Great service and communication. They let me know when they were waiting on parts and I expected it would take longer because of the pandemic. I would give them a 10/10. They did a great job on my car and even check my check engine light before returning my car back. They went above and beyond to make me satisfied.
Took my car for an estimate on Wednesday of last week July 28th called to check on the estimate on Friday the 30th, since I was told I would be getting the estimate in as soon as there person was back. Literally, made an appointment 3 days prior. Showed up to the secretary saying the person that did them was gone. She took many pictures and said someone would get back to me.. However, apparently now Tuesday August 3 and still no estimate. However, now we have the excuse that they are to busy.. Well… I guess my front quarter panel fix was not going to be enough in commission to bother with me. No worries there are plenty of collision places that want my money.. Please beware they definitely pick who will bring in more money and since I was not turning it into insurance since it was something I hit at my house on accident..
These guys did great! The work they did was awesome and they kept me updated throughout the entire process! if anyone is unfortunate enough to be in an accident these guys are who I would recommend to anyone!! Thank you guys so much!!!
Very knowledgeable staff. They had all the answers to my questions. A+
Great place to do business with. Great staff
The staff were helpful, professional and knowledgeable about the necessary repairs. The quality of the work was second to none. When they discovered additional damages, they dealt with the insurance company without bothering me other than the to let me know that the repairs would require a little more time. Best of all, the work was guaranteed for the life of the vehicle. The prices were competitive with other shops in the area.
Professional service, with covid protocols in place. Went above and beyond. Amazing service. I will continue to go back here.
Excellent experience! Would highly recommend. Vehicle ready in less time. Excellent communication during the process. Our Grand Cherokeehad been completelydetailed even the inside. It never looked so clean!!
I got into a minor fender bender which ended up with a lot more damage than I expected. I was so nervous about the process and took my car to Gerber to be fixed. I couldn’t have been happier with the service. They made sure to explain everything they were doing and the cost of it all. Quick turnaround time! Would recommend to anyone
Having car fixed after getting rear ended
No one better! Quick, friendly, thorough.
ALL the staff is friendly, and personable. Unfortunately, my brand new vehicle was a total loss but they were helpful, informative and sympathetic to my circumstances. The minor cosmetic repairs theyve executed for me in the past on other vehicles have been on point. Highly recommend! You cant go wrong at any of the Gerber Collision locations.
Didnt use them they had no time for me
Did an excellent job fixing my companys fleet vehcile and dealing with the insurance company. The job took longer than expected, but I suppose its better to have it done slow and flawlessly than fast and shoddy. Customer service was excellent as well.Might be tough to spot if youre not from the area. Google Maps can get you where you need to be, however.
Very helpful and professional at a stressful time!!
I recently took my Lincoln in for body work and paint.The painter went the extra mile and cleaned the inside before deliver. The manager delivered the car to my home at no extra cost and the front office personnel kept me informed. I would definitely return as we are 100 percent satisfied with our whole experience.
This Gerber collision has done work for us on a vehicle in the past that turned out excellentWhen our daughter was hit by another vehicle we had her car towed here. Unfortunately her vehicle was a total loss and beyond repair. (Looks after an accident can be deceiving). I would absolutely recommend this Gerber Collision for repairs.
The guys here do great work! Very professional and considerate to all customers! Ryan and the guys are fantastic!
I did not have a great experience with this collision shop but the owner got back with me and made it right. So I appreciate the effort of the owner to make it right customer service is everything in a business.👏 👍
Tried them for collision work. Marginal service at best.
Excellent service!
Great place to have your car fixed they were very accomdating, with a problem I had, finished on time
Eric the manager decided to complain about me amd how picky i was being to a local parts store manger who happens to love next door to me very unprofessional never go back their again
Did not fix everything had to go back again