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World Truck Towing & Recovery, Inc
3170 Ridge Rd, Medina, OH 44256, United States
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World Truck Towing & Recovery, Inc

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St
Review №1

Rhett was highly skilled and professional, getting my car onto the flatbed from a technically challenging position with ease. He showed up earlier than estimated. Couldnt imagine a more satisfactory experience.

Be
Review №2

Im so glad I called Danny Underwood at World Truck Towing & Recovery. As you can see from the pictures, the foot from my driver side landing gear had totally rusted out and fallen from the bar that held it as well as the post that cranked it up and down. I was completely stuck because the post was too long to be extracted and I could not continue on my run without risking great damage to my trailer, my tires, the road, and other vehicles.Danny got out to me promptly, came up with good solutions and quickly did the welding necessary to get me back the last 220 miles to my home terminal and enjoying my weekend. Everything was promptly professionally and courteously executed. I would confidently recommend World Truck Towing & Recovery and Danny Underwood.

Jo
Review №3

How can you give a company a quote over the phone, too repair a tire and when you send invoice its 3 times that amount. Will never use this service again!!!! I do not recommend this service!!!! Tremendously over priced. you should give accurate quotes not false information.

Aa
Review №4

They will get the job done. Whatever the job is. One call does it all.

Ni
Review №5

We had a great experience with World Truck. We had a difficult situation in our driveway with a lift truck that got stuck and Tim had just the right truck and attitude to help us out! He was professional, knowledgeable and friendly. He came out very quickly and really made a stressful situation go very smoothly. We highly recommend them!

Wh
Review №6

Great service! Quick and reliable.

Ry
Review №7

World Truck is a First Class Company. Our dealership had a emergency and the Owner himself and his employee arrived within 2 hours. He picked up the boat safely. World Truck is a professional company that cares for the client. WWW Boat Services, Inc. has nothing but good things to say about World Truck! Keep up the good work! World Truck has FIRST CLASS EQUIPMENT. THANK YOU! WWW Boat Services, Inc. Ryan Kraft (President)

Je
Review №8

This is one great towing company,,, I broke down on I 80 toll Road To add to the misery to it I have just come off being broken down at home for 4 weeks.We call world truck towing and recovery I was feeling really bad They sent out a driver his name was Cory one of the most pleasant persons Ive ever met I guess he could tell I was feeling pretty bad, he was so upbeat and put everything in a different perspective when they drop my trailer off at the yard I met the shop guy I cant remember his name but he was the same way.I guess this is the manner in which they work at this company, So professional and hospitable and you can tell it was truly organic, the way these people are thank you very much Corey and world truck towing and recovery

Pa
Review №9

He arrived very quickly, was super nice, quick and efficient! Very considerate about protecting the car. Highly recommend! Thank you!

ge
Review №10

Dont call this company if you need their services! I called them for road service to do the computer diagnostic services on my truck. They came and spent a half hour on my truck doing the diagnostic, and after they finished they didnt find out anything that was wrong with my truck and didnt give me any information on what to do. They charged me for $437 when they were only 8 miles away from my truck. When i called the manager and asked why they charged me so much for a half hour service, he told me that the computer cost $7000 and that services werent free. I didnt expect it to be free, BUT i was expecting a reasonable price for just half hour service.

Vi
Review №11

This company was very responsive in my time of need. The driver was courteous and professional. I would definitely use them again and I highly recommend.

Pe
Review №12

Five star service at five star prices.I recently purchased a trailer from a Medina sales company. I had 20 miles on the trailer when a brake chamber went bad. world trucks convenient location was on the way. I called ahead, backed right up to the door and he was on it ! It took longer to get the attention of the office woman to pay the bill. In and out 30 mins total, 248.00...the trailer sales were happy to reimburse me, but they were only going to give me 50% . They said because I paid double what it should have cost for a 30/30 chamber repair that took 20 minutes. IDK live & learn.

Jo
Review №13

Late service..only12miles from where i was down..gave them vin number of the truck and yet the service guy came without air bag so they can charge me more miles and time service!..End up paying for air bag drive replacement $750!!!!!....Outrageous!..Stay away from them!!!.....and after i posted my review you have no shame to responde with a lie..i was there!!!..you werent..so you have no shame ..just to protect your business image..but i guess now days is what it matters most...image and money!..God bless!

Ak
Review №14

Very dishonest company and awful service. They will set low price for you by the phone being polite and telling you they accept credit cards. But after they towed your truck they wouldnt unhook it and would give you invoice with price 400$ more then it had been set. After dispute they decreased the price for 200$, but not more. I even had to call police, but it took too long for Very dishonest company and awful service. They will set low price for you by the phone being polite and telling you they accept credit cards. But after they towed your truck they wouldnt unhook it and would give you invoice with price 400$ more then it had been set. After dispute they decreased the price for 200$, but not more. I even had to call police, but it took too long for them to come. So when I decided not to spend so much time and to pay they said that they didnt accept credit cards.They said that it was not their problem that I didnt have any other payment options and that they firstly told me that they excepted credit cards. Also they threatened that they would charge for each minute tow driver was waiting while Id be looking for cash. These all process was accompanied by rudeness, insults, curse from the owners of the company (a lady that was bragging she was a daughter of company owner).Im so sorry that I got it hard way so my advice is try another company.

Ro
Review №15

World truck has great towing service and great people working for them Ive always always had great experiences with them and recommend you try them

Ju
Review №16

These guys definitely know what theyre doing. Easy to work with too.

Ni
Review №17

I didnt use em, but their lot is dirt, and is very slick during wet conditions.

To
Review №18

Very good service will use again when the truck is down. Thank you to Tim, Casey, and Fred.

Im
Review №19

Rudest people I have ever met don’t ever use them

Om
Review №20

Really expensive and did not fix my problem, and then threatened me with calling DOT and tow my truck when complaint about the price vs to what they did., i would not use their services again.Be aware

Az
Review №21

Don’t call this place .......never ever

Ch
Review №22

They do alot of business. They picked up my van after it was totaled...

Gu
Review №23

Very helpful and friendly.

St
Review №24

This place is a rip off...

Ro
Review №25

Crater filled dirt / mud lot filled with wrecks.

On
Review №26

Great

Br
Review №27

Outstanding

Me
Review №28

Trailer air bag will cost you $500. Twice road service.plus around 4 hours. Very slow moving people. Dont know where to start

KD
Review №29

Quick and helpful

ri
Review №30

Very friendly

Ke
Review №31

Theres a lot of shady tow operators. Im always skeptical of towing companies, had a radiator go on my semi, limped to their location. Asked to drop my trailer for a day or 2 was told no problem. Decided against them doing my work because of poor reviews. Went back to get trailer, some tow operator acted like I was stealing my trailer, they charged me $50 a day storage for trailer. 2 days and a hr equals 3 days. Wow. Never disclosed there was a storage charge, just bent me over. Stay away from this shady place.

Information
51 Photos
31 Comments
3.8 Rating
  • Address:3170 Ridge Rd, Medina, OH 44256, United States
  • Site:http://a1worldtruck.com/
  • Phone:+1 330-239-1046
Categories
  • Auto wrecker
  • Auto repair shop
  • Towing service
  • Diesel engine repair service
  • Trailer repair shop
  • Truck accessories store
  • Truck repair shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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