user
Heidis Towing Inc
4812 Windfall Rd, Medina, OH 44256, United States
Appearance
Heidis Towing Inc

Comments
Er
Review №1

I got my golf cart stuck in a sludge pit in the backyard. Called Heidis Towing and they came out in 15 minutes. Both Genes were very friendly and helpful. They were able to get my cart out of the pit in a matter of minutes. I highly recommend them for any towing needs. I will definitely be calling them if I need help. Thanks for the help!

Sk
Review №2

Gene made one of the worst nights not so bad. I couldn’t imagine what we would’ve done had he not showed up to help me. On personal time Gene went all the way back to his house to get his truck and help me out. After a pain of trying to get my lug nuts off because they swelled, we were finally able to get the spare onto my car and go home. 2 hours worth of a flat tire is not fun. But it would’ve been significantly longer had Gene not been there to help. Genes card will be kept in my car at all times.Thank you again!!!

Br
Review №3

They are very helpful and efficient. Also very personable. We didnt have to wait long for them to arrive. This is the 3rd time Ive used them and will continue to use them

JA
Review №4

I own a local trucking company and on many occasions they need jumped after sitting in the lot. I live in Dayton Ohio but my trucks are located in Medina so its not feasible for me to get them jumped in a timely manner. I had been using another repair company that offered mobile service for my jump starts. Someone recommended Heidis Towing to me so when I needed a truck jumped I gave them a call. Not only were they quicker than the previous company they were quite a bit cheaper too. Since we have started using them we have used their services a few times. Always professional, courteous and on time. When they say they will be there they will be there. My only regret is that I didnt start using them sooner. If you need a tow, jump start or any other service they offer I have dont think you can go wrong with them. I highly recommend them. And Ill be sure to pass the word along to the other contractors that we work with if they need the same services.

Kr
Review №5

The best father/son combo. They were so so so friendly and nice. Opened my car without a problem!! Will definitely save this phone number and use for ALL future use.Thanks guys!!!

An
Review №6

They helped me out of a ditch on I-71 soon after I called. They let me warm up in their truck and drove me to the local Bob Evans. They offered to buy me a meal and they let me eat with them. Some of the friendliest and nicest people I have ever met. I would highly recommend!

Cl
Review №7

We got stuck in a ditch and Heidis Towing Inc came so fast and helped us right away 😀 I give them 5 stars there service is amazing. Highly recommend

Ke
Review №8

This company made the worst of times, turn all the way around with kindness and some compassion. Im at awe with the service i have received from Heidis towing service and thank them for all they have done. 5 stars all the way across the board. Thank you

Wh
Review №9

Stuck on the side of I-71, they came quickly and were able to tow to our garage 60 minutes away. They were extremely helpful, personable, and professional. They wouldnt leave us until our other ride arrived and let us stay warm in their truck. I highly recommend this company.

Te
Review №10

You pay for what you get. 24 hour service with Extreamly Fast response time got to me in 35 min. They charge $135 per tow plus tax doesnt matter how far cause its a extra $3 every single mile towed. Paid with credit card with a card reader adding a $10 card fee. Bringing my total to $238.05 for a 26 mile 1 hour tow. Thank you again.

Vi
Review №11

Quick response nice and professional ☺️

Lo
Review №12

Gene from Heidi’s towing showed up quickly to help me get my keys out of my truck. As a professional dirt bike racer, time is of the essence, and Heidi’s knows that’s important. The driver Gene showed up in less than 10min and was quickly able to get me on the road again. If you want a professional company with outstanding service, this is a no-brainer choice. Call them for any of your emergency roadside needs! Thanks Gene / Heidi’s Towing!

M
Review №13

Geno and Geno Jr were the best, called actually not for a vehicle to be towed but for help loading a standby generator and they were all for helping anything they needed to do. Called and they came in 20 minutes fast friendly professional. If you need anything towed or rigged up call these guys! The best hands down

Ri
Review №14

They were so helpfull. We didnt know how we were going to handle the whole situation but they helped from moment we called them. They took great care of our car and got all of us home quickly. We strongly suggest them if you ever have auto problems of heaven forbid are involved in an auto accident like we were.

Ra
Review №15

Very considerate caring and helpful because I had no clue where I was. And they helped me find a hotel to stay at for the night also. Told me where to find food and all around friendly and helpful! 😊

Kr
Review №16

Very pleased with the service and very quick! Highly recommend

ch
Review №17

Needed these folks today, and they showed up in a jiffy. Polite, concerned about my father who overshot a parking lot, kind and efficient. They went out of their way to make us feel like we were there only customers, and stayed until not only the job was done, but my father was feeling better. Gracious father and son duo. Cant go wrong with this outfit!

Ch
Review №18

These guys are great. Fast response and reasonable prices. They go the extra mile.

An
Review №19

Gene It was very professional and time very reliable company to deal with

Ch
Review №20

Awesome group of guys! Very fast and incredibly reliable! No one has better service and better prices, highly recommend!

Ro
Review №21

Thank you Gene from Heidis Towing! The starter on my SUV went out and he showed up super fast. Was easy on my car getting it on the flatbed and gave me a ride to the dealership. He was so nice and professional. I will always recommend Heidis to anyone who needs a tow!

Sc
Review №22

I was mowing my front yard. I went to mow the back yard. My tractor got stuck. Used my SUV to push it out. Tractor out, SUV buried in mud. Gene from Heidis Towing was sent out. At 9:30 P.M.! Gene showed up and with some magic, and new tow truck pulled me out of the muddiest mess I have seen. Gene was REALLY Nice. Great guy. Really knew his stuff. This wasnt an easy tow. Gene was extremely concerned about the car. When I say that I was stuck, I mean it was bad. Genes a real pro. Very concerned. If you EVER need a tow truck for any reason, call Gene first. Dont make him your second or third call. Gene is where you start. Youll be really glad that you called him. I promise ! Highly recommended. Ü Thanks so much, Gene !George G. ( buried in the yard )Fixler Rd.

Pa
Review №23

This company goes above and beyond. Very helpful and courteous. I was stuck in a grocery parking lot with 4 kids in the car and $300 worth of groceries in my trunk when I noticed my car had a completely flat tire. They headed out immediately and fixed it right up. Excellent service!

Br
Review №24

We had a tire blow out on 271 at night. We had both OnStar and our Insurance 24/7 help line trying to get us assistance. Ended up calling Heidis on our own and they were there in 15 minutes. they worked with our insurance for payment. Extremely professional and efficient. Highly recommend!

Er
Review №25

Prompt service, worked with the mechanic so we could pay next day. Great service.

Sh
Review №26

Very friendly and fast service! Thank you

Ma
Review №27

Heidi’s towing is the towing service that you can always count on. Short wait times, 100% reliability, And a super friendly staff. When you’re in a pinch and need to get out of it don’t hesitate to call Heidi’s towing every experience is a great experience

Co
Review №28

SUPER fast response time! Both Gene and the other owner provided excellent customer service, and built a genuine rapport with me. Every company in this industry, and others, should seek to emulate such a high standard of service for their customers.

Ca
Review №29

The only company who was willing to come ASAP. and when they got to my car, they helped me fix it. Even though it didnt need towed anymore, I was still willing to pay because my car means that much to me but they gave me a t-shirt so I didnt pay for nothing. these guys were great, and Im calling next week to get my other car towed home!!! From now on Im always a Heidis Towing customer!

Sa
Review №30

Terrible company . they are wolves in sheeps clothing . crooked and they hild personal item unroll you pay which they can hold vehicle but not personal items. Yep call Valleyview towing I stead

Da
Review №31

Excellent timely service, very helpful beyond expected service needs. They just became my go to towing company.

Ma
Review №32

I had a small accident that led to my steering wheel locking up and ending up in the middle of two roads of traffic totally stuck - gene from heidis showed up super quickly, helped me to calm down, checked out my car, and then the next day his dad followed up and helped me through the process of getting my car fixed! The nicest people with the best customer service!!!!

Co
Review №33

Awesome experience in a bad situation when we needed a extra hand with a belt and pully put on gene? Was there no hesitation thank you so much!

ra
Review №34

Extremely nice people, the kind who smile even though they just got called out at 11 pm. Made light of bad situation and even got tshirts! Which at first I was like eh theyll probably only give extra larges... But, actually they had all sizes ( preshrunk and soft) So I mean if you have to get stuck in a cemetery while trying to turn your car around and have a cop come ( luckily a very nice officer who was very helpful).... Its nice to have a t shirt to show for it later. No damage to car, no ticket, and on time at work this morning! Genuinely good people all the way around In this situation!

Yo
Review №35

Great service. A nice family business.

Ch
Review №36

Gene Jasinski just did a tow on my 2006 Hyundai Elantra... In and out and got me to the dealership I needed to take my car to! Did an excellent job and very quick to the call! Very Professional, polite, CLEAN, and courteous guy. I will HIGHLY recommend him to any one in the area! Great Job Heidis Towing Inc.

Ca
Review №37

Great experience with this company. The guys were extremely friendly and showed up quickly to tow my car. Thank you!

Ke
Review №38

Very professional & reliable. Excellent response time.

Bl
Review №39

Had an amazing experience with the people who pulled my car out of a muddy ditch. Very friendly, quick response and were able to make the best of my situation. Cant argue with the price either!!!

Ja
Review №40

The tow truck driver was polite and did an awsome job. Will use again in a heartbeat.

ak
Review №41

I am extremely grateful to this man for helping my son and for being so kind. He even trusted that we had insurance and did not charge at all and told me right away that the insurance will take care of him.

Od
Review №42

Its a nice place run by nice people. they have the proper equipment to transport a motorcycle and they picked my ducati up when it broke down. thanks guys

Ch
Review №43

Very professional and personable service! Quick response time and very knowledgeable!

jo
Review №44

Did not mention price until we were on the road. charge $156 an hour. Also charged the mileage higher than the distance of tow, only 5 mile

Da
Review №45

Excellent Service. They arrived in 20 minutes when the other places I called had an hour or more waiting time. Very prompt and professional.

Ro
Review №46

Great, Fast, Friendly Service at normal pricing ! Gene came out and offered great service, help, and advice. Thank you and will pass along referrals!

Ro
Review №47

HORRIBLE SERVICE!!! EXTREMELY RUDE AND UNPROFESSIONAL!!! I will NEVER use or recommend this company to anyone. I was treated very disrespectful and heavily overcharged. They towed my car ONE MILE and stored it for sixteen hours. When I called to retrieve my vehicle, the person I spoke to on the phone - whom I believe to be the owner/operator - was extremely rude and informed me that my bill came to $193.00 !!

Ro
Review №48

Im a veteran and not only did i get a discount they showed so much compassion for me that on the drive away i bursted into tears, realizing there is people who still care. Hiedis towing deserve all they business they want😅

Br
Review №49

Always a pleasure doing business with Heidis Towing! Very quick to respond and always professional!

J
Review №50

I just had a disaster of a day....I had a towing company come out and TRY to put my F150 Supercrew on a flat bed..I knew i was in trouble when the person who arrived was complaining about my situation...45 minutes later he is still trying to put it on the flat bed....98% on then SNAP...my F150 Supercrew truck is out of control rolling backwards ...nothing to stop it..... the cable broke...I am in shock..........the person left...... I then called with Ford roadside service Again.....I got the message and that Heidis towing is coming I called them and told them about the situation/disaster ... Gene from Heidis Towing was calm personable and said no problem..... we will take of of you.... 18 minutes later Gene comes with his son...Gene JR... they were professional, organize, fast...... and 5 minutes later my truck was on the flat bed and they were ready to take to the dealership..... If you need towing service without doubt they are the best in my experience! Thank you Gene and Gene Jr !

Ba
Review №51

Amazing and compassionate. Thank you!

Ro
Review №52

Fantastic and fast service.

Do
Review №53

Im disabled and they went out of their way to help me safely get off the interstate after a blown tire.

cd
Review №54

My car was disabled and they were dispatched to tow my car. They arrived when they said and were were professional. They made a bad situation for me much better.

Sa
Review №55

This guy has saved me a few times and can make a bad situation seem not so bad.

Cu
Review №56

Good, reliable, fast service.

Ly
Review №57

Friendly, trustworthy, dependable

Information
11 Photos
57 Comments
4.7 Rating
  • Address:4812 Windfall Rd, Medina, OH 44256, United States
  • Site:http://heidistowing.com/
  • Phone:+1 330-722-6600
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations