Called Twedells Towing. The young lady who answered the phone said it would be twenty minutes, the driver was there in fifteen minutes. I feel bad because I forgot the drivers name. We struck up a conversation because he detected an east coast accent. He was from Connecticut and I m from NY. The gentleman was courteous, professional, and well mannered. He obviously knew his craft and was quite pleasant. The fee was fair. I would highly recommend Twedells Towing! A+

I only have one experience with this towing company, but I had the pleasure of talking to Jason. He was on time, helpful, and just overall an awesome person. Thanks for all you guys do! I look forward to using this company again and referring my friends and family to this company!

Twedells Towing came out quickly to help us out and we couldnt have been more pleased and satisfied. They were friendly, professional and extremely capable!! It was Fathers Day and we thought we werent going to get anyone to come out but they showed up like heros! My husband and I couldnt be happier, thank you so much!

We use them all the time for Maries water delivery for prompt service!

So pleased with my experience in a situation nobody wants to be in (side of road by urself). Tow truck driver was warm and professional. Price was less than expected. No complaints just thanks!

They are quick and nice ppl. Its locally owned and ran company who arent just about making money. They want to be there for their community.

Quick to respond, friendly, efficient, and reasonably priced. I highly recommend Twedells for any towing needs.

Fast response and very quick to come help tow my car from an accident. Definitely using them again if in need.

Other than them taking forever to give me my vehicle after paying $521.25 pretty good place they lowered the price from what I was quoted

Great service, was on time and fast, very nice and respectful driver that got my car on the truck and to the shop with ease. Would definitely use them again!

They are the most professional organization Ive ever worked with in owning an Automobile Dealership for over 20 years I must say they are the best hands down .Service above and beyond expectations.

Was behind one of thier trucks just 2 min ago and 5 seperate times the driver did not use his signal, cut me off once with no signal and was driving way to fast in the rain then hit his breaks and started to get squirlly in the back end.....mind you doing this all while he was on his phone. Guess i know who i will NOT be calling if i need a tow. Very unprofessional and unsafe. License plate # 24328 was only numbers i could make out.

Very very nice folks here, great owner and awesome crew, 10/10 will use again!

The dispatcher was friendly and knowledgeable, her estimate of the drivers arrival time was fast and accurate. Sam the driver was professional and personable. They both made an unpleasant situation stress free and, actually, kind of enjoyable. Thank you!

This company did a wonderful job of taking care of my sons tow. The ladies we so helpful, the tow guy new his stuff and the price was RIGHT! Will definitely recommend them.

Okay, so first of all Twedells did a great job helping us get our car to where it needed to be. After the crash, Oregon State Police asked which towing company we wanted. In shock from the crash, we were a bit turned around and couldnt think of a tow company, and our phone had 1% battery. The trooper chose Twedells for us. We found out when picking up the car that we were charged twice the amount than we would have been if we would have said Twedells. The state trooper did not tell us about how this would cost us extra. The trooper also would not let us move the car off the freeway into a safer location. Just a heads up, tell the troopers who you want to tow your car, and it will save you money.

75 dollars an hour cheaper than the other place. The owner came out to assist big tow truck with little tow truck. Charged me prlce he quoted over phone. He was so careful in avoiding damage and I was buried in hole. I am so grateful they took the time to avoid damage. I am very happy they did the job

Very courteous and fast service. Thank you!

My experience was fast and friendly, and effective service and a reasonable price.

The driver who picked up my motorhome broken down by the side of the road did a fantastic job! Jason was absolutely great....... the whole experience was awesome from the high anxiety situation to making us feel comfortable as my wife and I are much older. The experience was done very professionally.....Jason was the driver . If he’s on route to help anyone you’ll be in great hands !!!!

This was a good towing experience. Jason was very professional and friendly on the phone and in person. He arrived promptly, and navigated our difficult steep driveway like a pro! The truck was clean and looked very professional as well. Paperwork was fast and minimal, and the whole experience was very efficient.

Excellent customer service and fast response.

Jason was great and so thoughtful.

Unable to help my customer at the time needed, no truck.available

Thank you so much for the careful tow.... it wasnt easy lol....Im feeling blessed to have had your service. My tow and after care made me feel like I was sent the best people for the job straight out of heaven... God bless you all and again.... thank you

Quick service first of all with the best prices in town that Ive found. Also Jason was absolutely amazing, my tow job was not easy at all and he had very limited space to work with, but pulled it off. Not only will I recommend your services to others but will be using you in the future. Thanks for your effort!

Driver was quick and efficient and the price was fair. I hope I dont have to use them again but would if I needed a tow.

My sister and her 12 year old son were in a Roll-over accident at milepost 5.5 last Thursday. The Police called Twedells towing, and they (towing) are charging her more than half of what the insurance is giving her for the car $6000. This seems a crazy amount plus they are keeping her car, 58,000 miles on it! Thank God they werent seriously hurt but this place should not take advantage of people traveling through Oregon and the Police should not call any place like this one, they also dont take AAA!! Beware.

Very poor company. I cannot discourage you enough from using them. There are others in the area who are far, far more reasonable. This is one of the worst experiences Ive ever had.

Very nice and quick with my car definitely recommend them to everyone .Best around Thanks Dave !

They waited 50+ days to contact me. Claiming they couldnt get ahold of me which is a flat out lie. All my infomation is in my car and the police that towed my car definitely had my info..now the fees are so high I cant afford to get my car out along with all my stuff. And they are fully aware of whats taking place . the tow yard claims it was the polices fault .. But the police are blaming the tow yard... So what to do ? Get a lawyer to help.. ? The process will take so long my car is going to be auctioned off.. Fantastic . its sad jackson county has to rip people off and take advantage of them too. . charging me 1530$ for towing my car 10 MILES !!!!

Got charged $800 after an accident to have it towed from Ashland to Medford seems absurd this company doesnt know what the hell theyre doing and tries to take advantage of insurance companies by charging as much as they can because they think insurance will pay for it. They told me it was okay because I wasnt at fault and the other persons insurance would pay for it but $800 seems ridiculous

First place I call when I need a tow

Reasonably priced Quick and friendly! Would use again, hopefully not too soon though :)

Fast friendly and affordable, these guys are awsome

These guys are great! Excellent service.

Billy professional very honest

Excellent Service quick response!!! Highly recommended!!!!

Expensive and rude

Crooks