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Sandlappers Automotive
410 W Butler Rd, Mauldin, SC 29662, United States
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Sandlappers Automotive

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Da
Review №1

My wife has had her vehicle serviced/repaired here several times. Great work by honest professionals.

Ja
Review №2

Good honest folks. I had a pretty wonky experience, but they stayed committed and consistent and professional throughout. I had a coolant leak, they diagnosed it as leaking radiator and quoted to replace it. They called back the next day and said they thought it was just the hoses, and significantly reduced the quote. I picked it up, and it still had a coolant leak, so we took it back and they confessed to potentially being overly optimistic in trying to save me money, and actually the radiator did need to be replaced. So they took it back, took everything back out, replaced the radiator, put it all back in, and only charged me the difference for the original quote. We take it home and two days later, theres a coolant pond underneath the car. So obviously I was pretty incredulous and suspicious at that point. They had been super friendly up to that point, and I felt bad about calling them back a third time, but dang, I just wanted my car to stop leaking coolant! At no point did they even hint that I was an inconvenience or a problem customer, they just owned it, and instead took it as a challenge. They offered to pay to have it towed back to their shop, saying that they were going to get to the bottom of it, like they were the scooby doo gang taking on a new mystery! We had AAA, but I thought that was quite a gesture. Turns out the THIRD problem was the hose clamp failing on the the upper radiator hose, and so it came loose and sprayed coolant everywhere like some kind of blue liquid party under the hood. So they fixed that at no charge even though it wasnt their fault and stayed late on a Friday to get it done. Their professionalism and good humor was refreshing and Im pretty sure helping me actually lost them money, but I felt taken care of and respected, and I will have no problem taking our Honda pilot to them again. But hopefully we wont have to!

Ta
Review №3

I do like this place overall. I usually would go to Especially for my maintenance. I used them when i had my accord. I to come in for a Emergency because i needed a battery for my Civic. I kinda felt ripped off when they charged me $22.50 just to put a battery in. I wish Especially Honda was closer but it was an emergency.

Ch
Review №4

I just had my first experience with these guys and could not be more grateful for them. I had a timing belt job done on my 2006 Tundra and also the front ball joints replaced as the truck is now at 205K miles. I also had a strange noise that I couldnt figure out where it was coming from so they looked into it for me. They called me the very next morning early after I had left the truck with them at the end of the previous day, with a full explanation of everything going on. They were completely honest, and so articulate regarding the trucks needs. They checked the spark plugs too and realized they were fine so didnt change them. The price for the timing belt was very reasonable, and the ball joints was as well. Ive seen some first generation Tundra trucks have gone over 500K miles with proper maintenance, so I have great hope I can do the same with Sandlappers auto care. Great service, very quick turnaround, and just excellent people to do business with. I cant recommend them more highly.

Al
Review №5

They were awesome. had my car ready in no time. Explain everything to me so I could understand. They will get my service everytime.❤️

Ev
Review №6

I trust these guys. They are honest, reliable and fairly priced.

T
Review №7

They did a great job, very nice and respectful. Absolutely will go back there.

Da
Review №8

The only place I take my vehicles. They do a great job!

Re
Review №9

They told my wife her ‘07 sequoia was a throw away and they would get rid of it for her. She went back and picked it up, took it to a shop down the street who reset the code out of limp mode and it’s running fine ever since. Wonder how many others they e pulled these shenanigans with?

Cl
Review №10

All I got was an oil and filter change. They did a great job. I will always take my Toyotas or Hondas to them.

Be
Review №11

Wonderful, service with friendly, honest people!

Ja
Review №12

Awesome!! Highly recommend. Been dealing with them at least 20 years. Have taken 5 Hondas and 1 Toyota Corolla there.

Bo
Review №13

Best place for a professional car inspection. We had three used cars go through their audits before buying the right one. And their service afterwards was equally great. Stop in and you’ll be happy, and learn a lot about your ride.

Ca
Review №14

Absolutely the nicest people and most trustworthy garage around! We take all of our cars there for regular maintenance and have used them for checking our used cars we are considering buying. Always honest and helpful. They took time out to show my daughter how to check her oil herself and add more if needed. Great business!

St
Review №15

Sandlappers always gives great service. Cant say enough good things about them.

To
Review №16

It was the greatest employment I ever had in my career so far.

Ji
Review №17

Very experienced personnal.they are always spot on

Da
Review №18

They are always honest, the best price and very knowledgeable. I hily recommend them!

Je
Review №19

We have been going to Sandlappers for almost ten years. It is an excellent place to service your Honda-Acura or Toyota-Lexus. They have my full trust and confidence to do the right thing to best serve their customers.

HP
Review №20

Professional, timely, helpful. They are all you need in a local auto shop. Highly recommended

Sh
Review №21

Very professional service. Will take my vehicle here from now on.

Ta
Review №22

They have great customer service and do a great job with all of their repair jobs.

cl
Review №23

Great service at a very reasonable price they know what they are doing and they know how to get it done quickly. I will be returning if I ever have any more problems

Al
Review №24

I always bring my car here for oil change service. Professional and nice staff.

Ro
Review №25

Kyle and the crew are the BEST! Honest and fair prices too!

da
Review №26

Honest and dependable. Great place to service your Acura.

Ra
Review №27

Best Honda/Toyota shop in the upstate. Derrick is a protectionist and so are all his technicians.

Al
Review №28

Although, I did not have my vehicle serviced by them, I did have a tire emergency that Kyle was gracious enough to help with. I truly appreciate the time, effort and kindness that was showed. I will be returning, and informing friends and family of my experience.

Je
Review №29

Sandlappers and Kyles team are fantastic. Trust their work and recommendations and dont try to sell services you dont need. Would definitely recommend them...

Ev
Review №30

A++ I am on my 3rd Honda vehicle that I will only take to Sandlappers for maintenance and repair. The owner is honest and straight forward with his work. On one of my older Honda vehicles he would tell me this is what you HAVE to fix and this is what you MAY fix if you like but they are not required. They even worked with me on the cost when my vehicle had to be towed. I have been taking my Honda vehicles here for almost 20 years now and have always had a positive experience. These guys are great!

So
Review №31

Awesome service and very nice people. Derek is the best. He going to always be honest with you. Thanks for taking my car at the last minute yesterday and I appreciate you. I will always bring my car to you.😊

Ir
Review №32

Best all around, hands down super service

KI
Review №33

We have been taking our Hondas to Sandlappers for 12+ years now. They are honest and do an amazing job keeping our cars running. Highly recommended!

WR
Review №34

Excellent service and decent rates. Simply put, he was highly recommended and I trust him with my vehicles from basic oil changes to more complex problems without feeling Im being taken advantage of or receiving less than high quality parts and labor.

M
Review №35

Had work done on my car. Was done in a timely manner

Fr
Review №36

Good job

Ja
Review №37

They use OEM parts, they dont inflate the bill. their hourly rate is fair, and they have been 100% correct with diagnosing my vehicles ever time I have been there.

Je
Review №38

They always do a good job. Weve been taking our Toyotas here for years.

Sa
Review №39

Awesome

Ke
Review №40

Sandlapper always provides excellent mechanical work. Their customer service is unmatched anywhere! They explain different options and costs - which shows honesty, and allows the customer to make a choice that meets their needs. I highly recommend!

Re
Review №41

Love this repair shop for my car! I been using Sandlappers for over 14 years and they are very honest, informative, trustworthy people. The owner and staff are great and they will work with you through any type of problem that you may have with your car! When I purchase another Honda in the future it will definitely go here for repairs! Great people, Great business! Thanks to my cousin for the recommendation 14 years ago!!! Thanks to Sandlapper for always keeping me safe on the road!

Br
Review №42

A great staff. Knowledgeable and always smiling. Great service done right and in a timely fashion.

UP
Review №43

Good players

Er
Review №44

I thought my car needed a repair, but the guys at Sandlapper checked it out and everything was fine. They charged me a small fee for checking the system, and I had my car back in the same afternoon. Ive brought my car here a few times, and every experience has been great. I highly recommend this shop!

Ma
Review №45

Sandlappers Automotive is the best automotive service company we have ever used. They are a very friendly company with some of the best and most knowledgeable mechanics in the area. I trust them completely with all my automotive needs.

Zo
Review №46

Outstanding services as always. Thank you Kyle for excellent feedback.

Jo
Review №47

If you need a certified Honda Acura Toyota or Lexus mechanic with knowledgeable mechanics then this is the place. Ive been going here for 12 years now and you find a more honest group of people. Family owned and operated.

Jo
Review №48

I recently had some work done on my car at this shop and they did a awesome job I wish I could give them 10 stars I highly recommend them if you need work done on your car

Ti
Review №49

They do great work and are honest and affordable!

Ja
Review №50

Charged us for a repeat repair check engine light not impressed

ch
Review №51

Incredible service! I would recommend anyone needing car repair to visit this location. You will get the best care and information.

Bi
Review №52

Best Honda Shop in SC. Been going to them for years with multiple Hondas and I can say they are the best. They use only OEM parts for the best Quality and lower labor rates than Dealers make them #1. You can TRUST them that they will only do whats needed and are HONEST with you on what needs to be done. Check with Kyle or Derek ...

Cl
Review №53

Wonderful customer service, timely, and honest. Will definitely bring my CR-V back.Thanks, Sandlapper Automotive!

Ja
Review №54

Thank you Kyle for your up front honesty/knowledge and no bashing policy on the two evaluations I had been through before finding Sandlappers-- wow so refreshing .Thank you Derek for actually showing/educating me about my cars problem in easy to understand terms. After 4 trips to my mechanic( of 15 yrs)for the same problem and one very enlightening trip to Breakaway Honda--- thanks for saving me over $800.00 of what was quoted that my car needed ! So glad that we have a new home to take our Honda(s) to when they need fixin or just routine check ups. :) Also while waiting on my car-there were at least 5 +customers I asked if they liked the service at Sandlappers-all could not say enough about the high quality of service/honesty and family like atmosphere.

Je
Review №55

A great location to take care of your car. Super friendly and helpful team of people. I wouldnt go anywhere else, if I can help it.

Jo
Review №56

Best service and honest people. I recommend this to any one that has a Honda or a Toyota. You will love them!

St
Review №57

These people are amazing, that will take care of you.

Ni
Review №58

I have had several experiences with these guys unfortunately, and they all ended with my car being back in tip top shape. They take care of their customers like they are family. Youre not just a paycheck to them. They guinely care about your experience there. Everything that they have repaired on my car and diagnosed on my car has been nothing short of perfect. I would recommend them to anyone in a heartbeat. Best auto shop in the area hands down!

PM
Review №59

Pricy and RudeI took an Accord there for brakes. They did a good enough job as I would expect (nothing over the top service wise). The price was much higher than I expected to pay and it took much longer than I expected (1 and a half days for front brakes when I called a few days ahead). They tried to tell my wife the starter was bad without really diagnosing the problem. (Problem was that it was 20 degrees and the car had an older battery). They were very pushy over the phone as well. I was told to go look at prices and call them back. Very abrasive. I figured I’d try them out as my normal mechanic is across town and this is pretty close to where I live plus the reviews were pretty good. Needless to say I won’t be back.

St
Review №60

Sandlapper diagnosed my HONDA and offered me the best bedside manor Ive seen in the industry. They are so fair, patient and customer oriented. Their service is impeccable and I highly recommend them for world class quality automotive service.

Je
Review №61

They are always professional, efficient, and friendly. I highly recommend Kyle and his team for all your automotive service needs.

Wa
Review №62

I will never take my vehicles anywhere else. Very fair prices. Job is always done right.

Br
Review №63

Very knowledgeable and caring for their customers. Always go the extra mile.

Fr
Review №64

Just riding by with a friend

Pa
Review №65

Did not visit

Ki
Review №66

I come from Kentucky and get my car serviced at sandpaper’s because they have the best service and are so friendly and always helpful, and such a clean shop. I love them

ka
Review №67

Great staff!!! Customer service!!!

Ch
Review №68

The BEST shop you will find. Half the reason I buy Toyota is knowing that I can utilize this car shop. If you have a Honda or Toyota you have to go here.

Ed
Review №69

Good service, good work, very helpful staff. I would highly recommend them to anyone, especially if you have a Japanese make car. I first went to them because they were recommended by a friend.

Br
Review №70

I am proud to say that I have been a long-time regular customer @ Sandlappers Automotive now for 19+ years.The reason why I am selective and discerning about where I have my Honda CRV and Acura 3.0 CL serviced is because of the uncompromising, personalized, highly-skilled customer service I receive on a consistent basis at this fine business establishment!As you know, this is very rare and difficult to find, as many area competitors treat you like another number and are not forthright nor have the level of seasoned and experienced Automotive Technicians that Sandlappers Automotive has.I very much value and appreciate the level of mechanical and technical expertise that Derrick Bridges and his Technicians and Staff have, as they are always candid, fair, and ethical in their recommendations, their work-ethic, and the overall quality of their craftsmanship regarding their mechanical skills.I highly recommend the staff at Sandlappers Automotive to anyone, as this level of customer service-excellence is very rare and difficult to find.Bruce

Ch
Review №71

I highly recommend this shop! Extremely friendly staff, exceptionally clean/professional office, and most importantly, very knowledgeable and affordable service!

An
Review №72

I have taken my Hondas and Acuras to Sandlapper for 10+ years. I have never had a bad experience and they do great work. Highly recommend.

Yv
Review №73

Awesome people. Professional, friendly, knowledgeable, and courteous. I highly recommend.

Ka
Review №74

The guys worked very quickly to change our oil here and were very friendly. They had a line through the parking lot and we were still in and out.

An
Review №75

I have been taking my cars to Sandlapper for 10 years. Honesty, care, and great prices. I highly recommend!!

sy
Review №76

Great customer service. Very honest. Highly recommend!!

Ph
Review №77

If you need routine maintenance or a repair for Toyota, Lexus, Honda or Acura then Sandlappers is the only place to take your vehicle

Di
Review №78

Cool place really really cool place

va
Review №79

Best service in upstate. Friendly and competent staff.

Sh
Review №80

Great place,good service

ro
Review №81

Sandlappers shop deserves ten stars out of five, its that good.If you have a honda, acura, toyota or lexus, you need to have it serviced here. This is the best shop in the state, maybe even the country. They are willing and capable and will actually diagnose problems and make repairs, instead of just replacing parts. They will not try to sell you repairs that you do not need and they do not try to upsell BS like coolant flushes and such.Kyle at the front desk is supremely knowledgeable and patient if you have questions. The shop and waiting area are surgically clean. The service manager is personable and honest. The techs are friendly. The prices are fair and the work quality is second to none. There is literally nothing that could be improved here.

Al
Review №82

Always go here when I have any issues with my car. I trust them with my vehicle and my familys vehicle

Da
Review №83

Genuine customer service and worthy

Ru
Review №84

Great place to take you car for repair

Mi
Review №85

The only mechanic shop I trust in the upstate. Ive been to a lot and check prices and these people are ALWAYS the lowest in costs and they always get it right the first time every time on time!

Ia
Review №86

Clean shop, great place to get your car worked on

Je
Review №87

Great people to work with

Te
Review №88

Over priced

Sh
Review №89

Tom Thackston knows Hondas to a T. I will always bring my Honda here. He knows what is wrong right off the bat and the repair is perfect!! It is as if my car was speaking to him with every sound it made. Ill go as far to say hes the Honda whisperer.

La
Review №90

Set ice not so good. I was in the market for a used car and it took the only person there 10 minutes to get off of a personal phone call. Then he rushed through the selection of vehicles that were at my levelLOL (he based it on my down payment)

We
Review №91

Great customer service very knowledgeable

El
Review №92

Good service

Li
Review №93

Nice cars

Wi
Review №94

Great service

Ev
Review №95

Great service, I highly recommend

Ca
Review №96

Great people and service.

Ke
Review №97

Only place Ill ever take my Honda

Ba
Review №98

They Really SUCK BAD

Je
Review №99

Friendly, honest, reasonable!

mi
Review №100

Never been there

Information
27 Photos
100 Comments
4.5 Rating
  • Address:410 W Butler Rd, Mauldin, SC 29662, United States
  • Site:https://sandlappersautomotive.com/
  • Phone:+1 864-299-6500
Categories
  • Auto repair shop
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–1pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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