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Crater Car Wash
3012 Crater Lake Hwy, Medford, OR 97504, United States
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Crater Car Wash

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He
Review №1

Most convenient easy to use no waiting hassle free place to get your car clean.

sa
Review №2

Just went through… car was not dry… top and back bumper was still dirty.. explained this to management( he was very professional in explaining) ) BUT I pay for the deluxe wash and at 66 don’t want to climb up there and finish the job… but I did.:(if I do..won’t refill my card… coming here for years… if this is “ just the way it is going to be with the new set- up’’… I won’t be back…. The young man is not at fault… owners should spend the money and make adjustments as they have in the past!!

Ke
Review №3

I have belong to this car wash unlimited service for 2 1/2 years at least. I’m reviewing now why, because they deserve a huge recognition. They have spiffied up the place and most of all there is a guts inside the car wash. The car comes super clean and the new dry blowers are so strong they practically lift my lil car. The staff, especially Jordan is awesome. Go there 3 times a month or 2 times a month depending on the plan, well u can get unlimited for what you’re spending.

KJ
Review №4

I have learned through a lot of trial and error that different car washes clean certain cars better than others, so I never have very high expectations the first time I go to a car wash. However, I was very happy with my sparkling clean car after going through this wash! Next Ill try it out for my other car that has a very different shape!

lu
Review №5

Wash was good. Got a free carwash from Butler . Just didnt like the hassle of finding a place to dry the car. It just was just too busy. Maybe went at the wrong time

TH
Review №6

Fairly new, you get a free basic car wash if you have your oil changed at Penzoil which is right next door.

De
Review №7

Always quick professional and polite. My car is clean and I like that. Thank you

Da
Review №8

Amazing car wash!!! I’m not from the area, I was shopping in Medford so I thought I’d get my car washed. I didn’t notice till I got home that my License plate was missing so I called them. Cody answered the phone and told me they got it and he even went to ups off duty and shipped it back to me!!! Thanks CODY!

Ge
Review №9

Courteous, quick, and they supply everything. Its an amazing way of getting your car cleaned and its also reasonablye priced

Lo
Review №10

Everybody is always so great and I love washing my car and keeping it clean! Love this place!

MJ
Review №11

Car just didnt get clean. Regular sedan, regular price. So many better car washes in the area.

Ni
Review №12

Customer service was awesome thank you ✌️🤜🤛😎

Br
Review №13

Great service, affordable price.

Ha
Review №14

Great for the price. Free vacuum after wash for 15 minutes.

Ta
Review №15

Car wash bent my front license plate and took the top strip off my car. Staff was very unapologetic about it and offered zero apologies or refund. Afterwards I figured Id vacuum out my car and the vacuums had no pressure so didnt even get to do that well. Will never return.

Br
Review №16

Friendly service, quality cleaning, excellent vacuums. I highly recommend.

To
Review №17

Make sure the car is clean! I went in there Paid for the car wash twice to wash my car went through twice both times the back of my car still was covered in dirt and I ended up going home and worshing it myself.

Wi
Review №18

20 bucks all month as many as I want. No brainer

Ka
Review №19

Quick, easy, inexpensive, great service plus free vacuum. Brushes do a thorough job. Thank you Crater Car Wash. KL

St
Review №20

Today one side of my car was not washed (right side) it did remove 50%. I talked to the guy and I would have to wait at the back of the line WOW. Its so nice to wash my car by hand. Fix the machine..

A
Review №21

Great car wash until I reached the part where my car gets rinsed off and is starting to get dried off.... that the whole car wash shuts down. Major disappointment. The vacuums suction work well. Which are free by the way. Not sure if Ill return... cant remember the last time I was stopped in the car wash for 5 minutes 👎

Ha
Review №22

Still have yet to get a free token for the vacuums.. get the same results for most expensive wash as the lowest priced wash also.

Di
Review №23

Asked if car wash would get a specific area clean was told yes...... Took them at thier word...... Got out of my vehicle at my next appointment.. if it hadnt been 20 miles back th the car wash.... The spot I had pointed out didnt even look like it had need touch........ Piss poor cleaning thats for sure

Jo
Review №24

Best automatic car wash out there.Especially if you like riding through car washes..

Te
Review №25

Busy! Everyone wanted Clean and shiny vehicles

Da
Review №26

Went thru car wash and car was still way dirty showed them with a rag by wiling a spot on the car and it came back black! Said to go again so i went thru again and it ripped my rear windshield wiper off and they admited fault said manager would be in next day and will call me and have it replaced at no charge to me and i still have not heard a thing and ive called and my wife has called and no return call back! I dont feel like asking for it to be replaced is too much! And to top it all off the csr was still dirty i ended up doi g it by hand anyways

Ch
Review №27

I love this olace. I have to park under a tree at home . And I get to go through every day.

Be
Review №28

Not perfect, but really decent

Sa
Review №29

Really nice manager helped me with an issue w my mirror ...would recommend and will go again

Bl
Review №30

Gets the truck sparkle clean!!

Mi
Review №31

Very good car wash.

Ja
Review №32

Good wash nice people

Cy
Review №33

Very happy with the results!!! Will buy a car wash card next time Im there!!!

Li
Review №34

My favorite car wash in Medford. Quick and Clean.

Ba
Review №35

Very friendly and the frozen custard was to die for!!

Je
Review №36

The wash that lots of spots in my car and when I complained about it they do said well sorry

Br
Review №37

Quick and fast wash car

Ma
Review №38

Did a great job.

Br
Review №39

Great price and get to vacuum your vehicle for free after.

Na
Review №40

They even removed my antenna for me when I forgot to do it before I arrived. Friendly staff.

Ch
Review №41

Nice car wash, good wash.

Je
Review №42

New modern carwash. The attendants there were helpful and very friendly. Going there again when we are in the area.

Va
Review №43

Vacuums are not good but otherwise you get what you pay for.

Ro
Review №44

Gets 85% to 90% of the dirt and brings back the shine. Best in the valley that Ive found.

De
Review №45

I read some of these reviews on here and some of the one the one stars is just point less. How can these guys vote this place a one? Bottom line I got my car clean fast and easy. My car is clean and Im ready to start day. Places like this Im great full. For the one star academy I recommend you people wash your own car for now on.

Br
Review №46

Good place. It is clean, but usually very busy. They do a good job.

Ja
Review №47

Adjusted my rating from 4 to a 2. Have been a long standing monthly customer. The car wash decided to close for an entire month. I had to ASK for a refund. So, they charged me twice! Now, they only refunded the 2nd charge!!! Not a happy customer. Would not recommend them to ANYONE!

Sh
Review №48

Visited this car wash, heard it was better than the one I’m use to going to do I decided to give it a try.Was helped by Zachary. I purchased a $10 deluxe wash. After he sprayed bug spray, I asked if he had any dash wipes.. he mumbled something “customers only” and said you can pull forward.....Umm... this is a car wash and you don’t offer dash wipes and you don’t sell them either? What is going on hereDear Crater Car Wash,This is the perfect opportunity for you to up sale and sell dash wipes or start giving them out for free like the rest of the car wash places in Medford.P.S a cheap paper towel and some water would work to.

Da
Review №49

Fast, thorough job!

Le
Review №50

There are never vacuum stations available when I go. Ive been on different days, different times just to see if I can catch a break. No luck. The car wash is a car wash.

Mi
Review №51

Normally good wash, poor job this time..

ji
Review №52

Crater car wash is our neighborhood car wash. It is a very popular place so expect to spend a bit of time in line but well worth the wait. I have never left with dirt on any part of the car. You will drive up to the pay station a d choose from a deluxe ($10.00) or standard($8.00). If you have a rear wiper, they will tape it as well as the antenna on the roof. He will ask if you want to vacuum and if so, he will give you a token. Then he will spray the front and rear window. Youll drive around until you get to the opening of the car wash where another staff will direct you. He will pressure wash the difficult areas of your car and the machine will guide your car in. When your done, you can go to the vacuum area where they have clean, dry towels to get any remaining water and windex to do the inside and outside of your windows. It is a great price and they care about your car. The staff is very friendly. I highly recommend this car wash.

An
Review №53

Well they charge 10 dollars extra for ride sharing cars even though there was nothing on there pricing sings, called him on it an he said well this one time Ill let you have it for the cheaper price. I said show me where it says you charge more for people like me but he couldnt all he could say is just move along and consider yourself lucky today for the cheaper wash. Guy was a totally unprofessional

Sa
Review №54

Quick friendly service. Love that you dont need to Kens to vacuum anymore.

La
Review №55

My favorite car wash in the whole town! The kids ALWAYS take care of me and are so respectful and kind! Love them!!!

Da
Review №56

Great deal great wash. Cant beat the free vacuum.

Am
Review №57

Great car wash!

Mi
Review №58

This place is much nicer now, they have dramatically upgraded since my last visit..

Li
Review №59

So good! And friendly!!!

Ea
Review №60

Great 👍

Ja
Review №61

Good price and their rolkers didnt grab my mirrors!

j
Review №62

Deaf freindly

Xa
Review №63

Fast and efficient, this carwash does a good job (for automated...)

Hi
Review №64

Always love it here. Great place for a quick car wash.

Pa
Review №65

My car is nice and clean for our trip Fathers day weekend to the coast. Thank you Crater Car wash for a clean car inside and out.

St
Review №66

I love this Car Wash. You get in, go through and get out in no time at all. My Jeep is always clean and shiny.

Ma
Review №67

Nice place to have your exterior cleaned but since I visited the vacuums were down but cant blame them for being safe!

Ri
Review №68

They keep upgrading the equipment, nice wash, and oil change Too!

Th
Review №69

I go in for a quick car wash and come out with a jacked up license plate, and my car isnt completely clean! I shouldve kept my $8 and washed it myself!

St
Review №70

Always good service and cleaning, awesome to have the vaccums without tokens now!

Ga
Review №71

I am so disappointed! I had super high hopes for this car wash. It started off great: the attendant was fantastic and super friendly, and they have an amazing station with towels and window cleaner for detailing your interior after your wash. Awesome. HOWEVER. I ordered the deluxe wash (with wax protectant, etc.) and when my car came out, it was covered in brownish water spots and was not shiny or sparkly the way it should have been - it was basically covered in a layer of grime. Figuring this was the wax, I got back in line and asked to go through again, but with a regular wash. The attendant was again super awesome and let me go through, acknowledging that she could see the film on my car. After the second wash, the film remained on my car and is still there a week later. So I am bummed and with a dirty car. I will just have to wait until the stuff comes off over time. Sadly, I will not go back nor recommend this wash to anyone.

El
Review №72

Clean easy quality car wash and vacuums

Em
Review №73

Always go on Tuesday for Ladies Day and get $1 off...then I get the best wash...they get all the extra dirty spots so my car is clean!! Love the rags and window cleaning solution. Super good vacs. Customers are polite even on the busiest of days.

Ja
Review №74

So fun for me and my kids. It really did a nice job and almost got all the dead bugs off the windshield from our recent road trip (those bugs were basically glue so Im glad any of them came off).

Se
Review №75

My car wash here comes out really good like a brand new car. The bug remover spray they spray on my car takes off all the bugs and seems to keep all bugs off for a week. paying the extra $3 for a $10 car wash is well worth it and soon they will be offering $30 of month unlimited car washes which I think is great because I can use a car wash once every week. Great place to go to and they give you a free coin to vacuum your precious car.

Ni
Review №76

My car feels like it’s new again (I bought it used!)I can see perfectly out of my windows again (before I could too but I didn’t realize until now the difference.)AffordableGoodAnd the Employees were very nice! 🚗

Ch
Review №77

Fast friendly service. We should support our local car wash because they clean & recycle their water. This is a better alternative to bucket & spray it yourself washing.

da
Review №78

Husband takes his truck there every week and so far so good when it goes in its brownish white and when it comes out its all white good thing since it is a white truck

St
Review №79

Was told that they would not serve me because I have my mothers wheelchair lift on the back of my truck. Its 45 pounds. Its locked into the hitch. I dont see what the problem is because everyone else does not have a problem with it. If this is how they treat people....dont expect my business

Ja
Review №80

Horrible and embarrassing experience. I Will never go there again and I will tell everyone I know about how belittled they made me feel. I go there to get a car wash because it’s closer to my job. I’ve been there before with my truck in the same exact condition but this time they tell me I have “too much mud on my truck” ... it’s really not that bad. I live in the country where there is a dirt road so I can’t help there is mud on it, but it’s not all over, it’s just on the tires. They could have easily sprayed it off. The girl at the booth tells me there’s nothing they can do for me and there is a place up the street and to do it myself. I found that to be really rude. What’s the point of having a car wash or pressure hose if you can’t wash it?! I think they should be a little nicer, it was just really embarrassing. They told me there machines could break if it gets mud on it?! But they didn’t even attempt to spray it at all. Just horrible experience. anyway, I called yellow submarine before I go there so I wouldn’t be embarrassed again and they said they wouldn’t deny me service if my truck was dirty ....thought that’s the point of a car wash. I always have better service there anyway I just chose Crater car wash because it was closer to my work, but I’ll never go there again. Very rude horrible customer service.

UR
Review №81

Great car wash and friendly service

Li
Review №82

They get through the wash fast and they have towles to wipe off the excess water and free vacuum. Nice

Di
Review №83

Helpful staff! Car Wash Cleans my vehicles quite well and includes Tokens to vacuum, clean clothes with window cleaner.

Ho
Review №84

$20 A month unlimited car wash, yes please! It has never taken me more than 20 minutes at the car wash. It is currently $8 for a single wash, so you get a good deal if you use it at least 3 times a month! Complementary vacuum coins are given to you when you pull up to the pay booth.

Pa
Review №85

The employees are nice, but the people that wash their cars there are rude and unfriendly. The parking lot is also hard to maneuver.

Mr
Review №86

The great place, 2 Sceptre towels they use their got a lot of Lent.

Do
Review №87

Love Crater Car wash

Ji
Review №88

Got my vehicle looking good.

Ma
Review №89

Up-to-date equipment fantastic

Sh
Review №90

Went on Fathers Day. The new car wash was a huge disappointment. I have always taken my challenger there. After the wash,, it was like the middle of the car from hood to trunk was smeared. It did not turn out as clean as the old machines did. Hopefully there will be a improvement on the new machines.☹ The kicker on this is my husband took his truck too and he said it didnt turn out as clean either with the new machines.

To
Review №91

Best car wash in the valley. Cleans my vehicles well, even when theyre dirtier than usual. Wish I lived closer as theres another that is less than 1/4 miles from my house that isnt nearly as good.Cons-No longer free vacuum. Dont particularly like having to ask for coins but I get why.

Ro
Review №92

If you dont go during peak hours, then you can be in and out extremely quickly. Truck comes out clean. Lots of vacuum stations and the vacuuming is free.

Ja
Review №93

Free vacuum 👍

Su
Review №94

Gentle but thorough cleaning, strong vacuums.

Yv
Review №95

Always friendly staff!!

Ka
Review №96

This is the only place to go! Includes free vacuums.

Cr
Review №97

Great set of people

Je
Review №98

One of the better automated washes in town. Ive only been able to get a more thorough wash with a hand-wash place.

Ro
Review №99

Always a great experience. Our dealership(s) runs many of our cars, and our customers cars through Crater Car Wash every week. In the rare event that something gets damaged (wiper arm,etc.), they always promptly correct it. Thanks Guys!

SE
Review №100

Fabulous service! Love free vacuum and towels!! Extremely fast service and car very clean! Will be our go to car wash every time we’re in town!!

Information
36 Photos
100 Comments
4.3 Rating
  • Address:3012 Crater Lake Hwy, Medford, OR 97504, United States
  • Site:http://cratercarwash.com/
  • Phone:+1 541-772-4506
Categories
  • Car wash
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:8am–6pm
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