user
Capital City Collision & Frame
8545 Meadowbridge Rd, Mechanicsville, VA 23116, United States
Appearance
Capital City Collision & Frame

Comments
Ka
Review №1

They took care of me and my car. I was trying to avoid going to a dealership to get my fender replaced and some more cosmetic repairs because they’re always overpriced and find unnecessary things to charge you for, so I did some searching for a small business car shop and found Capital City Collision and spoke with Steve, the owner. My repair was a little behind because one of the parts he got sent did not meet his standards, so he ordered me a brand new one from the dealership. I didn’t mind waiting an extra day or two if it meant I was getting quality work done from someone who takes pride in what they do. It looks great!

Se
Review №2

Had a frame refurbish done here. Difficult to confirm the welding. They did a decent job as far as I can tell. Before and during pictures would have been helpful. Price was accurate to what they quoted, but wasnt cheap, felt like it was high, given that certain spots revealed the primer hadnt even been fully coated over, there was paint on one of the tires, and it didnt look like the frame had been welded I was expecting a more thorough refurb. They had the car for a week and finished when they said they would. Tow chain rings on back needed welded, and while not specifically mentioned in initial quote, it would have been a nice touch and a feather in their cap to take the 10min to go the extra mile to weld them and in making it feel like a job well done. Would have rated higher if they had provided clearer proof of what was actually done, and gone the extra mile. Id give 3.5 stars if I could.

Br
Review №3

Life savers! I have taken multiple vehicles here and they have brought them back to life, always at a surprisingly low price. I would not take my car anywhere else for body work!

Ji
Review №4

My truck had rusty frame rails in the front. I called them on a Monday, drove by on Tuesday for them to look it over and got an estimate. They explained exactly what they would do to fix the rust and the estimate was very reasonable. It happened that could start on it the next day and promised it on Friday. I picked up my truck on Friday afternoon as promised, for the amount they quoted and the repair looked amazing. They cut out all the rust back to good metal, prepped the area to prevent future rust, welded in new material and finished it in a way that it never looked repaired. I highly recommend them and plan on having them do other work for me.

Ty
Review №5

I called in to get my driver door fixed dropped my car off on Tuesday and got it back on Friday. He was very professional and was able to fix my door I would highly recommend coming here for all you body work needs

Za
Review №6

They got my car fixed even better then I expected with the body work I couldnt have been happier with how the car looked after they put my car back together.

Tr
Review №7

I had a minor accident recently where someone backed into my older model sedan and caused some body damage. Steve and his team were great to work with. Steve responded to texts promptly. The work was done quickly and efficiently and when they were done, you couldnt tell there was ever any damage. Everything was smooth and despite being a older model, the color matching looked great. I highly recommend Capital City Collision and Frame.

Gi
Review №8

Sunday I went to Capital City Collision stressed out because my front bumper fell off my 2017 Honda Accord. Right away Steve and Wingo stopped what they were doing and immediately repaired my car. I couldn’t believe how fast and well done of a job they did. They are so nice and funny and just down to earth people and do amazing car work. THANK YOU GUYS YOU ARE THE BEST !!!!!Definitely will return and recommend friends and family AND very good price !

Sh
Review №9

Found these guys by a wing and a prayer, and what a blessing they all were!! I grew up outside of Atlanta, in the country and the best thing about that, was everybody knew where to go for different services. You always knew you would be treated well.. Since being in Richmond for the past 20 years I had not been able to recapture the quality and trust that you need with a great auto mechanic and body shop. However, that is no longer the case ! .The guys at Capital City Collision are extremely knowledgable, professional and their work cant be matched.Steve the owner, Sam, Mark, and Tim went above and beyond to make my car look brand new and make me feel at home . I highly recommend going to see them, if there is a way they can help they will. From the smallest job to what seems impossible, do not give up on your car until you see these guys . Thank yall so much, I couldnt be happier and will definitely be back!!

Ga
Review №10

Capital City was a referral from my brother. Steve and his crew were awesome! The body work on my 2007 Chevy Avalanche was outstanding, finished on time and the price very reasonable. Will definitely use them again and will refer anyone I know looking for auto body repair!

Wi
Review №11

Went in with the front bumper falling off. Going here was a all around great experience. They came out and started fixing it immediately. They were super nice, helpful, and fast. The repair was also alot cheaper then I expected. 10/10 definitely recommend.

Sc
Review №12

Brought my daughters car in this morning for bumper repair and paint. I was picking it up before 5p.m. and driving it home. The work was done well and in a timely manner. Id definitely recomend this shop to anyone needing body and paint work.

Ev
Review №13

This was my first time using this shop and they are awesome! Even my husband is satisfied! Steve always answered my many calls 😂. He gave me a great price. I thought my paint was ruined from the road paint, but it looks great! His guys picked up and returned my vehicle when the work was finished. I would definitely used them again! I recommend them to my friends!

bl
Review №14

Fixed up my truck a while ago, did good work and brought a old truck back to life and it’s former glory!Easy to work with and lowest prices around.Very experienced staff, tackled pretty much every issue the truck had. Will return again.

Ro
Review №15

I dont even know where to begin!! I started looking on the internet for a body shop close to my home on a recent Sunday. I found Capital City Collision & Frame to be close by, and after reading the great reviews, I decided to call them. I didnt expect anyone to answer on a Sunday, but to my surprise, they did. Mr. Robinson told me to come to the shop right then, he would be there for a while. I met him, he assessed the repair I needed, and we agreed on a date shortly after to have the work done. Mr. Robinson was so professional, he put my mind at ease, and I went home feeling very confident I had made the right choice. I brought my car in as we discussed. Mr. Robinson was kind enough to take me back home!!!! Not only that, he fixed my car that same day, and brought it back to me!!! And the price!!! It was so absolutely reasonable I was pleasantly surprised!!! I would recommend Mr. Robinson and Capital City Collision & Frame to anyone who is looking for a business they can trust and know that they will get the best service, professionalism, and expert work done! I love this place! I am feeling blessed today!! Thank You So Much!!!

Ch
Review №16

I was looking for a shop to repair a chip on the hood of my car that started to rust.After reading reviews, I gave Capital City Collision & Frame a call and met up with Steve Robinson to take a look at my car.Steve noticed the other chips from rocks that had hit my car and offered to buff & repaint my whole hood, & buff my lenses for an extremely reasonable price. I would have been dumb to turn the price down. I told Steve I needed to have my car back by Monday for work . I dropped my car off Friday at noon and he contacted me early Saturday to let me know my car was ready. Steve & his employees did a fantastic job; my car looks brand new!!! I would definitely use Capital City Collision & Frame again!!

Ki
Review №17

I had rust damage in the bed of my truck, which I thought would be the END. Steve and his team removed the rust and fixed the issue for a fair price and on schedule. Quality service and great customer care! Thanks

Si
Review №18

I called the shop on a Saturday morning (most auto body shops are closed on the weekend) because the previous night I accidentally pulled my front bumper off. The owner said they could fix it. I arrived about 45 mins later and they immediately got to work on it. They fixed my bumper in a timely manner and the cost was extremely reasonable. I even had a conversation with the owner about his family and business. I would recommend this shop.Thanks again for saving the day for me.

Ky
Review №19

Steve and his crew did amazing work and worked around my insanely tight schedule doing almost all of it over the weekend and got it done on time as promised for a great price. If I ever need more work done I will definitely be going back to them.

Ho
Review №20

A deer hit my husbands truck so we took it to capital city collision to repair. The owner was super responsive and all was good. A couple days after we took our truck in, geico came out to do the estimate and provided to Steve. However, a couple days after that Steve had some complaints with the estimate so geico came back out to add a supplemental estimate. During that time Steve wouldn’t work on the car until the supplemental estimate was provided. Geico said they have never run into this issue before as Steve had more than enough to start working on the truck. Nonetheless two weeks after he had out truck I asked for an ETA on when the truck would be ready. He said he would check to see when the parts were coming in. About 30 minutes later I receive a call from geico saying Steve called him and refuses to work on the truck and be rushed as it is too big of a job for him. Mind you, he never had the professionalism to call me and say this. So now we were stuck starting all over after paying for a rental for 2 weeks. This was beyond unprofessional and I highly would NOT recommend taking your car for repairs to Capital City Collision unless it is a small fix.

Da
Review №21

Thoroughly impressed by the customer service, cost, quality of work and the time it took. I am very well pleased with service I recieved here. Thank guys for a great job.

Jo
Review №22

Capital City repaired my car in an efficient and professional manner . The workmanship was top quality and their pricing was very reasonable. I would not hesitate to use them again if I needed body work on my vehicle.They finished the job on time a week ahead of all other estimates that I solicited

Al
Review №23

The first time I ever met Steve & found out about his shop through a friend. He is a great guy, does fantastic work(I was really impressed) I would recommend anybody that needs there car to be worked on, this guy is the guy you can trust! & again, this was my first time, he worked with me on my prices; which made me happy! 👍

Me
Review №24

Excellent, Very Quick, Very Friendly.... went above and beyond with customer service!!!

An
Review №25

I was told about this company through my son-in-law. Called him on a Saturday morning after hitting something that tore the front end of my car. He came out and pick the car up worked with insurance company and got the job done in a timely manner. All I had to do was to pick the car up when the job was done. I would recommend him to anyone who needs body and frame work. Thanks for a great job well done.

Je
Review №26

They were so kind and worked with me so well! They knew how stressed I was with my car after hitting a deer and also going through a family loss. They were so patient, gave me constant updates, and told me everything they had to do with my car. I wish I could give them more than 5 stars!!!

ke
Review №27

The owner is a great guy who makes you smile and knows his bodywork! He did an excellent job on myNissan truck and I’ll take all my future paint and body work to Steve! He is the best!

mi
Review №28

Capital City Collision was a Blessing from God! They stayed in constant communication with me. After my accident I was a complete mess, they were patient and understanding. When I had a car issue a month after my repair, they drove almost an hour to my home and picked up my car. It turned out to be an old battery, but they didnt hesitate to come. Excellent customer service. I HIGHLY RECOMMEND THIS COMPANY! Im a customer for life!

Mo
Review №29

I cannot more highly recommend a collision shop than Capital City Collision and Frame. This collision shop came very highly recommended to us but our insurance did not send us to him as he wasnt in their network. The owner contacted our insurance company directly as he knew he had the machinery to fix my car and we decided to use him despite the insurance not guaranteeing the work. My vehicle was repaired beautifully and the owner went out of his way to make sure every little detail was taken care of with my car. He followed up several times after the car was repaired to make sure it was running well and we were satisfied. We are fans for life and will recommend the place to anyone and everyone!

Ro
Review №30

Great service, great price, and great job!My car looks terrific.

Ja
Review №31

Great body shop. Tow your car as well. Good service and honest .

Ki
Review №32

Called shop talked to the owner about fixing my car .He came right out picked up my car to get it out of the rain so the interior wouldnt get water damage . He is honest and does good work .

Mi
Review №33

Fixed up 2 of my vehicles after they were hit. Very fast at repairs, handled the insurance company when they underestimated damage, and went above and beyond to work with my schedule. Great service.

Sa
Review №34

I had an excellent experience with Steve & his crew. He was very good with communication / updates, and they did a great job with my car.

Sa
Review №35

Overall, I Didn’t have a good experience with this company. Every time I got something fixed, something else went wrong. I am still fixing the problems that I paid these individuals to do.. very disappointed in the service..

be
Review №36

They the best when it comes to body work

Information
78 Photos
36 Comments
4.6 Rating
  • Address:8545 Meadowbridge Rd, Mechanicsville, VA 23116, United States
  • Site:http://capitalcitycollisionrva.com/
  • Phone:+1 804-869-9758
Categories
  • Auto restoration service
  • Auto body shop
  • Auto wrecker
  • Towing service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations