearth and home always calls me to remind me to do my air and heat service on my air conditioning unit. They are always punctual and on time. I’m happy with their technician Robert (whom I always request). They are always understanding to your financial situation and try to make things as easy as possible for you. I will always use Hearth and Home, Heating and cooling and so should you!

De
Review №61

Our Service Technician, Jeremy Sorum, was so good. He was so knowledgeable and was able to answer my questions and give me the information I need to use and maintain our fireplace safely for years to come. He was also helpful answering questions I have about potentially converting our wood burning fireplace into a gas fireplace one day. Awesome customer service and excellent care and concern for my home. Great experience Jeremy! Keep up the good work!!!

Da
Review №62

Jeremy Sorum Sr. Service Technician was a pleasure and I highly recommend him .

Mi
Review №63

Had a great experience with Hearth and Home! I’ve had multiple HVAC professionals look at my system before and none of the things they tried fixed the entire problem. However, Jeremy Sorum was extremely knowledgeable and professional and was able to pinpoint my exact issue as well as pointing out a few preventative maintenance things that everyone else failed to mention. So happy I called Hearth and Home and you will be too!

Mi
Review №64

Bought a jacuzzi a year ago, very therapeutic for my back. Had minor service recently. Jeremy Sorum Senior Tech came out to take care of the issue. Jeremy was very professional, technical and easy to talk to. Recommend him and Hearth & Home.

Ta
Review №65

This is the best company of any kind that I have ever dealt with! The owner, John came out to give us an estimate and then scheduled us the very next day to install. They were very professional very nice and full of information. The new compressor had a small leak which was fixed and I was happy. My system is great, coolest my home has ever been. The next day they came back to put my grills in for my returns and the owner called them to tell them a new compressor was on its way to install. Even though everything was perfect he wanted us to have a new one since the one they had installed the day before had the little leak from the manufacturer. Another company probably would not have done that. If you are in need this is the company to deal with.

El
Review №66

We have been using this company for years. We do so because they are always nice, competent and come when they say they will. We remain loyal to companies that treat us right and this is one of them.

Ge
Review №67

I have an old A/C (2008) at a beachside location, installed by Hearth and Home. This is amazing considering the salty air at our location. I have been on an annual maintenance contact throughout and they have kept me running on such an old system for a reasonable price with prompt and professional service. If major repairs were needed, they handled the paperwork without any problems with the warranty provider.

Pa
Review №68

Tech Jeremy Sorgum was very knowledgeable and efficient when he performed my A/C maint. work. He explained what was needed and showed me what to do to avoid any future problems that could occur. I appreciated his help. When I need any future service I will ask if he is available and request his service.

Ma
Review №69

Called with an issue, Sam came out within 1.5 hours of me calling and was very knowledgeable and quick to help with my issue. Unfortunately I have to replace the whole unit due to it being very old and having a leak. Very satisfied with the tech. No run around straight to the point and didn’t try to sell me parts to fix a larger issue.

Ja
Review №70

Purchased a j315 hot tub. Dan was very knowledgeable and answered all of my questions I had about the tub. He even showed up to my house on the date of the install to ensure everything went smoothly while setting the tub in place. The two other installers were friendly and efficient in setting up the new tub and explaining to me how everything works. All in all I am very satisfied with their services.

Ga
Review №71

My family and I were without AC overnight. Called so many places and no one was able to come out. Called Heart and Home and they came out within less than 30 min after our phone call, found the problem, fixed it same day and now our AC is working perfect. Thank you Robert for being so quick and helping my family.

Bo
Review №72

Willie was very thorough with his inspection

Jo
Review №73

The service person was on time, very nice, had all the equipment out and started within 10 minutes of arrival.This was a laundry dryer vent issue and it was very clogged.When he finished it had been completely cleaned out, cleaned up and job done.I highly recommend this company.

Da
Review №74

I hired H&H to do an annual maintenance and cleaning of my wood-burning fireplace. The technician showed up on time and was very nice and got right to work. When he turned on the vacuum cleaner to begin cleaning, the filter was not in place which led to my fireplace soot being deposited throughout my entire home. I was in disbelief! The technician was shocked and very upset at what had happened and was very apologetic. He promptly called his office to let them know what happened and seemed very upset by the incident. I had just paid to have my house cleaned two days prior and was not happy. He was kind enough to offer some compensation which was not my goal nor expected but was appreciated.. A very simple cleaning & maintenance call turned out to be a huge mess for me.There was no offering to clean up the mess.I understand these things can happen but I would highly recommend that prior to turning on any equipment that has a filter be checked prior to the actual cleaning to avoid this happening in another customers home.Overall, it was a pretty disappointing experience.I would like to make an edit to my original post: the manager of the store called me later in the day to let me know the owner felt bad about what occurred and offered me a full refund on the service. I did let her know that that was never my intention to get anything for free but was about the poor experience overall. These are nice people and I realize things happen. It becameobvious to me that good customer service is important to them therefore I would give them a try in the future. Thank you Home & Hearth for your acknowledgment it was very much appreciated.

Am
Review №75

I am changing my review today from my previous 5 star. I was highly disappointed in the Annual Maintenance that I received. I understand that we have signed the paper agreeing that it was satisfactory and I am asking for nothing in return. I just want to let people know that they need to ask what will actually be done at the annual maintenance. According to their website it includes lubricating moving parts, cleaning and adjustment of blower components, checking thermostat settings. I also assumed that there would be cleaning of condenser coils as every other company offers that. I take responsibility for not verifying what exactly was to be completed. I was informed that cleaning is not part of the annual maintenance and that no other company would be doing anything more. Essentially annual maintenance is just a check list that they mark that they completed things. I was not home during the time it was completed but my father was. He said he did not check the blower and only made recommendations on an observation of a vibration (which we mentioned when I ordered the maintenance) He said looking at the blower wasnt part of maintenance. He removed the washable filter on the air handler in the garage and told us to only use the one on the air return near the ceiling in the living room. He never looked at what was up there. Also even though R410A was marked on our paper my dad was told it was R22. The technician did respond to all questions that were asked and was very polite and professional. The company was definitely responsive to follow up on if we wanted a new unit that was quoted installed and if we can move forward.

Na
Review №76

Jeremy Sorum came out to our house today to do a regular maintenance for our air conditioner. He really took his time to service it and went above and beyond to explain how to maintain it. He is a great technician, very knowledgeable. We will definitely ask for him next time.

Gr
Review №77

This is a GREAT company to work with. They are very attentive and well-informed about the products they sell. The sales staff did a great job with no pressure. Jeremy Sorum did an outstanding job in giving us service!! I highly recommend him and the company!

Jo
Review №78

Hearth and Home installed and has serviced my units for 7 years and Ive recommended them to my friends. Ask for Jeremy Sorum, hes complete knowledgeable just a nice guy.

Da
Review №79

Great informative

Sh
Review №80

Guys were professional, helpful, and personable.

Br
Review №81

I have been using your company for a few years and have been very pleased with the service and the quality of the technicians. My unit was serviced today by Jeremy Sorum and he was very professional and I wanted to provide a positive review for him.Thanks

Sa
Review №82

My entire experience with this company has been positive. Today Sam (yes, another Sam) came out to perform semi annual maintenance to ensure the A/C is working efficiently. Sam did a thorough job of checking the unit inside and out including making sure the drain line was clean. I can highly recommend this company. They are family owned and the employees take pride in their work.

Ca
Review №83

Called Hearth and Home after seeing very positive reviews online. They made appointment for the same day between5 and 7. Sr. Service tech J. Sorum arrived at 6pm.Very professional. Showed me exactly what was wrong with my HVAC and fixed the problem quickly and also took the time to show me how to maintain my system. Will definitely use Hearth and home again in the future.

Ri
Review №84

Beautiful showroom and friendly knowledgeable staff. A must see.

Ki
Review №85

They replaced my air conditioner. Considerate and caring company. As always very informative on how to keep my new A/C new and running well. Preventative measures to keep it from rusting. Thank you.

Ka
Review №86

My AC broke on Saturday Memorial Day Weekend. I called Hearth & Home around 10 am, the nice lady said someone would call me shortly, within 15 min Robert called and said he was on the way and would be there within 30-45 min and he was. He was extremely nice, professional and most important knowledgeable. He showed us the problem, walked through what he could do to help us through the weekend and checked out the rest of the unit.. it is a 15 years old- we knew it needed to be replaced. He gave us options on replacing, fair pricing and then fixed ours with new motor and Freon so we could make it through holiday weekend. He was back out on Tuesday with Harold (I requested him through the office, because he is very knowledgeable) they were here all day (10hours) he took the time to explain everything to me on how to maintain, new thermostat and they cleaned everything up better than when they came. I could recommend a better team. You hear bad stories about some AC companies, but I did research and by far the best pricing, best service and they gave me the unit that meets my needs.

Pa
Review №87

Jeremy was wonderful! Very knowledgeable and helpful!

ri
Review №88

Today, Jeremy Sorum repaired our ac unit and replaced hardware as required and he did a fantastic job. He was very professional and really detailed about his work. He is a credit to your company and should be highly respected in the industry. He deserves a high five!!!!!! Thank you again Jeremy Sorum.

ph
Review №89

Hi my name is phyllis price and i just got a new ac system from Hearth and Home .fantastic service great price. Highly recommend

Wi
Review №90

A fantastic, first time service experience with this Hearth & Home on April 8, 2019. Not only the initial request to the main office for a total A/C checkup before the summer months, but because of the best A/C Technician in the business.... Jeremy Sorum. Had been using another Heating & Cooling company in the past solely since Jeremy was located there......NOT anymore!! Ive followed Jeremy to Hearth & Home and will continue to be a loyal customer of this Hearth & Home Company. You CAN NOT get any better reliable, trustworthy service than this!!!

Li
Review №91

After a nightmare experience with another company, our neighbor recommended Hearth and Home to us. So glad we gave them a try. They were professional on every level of the business from the people who answer the phones to the technicians who actually perform the work. One technician in particular, Jeremy Sorum stands out for his level of service. Friendly and very knowledgeable, respectful of our home (he wears shoe covers and cleans up any spills that may occur) and very experienced and efficient at his job. Thank you Jeremy for always making us feel confident that we chose the right company.

Do
Review №92

Thanks to Jeremy. He is professional and very knowledgeable. He diagnosed the issue with our A/C quickly. We have used Hearth and Home for several years. Recently we had problems with our A/C, and the Hearth and Home technician, Sam, arrived at our house on time. He quickly diagnosed the problem, and assured we had A/C over the holiday. We are loyal Hearth and Home customers.

P
Review №93

We are new to the area and we called them to inquire about service/service calls for our Spa. We were able to make an appointment right away. The technicians isolated the problem ordered the part, installed the part and we are up and running 100%. The whole staff was excellent to deal with and the costs were reasonable. We would recommend them Highly. Thanks Again!

St
Review №94

From the moment we walked in the door we were treated like royalty. We were shown the different models of spas. We discussed the pros and cons of each type. We hen looked at grills and settled on a Summer Kitchen. Everyone was so nice and welcoming. Other merchants could really take a lesson from Hearth and Home.We liked this company so much we are having them install our new air conditioning system.These are nice people with whom to do business.

Be
Review №95

Jeremy was fantastic! Very personable, knowledgeable, helpful; took his time, explained a few different things to me; TERRIFIC!!!! Updated review: Jeremy Sorum just did the semi-annual servicing of our HVAC system; once again, he was absolutely super! Have recommended him and this company to others!

Br
Review №96

We were being proactive before we had any major issues with our AC unit.We got several estimates, We went with Hearth and Home even though they were not the least expensive. John was great to deal with and explained everything in detail. The work was done as promised and the crew was great also. I highly recommend Hearth and Home,Brian Jordan

Ma
Review №97

They cleaned and inspected my fireplace. I expected a big mess but they were very careful, put drop cloth down and left everything as they found it.

se
Review №98

These guys are here for you. They know what they are doing and both times we have needed service, it was taken care of very timely. This last time, Sam came out and took the time to explain the sutuation with our AC and pointers on how to maintain the water line.Overall, really great, professional, and personable service.

Ga
Review №99

They put a new unit after years of trying to keep her old one running. Experienced technicians including John Sam and others are prompt and efficient. It was good to find and honest HVAC company.

Be
Review №100

Technician was great, pleasant and professional. However, too pricey! They charged me $129. For 10 mins of work . My pilot went out but we couldn’t figure out how to ignite the pilot. The Tech. Did in 2 seconds. Still had to pay $129. 😯

Information
24 Photos
100 Comments
4.8 Rating
  • Address:3351 W New Haven Ave #101, Melbourne, FL 32904, United States
  • Site:http://hearth-home.com/
  • Phone:+1 321-253-5555
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Veteran-led:Yes
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